Outreach

Outreach

(637)
4.3 out of 5 stars

Outreach provides email tracking, cadence, and sales automation features for use by sales teams.

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Outreach Features

Lead Intelligence
Market Insights

Provides tools that help identify key topics that are trending, as well as the content that customers are more likely to engage with.

76%
(Based on 42 reviews)
Account-level Insights

Helps determine the correlation between ad exposure and site visits, assets downloaded, content, leads generated, etc.

77%
(Based on 46 reviews)
Lead Analysis

Prioritizes leads through lead scoring, market insights, account-level insights, etc.

n/a
Lead Management
Segmentation

Provides customer and prospect segmentation capabilities, which in turn assists marketing prioritization and effectiveness.

79%
(Based on 51 reviews)
Predictive Scoring

Automatically scores prospects based on behavior and engagement levels.

n/a
Account Identification

Helps identify and distribute accounts internally, giving prioritization to those that are more likely to convert to sales.

76%
(Based on 48 reviews)
Calling
Record Calls

Records calls for future reference.

n/a
Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

84%
(Based on 95 reviews)
Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

85%
(Based on 103 reviews)
Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

89%
(Based on 103 reviews)
Analytics
Open Rates

Records the rate at which emails are opened.

89%
(Based on 164 reviews)
Link Activity

Records the rate at which links in emails are followed.

83%
(Based on 149 reviews)
Attachment Activity

Records the rate at which email attachments are opened or downloaded.

n/a
Marketing Campaigns
Omni-Channel Tracking

Provides tracking across multiple digital advertising channels, such as video, mobile, and social media.

78%
(Based on 34 reviews)
Revenue Planning

Helps allocate marketing budget based predicted amount of incoming revenue.

67%
(Based on 23 reviews)
Media Attribution

Assists in the attribution of marketing budget by identifying successful campaigns and initiatives.

70%
(Based on 24 reviews)
Opportunity Timeline

Provides a timeline to visualize the effects of individual campaigns, leads, and other opportunities.

72%
(Based on 26 reviews)
Customization

Allows for custom report types to match the goals of a company.

83%
(Based on 37 reviews)
Contacts
Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

89%
(Based on 126 reviews)
Information Locater

Finds and opens saved contact information for reference at the time of a new call.

84%
(Based on 108 reviews)
Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

87%
(Based on 118 reviews)
Customizations
Email Platform Integration

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

88%
(Based on 160 reviews)
Email Scheduling

Allows administrators to schedule out emails in advance.

90%
(Based on 163 reviews)
Notifications

Reminds administrators to follow-up on emails based on pre-set reminders.

83%
(Based on 162 reviews)
Email Categorization

Allows for the categorization of emails.

n/a
Templates

Allows for the creation of templates for frequently-sent emails.

89%
(Based on 161 reviews)
Campaign Execution
Email Campaigns

Connects sales emails with cross-sell/upsell marketing campaigns across multiple channels.

91%
(Based on 48 reviews)
Website Personalization

Provides tools that dynamically serve content, messaging, and calls-to-action.

75%
(Based on 23 reviews)
Prioritized Accounts

Helps determine which accounts have the highest/lowest opportunity to convert.

80%
(Based on 33 reviews)
Trending Accounts

Helps determine the direction of each individual account and how to engage through specific content.

81%
(Based on 32 reviews)
Insights
Notes

Allows users to take notes during or after the call for future reference.

84%
(Based on 118 reviews)
Daily Summary

Delivers users a daily summary of activity.

86%
(Based on 119 reviews)
Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

n/a
Automated Emails

Sends automated emails to increase engagement with prospective clients.

93%
(Based on 127 reviews)
Sorts Prospects

Organizes contacts based on probability of success.

84%
(Based on 116 reviews)
Outreach
(637)