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Outreach

Outreach

4.3
(1,086 reviews)
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Outreach provides email tracking, cadence, and sales automation features for use by sales teams.

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Outreach Features

Integrated Workflows

Task Management

Automates in-system tasks and provides reminders and details for manual tasks for sales team members to complete.

88%
(Based on 220 reviews)

Email Tracking/Automation

Integrates tightly with email inbox and allows the scheduling and tracking of email outreach and correspondence.

92%
(Based on 236 reviews)

Calls and Voice

Provides sales dialer functionality or integrates tightly with dialer software, with useful automation and high-quality calls.

84%
(Based on 178 reviews)

Other Outreach Options

Provides relevant automation in sales channels outside of email and calls, like social media posts, SMS text messages and more.

84%
(Based on 177 reviews)

CRM Integration

Provides two-way integration with sales CRM: (1) Tracking sales team actions and prospect responses and (2) Pulling CRM data to populate and personalize sales outreach.

85%
(Based on 223 reviews)

Calling

Record Calls

Records calls for future reference.

88%
(Based on 139 reviews)

Generate Location

Generates an area code local to where the user is calling to increase likelihood of pick-up.

83%
(Based on 284 reviews)

Call Types

Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

87%
(Based on 323 reviews)

Click-to-Call

Gathers contacts from integrated tools, allowing users to call with one click.

90%
(Based on 329 reviews)

Analytics

Open Rates

Records the rate at which emails are opened.

90%
(Based on 467 reviews)

Link Activity

Records the rate at which links in emails are followed.

86%
(Based on 432 reviews)

Attachment Activity

Records the rate at which email attachments are opened or downloaded.

n/a

Repeatability and Reportability

Content Management

Retains and incorporates company-approved messaging and presentations into emails, calls, meetings, etc.

85%
(Based on 185 reviews)

Workflow Management

Orchestrates automated sales tasks and outreach across a number of channels (email, calls, social media, etc.) and/or integrated systems.

88%
(Based on 204 reviews)

Workflow Performance

Reports on the effectiveness of an entire outreach workflow as well as the effectiveness of specific marketing materials, messaging, outreach tactics, and team members.

87%
(Based on 198 reviews)

Sales Coaching and Insights

Surfaces relevant insights about how a team member can perform better, either with improved sales techniques or prospect-specific hints.

79%
(Based on 151 reviews)

Contacts

Personalization

Retains a log of extraneous contact information such as timezone and contact engagement.

89%
(Based on 370 reviews)

Information Locater

Finds and opens saved contact information for reference at the time of a new call.

84%
(Based on 317 reviews)

Record Prospect Data

Allows users to denote which contacts they believe are prospective customers.

87%
(Based on 350 reviews)

Customizations

Email Platform Integration

Syncs information from other software such as contacts, emails and calls to reduce manual data entry.

90%
(Based on 456 reviews)

Email Scheduling

Allows administrators to schedule out emails in advance.

90%
(Based on 456 reviews)

Notifications

Reminds administrators to follow-up on emails based on pre-set reminders.

85%
(Based on 460 reviews)

Email Categorization

Allows for the categorization of emails.

85%
(Based on 226 reviews)

Templates

Allows for the creation of templates for frequently-sent emails.

91%
(Based on 461 reviews)

Insights

Notes

Allows users to take notes during or after the call for future reference.

84%
(Based on 350 reviews)

Daily Summary

Delivers users a daily summary of activity.

86%
(Based on 337 reviews)

Automated Voicemails

Sends automated voicemails to prospective clients who fail to answer.

80%
(Based on 95 reviews)

Automated Emails

Sends automated emails to increase engagement with prospective clients.

94%
(Based on 384 reviews)

Sorts Prospects

Organizes contacts based on probability of success.

84%
(Based on 348 reviews)
Outreach
4.3
(1,086 reviews)