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OVH

4.1
(16)

OVH offers hosting, dedicated servers primarily for small and mid-market customers in France and Canada.

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OVH review by Juanjo R.
Juanjo R.
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Verified Current User
Review Source

" Hosting services for serious companies"

What do you like best?

- Our company has contracted the services of OVH for 4 years and there has never been any problem.

We came recommended by other companies, telling us that they were the best in hosting, and that's the way it is.

- In these years, it has never stopped working for a single day. the website has always been online.

- It is not free, but for good service it is well priced. They have different fees for each need.

- It has a mail service of its own, from where we can manage the mail of the company.

- It's very stable.

- It offers the possibility of having reports of visits to your website: how many people enter, from where, at what time, etc. Very useful.

- when we had a problem, from the support they always helped us, even in our language.

- it is in different languages

- Very secure server against virus attacks and hackers.

What do you dislike?

- At the user level, we have never had any problem with ovh. I could not say anything negative about the service.

Recommendations to others considering the product

- Hosting + domain for 4 years and no problem. We certainly recommend it to everyone who asks us.

- Stable.

- Not very expensive.

- Fast and easy to use server (for webmaster)

What business problems are you solving with the product? What benefits have you realized?

- It removes a problem from the head. Since we are with them, we have never had to worry about the website.

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OVH review by jose luis M.
jose luis M.
Validated Reviewer
Verified Current User
Review Source

"OVH"

What do you like best?

OVH es el mejor hosting europeo para servidores privados y cloud hosting.

El administrador del panel es muy amigable con el usuario y f├ícil de usar, el equipo de soporte es muy eficiente, pero no te suele ayudar en algo t├ęcnico.

Kimsufi es la segunda marca de OVH y tienen muy buenos productos de bajo costo para empezar para las peque├▒as empresas.

What do you dislike?

Si hay un problema con un servidor no le ayudan muy bien por no decir nada, o se limitan a decirte que reinstales el servidor, por lo que no es un servicio para personas no tan acostumbradas a los servidores. Si quieres cerrar un severo tienes que esperar hasta fin de mes y dejar de pagar por ├ęl. No hay forma de cancelar manualmente un servicio.

Recommendations to others considering the product

OVH es un gran proveedor. Su red es s├│lida y nunca hemos tenido problemas, ahora tienen mas centros de datos donde elegir.

What business problems are you solving with the product? What benefits have you realized?

Compare los planes con las dem├ís compa├▒├şas y vera como OVH tiene la mejor relaci├│n calidad precio, aseg├║rate de saber como migrar ya que ovh no suele ofrecer mucha ayuda t├ęcnica.

What Web Hosting solution do you use?

Thanks for letting us know!
OVH review by Aaron M.
Aaron M.
Validated Reviewer
Verified Current User
Review Source

"Solid server soloutions"

What do you like best?

I like the pricing structure and automated back up systems. The UI is fairly easy to use and they are improving it all the time. There VPS severs run pretty smooth and with little down time. Customer suport is easy to get with the option of email, phone and ticket system

What do you dislike?

If there is a problem with a sever they dont assist you very well so its not a service for people not so used to servers. If you want to close a sever you have to wait till the end of the month and just stop paying for it. There is no way to manually cancel a service.

Recommendations to others considering the product

OVH is defiantly a good hosting soloution and they offer a nice range of services. I recommend them as long as you have a good basic knowledge on severs as they only provide the hardware and will not help if your sever has software issues. The control panel is simple and they do reply fast when you have issues. They have very little downtime and will pay compensation if there is. It can take a few emails to get it but in the end they will pay. Over have been very happy with them.

What business problems are you solving with the product? What benefits have you realized?

The company wanted a service that offered good sized servers with fixed prices and good backup systems. OVH have many soloutuins to fit all types of needs from VPS to dedicated servers.

OVH review by Josue F.
Josue F.
Validated Reviewer
Verified Current User
Review Source

"Best cost-benefit ratio - 100% recommended"

What do you like best?

The best thing about ovh is the cost of services, there is no company with which you can compare the costs they offer. We have been working with ovh since 2011 and the benefits we have achieved have really been great. They are quite responsible for the contract, if something happens that is outside the contract they apply the SLA and they compensate you for the damages caused.

The range of products offered are quite varied in the web and basically cover all fields, from a load balancer to a simple hosting for people.

Its Virtual Datacenter platform is super complete and all its products are self-managing in a simple way.

What do you dislike?

What has always worried me a bit about ovh is the support, they have been characterized by offering an automation to 1000% I imagine to try to give full responsibility to the contractor, However they have a product that is premium technical support with the that you receive immediate technical support in several ways, is the one I recommend, otherwise, you would have to use the ticket system and just wait for answers.

Recommendations to others considering the product

- Make use of the backup system that ovh owns and that is totally free.

- Make this data backup in addition.

- Request direct support by mail is quite effective.

What business problems are you solving with the product? What benefits have you realized?

- Improve service costs that is really important when planning the budget.

- Complete automation to solve any problem ourselves.

- I avoid problems of overload with all the infrastructures that I use of ovh.

- I have a lot of products in one place.

OVH review by Simon C.
Simon C.
Validated Reviewer
Verified Current User
Review Source

"Great self-service hosting solution at very competitive pricing"

What do you like best?

Obviously the key with OVH hosting is the price, which is much lower than most of their competitors for superior or equivalent features. We also like that there's no concept of a long-term contract with OVH, everything is based on a monthly agreement basic.

What do you dislike?

The lack of any advanced technical support or deployment help. OVH is more like a cheap priced, self-service hosting solution. So if you try to deploy your software on a OVH hosting plan/server and meet some kind of issues, don't expect to find any answer at OVH technical support, because it's not part of the deal!

Recommendations to others considering the product

When you choose OVH as your web hosting solution, be aware that you will get a self-service hosting solution and you need to have very high skill in web application and software deployment. If you are looking for a turnkey solution, you should definitely consider another provided such as GoDaddy. However if you are looking for a cheap hosting solution to host your own solution, OVH is definitely a great company to consider. I also need to mention that they are currently developing some solution that would be more like turnkey. OVH is a fast growing company and they are improving quickly.

What business problems are you solving with the product? What benefits have you realized?

We needed a reliable hosting solution, located inside the Canada (OVH Canada datacenter is at Beauharnois, QC) and we needed a web host that own all of the highest security certifications and OVH own them all.

OVH review by Matteo T.
Matteo T.
Validated Reviewer
Verified Current User
Review Source

"OVH experience"

What do you like best?

The best thing about ovh is that it has a wide range of product support from hosintg services, VPS, dedicated servers and so on. Another good thing is that all prices are very cheap and let you experiment feature for small period of times, let you change service whethever you want. Another good thing is that they own lot of bandwidth so we never had bandwidth issues.

What do you dislike?

Support is very poor, i've contacted them many times without active solution of problems. Some time heappens that we had problems and the support negate the evidence of them, saying that it was our problem and so closed the ticket without resolution.

Recommendations to others considering the product

Pay attention that ovh support is very bad and slow to reply to your ticket, minimum before a reply you can wait 24-48 hours, reciving a response not correct.

What business problems are you solving with the product? What benefits have you realized?

We externalized some services, like, VPN, hosting server and some dedicated server. We also migrate some customer to dedicated VPS. We also made a node for backup of our infrastructure from another cloud service.

OVH review by Adrien C.
Adrien C.
Validated Reviewer
Verified Current User
Review Source

"Horrible support, wonky IP block setup"

What do you like best?

They have a decent line of hosting products and options to make things work.

What do you dislike?

Support is horrendous, if things don't just magically work for you, expect to go multiple weeks without responses on your tickets, especially if they require any level of skill to answer properly. I'd say my normal response time at this point is somewhere around 3 weeks.

Recommendations to others considering the product

Make sure you have adequate means to support yourself without their assistance. They offer a lot of services but fall down when it comes to getting you answers you need to safely implement specific configurations. Customers are able to easily affect each other on the infrastructure with improper configurations.

What business problems are you solving with the product? What benefits have you realized?

We are using them for all infrastructure hosting. We are using their private cloud product and some VPS and dedicated servers.

OVH review by Cedric L.
Cedric L.
Validated Reviewer
Verified Current User
Review Source

"My oldest partner on web"

What do you like best?

Good prices and good values.

API-centric management platform.

Support staff understands technical issues.

Full bandwidth by default.

What do you dislike?

No real problem.

They smartly manage their growth.

Keep up the good work!

What business problems are you solving with the product? What benefits have you realized?

OVH is my oldest partner on web. And I handled numerous web projects.

We met in 2003, after 5 years managing our physical web servers on a University network line.

I chose OVH for the same values they're in 15 years later: technical intelligence on board, even on phone :) ... and they are GPRD-friendly from the beginning.

OVH review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Best price, very reliable, innovative and ecologic"

What do you like best?

This is an eco-responsible company in a business know to be bad for the planet. Their innovative way of cooling their datacenter, the large and performant network they manage around the globe, the proximity to users of their datacenter, and the quality of their services are the big advantage of OVH over many competitors. We are using their services for years, and I could count on single hand the incident I have suffer from, and their time for repair were also very short.

What do you dislike?

The efficiency of their support for minor or administrative problems is a real pain. When they have a know incident for which they are obviously responsible, they usually fix it fast and efficiently. But when you have an individual issue where it is not so clear who is responsible, or when their management UI has made wrong operation despite your proper usage, it is terribly difficult to have a result in support, or it takes weeks to get a very small improvement.

Recommendations to others considering the product

For any hosting needs, I would recommend OVH, but don't expect them to help you, just expect their service to be top quality and their network to be the most reliable and efficient worldwide (almost).

What business problems are you solving with the product? What benefits have you realized?

We are hosting our servers in their premise since we have stop buying and hosting our server in our own premises. The quality of their network and of the hardware they providing is just unbeatable for the price they offer, even when you do it yourself.

OVH review by Tran P.
Tran P.
Validated Reviewer
Review Source

"OVH has been a great hosting platform for the company I work for"

What do you like best?

- Its easy to use management platform, allows me to navigate through my hosted resources

- Its public IP cost: you only have to pay a very reasonable upfront cost when you request for a public IP block, and no other ongoing fee

What do you dislike?

Its technical support return time is not really good. A support ticket once created may be responded not less than a day

Recommendations to others considering the product

OVH is cost effective hosting platform for small and medium businesses. Especially if you want to get public IP, OVH is a good option to go

What business problems are you solving with the product? What benefits have you realized?

Our company needs a cost effective, reliable hosting platform for their development, UAT as well as production systems. And one special requirement is that its data must rest inside Canada

OVH meets the above expectation

OVH review by Administrator in Program Development
Administrator in Program Development
Validated Reviewer
Verified Current User
Review Source

"OVH partner with more than 8 year of experience"

What do you like best?

Price, is one of the cheapest datacenters in europe.

Selfservice system, In the new management system you can access all the tools you might need during your daily work.

Network performance is great.

Hardware diversity.

New api interface, Is a great way to do maintenance of some systems.

Privacy, the respect their clients privacy and don't cut out service at the first claim.

Fast provisioning

What do you dislike?

Using multiple brands and not being able to use products between brands. It's the same provider, why?

Constant change of use terms.

Support, you need to improve it a lot.

Spam detection system gives too much false positives.

Recommendations to others considering the product

Depending on the size of your demands try different brands, but for production use go to ovh, don't use low brands.

Backups, do backups as much as you can. Just in case something fails.

Never use a server without redundant disks, OVH just change disks when a problem occurs.

Clusterize critical systems, server are cheap, rent two.

Take care when choosing a data center for clusterized services, it's better when all the servers are in the same data center.

What business problems are you solving with the product? What benefits have you realized?

We are a tiny ISP, we use OVH systems for our base systems.

We resell part of the OVH products to our clients.

We help to another OVH clients to maintain theirs systems.

OVH bring us the opportunity to have nice servers with good connectivity to give quality services to our clients.

OVH review by Samuel D.
Samuel D.
Validated Reviewer
Review Source

"Super cheap, but the support is lacking"

What do you like best?

Their price range is very interesting. They don't cap your bandwidth which is a big plus. Their console is simple but has the right amount of controls to let you manage your servers.

What do you dislike?

Their support is not very responsive. They will take a long time to reply to emails and might tell you that your problems are not on their side. We've had DSN problem in the past and they never acknowledged it. The only way we found to "fix" the issue was to spin a new server.

Recommendations to others considering the product

It's sometimes hard to find the right server because they don't seem to have an infinite amount of them. If you need to setup a system that scales automatically à la Amazon, it might not be the right product for you.

OVH review by Marie-Christine L.
Marie-Christine L.
Validated Reviewer
Verified Current User
Review Source

"OVH, the best european hosting"

What do you like best?

OVH is the best european hosting for private server and cloud hosting. Panel manager are very user frindly and easy to use. Support team are very efficient. Kimsufi are good low cost product to begin for small company. I have starded with and now I use massif cloud architecure.

What do you dislike?

The worst thing is surely on the OVH server installation price, although they are still paying for automated process at this date.

Recommendations to others considering the product

Use it !

What business problems are you solving with the product? What benefits have you realized?

Starting my small company with low price server cost.

Now my company use cloud in the same hoster : OVH

OVH review by Nixon M.
Nixon M.
Validated Reviewer
Review Source

"Very Productive"

What do you like best?

The Ux/Ui is very nice, not has hiden things or tricky proceeds, excellent platform, with not downtime troubles!... and his API is helpfull in CI/CD enviroments

What do you dislike?

maybe the collorsof the UI, some are to strongs, and can be really tricky, the platform, anything to sat, is excellent!

Recommendations to others considering the product

nothing to say, its very productive to not complex projects

What business problems are you solving with the product? What benefits have you realized?

i mostly used to diferent clients, in diferent needs

OVH review by Rafał L.
Rafał L.
Validated Reviewer
Review Source

"pleasent experience"

What do you like best?

Easy to buy, Effortless setup. Flexible solution for small and medium companies. You can always change plan. Quite cheap VPS with upgrade plan, so you can start very low and buy more powerful solution when you really need it. Easy to use and readable config panel. Fast and easy domain migrating to OVH from other provider. Low annual cost for domain. Support for new domain extensions such a .xxx or .cloud. Localized landing pages for customers.

What do you dislike?

A lot of user documentation is in french. They are slowly port that to english.

Recommendations to others considering the product

Compare plans. Make sure you can upgrade when you need it. Make sure that you know how to migrate.

OVH review by Shawn P.
Shawn P.
Validated Reviewer
Review Source

"Great bare metal provider for our SaaS "

What do you like best?

We love the straight forward pricing and features and the OVH network is rock solid

What do you dislike?

We have an issue with the custom kernel OVH uses in their provided Ubuntu. It doesn't allow us to run CouchDB. We were able to install from a vanilla Ubuntu ISO though and work around it.

Recommendations to others considering the product

OVH is a great provider if you need good bare-metal servers at great prices. Their network is solid and we've never had an issue with servers not being in-stock.

What business problems are you solving with the product? What benefits have you realized?

We're using OVH to host our Cassandra cluster and our website. The uptime is great and the performance of the boxes is solid.

Kate from G2 Crowd

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