Paddle

Paddle

(41)
4.6 out of 5 stars

Paddle is a checkout, eCommerce, marketing and analytics platform for software developers.

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Paddle Features

Pricing and Payments
Revenue Configuration

Able to set up paramaters for revenue recognition and deferred revenue.

Not enough data available

Dunning

Manages collections efforts with payment reminders and invoices.

81%
(Based on 7 reviews)
Promotions

Supports trial periods and accepts discounts, promotions, rebates, gift cards and coupons.

82%
(Based on 9 reviews)
Payment Assurance

Employs retry schedules for failed payments and avoids expired and maxed-out cards, and can process error correction workflows and returns.

82%
(Based on 11 reviews)
Pricing Flexibility

Ability to create and manage tiered, negotiated, a la carte pricing structures as well as upgrades, add-ons, etc.

89%
(Based on 10 reviews)
One-Time Charges

Supports one-time payments when necessary.

89%
(Based on 10 reviews)
On-Demand Payment

For prepay pricing models, allows the on-demand purchase of credit.

82%
(Based on 5 reviews)
Usage Subscription

Charges based on use of some resource (storage space, bandwidth, leads, etc.).

83%
(Based on 7 reviews)
Interval Subscription

Customer payments recur at a configurable interval (i.e. monthly, yearly, etc.).

89%
(Based on 12 reviews)
Customer Accounts
Email Marketing

Easily communicate promotions and surveys to your customer base.

80%
(Based on 6 reviews)
Automated Correspondence

Automatically send printable and electronic invoices, receipts, account summaries, collections reminders, automatic renewal compaigns and max usage alerts.

82%
(Based on 10 reviews)
Proration

Customers are able to upgrade, purchase add-ons or cancel subscriptions at any time and the system prorates charges accordingly.

78%
(Based on 6 reviews)
Paywall

Entitlement manager acts as gatekeeper, determining if users have correct account level or credits to perform a certain activity.

Not enough data available

Self-Serve Portal

Customers have a route to update payment and account details themselves.

70%
(Based on 6 reviews)
Administration
Internationalization

The gateway supports multiple currencies and languages to enable business from customers in multiple countries.

87%
(Based on 8 reviews)
Security

Payment software is certified secure, utilizing fraud protection, data tokenization and two-factor authentication.

94%
(Based on 10 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

89%
(Based on 7 reviews)
Payment Gateway Integration

Integration with popular payment gateways like PayPal, Google Checkout, RBS WorldPay and Authorize.net.

94%
(Based on 10 reviews)
API / Integrations

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

95%
(Based on 12 reviews)
Reporting and Dashboards

Access pre-built and custom reports and dashboards.

85%
(Based on 12 reviews)
Merchandising/Marketing
Promotions and Discounts

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

84%
(Based on 15 reviews)
Recommendations / Personalization

Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc

83%
(Based on 9 reviews)
Product Visualization

Ability to display and manage photos, 3D views, videos etc for each product

85%
(Based on 9 reviews)
Storefront Design Tools

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

84%
(Based on 11 reviews)
SEO

Provides tools to drive traffic to pages via organic search

63%
(Based on 6 reviews)
Product Reviews

Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products

82%
(Based on 5 reviews)
Abandoned Cart Tools

Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.

86%
(Based on 12 reviews)
Product Catalog
Intangible Products

Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.

92%
(Based on 9 reviews)
Product Search and Filtering

Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting

79%
(Based on 5 reviews)
Configured Products

Ability to all users select options to configure the product or select product options. For example, color, size, etc.

81%
(Based on 12 reviews)
Content Management

Ability to add/update products, product pricing, product information and other content included on eCommerce site.

84%
(Based on 10 reviews)
Order Process
Cross-Channel Fulfillment

Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.

n/a
Inventory Management

Displays inventory levels of products in real time. Displays inventory by location if required.

93%
(Based on 6 reviews)
Returns / Refunds

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

94%
(Based on 16 reviews)
Order Management

Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.

93%
(Based on 15 reviews)
Payment Processing

Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.

96%
(Based on 17 reviews)
Tax Display and Processing

Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.

94%
(Based on 16 reviews)
Shipping Options

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Not enough data available

Checkout Process

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

95%
(Based on 17 reviews)
Multi-Channel Support
B2B Features

Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.

Not enough data available

3rd-Party Store Integration

Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels

79%
(Based on 5 reviews)
Store Locator

Enable customers to locate and navigate to physical locations by zip code, city or GPS

n/a
Customer Service

Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.

92%
(Based on 13 reviews)
Mobile

Features that enable customers to easily to shop for products using a mobile device.

93%
(Based on 9 reviews)
Unified Customer Experience

Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.

94%
(Based on 12 reviews)
Social Commerce

Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.

88%
(Based on 6 reviews)
Platform
Test-to-Product Migration

Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site

81%
(Based on 8 reviews)
Admin Access Rights

Provides ability to control editing rights by product category, geography etc.

90%
(Based on 11 reviews)
Multi-Site Management

Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software.

81%
(Based on 7 reviews)
Security

Software provides appropriate tools and certifications to protect against fraud and malicious attacks

88%
(Based on 14 reviews)
Reporting / Analytics

Provides standard and ad-hoc reporting ability to meet business requirements

90%
(Based on 17 reviews)
User Management

Enables customers to update their own user information, settings and preferences.

87%
(Based on 13 reviews)
Integrations to Add-on Tools

Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.

85%
(Based on 9 reviews)
Customization

Product provides tools to customize web store front, business process, etc. to meet unique business needs.

89%
(Based on 17 reviews)
APIs

System provides well documented API's that can be used to integrate to any 3rd Party or internal system.

89%
(Based on 17 reviews)
Performance and Reliability

Software performs well and runs with minimal unscheduled downtime

96%
(Based on 16 reviews)
Cross Browser Support

Enables store or site to provide the same user experience in all browsers and browser versions.

95%
(Based on 15 reviews)
Internationalization

Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation

89%
(Based on 12 reviews)