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Passpack

4.1
(25)

Passpack gives you the tools to organize your passwords and store them securely all in one place. If you use the internet you need Passpack. Password Management is not just for power users!

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Passpack Reviews

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Passpack review by Corey B.
Corey B.
Validated Reviewer
Verified Current User
Review Source

"Passpack review"

What do you like best?

For an online password management solution it is hard to beat passpack. It is super easy to use, easy to add notes, and easy to copy passwords without even having to view the password. We have a lot of very critical info in there and I feel safe and secure using it everyday

What do you dislike?

Not much to say here, we really like it. My biggest complaint would be the mobile aspect of it, its a bit cumbersome, and might be better in an app format. Lots of pinching to zoom overall. But i rarely use it on my phone

Recommendations to others considering the product

Do it, price and ease of use cannot be beat. We researched a ton of options and this was hands down the best solution we tried at the pricepoint. At the end of last year our company talked about "wins" of the year, one of them was upgrading to passpack, its that rad.

What business problems are you solving with the product? What benefits have you realized?

Having an easily accessible password solution online in the cloud. We had been using some inferior software that we had to run locally on our server, then VPN to it if we were remote, it was slow clunky & you could only update the DB from the PC app and read only on osx.

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Passpack review by Cassie D.
Cassie D.
Validated Reviewer
Verified Current User
Review Source

"The most important software we use"

What do you like best?

Passpack is used daily in my organisation. Servicing multiple clients each with encryption needs, we feel secure in using Passpack every day.

What do you dislike?

I have no complaints with this service. If I were to work for another organisation, Passpack is the one tool I would require to be on board.

Recommendations to others considering the product

If there is one software you need to manage efficiency and effectiveness of staff working on multiple platforms, this is it.

What business problems are you solving with the product? What benefits have you realized?

Ever lost a password and had to go through the pesky process of resetting your password? Had a staff member leave and weren't sure what passwords they had access to? Or had all the log ins but not sure what site they belong to? Passpack takes care of all it. No longer do we have to remember complex series of passwords - just one password and one packing key.

What Password Manager solution do you use?

Thanks for letting us know!
Passpack review by Seema Y.
Seema Y.
Validated Reviewer
Verified Current User
Review Source

"Excellent password storage app for all"

What do you like best?

Passpack offers a secure way to store username and password without having the fear of forgetting them. It is designed only for web-based system, so any device which is able to connect to internet can use it. The best thing I like about Passpack is that it works on Windows as well as Mac Operating System, and is also supported on iPhone, iPad, Android SmartPhone.

It offers 3 level of security system, and you have the option to set priority for every information you want to save. The most secured level will be a little slower in authentication but provides the best security for your passwords.

What do you dislike?

I feel Passpack is a very simple to use application, but although it lacks some features such as you need to enter the websites manually with Passpack. This can be improved by providing a browser plugin to the users which can automatically add the websites upon login.

Recommendations to others considering the product

I would surely recommend it to all the IT Professionals who wants to keep their passwords in a secure place. All the credentials gets encrypted on Passpack servers, even if someone hacks into the server, your login information would not be readable.

What business problems are you solving with the product? What benefits have you realized?

I use Passpack as it has got excellent collaborative features which allows me to share my safe and secure login methods with my family members as well as coworkers instantly.

Another feature which I like about Passpack is that it saves my information when I log in to the protected sites without manually entering the credentials again.

Passpack review by Amos J.
Amos J.
Validated Reviewer
Verified Current User
Review Source

"Strong and well featured password manager – could improve on design"

What do you like best?

Passpack is lightweight and quick to use. With no flashy design elements or animations, the product puts passwords front and centre. The security features are quite appealing – the packing code, custom greeting and box clicking all add to increase security against malicious parties and automated attacks. However, for convenience, many of these features can be disabled. As well as that, the ability to securely share passwords and messages with other users is greatly appreciated. Another good feature is the ability to copy passwords without viewing them, improving security further. Passpack also offers an offline version for computers, allowing you to view and edit password information without an internet connection. This is very useful, especially if you use the software for more than web passwords.

What do you dislike?

The design is somewhat uninspiring. The front page of the website was recently updated and redesigned but the backend (i.e. the actual application) still maintains its old design. The software is also somewhat limited in terms of sharing and number of passwords unless you upgrade to the paid versions. Another significant problem is the lack of native applications, which become more and more essential as computing moves from desktops to more portable devices.

Recommendations to others considering the product

The product does not have mobile apps, which is problematic in this age of portable devices. If you use many smartphones or tablets, you may want to find another product. It does, however, have a mobile website, which some would consider to be more useful than a native application. Unfortunately this does not allow offline usage.

What business problems are you solving with the product? What benefits have you realized?

Solving the problem of maintaining security across websites without having to remember many long passwords.

Passpack review by Michael H.
Michael H.
Validated Reviewer
Verified Current User
Review Source

"Passpack is an amazing business tool"

What do you like best?

Easy sharing of client information in a secure fashion across the team, with options for sharing to only a specific group, Easy access to login to entries using the "1-click login" feature.

What do you dislike?

The lack of customization for login. Some of our partners use multiple fields for login instead of just the standard username/password combination. The ability to set these up to work with passpack would be incredible.

Recommendations to others considering the product

Fantastic tool for password storage. I've used a few other targeted at personal password management and none of them compare.

What business problems are you solving with the product? What benefits have you realized?

We work with clients ecommerce and email marketing platforms, and so maintaining all those logins across an ever growing team would be much harder without passpack. Whether its the client success manager or someone in tech, gaining access to needed information is super simple.

Passpack review by Duncan M.
Duncan M.
Validated Reviewer
Verified Current User
Review Source

"We use passpack to securely store thousands of our client passwords."

What do you like best?

The ability to send specific passwords to staff. To store passwords securely. That I can load my own personal passwords that only I can see. The ability to add additional details beyond passwords for FTP information or even context for updates. The ability to customize the look.

What do you dislike?

That the site often has glitches when it comes to transferring ownership. IT would be nice to be able to share passwords at mass versus individually.

Recommendations to others considering the product

This is a very solid and secure platform to help you manage all your passwords. Highly recommended that you setup a naming culture that you follow and are diligent with editing passwords.

What business problems are you solving with the product? What benefits have you realized?

Security has greatly improved and the fact that multiple people can edit and update the passwords, which is universal to accounts is a bonus.

Passpack review by John F.
John F.
Validated Reviewer
Review Source

"Sysadmin rolled out, company revolted"

What do you like best?

It worked, was in browser, secured stuff, did what it was supposed to do, I guess.

What do you dislike?

Our whole company revolted against Passpack. The admin installed it and mandated everyone use it. He gave a few training sessions and talked a lot about how great it was compared to the others. We found it extremely klunky, sharing was a pain, and (it was a few years ago so forgive me if I'm misremembering) it required two passwords to authenticate that drove everyone nuts.. a password and a very long pass phrase I think. Anyways, we all hated it and after a few months the admin gave in and switched to LastPass which we still use.

Recommendations to others considering the product

Test it out first, if it works and you like it, great, but try others to do a full evaluation. If you're the admin, get users to try it too, not just you, and not just experienced tech-savvy users.

What business problems are you solving with the product? What benefits have you realized?

Centralize password management, sharing passwords, get rid of passwords on sticky notes!

Passpack review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Passpack does EXACTLY what I need it to"

What do you like best?

As far as password management systems go, I've used them all. Passpack does the simplest job with the most amount of security. I am able to easily edit login credentials without a problem and share passwords with my team with a click of a button.

Passpack prides itself on security and I can see why - there's been zero issues and it's become a mainstay for sharing and managing passwords at our agency. Would highly recommend the service.

What do you dislike?

The extra levels of security do get a bit much sometimes but I can see why. Generally, passpack is a great service more managing and sharing credentials

Recommendations to others considering the product

If you're looking for a secure simple way to manage your client and inter credentials passpack is the way to go. Simple, easy to use interface with complete sharable control of the credentials you need to manage. Would highly recommend.

What business problems are you solving with the product? What benefits have you realized?

Password management and sharing has become a breeze. My co-workers can easily get the login credentials they're looking for without any hassle

Passpack review by James K.
James K.
Validated Reviewer
Review Source

"Passpack is solid and super secure"

What do you like best?

Our use case was managing access to corporate credentials and Passpack met the call of being super secure -- which was really the only criteria from a corporate perspective. The UI is minimal and makes it easy enough to find what is needed.

What do you dislike?

The flip side of Passpack's security is that there is no recovery mechanism -- especially for users (like me) that didn't need to access credentials frequently, it was challenging to remember the passwords required to gain access. With no recovery mode, the only option is for the admin to re-provision the user.

Recommendations to others considering the product

For companies with a tool/product glut and a relatively high rate of hiring and turnover, this is a fantastic way to manage access to corporate credentials. It's easy to provision, easy to be on-boarded and easy to remove access.

What business problems are you solving with the product? What benefits have you realized?

The business problem is two fold: 1) Keep corporate credentials as secure as possible and 2) Simplify the provisioning and access control process for admins. Passpack accomplished both goals for us.

Passpack review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Dependable and Secure"

What do you like best?

I like the security features that Passpack offers. I feel the passwords are very well protected. Also the secure button that allows for one click login is very handy. Passpack loads fast and has an excellent search function.

What do you dislike?

The sharing feature and the ownership feature can be a bit buggy sometimes. I often have to save a password multiple times to get the settings right. I would also prefer that more search results be on one page, but that is a minor annoyance.

Recommendations to others considering the product

If you need a quickstart option for managing passwords across a team, go for Passpack.

What business problems are you solving with the product? What benefits have you realized?

We are solving a password storage problem in which many people need access to the same passwords and not all individuals need access to the same passwords. Passpack allows our team to create custom access levels and provides a secure method for storing a large amount of passwords.

Passpack review by Fraser C.
Fraser C.
Validated Reviewer
Verified Current User
Review Source

"Great way to securely store all your passwords"

What do you like best?

Passpack is a great way to store all your passwords in one, secure place. I particularly like the 'Passpack it!' feature, which automatically fills in user name and password fields at the click of a button.

Tagging and search features give quick access to most used login details and the sharing features make it very easy to share login info with your team mates. Great product.

What do you dislike?

Have only bee using it for 3 months, but I have no problems so far.

What business problems are you solving with the product? What benefits have you realized?

Ease of sharing login credentials across the company

Passpack review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Very secure software for storing your passcodes!"

What do you like best?

I like that Passpack stores all secret codes and passwords securely. To get into their system, you have to go through multiple levels of authentication, which makes it very secure. This is what I like the most about the Passpack software.

What do you dislike?

I dislike that if you forget your secret key to enter in your account, there is no way to recover the account. You will have to create a new account. MAKE SURE YOU WRITE THE SECRET KEY DOWN because there is no way to retrieve it if you forget it.

What business problems are you solving with the product? What benefits have you realized?

Keeping and storing passwords in a safe place that is NOT in plain text and not easily accessible by anyone else who is not authorized to do so.

Passpack review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Works just how you would expect, interface is a little blah"

What do you like best?

Passpack is easy to use. You enter a username/password, a passphrase, and then click a box; inactivity after 15 mins requires you to enter the passphrase again.

You can easily share a password/username with someone else, and it sends the pieces of information separately and requires you to give them a pin to access it (which you tell them through some other means of communication).

What do you dislike?

The design and interface is a little blah. Not huge, but doesn't feel like a slick product as a result.

The auto-logout function does not work if you are currently viewing a password - meaning if you forget, walk away, and get into a conversation, not only will someone be able to view your passwords, you could have one exposed and visible on the screen.

Recommendations to others considering the product

Make use of the group functionality; also, make use of the recommender for new passwords.

What business problems are you solving with the product? What benefits have you realized?

Problem: Team of several users needs access to a shared set of passwords to multiple services/accounts.

Benefits: Less shipping around of sensitive information; easy to add a group of people to share a password.

Passpack review by Brad S.
Brad S.
Validated Reviewer
Verified Current User
Review Source

"Great password tool for companies handling a lot of passwords and needing to keep them secure. "

What do you like best?

The multiple levels of security is what makes passpack a must great tool. It has multiple levels of verification. Being able to auto-generate strong passwords, and the auto login when paired with their extension save a great deal of time.

What do you dislike?

The search feature for passwords could be better.

What business problems are you solving with the product? What benefits have you realized?

Working with many different clients, this has enabled me to work across platforms and access many different tools needed around projects effectively and quickly.

Passpack review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Access from anywhere on any computer without the hassle of a USB. Very secure."

What do you like best?

Triple opt in security. Easy to search through large lists of passwords. Ability to add notes.

What do you dislike?

Wish it could be easier to assign multiple owners. I find that if I need the information updated I need to find the original creator of the password.

What business problems are you solving with the product? What benefits have you realized?

Needed something more secure then a file that sits on my USB. With Passpack I am able to access my passwords anywhere on any computer without worrying about losing the file because I lost the USB or the USB gets damaged. Easier to keep up to date between multiple people.

Passpack review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Not the best SSO but does the job."

What do you like best?

Very very secure. Able to share passwords easily amongst global team members.

What do you dislike?

Because it's so secure can be difficult to log back into when you don't use it on a daily basis.

Recommendations to others considering the product

If you have a global team it's a great product. If you're looking for ease of use go somewhere else.

What business problems are you solving with the product? What benefits have you realized?

Password security into business critical applications. All passwords from global team in one place, so saves some time.

Passpack review by Caroline R.
Caroline R.
Validated Reviewer
Review Source

"Secure and Safe Way to Share Passwords"

What do you like best?

Ease of use. I need access to a number of passwords and it's always very easy to pull them up quickly.

What do you dislike?

Sometimes if someone shares as password with me, it doesn't give me any indication of what the password is for (prob. for security reasons)

What business problems are you solving with the product? What benefits have you realized?

It would be nearly impossible to safely store all the passwords needed with an online service like passpack. So there's 2 main benefits - ease of use and security of passwords.

Passpack review by Jamie F.
Jamie F.
Validated Reviewer
Review Source

"Valuable tool for a scaling team"

What do you like best?

The fact that we can share passwords across teams. We have many joint accounts, and it's so easy have access across the entire team. Increases efficiency exponentially.

What do you dislike?

The Packing Key! It's a necessary evil, but when I'm in a rush and I'm fumbling to get in, it always takes a couple stabs to get into Passpack.

What business problems are you solving with the product? What benefits have you realized?

It's eliminating the pain of trying to manage all the passwords on my own, which would be remarkably laborious.

Passpack review by Taylor K.
Taylor K.
Validated Reviewer
Verified Current User
Review Source

"easy, fast, simple"

What do you like best?

Login during my morning routine, never forget a password.

What do you dislike?

Nothing really. On rare occasion, it will 'forget' settings for specific sites.

What business problems are you solving with the product? What benefits have you realized?

Too many shared passwords, and this makes it super easy to remember / log into them.

Passpack review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Excellent product"

What do you like best?

I'm confident passwords are kept private and secure. It's also really easy to share passwords with coworkers. And, the 1 click login is a major time saver.

What do you dislike?

There is very little that I dislike. It's sometimes a pain to have to enter the Packing Key, but I know that this feature is actually very useful in that it provides another level of security.

What business problems are you solving with the product? What benefits have you realized?

Trusted sharing of passwords with a large team.

Passpack review by John R.
John R.
Validated Reviewer
Review Source

"Love Me Some Passpack! "

What do you like best?

I love that we can crowd source and share passwords amongst the entire team. It is a perfect tool to make sure I do not have the same passwords for all of my different logins/accounts

What do you dislike?

There isn't anything that I specifically dislike. I have no complaints about Passpack.

What business problems are you solving with the product? What benefits have you realized?

Crowd sourcing Passwords shared amongst the entire company and specifically among our department.

Passpack review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Very helpful"

What do you like best?

Very easy to use.

Good security.

Easy way to share passwords with coworkers.

What do you dislike?

So far, i have liked everything.

Very easy to use.

Good security.

Easy way to share passwords with coworkers.

What business problems are you solving with the product? What benefits have you realized?

multiple people working on the same accounts and we need to be able to share passwords.

Passpack review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Knock out of the ballpark!"

What do you like best?

Keeps company interest at extreme level of security

What do you dislike?

Can be difficult to user for a non-technical, first-time user.

What business problems are you solving with the product? What benefits have you realized?

Ensuring that certain sites and services are accessed by the correct person.

Passpack review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Passpack is a convenient way to keep track of all your critical account logins"

What do you like best?

Convenience, easy access, secure storage

What do you dislike?

The multi-step login process which makes it secure can also become inconvenient when in a rush

What business problems are you solving with the product? What benefits have you realized?

Keeping track of accounts, logins, passwords easily

Passpack review by Consultant
Consultant
Validated Reviewer
Review Source

"Secure Password Management"

What do you like best?

Secure way of storing and sharing passwords.

What do you dislike?

Somewhat cumbersome to log in, which deters use, but it's a give and take for security's sake.

What business problems are you solving with the product? What benefits have you realized?

Secure password management/sharing.

Kate from G2 Crowd

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