Paychex Flex

Paychex Flex

(331)
3.7 out of 5 stars

Paychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.

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Paychex Flex Features

Core HR
Organization Management

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.

74%
(Based on 23 reviews)
Time, Attendance, and PTO

Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.

69%
(Based on 20 reviews)
Expense Management

Contains functionality for employees to submit expenses reports and track reimbursments

81%
(Based on 8 reviews)
Salary Structures

Manages position descriptions and pay grades/structures for each role

71%
(Based on 12 reviews)
Compliance

Helps protect risk areas by ensuring compliance standards are met through tracking and reporting

79%
(Based on 19 reviews)
Benefits Administration

Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options

69%
(Based on 28 reviews)
Expense Reports
Ease of Creating Expense Reports

Creation of expense reports takes little time and is intuitive for new users

78%
(Based on 11 reviews)
Bank / Credit Card Integration

Can easily pull in receipts from all credit card statements

70%
(Based on 5 reviews)
Smart Categorization

Automatically assigns categories/accounts based on past entries and credit card statements

76%
(Based on 5 reviews)
Digital Receipt Management

Provides various methods to easily capture receipts digitally and can automatically parse receipts to create expenses report entries. Methods may include mobile photos, desktop drag and drop, etc.

79%
(Based on 7 reviews)
Employee Reimbursement

Functionality to reimburse employees directly to their bank account or can easily integrate with payroll system

78%
(Based on 8 reviews)
Currency Conversions

Enables easy entry of expenses in other currencies and converts to expense report currency

Not enough data available

Credit Card Integration

Integrates with corporate or personal credit cards (import or bi-directional)

Not enough data available

General Ledger
Journal Entries

Increases user efficiency by auto-populating based on previously entered information. Schedule future entries. Allow Journal Entries to be uploaded from an external source.

85%
(Based on 15 reviews)
Tags / Dimensions

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. These dimensions should be available on any transaction in any module in the system and available to be reported upon.

88%
(Based on 9 reviews)
Audit Trail

Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record

89%
(Based on 11 reviews)
Employee Self Service
Web Portal

Allows employees to access current and past pay stubs, W-2 forms, and additional salary information.

81%
(Based on 213 reviews)
Benefits Manager

Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers.

80%
(Based on 126 reviews)
Mobile

Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.

77%
(Based on 118 reviews)
Workforce Management Platform Features
Labor Forecasting

Predict the number and types of employees necessary to meet anticipated demand to control labor costs.

Not enough data available

Shift Scheduling

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

Not enough data available

Time & Attendance Tracking

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.

72%
(Based on 8 reviews)
Workforce Analytics

Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.

Not enough data available

Absence & Leave Management

Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.

68%
(Based on 9 reviews)
Skills Management

Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions.

Not enough data available

Self-Service Capabilities

Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.

88%
(Based on 5 reviews)
Succession Planning

Identify high performing employees with potential to be promoted with minimal development.

n/a
Mobile Shift Scheduling

Managers and employees can create or claim available work shifts and receive notifications on their mobile device.

Not enough data available

Team Communication

Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.

85%
(Based on 5 reviews)
Benefits Administration Platform Features
Benefits Record Management

Track and manage employee benefits information and eligibility information within a centralized database.

78%
(Based on 42 reviews)
Enrollment Planning

Facilitate employee enrollment in health insurance plans during open enrollment and special enrollment periods. Make changes to benefits data in real time.

75%
(Based on 39 reviews)
Third-Party Carrier Integration

Access a unique marketplace of benefits products provided by third-party carriers. Select from pre-built bundles or customize your own bundles within the system to offer to your employees.

67%
(Based on 24 reviews)
Document Management

Store and organize on-boarding benefits documents such as I-9s, W-4s, W-9s, and other employee agreements.

78%
(Based on 27 reviews)
Total Compensation Statements

Prepare ad-hoc and historical total compensation statements for employees. Employees can access statements to find a comprehensive view of their compensation, including benefits, wages, and stock options.

82%
(Based on 33 reviews)
Self-Service Portal

Allow employees to log in and review the details of their employee benefits program elections 24/7 and make changes and enroll in benefits as required.

78%
(Based on 36 reviews)
Regulatory Compliance

Ensure compliance with federal and state benefits regulations, including the Consolidated Omnibus Reconciliation Act (COBRA), Affordable Care Act (ACA), and Health Insurance Portability and Accountability Act (HIPAA).

82%
(Based on 35 reviews)
Benefits Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of benefits data to enable instantaneous and informed decisions to be made at a glance.

81%
(Based on 41 reviews)
Mobile Benefits Access

Provide access to employee benefits information including ID numbers, deductibles, in- and out-of-network costs, and more.

78%
(Based on 27 reviews)
Integrations / APIs

The platform can integrate with HR and payroll software to manage employee data such as new hires, general profiles, salary changes, benefit deductions, and terminations into a single system of record.

66%
(Based on 17 reviews)
Travel Management
Ease of Booking

Can book Flights, Hotels, and Rental cars directly from software.

Not enough data available

Itinerary Management

Creates travel itineraries based on booking

Not enough data available

Trip Notifications

Integrates to calendaring systems and/or provides notifications of upcoming flights, hotels, rental cars, etc.

Not enough data available

Advanced Integrations

Allows advanced integrations to travel systems like Uber, airline ticketing systems, hotels, etc.

Not enough data available

Accounts Receivable
Invoice Customization

The layout of the invoice template is fully customizable and you can add or remove fields.

90%
(Based on 9 reviews)
AR Automation

Automation helps the user be more efficient by populating default customer data, setting up systematic payments from clients and automatically matching customer receipts to outstanding transactions.

91%
(Based on 8 reviews)
Collections Automation

The system automates the dunning process to help drive collections

91%
(Based on 7 reviews)
Administration
Payroll Entry

Allows administrator to enter payroll for all employees based on salary or total hours worked.

82%
(Based on 194 reviews)
Time Off Accrual

Calculation and tracking of sick and vacation days.

73%
(Based on 138 reviews)
Direct Deposit

Automatically deposits paychecks into employees' bank accounts.

90%
(Based on 210 reviews)
Expense Reimbursement

Allows administrator to reimburse employees for business-related purchases.

82%
(Based on 82 reviews)
Pre-tax Deductions

Automatically deducts wages for health care, 401(k) plans, etc. from paychecks.

85%
(Based on 182 reviews)
Wage Garnishment

Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks.

82%
(Based on 133 reviews)
Approvals

Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver.

79%
(Based on 106 reviews)
Check/W-2 Printing

Allows administrators to print valid paychecks and W-2 forms.

89%
(Based on 175 reviews)
Check/W-2 Delivery

Sends printed checks to administrator to distribute to employees.

88%
(Based on 183 reviews)
Sourcing
Social Sourcing

Enables the user to share job posting on social channels.

Not enough data available

Job Posting

Posts job listings to job boards.

Not enough data available

Candidate Sourcing Metrics

Reports where applicants are finding job listings.

Not enough data available

Candidate Search

Searches for qualified candidates by integrating with career sites.

Not enough data available

Career Page Configuration

Configures branded career page for the users website.

Not enough data available

Pre-Hire
Forms Library

Provides a library of templated forms related to the hiring process.

91%
(Based on 8 reviews)
E-Forms

Provides electronic forms for employees to complete.

84%
(Based on 10 reviews)
E-Signature

Enables new hires to sign forms electronically.

85%
(Based on 8 reviews)
Background Checks

Enables the employer to perform background checks.

Not enough data available

Offer Letter Approvals

Enables all stakeholders to approve an offer letter.

Not enough data available

Offer Letter Templates

Provides templates for offer letters.

Not enough data available

Time Tracking
Ease of Completing Timesheets

Timesheet entry takes little time and is intuitive for new users

76%
(Based on 54 reviews)
Tracking Time to Project/Task

Users can easily track time based on task or activity and assign to projects

74%
(Based on 29 reviews)
Billable Time Rate Management

Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.

76%
(Based on 21 reviews)
Accounts Payable
AP Automation

Steam lines data entry by auto populating recurring or predefined vendor values

91%
(Based on 7 reviews)
Payment Processing

Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.

86%
(Based on 11 reviews)
Purchase Orders

Software supports purchase orders and provides purchasing personnel, management and accounts payable with visibility needed to streamline the procure to pay process

88%
(Based on 6 reviews)
Taxes
Tax Calculation

Calculates taxes due and may include resources or tools for federal and state tax compliance.

86%
(Based on 184 reviews)
Tax Filing

Files payroll tax forms automatically for federal, state, and local taxes.

86%
(Based on 180 reviews)
Automatic Tax Payment

Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government.

87%
(Based on 180 reviews)
Candidate Management
Dashboards

Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.

Not enough data available

Workflow Building

Enables the building of custom recruiting workflows.

Not enough data available

Hiring Processes Tracking

Tracks a candidates spot in the hiring process.

Not enough data available

Scheduling

Integrates with calendars and allows the scheduling of phone screens and interviews.

Not enough data available

Applicant Data Management

Stores applicant data that can be accessed by multiple people on a team.

Not enough data available

Candidate Evaluations

Enables users to share feedback on candidates.

Not enough data available

Automated Resume Parsing

Analyzes resumes and applicant data based on user-selected preferences.

Not enough data available

Candidate-Facing Statuses

Enables candidates to view where they are in the hiring process.

Not enough data available

Post-Hire
Self-Service Portal

Enables employees to login and view their onboarding process.

81%
(Based on 11 reviews)
Automated Team Introductions

Introduces new hires to employees based on org chart.

Not enough data available

Compliance Training

Provides training on relevant compliance issues.

Not enough data available

Automated Onboarding Workflows

Provides workflows which track new hire progress.

76%
(Based on 5 reviews)
Onboarding Notifications

Provides notifications about the onboarding process to both the new hire and manager.

68%
(Based on 7 reviews)
Recruiting and Onboarding
Recruiting Marketing

Tracks and manages advertising and job postings accross multiple channels

83%
(Based on 7 reviews)
Sourcing and Candidate Identification

Search broad candidate pool to recruit passive talent

83%
(Based on 8 reviews)
Job Posting

Abiilty to post job descriptions and allow candidates to apply within software or whitelabel apply on company's website

Not enough data available

Screening and Assessments

Functionality to quickly screen candidates manually and/or through predefined and custom testing methodologies

80%
(Based on 6 reviews)
Interview and Offer Management

Provides interview scheduling, sample questions, and offers

91%
(Based on 5 reviews)
Applicant Tracking

Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

80%
(Based on 6 reviews)
Onboarding

Tracks key steps in onboarding process including new employee orientation and employee payroll documents.

88%
(Based on 14 reviews)
Client Invoicing
Invoice Creation and Delivery

Ability to create and send printable or electronic invoices. Includes standard invoice style library that can be customized/branded.

n/a
Electronic Payments

Accepts electronic payments from clients

81%
(Based on 20 reviews)
Project Accounting / Revenue Recognition

Provides adequate reporting and/or can integrate to AP systems to recognize revenue appropriately

72%
(Based on 10 reviews)
Inventory Management
Inventory Tracking / Ordering

Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.

Not enough data available

Inventory Pricing and Costing

Ability to establish multiple price levels. Update pricing on a per item or global inventory basis. Choice between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.

Not enough data available

Inventory Reporting

Customizable reporting allows insight into usage of inventory and services.

Not enough data available

Integration
API / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

68%
(Based on 60 reviews)
Time Tracking Integration

Enables administrator to import hours from time tracking systems.

72%
(Based on 73 reviews)
Accounting Integration

Provides standard integration with third party accounting software.

65%
(Based on 70 reviews)
Core HR Integration

Provides standard integration with third party core HR software.

71%
(Based on 65 reviews)
Reporting
Time-to-Productivity Reporting

Provides metrics on the time it takes a new hire to reach productivity.

93%
(Based on 6 reviews)
Onboarding Process Reporting

Provides holistic Metrics on the onboarding process.

81%
(Based on 7 reviews)
Platform
Customization

Allows administrators to customize to accomodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

63%
(Based on 40 reviews)
Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

54%
(Based on 17 reviews)
Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

n/a
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

75%
(Based on 51 reviews)
Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

78%
(Based on 49 reviews)
Mobile User Support

68%
(Based on 29 reviews)
Reporting

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

76%
(Based on 52 reviews)
Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

78%
(Based on 49 reviews)
Other Functionality
Multi-Entity / Consolidation

Multi-ledger and multi-tenant architecture. Automated consolidations, inter-entity transactions and eliminations

79%
(Based on 7 reviews)
Recognition Rules

Automate recognition of revenue and expenses by defining recognition templates.

80%
(Based on 6 reviews)
Reconciliations

Transactions are imported from source systems and automated matching reconciles majority of transactions. Includes user flexible, user defined matching and grouping rules to help reduce the time needed to produce accurate reconciliations.

83%
(Based on 8 reviews)
Payroll

Payroll module or integration to an external payroll provider which automates the recording of payroll

87%
(Based on 25 reviews)
Time and Expense

Automated time and expense capture, tracking, approval, reimbursement and reporting

90%
(Based on 15 reviews)
Platform
Reporting and Dashboards

Access pre-built and custom reports and dashboards.

79%
(Based on 184 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

80%
(Based on 186 reviews)
Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

82%
(Based on 199 reviews)
Scalability

Allows administrator to easily add employees and grow payroll process as their company grows.

81%
(Based on 167 reviews)
Mobile
Receipt Capture

Can easily capture receipts, parse receipts and convert/assign them to a report from mobile device

79%
(Based on 7 reviews)
Mileage Tracking

Allows users to track mileage from mobile device using maps or GPS.

58%
(Based on 6 reviews)
Travel Itinerary and Flight Status Updates

Mobile application can store travel itineraries, electronic documents, and updates user of travel delays/changes

Not enough data available

Reporting & Analytics
Financial Statements

General reporting offered covers all of the standard financial statements and meets the basic needs of the business

95%
(Based on 20 reviews)
Custom Reporting

Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer

89%
(Based on 24 reviews)
Budgeting / Forecasting

Create and revise an unlimited number of budget, plan and forecast scenarios.

85%
(Based on 12 reviews)
Dashboards

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

89%
(Based on 27 reviews)
Platform
Embedded AI / Machine Learning

Offers embedded AI/machine learning

Not enough data available

Complex Approval Workflow

Provides workflow for complex approval structures

Not enough data available

Mobile Time Tracking
Time Tracking

Allows users to track and enter time spent on project tasks from mobile device.

78%
(Based on 38 reviews)
Platform
Customization

Allows administrators to customize to accomodate their unique process. Includes ability to create custom objetcs, fields, rules, calculations, and views.

79%
(Based on 19 reviews)
Workflow Capability

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

79%
(Based on 17 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

79%
(Based on 21 reviews)
Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

96%
(Based on 11 reviews)
Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

85%
(Based on 20 reviews)
Output Document Generation

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

85%
(Based on 16 reviews)
Administration
PCI Regulation Compliant

Complies with PCI security standards

Not enough data available

Administration
Standard Integrations

Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems

59%
(Based on 27 reviews)
Workflow

Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer

57%
(Based on 25 reviews)
Automated Reminders

Sends automatic reminders to employees that have not completed expenses reports and/or timesheets

61%
(Based on 26 reviews)
Policy Compliance Management

Enables administrators to create rules that enforce compliances of corporate time and expense policies

65%
(Based on 28 reviews)
User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

67%
(Based on 34 reviews)
Integration
Data Import and Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file.

75%
(Based on 14 reviews)
Integration APIs

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

73%
(Based on 12 reviews)
Breadth of Partner Applications

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

71%
(Based on 12 reviews)
Platform
Reporting

Access pre-built and custom reports and dashboards.

66%
(Based on 37 reviews)
APIs / Integration

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

50%
(Based on 16 reviews)
Internationalization

Enables users to view and transact business with the same content in multiple languages and currencies.

n/a
Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

62%
(Based on 37 reviews)
Mobile User Support

Allows software to be easily used on multiple mobile devices include phone and tablet devices.

55%
(Based on 17 reviews)
Offline

Provides users ability to create and access expense reports/timesheets while not connected to internet.

46%
(Based on 7 reviews)