Buffy, out account representative. She is just AMAZING. Always gets back to us on time and is very helpful! I will not go back to any other merchant service provider. Customer service and clarity is what every business needs and looks for. With Payline you are guaranteed to have all that, We are very happy with Payline.
What do you dislike?
Nothing this far, everything is easy to use and no hidden fees like other providers. We are able to see when payline comes in, no hidden names on our bank account statements.
Recommendations to others considering the product
If you are looking to better understand your Merchant Service fees, Payline is the way to go. No other provider has been as good as Payline and supportive as them as well. No hidden fees everything you need is there for you to understand. Buffy is by far the best I have dealt with, prompt, professional. I will recommend Payline to everyone who is in the business industry.
What business problems are you solving with the product? What benefits have you realized?
Saving Money where we need to. We were paying an arm and a leg with other providers. The hidden fees where covered nicely so we would not notice. With Payline we do not need to worry about it, as it is very clear on paper and if we have questions Buffy has been there to answer to us and explain any concerns we may have.
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