We currently have 360 employees. We use the Web Pay, Web Time, On Boarding and Web Benefits modules of the system. We implemented each over time as to not overwhelm us in the transition.
The implementation process with Paylocity was fairly smooth. We had a Paylocity contact person that took the lead and walked us through each step. The customer service and response time was excellent and all went off without a hitch. I was nervous that we would run into a glitch, but thankfully things went as smooth as they could.
We have been using Paylocity since 2016. The employees seem to pick up the system quickly and it has proven itself to be user-friendly.
The payroll process is easy, customer service is pretty good. You will always reach a live person and they are usually able to answer your question or fix the problem within a few minutes. If they cannot, they do get back to you with a solution or suggestion. We have no issues with WebTime. Time sheets are easy to complete for the employees and easy to import for payroll process.
I am able to pull reports easily on my own or contact a rep to help me create a report. This has very much helped us in strategic planning/staffing plans, etc.
OnBoarding is super. We have customized the module to include all of your new hire paperwork, a message from the school system president, a video, etc. This module is slick and really helps OnBoard new employees.
The only issue we had was when we brought in the Web Benefits module. Paylocity uses a third party to administer this portion of the system. They do not seem to have a grasp on the system yet or solid answers when we call. It is hard to reach a Web Benefit rep. We have found that we create "work-arounds" in order to push our benefits out accurately at times. It is not the worst system, but ...Web Benefits is not the best and certainly not up to par with the rest of Paylocity. We keep giving feedback with the hope that something can be done to elevate this module.
We are able to use the data to be intentional and strategic in our decisions moving forward regarding staffing, benefits, etc.