I love that I can have Time and Attendance, Pay, Benefits, Onboarding and Recruiting all in one place. There are big-time efficiencies that come with using these products in concert. My employees have one sign on instead of 3-4 that they'd need otherwise. In the case of Web Benefits, our insurance enrollment interface went from paper forms to fully electronic with automatic linking to payroll deductions. Win-Win for me and our employees!
The navigation between areas is NOT intuitive. This confuses many staff members. Most staff members do not know the difference between Web Pay and the Self Service Portal. Why call them two different things? When you are in Web Pay/Self Service, and you go to Applications, you can see ALL of the applications, but when you're in Web Benefits or Web Time, you can only go back to Web Pay. This is confusing for our users. All applications should be connected so you don't have to go back to Web Pay just in order to get to Web Time or Web Benefits. This is also problematic for me.
Why does the Onboarding module look different than all of the others?
The other item on the top of my list is the maze-like navigation of the many different fields. Why does the HR header exist at all? It seems to bring you into a labyrinth of different options that are not available from the main navigation. Why can't these be combined? It's like you guys built and built and built on top of the existing framework instead of thinking about the simplest way to design it from scratch.
If I were to leave Paylocity, it would be because of how often I hear from our employees: "The navigation sucks! I never know how to get to the info I want!"
Have a wide swath of your employees demo the product and its navigation so they come in with a full understanding of the system's benefits and challenges. Weigh how they value having all info in one place vs. some of the navigational challenges w/ the less-than-industry-leading user interface. If you have in-house developers/web team, have them scrutinize Paylocity from the UI/UX angle.