What do you like best?
I like the product first and the support second. The product itself is awesome, very engaging and helpful to the customers, puts them in the drivers seat and in control of the process. Their support is very responsive and helpful which is very important!!
What do you dislike?
Complications with different web design platforms... we have since been able to resolve these issues.
Recommendations to others considering the product
It really puts your customers best interest first!!
What business problems are you solving with the product? What benefits have you realized?
We are the authorized Mercedes-Benz and Audi Dealer in Sylvania Ohio. We use the Fatwin tool behind all of our Call to Action buttons on all of our websites.
The benefits that we have realized are that this tool really engages the customer more than simply filling out a generic form, puts them in the driver seat, in terms of how they want to be contacted and when.