Personify360

(11)
2.9 out of 5 stars

Personify360 provides a power enterprise funcitonality for fundraising organizations that gives you the ability to optimize relationships, behaviors, and transactions to help manage revenues.

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Personify360 Reviews

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Personify360 review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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Personify360's Has Many Features, But Isn't Intuitive And Can Quickly Get Cluttered

What do you like best?

Personify has a wide array of features which can be used for association membership management and fundraising.

What do you dislike?

Personify is not intuitive, and has a dated and somewhat clunky interface. If a user does not follow certain steps when navigating between pages, they will have trouble pulling reports, get error messages, etc. It isn't used widely, and even if employees are familiar with other database softwares, they will need specialized help to learn how to navigate Personify.

While you can customize what individual users can see and what reports they can pull, this often led to a limited view of the "big picture" which led to variations of the same information being held in different places. My job often became troubleshooting issues from Personify, because different reports would report different information by pulling information from multiple records.

Recommendations to others considering the product

I would recommend exploring other options.

What business problems are you solving with the product? What benefits have you realized?

Personify is used to manage our association membership, as well as our fundraising efforts. For my job in particular, Personify reports were used and exported to create mailing lists and other aggregations of member information.

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Personify360 review by User in Mining & Metals
User in Mining & Metals
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Personify 360

What do you like best?

I love that we've been able to bring so many of our programs into the same system. It's improved organization by leaps and bounds. Previously, we were managing our award and scholarship programs through email communication and paper (eeek!) but now we administer these programs through the awards module within Personify. Our members can log in and see their award and scholarship activities (nominations/applications/reviews) along with all of their other activity information. Moving into the future, it will make setting up these programs even easier as well.

What do you dislike?

The error message functionality. It's a minor thing but it's a little frustrating when an error message comes up stating you can't make a change for whatever reason, so you click okay and try to leave the page to make the correction. Until you manually revert the change back, you can't leave the page.

What business problems are you solving with the product? What benefits have you realized?

Streamlining process

What Association Management solution do you use?

Thanks for letting us know!
Personify360 review by User in Publishing
User in Publishing
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Personify gets the job done.

What do you like best?

I have been using personify since I started with my organization. We are a membership-based company, and use personify to keep track of members which personify calls "customers." Personify is standard and very easy to use. Looking up members/customers is efficient and fast. I like that you can search for specific people via partial name, phone or zip code etc. It also shows their whole membership profile, anything they recently bought, or signed up for etc. There are many reports you can download for data purposes. I love how you can export reports in pdf and email them to yourself and others. Very useful! The membership portion is very thorough, depending on your needs as a company it is fairly customizable

What do you dislike?

Some things can be quite tedious when using personify. You can only see one customer at a time, and making changes sometimes takes multiple tasks. I've noticed that the system can sometimes lag and depending how many people are using it, it may go very slow.

Recommendations to others considering the product

Personify is definitely limited on how to access it, there is no app that I am aware of and it needs to be installed properly in order for it to work. It is not a free standing software where you can just log in at anytime anywhere.

What business problems are you solving with the product? What benefits have you realized?

We are trying to gage our membership flow, demographics and making sure people renew on time. The system is beneficial in order to keep track of all this information.

Personify360 review by User in Non-Profit Organization Management
User in Non-Profit Organization Management
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Good for large businesses, not for programs

What do you like best?

I’m not really a fan of Personify. The software is not conducive to my needs in programs and is not easily customizable. It works for the organization at large however it is difficult to get to the point where one is comfortable in the database.

What do you dislike?

The functionability. It’s really clunky.

What business problems are you solving with the product? What benefits have you realized?

Tracking customers and their purchases. It serves its purpose for a membership organization, not easily customizable and it is clunky. It often takes me longer than it should to find things in the system.

Personify360 review by User in Hospital & Health Care
User in Hospital & Health Care
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Personify360 Review

What do you like best?

When the program is working, I can access information about our members and view a complete history.

What do you dislike?

There are so many bugs that I'm not even sure where to begin. I can rarely get my work done without this program crashing at least 3-4 times. Also, I don't think the program is intuitive.

Recommendations to others considering the product

There are a lot of headaches and issues. I'm hoping that these will continue to get better.

What business problems are you solving with the product? What benefits have you realized?

We keep all of our member information in here. Whether they have paid for the membership year, their history of involvement, their level of involvement and other information, it's all supposed to be here.

Personify360 review by <span>Marilyn A.</span>
Marilyn A.
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Personify experience

What do you like best?

Personify was a great way to organize information easily

What do you dislike?

It wasn't always easy to run reports of the information

Recommendations to others considering the product

Make sure that you have a really good handle on running reports

What business problems are you solving with the product? What benefits have you realized?

organizing contacts and their data

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