Picatic

Picatic

(159)
4.5 out of 5 stars

Picatic makes it simple to create stunning event, manage registrations and sell tickets anywhere.

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Showing 160 Picatic reviews
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Picatic review by <span>Amber O.</span>
Amber O.
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Picatic is the best ticketing and event site out there!

What do you like best?

We've been using Picatic for all of our events for over a year now and have loved every minute of it. The site is very easy to navigate, customer service is outstanding, and the is beautiful set up.

What do you dislike?

The only downside for us at the moment is that they do not offer multiple Stripe accounts to be link to your Picatic account. You will have to open multiple Picatic accounts for each bank account you'd like to deposit into. But the technical department said its in the works!

Recommendations to others considering the product

It cannot hurt to try it out yourself! The account set up is free and if you are hosting a free event, there is no charge. The tech department is quick to help answer any questions you might have along the way and usually respond within the hour. Highly recommended!

What business problems are you solving with the product? What benefits have you realized?

Its nice to be able to create a team to work simultaneously on an event.

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Picatic review by <span>Hussein H.</span>
Hussein H.
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Verified Current User
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Event Ticketing Platform That Looks Great, Easy & Super Fast

What do you like best?

Extremely easy to use

Great event page design right from the start, even with little content to add

Structure of content is already set, no need to think about what to put where.

Great user experience, it naturally flows and you get used to it fast

Great and responsive team

Easy and fast to learn, our new team members learned it in no time

Shows the number of people visited and the conversions

Easy to track events performance from the dashboard and know which one is doing great and focus on the events that need more promotion

Love that we can customize the link of the event

What do you dislike?

No unified database for all the people who came to the events

No search function

Can't organize the view of events according to certain parameters, like date, number of tickets sold...etc

Can't group events and organize them in folders

Can't download all the attendees of all the events.

Recommendations to others considering the product

I think you would get great value from giving it a try, you will find out how easy it is and how helpful compared to other platforms.

New team members learned it no time and were able to start setting up events immediately.

What business problems are you solving with the product? What benefits have you realized?

Ability to set up events really fast (in no time really)

Having a unified look

Having the ticketing taken care off

Tracking performance across multiple events from the dashboard and knowing which one is performing well and which one isn't so we can focus our marketing efforts accordingly

What Event Registration & Ticketing solution do you use?

Thanks for letting us know!
Picatic review by <span>John F.</span>
John F.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Appealing user interface with a full feature set

What do you like best?

Desktop and mobile both work well on both the customer and vendor sides. Mobile app that supports scanning of ticket bar codes makes check-in go very smoothly. The design interface makes it easy to create visually appealing and easy-to-use pages.

Over the past year, we've used them for 8 events, and watched them add new useful features with regularity, so they're obviously not resting on their laurels.

I've only used chat for customer support, and found service to be good, It isn't 24/7, but sometimes I get responses even late at night.

What do you dislike?

Only cancellation with full refunds are supported. After-the-fact discounts (partial refunds) aren't. Offering differential pricing for volume discounts would also be a useful feature. I two tried different ways to offer volume pricing at two different events -- using promo codes in one case and separate tickets (the second with a minimum quantity of 2) in the other case. Both of them had drawbacks.

What business problems are you solving with the product? What benefits have you realized?

We previously sold tickets through our web site, and manually checked people in by name at the time of arrival. Speeding up check-in has been a big plus, but automation of the whole purchase-to-entry process is another gain.

Picatic review by <span>Bonnie F.</span>
Bonnie F.
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Reliable and beautiful online event management system that makes it easy to plan events.

What do you like best?

Bravely competing against market leader Eventbrite, Picatic come out with a beautifully designed, reliable event management system with the functions and features I needed. I noticed later that Eventbrite tweaked their UI to something reminiscent of Picatic. Really proud of this Made in Canada technology-enabled solution that, itself, is becoming a leader in the online event management space.

What do you dislike?

It took some getting used to, having switched over from Eventbrite, but I can't think of anything I dislike a lot off the top of my head.

Recommendations to others considering the product

Just do it!

What business problems are you solving with the product? What benefits have you realized?

I plan events - lunch and learns, investor presentations, and gatherings for investors and entrepreneurs in the Pique Ventures community. I needed an easily accessible, low-friction solution for my event participants to sign up and confirm their attendance. I needed the solution to be easy for me to track attendees and manage my event. Being on the Board of LOCO BC, a network of businesses supporting the local economy to create thriving communities, I much prefer using a local business for that solution.

Picatic review by <span>Ryan S.</span>
Ryan S.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Picatic has been a dependable ticket reservation system for our multiple events.

What do you like best?

Easy to set up multiple tickets and multiple events. We use the links to help advertise our events. Customer support has been attentive and timely. Costs were better than our previous ticketing system. We have a few offerings that are difficult to ticket, but we are able to set up tickets with full communication with the customer. We actually are setting up our next round of trainings in the next day or so. We'll repeat with Picatic for the year as well. Anything we couldn't figure out intuitively, we just emailed customer support.

What do you dislike?

Hard to say. Our experience has been very positive.

Recommendations to others considering the product

We'll stay for next year. Lower fees and the ability to create cash flow make it an easy choice.

What business problems are you solving with the product? What benefits have you realized?

Picatic has allowed us to advertise and collect tickets for three events the same week in multiple locations by using multiple tickets. We had not customer complaints, and we did have a few refunds that were processed easily.

We realized two benefits with Picatic we did not have with our previous system. Lower fees and we could access the ticketed funds before the event. We collect tickets for 6 months before the event, so the collection was helpful for cashflow.

Picatic review by <span>Michael P.</span>
Michael P.
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Verified Current User
Invitation from G2 Crowd
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Tried it on a whim, very impressed

What do you like best?

Picatic is way more visually appealing than Eventbrite, easier to use, has more features for the user managing the event.

What do you dislike?

When you do the math there are slightly higher fees vs. Eventbrite (for the pro membership that allows you to host multiple events.

Recommendations to others considering the product

If you're only running 1 event at a time, there are no event fees (only credit card processing fees.) When you become a pro user (more than 1 event at a time) the fees are slightly higher with Picatic vs. Eventbrite. Eventbrite may bring more users to your event but picatic is far more visually appealing and makes you look more professional.

What business problems are you solving with the product? What benefits have you realized?

We're running full-day workshops for writers. 3 workshops now and we've cleared several thousand dollars Picatic has been super easy to use, our clients love it because it looks good and it's easy to use. It's way more visually appealing than Eventbrite. I love the seller interface.

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