Piction

(10)
3.9 out of 5 stars

Single integrated platform that addresses the requirements for digital resource control, management, commercialisation and distribution. From simple through to complex, Piction's platform can scale to your business requirements.

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Piction review by <span>Kent W.</span>
Kent W.
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"Piction"

What do you like best?

The support staff at Piction is great. They are always willing to work through the smallest question or problem, and are generally able to solve simple problems easily. They are also very willing to take on larger problems, and are willing to listen to suggestions on improving the product.

What do you dislike?

Development of custom features can sometimes take a long while. The backend user interface is not completely intuitive, but is very powerful once you learn its language and quirks. Metadata management can be a challenge, especially with repeating fields.

Recommendations to others considering the product

Make sure you have a good handle on your metadata, and what you want your derivatives to be.

What business problems are you solving with the product? What benefits have you realized?

We are a small to mid-sized museum with a focus on digitizing all of our collections. Piction has enable me, as Digital Assets Manager, to get those images to the staff quickly, and with the derivatives they need. It has benefited the photography department immensely, both in management of versions, and in freeing up their time serving images to various departments. As our research, curatorial, exhibitions, and marketing departments can now access our images on a "self-serve" basis, they have more time to discover previously unknown parts of the collections, develop exhibits, and serve our researchers more efficiently.

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Piction review by <span>Kelly  C.</span>
Kelly C.
Validated Reviewer
Review Source

"Piction delivers. "

What do you like best?

Piction allows all members of my institution's staff to find, download, and use digital assets (in a variety of derivatives) and their related metadata of the museum's collections in one central, controlled location. The DAM is used quite successfully by staff members on a weekly, if not day basis, as it has made their day-to-day activities easier and more efficient.

What do you dislike?

The customization of the DAM to each institution doesn't always allow for the timely ease of adjustments made to the database by staff and by Piction. This also doesn't always allow for the easy exchange of information between colleagues in similar positions at other art institutions.

Recommendations to others considering the product

Do a lot of research before purchasing any digital asset management system, and make sure you know what your staff want before you implement and rollout the DAM.

What business problems are you solving with the product? What benefits have you realized?

Please see comments made under question, "What do you like best?".

What Digital Asset Management solution do you use?

Thanks for letting us know!
Piction review by <span>Samantha N.</span>
Samantha N.
Validated Reviewer
Verified Current User
Review Source

"Great Support for a Great Product that Can Do So Much"

What do you like best?

Working with the Piction team on an institution-wide (150+staff) implementation of their system for both digital image and digital document management has been wonderful. Piction has been very understanding of our needs, and has been able to speed up or slow down parts of the process to work at our speed, which has not been my experience with other systems in the past. This has allowed us to take some time internally to clean up our assets prior to ingest, so that we do not have to deal with legacy filenaming/metadata/etc issues in Piction. As a result, there has been greater staff acceptance of the new system, and we can also leverage our assets in new ways, such as through request forms for new photography. Being from a large institution with many types of assets with varying needs, it has also been very helpful that Piction can customize metadata schemas and ingest/download workflows to feet the needs of differing image collections and now our document collections (still in the processing of implementing). Weekly calls during the implementation timelines make this possible. Their Help Desk is also very responsive.

What do you dislike?

Honestly there is really not anything that I dislike enough to mention here--whenever things come up that we need tweaked, or if certain of our needs are not being met, we are able to request updates/new features from Piction and have those implemented where feasible (as far as our regular support goes), or Piction will let us know if what we are asking for is a more involved development request, in which case they quote us for that added work. I have been pleasantly surprised though at the variety of needs and requests that are covered by the support that we pay for annually. For similar digital asset management systems, cost is usually a big "dislike," but compared to other products on the market, Piction is a great deal, and the unlimited number of licenses has been VERY important for our institution.

If there is anything that I would mention here as a "dislike" it is that sometimes communication can be a bit unclear when working with the Piction team because we are coming from two perspectives--they naturally consider our assets IN THE SYSTEM, while we need to make decisions (i.e. filenaming, metadata, etc) that take into account the life that these documents may have OUTSIDE OF THE SYSTEM. As a result, we may want to make decisions that they don't think are necessary, but generally we just communicate why we need something and there is no problem with that and we move forward. Ultimately, I mostly leave those conversations with the feeling that the Piction team has our best interests in mind and is looking for ways that we can streamline our processes and conventions.

Recommendations to others considering the product

There is a growing community of cultural heritage institutions implementing Piction--I would suggesting reaching out to some of the institutions currently utilizing to get additional information and have your questions answered in advance.

What business problems are you solving with the product? What benefits have you realized?

Cumbersome workflows for requesting new photography or for rights clearance have been replaced by request forms within Piction, which has saved so much time. Even better than that, unlimited licenses has meant that more staff can have access to the system and are able to fill their own requests by downloading images where copyright clearance isn't needed.

We will also be able to confidently manage our documents long-term for archival preservation. In the past, we have had no centralized location for institutional documents, and for born-digital items, this can be a huge problem. E-mail is particularly difficult to get staff to comply with records retention schedules, but Piction provides a plug-in for Outlook e-mail which allows staff to send e-mail chains directly from their Outlook inboxes to designated folders on their department or to communal project folders under our document management module in Piction. They have similar plug-ins for Microsoft Office Suite that we will also utilize. This is institutional memory that may have been lost, along with legal and fiscal responsibilities that we may not have been able to fulfill that now we can be more confident about retaining/destroying on schedule.

Piction review by <span>rosanna t.</span>
rosanna t.
Validated Reviewer
Verified Current User
Review Source

"Piction makes it easy to store all our of pictures for the business"

What do you like best?

Very simple to use database, easily accessible for anyone in our company.

What do you dislike?

Don't dislike anything necessarily, but they could add some new features more often.

Recommendations to others considering the product

If you want something similar to photobucket that your whole company can use and is more professional, try Piction.

What business problems are you solving with the product? What benefits have you realized?

We are able to save all of our photos we are using for different accounts without having them spread out over everyone's computers. This is a spot we can easily save and access all the photos quickly and easily.

Piction review by <span>James M.</span>
James M.
Validated Reviewer
Verified Current User
Review Source

"Where the pros keep their visual assets"

What do you like best?

This is hands down the best asset warehousing platform in existence.

What do you dislike?

The price point is a little high for what you get.

Recommendations to others considering the product

Use it or lose it.

What business problems are you solving with the product? What benefits have you realized?

When I spend so much time creating media, it is nice to know that I have a place to save it.

Piction review by <span>Heidi Q.</span>
Heidi Q.
Validated Reviewer
Verified Current User
Review Source

"I have installed Piction sortware for 3 different institutions"

What do you like best?

I love the adaptability and the openness to customization that Piction offers. The team at Piction works really hard to be a partner with the museums they work with instead of just another vendor. They have so much experience with the special needs that museums face for DAM, and always come up with great solutions. They are a great team to work with. One of the great features in Piction is the ability to build customized workflows for all staff needs, from simple ingest requirements to Rights & Permissions for copyright sensitive material to even new photography requests. You can build out your entire workflow using Piction from request to delivery, beginning to end.

What do you dislike?

That is a tough question. I can't say there is anything I dislike because when I find something that doesn't work well for my museum I discuss it with the Piction team and we find a solution to make it better. The software is very adaptable.

Recommendations to others considering the product

Don't be shy about letting them know exactly what you need. They have probably heard it all before, and if they haven't you can be sure they will work with you to create what you need.

What business problems are you solving with the product? What benefits have you realized?

The largest "problem" we are solving is open access to collections images. Piction integrates seamlessly with our web CMS to provide all collections information and digital assets to our website. We are able to control ALL rights and permissions for download access to public domain assets directly through metadata in Piction. All collections information is mapped directly from TMS into Piction and then published to the web via Piction. All images associated with the collection objects are delivered directly from Piction. Internal access and structure is pretty straightforward.

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