Pierce Washington

(9)
4.4 out of 5 stars

Pierce Washington is a full service eBusiness consulting firm. Clients engage us because we help them solve business challenges.

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Showing 9 Pierce Washington reviews
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Pierce Washington review by <span>Jessica M.</span>
Jessica M.
Validated Reviewer
Organic
Reviewed On

Smart group with good leadership

What do you like best?

Pierce Washington is an installer of the BigMachines product that my group would inherit to support. BigMachines is a highly complex, highly customizable tool that had a significant number of methods for use. Following an established methodology and not over promising to a customer is key to a successful project. Pierce Washington worked within the established methodologies while meeting the customer requests with implementations that could be supported.

What do you dislike?

As the team that supported the product long term, i would have preferred to have more interaction prior to the completion of the install but this relationship developed. Having a long term relationship helped build a stronger interaction and smoothed the way for customer transitions.

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Pierce Washington review by Partner in Internet
Partner in Internet
Validated Reviewer
Organic
Reviewed On

Great Team

What do you like best?

Pierce Washington has a great team of Business Savvy Advisors, but also technical expertise to execute the project to the end. I like that they are a small to mid sized firm that is big enough to get the job done, but not too big to have an extreme amount of overhead in a project.

What do you dislike?

Good resources, but not designed to staff a very large product.

Recommendations to others considering the product

They have a couple of Technology sets they specialize in, but because they have a talented team, I wouldn't dismiss them for projects outside of their specialty.

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Pierce Washington review by <span>Mark M.</span>
Mark M.
Validated Reviewer
Organic
Reviewed On

Skilled, experienced and trustworthy

What do you like best?

What impressed me the most about PW is that they put customer success over profit. They do the job right the first time, and are forward thinking enough to mitigate risks before they become problemes. A great example of this is their becoming the first certified implementation partner of BigMachines, demonstrating their commitment to CPQ and willingness to follow best practices.

What do you dislike?

They are west coast based and don't have a presence on the east coast.

Recommendations to others considering the product

I've worked alongside PW on a few CPQ implementations.

Pierce Washington review by <span>Shane A.</span>
Shane A.
Validated Reviewer
Organic
Reviewed On

Best of the Best

What do you like best?

Very professional and smart people who have plenty of experience that they bring to the table. They understand and can deliver on the complex to a high degree of quality.

What do you dislike?

Nothing except that they need to keep growing.

Recommendations to others considering the product

The PW team is very trustworthy and if you give them the right information then they will perform for you well.

Pierce Washington review by <span>Erich R.</span>
Erich R.
Validated Reviewer
Organic
Reviewed On

Very talented team of enterprise software consultants.

What do you like best?

One of the best implementation teams partnered with BigMachines. They consistently deliver projects that are very high quality and receive very positive customer feedback. I truly enjoy working with their teams.

What do you dislike?

Nothing

Recommendations to others considering the product

They are an excellent team. You can trust this group of people to establish best practices in your organization.

Pierce Washington review by Project Team Member in Computer Software
Project Team Member in Computer Software
Validated Reviewer
Organic
Reviewed On

Very Good Firm

What do you like best?

The staff was very professional and easy to work with. They clearly understood the project scope from the get-go, and were able to put together a project scope document very quickly that was accurate and included buffer for anything that could pop-up unexpectedly.

What do you dislike?

In the end, they lost the project due to pricing, which they were less flexible on compared to our alternate firm.

Recommendations to others considering the product

They are a great firm, and while we did not go with them int he end, I would definitely bring them in for future project work.

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