What do you like best?
I like Piktochart because it's different, and highly specialized. It's made specifically for creating beautiful infographics, and this company comes to the table with a strong game.
These guys offer and educators and non-profit discount. We are the latter, and we're highly appreciative.
There is a leveling up option to gain more access to template, and it seems like a no brainer to take advantage of that offering.
What do you dislike?
The platform seems a little glitchy. For some reason it's constantly pinging 1password and chrome for password verification. But that doesn't effect the performance of the platform.
There is some watermarked branding on the export/download, but i figured out that you can get around that by exporting .png in separate blocks and then converting to .pdf in preview (mac).
Recommendations to others considering the product
It's very similar to Canva, however the icons are different and new. And it's highly specialized for creating infographics.
It's a very easy setup. However, we are a nonprofit and don't function with a .org site. So there is a cumbersome verification process to get special pricing.
What business problems are you solving with the product? What benefits have you realized?
Piktochart helps us provide clear, and beautiful communication pieces.
It's a constant problem to keep communication clear and relevant. Because at root we're all visual learners, this is a simple way to fulfill that need.