I have been working with your Senior Account Executive Alexander Stone and wanted to reach out to you about his work ethic. In this day and age, far too often I encounter employees whose service levels are just good enough to not get fired and it's frustrating. I've experienced this from professional services to tradesmen, almost as if the economy and unemployment improvements have driven the working class to a lazy non-caring attitude across the board. Then I had the pleasure of working with your team. While everyone I've encountered with Placester has been very helpful and professional, I feel Alexander has by far excelled. I'm very impressed with not only his knowledge but willingness to help get me really get my business in the right direction. I'm a novice with websites, but know enough to ask questions that lead me down the rabbit hole for the perpetual perfect site. Alex has not only entertained my conversations and emails of "what if's," getting me the docs to bring my self education up to speed, but has provided valuable insights to site performance and best practices that I have not been able to bring full-circle until now. I left a web company that I had been working with for more than a year on the "holy-grail" of real estate sites. I had a grand vision day one, but that company, slowly day after day, spending at least 20 hours a week with follow up and quality control issues, lost focus on my own brokerage because of the time demands it was taking to completely scrapping the entire project. I proceeded to analyze all my other options in the market. Countless emails and phone calls later... I narrowed it down to Placester. It took a while until I committed my business to Alex. I asked him a laundry list of questions, sample sites, testing and poking them to try to break them and past concerns that I had from the horror show that upended my business for the past year. Alex was able to work with me on a platform that was just right for my business. Alex got my business a while ago and I still pester him with site growth plans of what I'm thinking of doing and how should I do it the right way. He has always stepped up to the plate, and rather quickly to get me the answers or a point in the right direction I need. That level of service is grossly missed in the business world and is very, very appreciated from this side. I look forward to our continued growth with your business. Thank you for empowering your staff to take such good care of their clients, especially Alex. He's taken quite a load of stress off of me and my business by making this so easy.
All the best.