What do you like best?
Plaid integrates with a banking software to instantly be able to verify the login credentials of a user and achieve bank level validation so they can link their accounts with our service.
What do you dislike?
There are some limitations to the depth of compliance available in Plaid.
Recommendations to others considering the product
If having depth in KYC and AML is important to you, then use Plaid with other systems otherwise its characteristics of being user friendly and easy to deploy make this app one of the better ones I've seen to be able to streamline your process onboarding and validating new applicants or customers.
What business problems are you solving with the product? What benefits have you realized?
I use Plaid to provide compliance regarding bank verification between other software used in our product for authenticating bank accounts and providing KYC / AML checks on investors. The greatest benefit is the simplicity and ease of use that it provides to a relatively low tech userbase and for something that is quite sensitive, it makes our process smooth and painless.