What do you like best?
It actually does what you are promised it will do. This system has saved lots of man-hours by removing unnecessary tasks and improving access to schedules, etc. It has empowered my employees to take responsibility and best of all we've got an amazing communication tool that enables us to collate evidence and electronic signatures too.
What do you dislike?
There really isn't anything that springs to mind. Issues I've raised have been dealt with quickly and I'm told my ideas are in the pipeline.
Recommendations to others considering the product
Go for it, you won't be disappointed. This is an easy to use system that Managers and Employees love, it provides a transparent solution to budgeting, availability, holidays, etc. The communication element is great and the fact you can collect electronic signatures and gather evidence.
What business problems are you solving with the product? What benefits have you realized?
Communication, Budget Control, Transparency of all sites from any location. The ability to communicate and gather signed evidence is excellent and this has saved time, effort and paper.