We have been a solid partner of Plesk for many, many years (almost 15 years). We went through SWsoft, Parallels, Odin and then back to Plesk during all these years. We never had an issue before, until recently.
Plesk, who are now a separate business entity, decided to increase their pricing. Ofcourse we can live with a price increase. It's normal for companies to increase their prices a "bit", but what Plesk decided is an utter disgrace...!
Pricing increased, for us (a loyal partner of Plesk for many years) by 875%... This is absurd and insane.
Before the price increase we would pay about 1000 USD per month.
...after the price increase we now have to pay almost 5000 USD!
No self-respected company would increase their pricing this way. This is the first time, since we went in business, we have experienced something like this (20+ years).
This is how Plesk nowadays treats their loyal customers / partners. This is really not normal. Plesk really does NOT care about their loyal and long-standing partners. Plesk is, simply put, a DISGRACE!
Obviously we cannot enforce our customers to pay 875% increase, because we received this increase from Plesk. Unlike Plesk we actually do value our customers.
So we decided to look for alternatives, something which we needed to do before. As a result we already canceled over 100 Plesk licenses completely. Another 70 will follow before the beginning of next month and after that we will continue to cancel another 150 licenses.
Because of this despicable treatment of Plesk we decided to bid Plesk completely farewell and use alternatives. So hopefully we can get rid of Plesk completely within 4 - 6 months (over 450 Plesk licenses).
So be warned...
Our conclusion; if you are in the hosting business and you value your money and want to be treated seriously and with respect, then avoid Plesk at all costs...! They are just a bunch of scammers nowadays, really!
Sidenote; I have 100% proof of everything and invoices who can confirm this.