What do you like best?
Not much. I have used many POS systems as both a bartender and restaurant manager and PosiTouch is the most customizable...but to a fault. Once you finally get everything entered into the system, the inventory software is very good.
What do you dislike?
It takes ages to set up. The IT support is, at best, decebt when it finally arrives. It is a very hard system to use for newcomers of the way a POS operates. It has so many options for so many things that it's attempt to be universally customizable just recedes into chaos.
Recommendations to others considering the product
Go with Aloha. I've used them all and it's the best.
What business problems are you solving with the product? What benefits have you realized?
A POS (point of sales) system is what almost all restaurants use to send information to all staff members about what is needed and when, as well as keeping an inventory of all goods and services.