POSitouch

(6)
1.9 out of 5 stars

POSitouch is the foodservice industry's most feature rich POS system. It handles all of your POS needs whether they are in Table Service or Quick Service, Country Clubs, Cafeterias, Delivery, Arenas or Stadiums.

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POSitouch Reviews

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Showing 6 POSitouch reviews
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POSitouch review by <span>Ryan C.</span>
Ryan C.
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Too intricate for its own good.

What do you like best?

Not much. I have used many POS systems as both a bartender and restaurant manager and PosiTouch is the most customizable...but to a fault. Once you finally get everything entered into the system, the inventory software is very good.

What do you dislike?

It takes ages to set up. The IT support is, at best, decebt when it finally arrives. It is a very hard system to use for newcomers of the way a POS operates. It has so many options for so many things that it's attempt to be universally customizable just recedes into chaos.

Recommendations to others considering the product

Go with Aloha. I've used them all and it's the best.

What business problems are you solving with the product? What benefits have you realized?

A POS (point of sales) system is what almost all restaurants use to send information to all staff members about what is needed and when, as well as keeping an inventory of all goods and services.

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POSitouch review by <span>Casey C.</span>
Casey C.
Validated Reviewer
Organic
Reviewed On

Simple but limited

What do you like best?

It is simple to use and good for small business. However when you need advanced features and customization it can be lacking and frustrating. Pretty straight forward however.

What do you dislike?

Lack of advanced programming and easy data base management. Also could use better graphics or "sleeker" look.

Recommendations to others considering the product

Simple but maybe too simple. Needs more customization, better screen function and management, also more intuitive features for dining such as specials and better table management. Maybe some of this is offered however support and training were lacking at the time of use.

What business problems are you solving with the product? What benefits have you realized?

Inventory, POS solution, drawer balance and management.

What POS Restaurant solution do you use?

Thanks for letting us know!
POSitouch review by User in Retail
User in Retail
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Verified Current User
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Reviewed On

In the right direction, but not there yet

What do you like best?

I enjoy the easy of creating sub levels for the format that we currently require while in the hospitality service.

What do you dislike?

Systems work ring on an open circuit meaning when one computer, handheld freezes, shuts down, requires reboot, all others are included.

What business problems are you solving with the product? What benefits have you realized?

Easy to training and use for staff.

POSitouch review by User in Hospitality
User in Hospitality
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Reviewed On

Practical, but not.

What do you like best?

Speed and contrasting colors. Also, the reports are detailed and easy to understand.

What do you dislike?

Having to go to the office to change anything. Having to refresh the whole system. Having to do this during meal rush if anything goes wrong.

Recommendations to others considering the product

Consider what you have now versus positouch. If you can, have your rep let you run functions side by side.

What business problems are you solving with the product? What benefits have you realized?

Labor. It can save a ton of labor if used correctly.

POSitouch review by <span>Julie D.</span>
Julie D.
Validated Reviewer
Organic
Reviewed On

Poor poor customer service

What do you like best?

I like best to change my POS and go on square...

What do you dislike?

Customer service = 0 If you need something!

Recommendations to others considering the product

training expensive, customer service miserable

What business problems are you solving with the product? What benefits have you realized?

Not any customer service, but so rude too !!!

POSitouch review by User in Food & Beverages
User in Food & Beverages
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Invitation from G2 Crowd
Reviewed On

Review

What do you like best?

Program was very simple. Bright big font.

What do you dislike?

Very simple. Other programs had easier ways to do things.

What business problems are you solving with the product? What benefits have you realized?

Did not solve any problems. I worked with the program for a short time before it was changed.

Kate avatar
Kate from G2 Crowd

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