Post Planner

2.8
(19)

Social Media Management: Facebook Marketing.

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Showing 19 Post Planner reviews
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Post Planner review by Jerry S.
Jerry S.
Validated Reviewer
Verified Current User
Review Source

"Just use something else"

What do you like best?

The post recycling feature is nice - being able to schedule certain posts to repeat every X days. It doesn't outweigh the negatives, though.

What do you dislike?

Postplanner first increased their prices without notification. I was grandfathered into a Guru package with a certain discount, which still made the platform too expensive for the limited use I had for it. However, their policy for annual subscription is also to renew them without notification up to 90 days before the anniversary. This means that I was charged in May for a plan originally started in August, and since you cannot cancel an annual subscription within the last 91 days (yes, a full 3 months!) without having to pay for the next year, Postplanner is happily keeping my money.

If you're looking for a tool to manage your social media account - look elsewhere.

Recommendations to others considering the product

Steer clear!!! Deceitful business practices, unresponsive support and no care for the customer at all.

What business problems are you solving with the product? What benefits have you realized?

Regardless of the benefits, I wouldn't recommend it to anyone.

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Post Planner review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Just Don't!"

What do you like best?

Good concept

Easy to connect accounts

Easy to cross post

What do you dislike?

An unethical company that takes advantage of knowing your credit card number

Little to no communication or customer service

Lack of quality content

Doesn't really save time.

Recommendations to others considering the product

Buyer beware! Poor communication and service!

What business problems are you solving with the product? What benefits have you realized?

The concept of this service is great. I love the idea of having all kinds of content pulled for the user to distribute to their own pages and accounts. However, I found myself surfing for content waaaayy too long for the price with post-planner. It made no difference for me. The worst part is that they will auto-renew your yearly subscription months before you're due to renew, and then when you cancel, they won't give you a refund and ake you $100. There is no number to call, and it will take multiple messages for them to address your concerns and then refuse a refund. This is horrible business practice by today's standards. If you look at their Facebook page, you can see that you can't review it because there would be plenty of negative reviews.. Google "Post Planner Reviews" and you see others very upset about the same thing. Companies can't stay in business with this type of "fine print" practice. Very unethical!

What Social Media Management solution do you use?

Thanks for letting us know!
Post Planner review by Timm H.
Timm H.
Validated Reviewer
Review Source

"better burn your money … "

What do you like best?

there is not much to like about … there is basically nothing. you pay for making your life complicated. Once you stop using Pot Planner you realize how easy all can be.

What do you dislike?

it is a fraud system. They don't offer a test period, but a 100% satisfaction guarantee. Once you paid they will never give you back the money … plus you lose a lot of time stressing about it.

a 100% not cool company that profits of missunsing peoples trust and scamming them. read other reviews … all the same

Recommendations to others considering the product

don't fall for their scam of 100% satisfaction guarantee … it is a nothing burger. you will never get back your money.

the biggest problem is that they dont offer to test their service … you pay a full year if you like to find out it is rubbish.

What business problems are you solving with the product? What benefits have you realized?

When I finally realized that I pay for nothing I had the benefit of losing my money …

Post Planner review by Michelle C.
Michelle C.
Validated Reviewer
Verified Current User
Review Source

"Not worth it. Buyer Beware."

What do you like best?

There are no pros. The quality of the service is low, my engagement did not go up, I received my first spam complaint in over 5 years of working with social media for business.

What do you dislike?

Product usefulness is low, the cost is high, billing policy is unnecessarily unfair at best and unethical at worst.

Recommendations to others considering the product

Not worth it. Buyer Beware.

What business problems are you solving with the product? What benefits have you realized?

A company worth its salt would not have to employ a policy of charging for their service three months in advance of the renewal date with no email notice and NO possibility of a refund. Oh - but that's in their terms around the 1300 word mark so read carefully and buyer beware! This company is a great example of how unethical companies take advantage of consumers.

I manage several social media accounts and purchased a membership for $60 in Feb 2016 because their advertising promised that I could generate more posts for my clients with increased engagement in a shorter amount of time.

During my first trial, I was not very impressed with the quality of the posts but was not ready to totally give up. Months later I got a chance to go back to it. I really put a lot of time and effort this time into pouring through post, article, and other suggestions to find something of value that wasn't just "fluff." Many of the posts and article suggestions were too generic or not appropriate for use with business social media accounts. I could only use about one of every 15-20 posts I had to look at. When I tried to save custom searches, they ended up mostly producing ZERO suggestions with any stars (more stars indicate higher levels of predicted engagement). I have clients in several different industries, so it is quite odd that nothing popular could be found for any of my custom searches. It was all - "have a great day" puppies, and "you can do it" cats. Anything that wasn't along those lines would not ever have any stars. Now I know there is popular content for the industries I serve since I work in social media every day.

I did end up posting some of these silly "fluff" posts because PostPlanner promises that your engagement will go up. Not only did I get less engagement from their posts, I got my first spam complaint on facebook :(

I decided that I had burned through way too much time with this program and I had a few more months until it expired so I set a reminder to give it one more shot before I canceled.

Lo and behold, in November 2016, I was charged $93.37 by PostPlanner. I was taken by surprise. "This must be a mistake," I thought. I was in no way prepared or willing to pay anything for this silly service let alone almost $100! I do a lot of commerce over the internet and am even a web hosting vendor myself. So I think, "No Problem." I figured I would just tell them I didn't intend to purchase the service renewal and request a refund. SURELY, that would not be a big deal since THERE IS NO MONEY OUT OF THEIR POCKET and since it goes through PayPal, it would literally take seconds to log in to PayPal and click the "Refund" button (as I know from personal experience with my business). But I was denied stating that their plan renews anytime within 90 days before your due date and it is NON-REFUNDABLE once it goes through. After a few emails back and forth (which were obviously boilerplate because I see the same responses on this site), the last correspondence is (and I quote):

"Hi Michelle-

I'm very sorry you are unhappy. Our policies are very clear in our terms.

Regards,

Leeann"

Yes - it IS stated in their policy. This policy is accessible from a link at the bottom of their website and start at about word 1200. Some will argue that it is my fault and I did not read the 73 paragraphs consisting of over 5600 words outlining all of the terms in the middle of my work day when I was trying to increase my productivity. And they would be correct.

But I am also a business owner and a very active online consumer. I believe that we should be able to have just a little tiny bit of trust when we make a purchase. When a company puts some very non-standard early billing terms in their agreement that have no reason or justification and just plain don't make sense, it seems like it is only a sorry tactic to increase their revenue. I have in the past refunded fees charged for something (that did not cost me anything) if there was a misunderstanding. Even if it was clear in my terms. This is so rigid and outside of my business experiences over the last 15 years. Personally, I go above and beyond to make sure my customers understand their billing! If I had to charge three months in advance for something, you better believe I would send an email or something. Just so I wouldn't have to deal with these bad reviews if for nothing else!

This is just bad business and very unethical to me. I have never in my life heard of charging someone so far in advance for a virtual service and then refusing refunds! This is why I am writing this. This is so obviously an attempt to rip people off.

Post Planner review by Shanelle C.
Shanelle C.
Validated Reviewer
Verified Current User
Review Source

"Lifesaver"

What do you like best?

I enjoy the sample status options, prescheduling, and weekly updates about post engagements.

What do you dislike?

A few times I received a message that my status didn't post.

Recommendations to others considering the product

The interface can be confusing at first glance. Take time to look around the system first. Allow yourself a few weeks to get used to using the system. They have helpful hints throughout the system to help you use the tool. Don't be afraid to ask for help if you need it. Customer service does help.

What business problems are you solving with the product? What benefits have you realized?

Postplanner saved me so much time. I am able to have my promotions go out in an organized fashion without me having to sit in front of the computer. I can also find a few conversation starters and quote images from the system and keep recycling those. The benefits have been that the posts are more engaging, professional, and organized.

Post Planner review by Tiffany H.
Tiffany H.
Validated Reviewer
Verified Current User
Review Source

"Awesome Social Media Content Curator and Scheduler"

What do you like best?

I absolutely love Post Planner! I have used quite a few social media schedulers, but this it the only one I have tried that actually helps you to curate content as well.

What do you dislike?

I honestly can't think of anything that I outright dislike about Post Planner, but I do wish that they were integrated with more platforms. Right now, I only use it for Facebook and Twitter, but it would be nice to be able to use it for Google+ and Pinterest as well.

Recommendations to others considering the product

I would definitely recommend giving it a shot. My engagement has improved a TON since I started using it and I am convinced that Post Planner is the reason.

What business problems are you solving with the product? What benefits have you realized?

Before I started using Post Planner, I am sad to admit that I wasn't really consistent with posting on social media. Pat of this was because it is sometimes challenging to find enough time to curate enough content. Post Planner makes this so much easier! They are integrated with Facebook and Twitter, which are two of my top 3 platforms (the other is Pinterest). They make it easy for you to set up how many times you want to post on your various platforms. I have mine set to 4 times per day, which I think is reasonable. It is easy to create content fro scratch, which is what it has in common with other social media schedulers. However, where Post Planner does things a bit better is that they also give you a LOT of content to choose from. The topics you can choose from are: quotes, engaging, interesting, funny, business, marketing, top news, and random. You can also choose to look through status ideas, which are typically simple yet engaging questions you can ask your audience. You can get more specific by searching for Facebook page, keywords, hashtags, or Twitter handles. Another cool feature is that they show you how each piece of curated content typically performs, o you can focus on the ones that are more likely to get good engagement.

Post Planner review by Michael H.
Michael H.
Validated Reviewer
Verified Current User
Review Source

"A Powerful, Unreliable Tool"

What do you like best?

- connection to Facebook insights surfaces post data in your plan

- Flexible ways to use the platform, either via building a post schedule and letting PP automatically fill your slots, or uploading your schedules in bulk with an Excel spreadsheet with linked assets, or just one-off posts

What do you dislike?

- Frequent outages, constant need to refresh share tokens to enable publishing, its "randomizer" is not random at all

Recommendations to others considering the product

PostPlanner is very competitively priced, with discounts for extended use, multiple page and user support, and more. Unfortunately, we experience outages, so you have to stay on top of the publishing yourself - can't set and forget. It's also very Facebook-centric, and would be better if it supported IFTTT-style scripting, translating Twitter and other outlets into cross-platform posts.

Unfortunately, Post Planner does not keep a bucket of your top performing social posts, nor allow you to run comparisons - what is the most frequent high quality status update, or pictures, or videos or links? Don't know. Still have to use Facebook and Twitter directly for those insights. It's a tool, but doesn't allow you to truly administrate social across platforms.

What business problems are you solving with the product? What benefits have you realized?

In the past, to plan an entire day's worth of content marketing across multiple pages on Facebook - nevermind other channels where we have a footprint like Twitter, Pinterest, Tumblr, and Instagram - had a lot of repetition, to build posts by hand, and schedule them one by one on each page, and tracked appropriately. PostPlanner allows us to directly translate our calendar to real-time posts, meaning we free up literally hours per week to truly engage and create content.

Post Planner review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good for some personalization, not so much for other features"

What do you like best?

I like that we can add our on personalized Sharebar at the top of certain link that we post.

What do you dislike?

I don't like how few choices I have in terms of posting to different social media sites. As far as I know, we can only use PostPlanner to post to Facebook and Twitter.

Recommendations to others considering the product

It might not fill all of your social media marketing needs. If you just implement Facebook and Twitter, then it might be a great choice for your business.

What business problems are you solving with the product? What benefits have you realized?

We can promote our business with the Sharebar while sharing curated articles from other websites. So our business is always being promoted which is great for getting more clicks to our website.

Post Planner review by Magnus H.
Magnus H.
Validated Reviewer
Verified Current User
Review Source

"Saves my face and several hours per week."

What do you like best?

It is very versatile and allows me to re-use posts - something I haven't found in any other software I've tried. It has a vast treasure of cool content to use or draw inspiration from.

What do you dislike?

If you are posting over several different networks, it can be difficult to spot when you're about to post to the wrong one... I have learned that the hard way. Bigger icons or just a "You're about to post this..." might be handy. I also REALLY want an iOS app...

Recommendations to others considering the product

If you would like the ability to schedule posts across a multitude of social networks for one or more brands, it's a no-brainer. There's no social listening, though. And no device apps. Don't be put off by the initially quite confusing user interface - there are some concepts that still confuse me, such as the fact that scheduling a post is not the same as planning one or adding it to the planned posts. It's also easy to set up recurring posts to recur a bit too often if you are not careful.

Take some time to get to know the tool and make it work for you.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of what is being posted where, planning ahead, setting up future posts. It also provides basic tracking of posts across networks which is very handy.

Post Planner review by ANDREA LINDAL - S.
ANDREA LINDAL - S.
Validated Reviewer
Review Source

"Buyer Beware - bad business practice"

What do you like best?

nothing - This business takes advantage of knowing someones credit card information.

What do you dislike?

They renew your account with no email notification, refuse to refund your money and have ZERO personal customer support. I paid for one year to try PostPlanner out and decided very quickly I was not going to renew. I was not aware that they would automatically renew my account, charge my credit card, with no notification and then NOT GIVE ME MY MONEY BACK when I told them that I didn't want to renew! It's clear I haven't even used the account for months! Just really BAD BUSINESS that takes advantage of online sales by simply taking your money whether you want the service or not. It's businesses like this that ruin it for legitimate businesses!!

What business problems are you solving with the product? What benefits have you realized?

none!

Post Planner review by David B.
David B.
Validated Reviewer
Verified Current User
Review Source

"Super easy to use, and highly effective"

What do you like best?

Post Planner is the most efficient way I've found so far to find, create, and schedule content to Facebook and Twitter.

What do you dislike?

I can't do as many custom keyword searches as I want for highly specific content, and they've dropped the ability to share via RSS.

Recommendations to others considering the product

This tool doesn't do everything, but what it does, it does really well.

What business problems are you solving with the product? What benefits have you realized?

Post Planner addresses two needs for me. The first is time, and the second is quality viral content, which it helps me find more easily than any other tools I've tried. As a result, my content gets more engagement and my following, especially on Twitter, has grown.

Post Planner review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Maintain post quality and save time"

What do you like best?

Post Planner saves tons of time curating great content, allowing me to maintain quality work in less time.

My favorite part of Post Planner is that I can save my favorite pages to curate content from on a regular basis.

I use Post Planner for 10-20 client pages.

What do you dislike?

Post Planner has been an excellent resource for me and my agency. If there have been any issues the support team is responsive and friendly.

The only suggested change I would love is for the option of a custom Brand Sharebar for each of my clients.

Recommendations to others considering the product

Post Planner is a great resource. If you are at all skeptical, first go for it but feel free to start out at the lower plan to get comfortable. Post Planner support can work with you to upgrade when you're ready.

What business problems are you solving with the product? What benefits have you realized?

Post Planner saves tons of time curating great content, allowing me to maintain quality work in less time.

Post Planner review by User in Religious Institutions
User in Religious Institutions
Validated Reviewer
Review Source

"I'm sorry to say it was poor"

What do you like best?

The service shows a series of feeds of the top posts on twitter and facebook, by retweeting or facebooking these popular posts the popularity on your social media profile increases. Posting second-hand material already proven to be liked means that you get more likes!

What do you dislike?

A real time waster. That's why I'm posting this, because I don't want others to make the mistake I did.

Post Planner advertises that using their service to on social media saves you time. In my experience it does not.

One part of the service is to select people/organisations and the postplanner is supposed to bring up all the content from that person/organisatoin. This function did not work. I took this up with customer service, who told me that that feature was broken right now. It was still broken 6 months later.

All the content they suggest is not relevant to my industry.

The story gets worse, because the product auto-renewed with no warning, so the next year I was charged around $60 for a product that despite my best efforts took too long to use. I complained about this, but since it was after the 30-day limit I was not allowed money back. Even worse it took me three emails before they would cancel my subscription and even now they will not remove my details from their data base - which I would like them to do. This I believe is against the data protection act.

Recommendations to others considering the product

I think that they should give a more accurate description of the product and those whom it is relevant to.

What business problems are you solving with the product? What benefits have you realized?

Scheduling social media

Post Planner review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Been using Post Planner on and off since its conception "

What do you like best?

I was one of the first people to have ever tested the beta version for Post planner, I was working with their sister company. And I love it, I think it is an extremely cool tool, especially love the status generating features, its quite fun and innovative in my opinion.

What do you dislike?

The content isn't as good as I'd like it to be

Recommendations to others considering the product

I love this tool and think the people behind it (Josh, SAM etc) are brilliant

What business problems are you solving with the product? What benefits have you realized?

Now I am only using it for personal branding but before i used it for all of my social media clients. I think it makes scheduling quicker and on days when you dont have the time the content and status feature is very helpful

Post Planner review by Administrator in Media Production
Administrator in Media Production
Validated Reviewer
Review Source

"Great low-cost Social Media Planner"

What do you like best?

The price is right. $36 for a year subscription, and you can schedule and plan posts (though Facebook is getting better at this too). You can also search categories to see what's trending, and easily share to your page.

What do you dislike?

It does not sort posts into multiple categories like a couple of the other Social Media planners out there. Also, reach may be limited compared to plugging into Facebook

What business problems are you solving with the product? What benefits have you realized?

I can set my posts up ahead of time and find posts that have already proven to get engagement. This saves me time and gains interactions on my posts.

Post Planner review by Hafiz Akbar L.
Hafiz Akbar L.
Validated Reviewer
Review Source

"Easy way to publish great contents on Facebook and Twitter"

What do you like best?

content curation engine, the support system (tips and trick, reminder messages)

What do you dislike?

it only supports Facebook and Twitter. need more social media platform to be supported.

Recommendations to others considering the product

When you're looking for software that will help you on finding great contents, you should consider Post Planner.

What business problems are you solving with the product? What benefits have you realized?

Time consuming when searching great contents tha engage the followers.

Post Planner review by User in Cosmetics
User in Cosmetics
Validated Reviewer
Review Source

"Post planner"

What do you like best?

I can get on a roll with the and post a few weeks of post in a half hour

What do you dislike?

I can't always find post that relate to my business

Recommendations to others considering the product

Make sure you set up your post and try to do a few weeks of work ahead of time

What business problems are you solving with the product? What benefits have you realized?

Trying to be more present on my Facebook page and have conversations and likes

Post Planner review by Industry Analyst / Tech Writer in Automotive
Industry Analyst / Tech Writer in Automotive
Validated Reviewer
Review Source

"Outside Looking In - A Review of Post Planner"

What do you like best?

Post Planner works to increase daily user engagement through scheduled social media posts. Post Planner emphasizes consistency and saves users thousands of dollars of Facebook advertisements by achieving similar results.

What do you dislike?

There is nothing I dislike about Post Planner. It is simple, efficient and produces results.

What business problems are you solving with the product? What benefits have you realized?

Most marketing departments understand the need to post to social media, but lack the time. Post Panner automates the process.

Post Planner review by User in Media Production
User in Media Production
Validated Reviewer
Review Source

"Post Planner a Cheaper Social Media App Meant for Engagement "

What do you like best?

Post Planner is a cheap ($7 per month) app with a high satisfaction rate.

What do you dislike?

Right now, there's nothing I dislike about the product.

What business problems are you solving with the product? What benefits have you realized?

Post Planner knows it's not the number of posts, but who engages with these posts.

Kate from G2 Crowd

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