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PowerObjects review by Marie T.
Marie T.
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"PowerSurvey Plus + Microsoft Dynamics CRM - Responsive support team & overall good product"

What do you like best?

I love how easy it is to send a survey based on a CRM Dynamics workflow condition. I also love their customer support. They've been very helpful and responsive whenever we've had any issues.

What do you dislike?

The reporting is pretty horrible. For whatever reason, the report does not generate survey questions in the same order as your survey, so if you have an IF THEN conditional question, you'd have to go back into the survey preview to make sense of the questions in the right order. Also - reporting on Matrix questions is absolutely useless data. You have to manually count the responses in Excel to get an accurate count. They could also do a better job to notify clients IN the CRM portal if their PowerSurvey Plus plugin has a new update (we hardly ever go to their website UNLESS there's an issue & most of the time it's fixed after updating the plugin).

Recommendations to others considering the product

PowerSurvey Plus charges by the number of active users in your Dynamics CRM. If you have former employees in your database, make sure to clean them up before installing, as you'll be charged.

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PowerObjects review by Analyst/Journalist in Utilities
Analyst/Journalist in Utilities
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"An out dated system that needs to be improved"

What do you like best?

Power object is reasonably straight forward system once you get the hang of it.

What do you dislike?

It does not allow for customising of reports and the user interface is difficult to work through. The system is rather slow and the report formats are not user friendly.

Recommendations to others considering the product


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