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Pramata

5.0
(6)

Pramata allows businesses to transform customer contract data into fuel for growth.

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Showing 6 Pramata reviews
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Pramata review by Kandice C.
Kandice C.
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Verified Current User
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"Customized to perfection."

What do you like best?

Pramata is an intuitive application we can use across multiple functional areas at Comcast Business. Pramata customized the solution to meet our specific needs, so it’s incredibly efficient at helping to drive our business. Plus, the implementation was on time and on budget.

What do you dislike?

There’s not a lot to dislike! They solve my business challenges and help us deliver our services more smoothly.

Recommendations to others considering the product

Don’t be intimidated by the functionality possibilities or the cost. It may initially seem expensive, but pays for itself in the value it brings. Pramata has a great team who listen to customer needs, care about doing a great job, and design solutions that meet those needs. They help you prepare the business case necessary for implementation.

What business problems are you solving with the product? What benefits have you realized?

Right of Entry or ROE terms are critical for our service teams to know in advance of any on-site work for a customer. Terms and conditions of an ROE agreement can vary widely depending on the customer. Having this information at our fingertips enables greater efficiencies in our sales and order entry work streams. Before Pramata, it could take days searching for the appropriate information. Now it takes seconds.

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Pramata review by Maggie W.
Maggie W.
Validated Reviewer
Verified Current User
Review Source

"Pramata has changed our business for the better!"

What do you like best?

I love that fact that Pramata is completely integrated with Salesforce and Docusign. The automation saves us hours, keeps our relationship data up-to-date automatically, and removes the chance for human error. Pramata has given us a view of our commercial relationships we didn’t have before.

What do you dislike?

There are really only two minor issues. The first gen customer portal called ‘Navigator’ can be a little slow. We are expecting the soon-to-be-live next gen portal ‘Voyager’ to be higher performing, as it’s been re-architected based on cloud computing principles of multi-tenancy and elasticity. Also, because some of our document titles are the same, it’s sometimes difficult to identify different types of documents. The new full-text search feature of Voyager has been designed to make it easy to find documents without having to open one at a time.

What business problems are you solving with the product? What benefits have you realized?

We started off looking at Pramata as a contracts repository and it definitely solved that problem, but we quickly realized we could use the platform much more widely. We now use Pramata for management reporting (we didn’t even realize we could use it for that!), revenue recognition, incentivizing our sales teams, etc. And, we aren’t even using it to its full potential yet.

What Contract Management solution do you use?

Thanks for letting us know!
Pramata review by Lalit S.
Lalit S.
Validated Reviewer
Review Source

"Pramata is a key part of the HPE Software (now part of Micro Focus) Digital IT Transformation"

What do you like best?

Pramata is a solution unlike any other we’ve deployed. It’s part of the 20 new SaaS solutions that make up the Digital IT Transformation (FAST) initiative. It makes accurate critical relationship information readily available to our team to improve renewals and renegotiation, as well as improving billing accuracy. Being able to make sense of data from multiple sources allows us to identify revenue leakage opportunities and drive incremental revenue. Pramata also delivered on its promise to go live along with larger program go-live dates.

What do you dislike?

Minimizing the time for the first time set up and configuration i.e. The platform and managed service works completely as advertising. It was a little tough to find all of the contracts and data we needed to get started, but once we overcame that hurdle we were on off and running.

Recommendations to others considering the product

Make sure you can access all necessary documents and systems before you get started. An organized approach internally makes the process flow smoothly.

What business problems are you solving with the product? What benefits have you realized?

HPE Software business merged with Micro Focus, making it hard for overlapping sales groups to get the information they needed to negotiate cross-sell/up-sell deals and renewals without stepping on each other’s (or customers’) toes. Our sales ops team had no meaningful visibility into our existing customer agreements. It was a huge effort to dig through all the contracts, amendments, etc., and piece the most current information together to know where to sell more or make the most of renewals. The added problem was that customers were telling us we were hard to do business with.

With Pramata, we were able to clearly identify what our customers own, and understand the SLAs and commitments we’ve made. Our sales and finance teams can now quickly have informed discussions with customers for up-sell, cross-sell and whitespace opportunities.

Pramata review by Margaret (Maria) C.
Margaret (Maria) C.
Validated Reviewer
Review Source

"Pramata is the Single Version of Truth for McKesson Pharma"

What do you like best?

Pramata has a vast understanding of McKesson’s business and our contractual agreements. Commercial contracts drive our business, and by managing them with Pramata, we can make them actionable, not just stand-alone documents. The Pramata platform is impressive because critical information about our relationships is readily available and accurate, it’s used across McKesson by the compliance, sales, finance and accounting teams.

What do you dislike?

I don’t dislike anything but some of the reporting output capability, but I’m looking forward to enhancements to reporting tools that are coming soon.

Recommendations to others considering the product

First and foremost, understand the problem you are trying to solve. And make sure the business cases are understood internally. Pramata can help you clean the data, but you need the proper people involved for adoption, which is crucial.

What business problems are you solving with the product? What benefits have you realized?

Maintaining high-quality interactions with providers and manufacturers is a top priority for us. That includes monitoring our business commitments to customers, mitigating any risk and tracking revenue performance against what customers have agreed. With Pramata, our legal, finance, and sales ops teams can get the most current commercial relationship terms from one single source of truth whenever they need them. For instance, we can quickly check if a customer’s annual purchase commitment will be met by the end of the year, and then take appropriate steps as needed.

Pramata review by Chris  C.
Chris C.
Validated Reviewer
Review Source

"Pramata is the Cornerstone of Our Contracts Program"

What do you like best?

Ongoing innovation, speed, and customer support to provide a contract lifecycle management solution. The human element makes this solution practical and accurate.

What do you dislike?

Nothing, Pramata is always innovating and will soon integrate analytics to its dashboard.

What business problems are you solving with the product? What benefits have you realized?

Pramata provides the governance and legal architecture to ensure that all Novelis contracts are carefully drafted, properly authorized, executed, summarized and converted into normalized contract data.

Pramata review by Leigh B.
Leigh B.
Validated Reviewer
Review Source

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What business problems are you solving with the product? What benefits have you realized?

Using Pramata benefits us across our Spine division. It can help ensure accuracy of royalty payments. We can maintain our relationships with the surgeon partners based upon having a data system that helps ensure compliance with our obligations.

Kate from G2 Crowd

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