PrestaShop

(30)
4.2 out of 5 stars

PrestaShop is a FREE and Open-source e-commerce solution powering more than 150,000 online stores worldwide.

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PrestaShop review by <span>James H.</span>
James H.
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An Honest Review After 3 Yrs+ Hands On

What do you like best?

Great looking themes, very customisable, no transaction fees, cheaper development than Magento.

What do you dislike?

There are many bugs in the software and often you need to hire an expensive developer to solve the problem. The modules that you buy to do different things (eg: currency conversion, mailchimp sync, payment etc..) often conflict with each other, which causes bugs. When you try to solve a problem between modules, each developer blames the other party, leaving you in the middle without a solution. Unless you are a developer, you will need to hire one to do the most basic things. If you hire one from India, the hourly rate is not high, but be prepared that it will take many hours of development and related bug fixes to get what you want. Most addon modules will not work well "out of the box" and will require some hours of installation, and bug fixing to make them work. Sometimes they just won't work to your satisfaction at all, but you usually cannot get a refund - at best, you will get a "voucher" to use on other modules.

Recommendations to others considering the product

If you are a medium to large business with some resources (ie: a dedicated IT person with experience of Prestashop and/or relevant programing languages), then Prestashop has some advantages. Mainly that it is very customisable. It also has many great looking theme templates to choose from. As a self-hosted solution, it also has some advantages for SEO over hosted solutions like Shopify and Bigcommerce.

However, if you are a small to medium business that wants the flexibility to quickly, easily and cheaply administer a website yourself or with a non-technical in-house team, Prestashop is definitely not for you. It will take you many hours, and considerable $, to get a solution that you are never quite happy with. The countless hours of bug fixes is time you could better spend on driving traffic and sales on your site.

Even if you are a larger business with IT resources, I would not recommend Prestashop. Instead you should choose Magento which has all the benefits of Prestashop (SEO, customisability etc..), but with on a more stable platform.

If you are a small to medium business, you should choose Shopify, which is extremely easy to use, stable, and just works. And trust me, using Shopify is a delight after years if problems and "bandaid" solutions with Prestashop.

What business problems are you solving with the product? What benefits have you realized?

eCommerce platform that can be customised to your need (after considerable development work).

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PrestaShop review by <span>Monica R.</span>
Monica R.
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Bueno para pequeños ecommerce

What do you like best?

Prestashop tiene la ventaja de que es fácil de instalar, económico y muy sencillo de usar. Se puede descargar gratuito, se instala en un servidor, y en minutos ya se puede estar subiendo los productos a tu ecommerce. Tiene módulos para casi todo, algunos son pagos, pero no son tan caros. No hace falta saber mucho de programación para configurar una tienda en Prestashop. Ademas, tiene una gran comunidad activa donde se puede conseguir ayuda de casi todo.

What do you dislike?

Es muy limitado en lo que se puede hacer sin tocar el código. Para modificar la estructura de la pagina hay que saber de lenguajes de programación HTML, CSS. Para tener opciones mas amplias, hay que pagar módulos o programarlos uno mismo.

El soporte propio de Prestashop nunca me ha funcionado, y siempre he tenido que recurrir a la comunidad de usuarios, en los foros de Prestashop, para obtener ayuda.

Recommendations to others considering the product

Si tienes un pequeño e-commerce, vale la pena instalar Prestashop. Pero si recomendaría que contratara un programador web junior, o si sabes un poco de HTML puede ser usted mismo, y edite la plantilla para que no se vea tan genérica la pagina.

What business problems are you solving with the product? What benefits have you realized?

Con Prestashop pude comenzar a vender en menos de una semana. Me tomó tiempo fué en editar la plantilla que viene por defecto, pero una pagina, que tomaría por lo menos un mes en programar, tomó solo unos días. Ademas, lo hice pagando casi nada.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
PrestaShop review by <span>Warren M.</span>
Warren M.
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Straightforward setup, flexible and extendable but slow and difficult to support.

What do you like best?

Multi-lingual, multi-currency capabilities and relatively simple setup and management. You don't need extensive technical knowledge to get this working. There is a very large selection of 3rd party modules available but at very different price levels (be prepared to get what you pay for!)

What do you dislike?

Version 1.6 was slow and not stable enough. Too many occasions where the database was corrupted, a module was installed which brought the site down or other issues that were very hard to track down. Also, the pool of Prestashop experts isn't huge. Although Prestashop is open source and free, be prepared to invest in quite a few modules to extend functionality and make life simpler. Payment processing, shipping, checkout, sliders and others.

Recommendations to others considering the product

We have been working with V1.6 for a few years and it did its job but not without some grief. Issues with site speed, support and stability. It looks like some of these issues have been resolved in V1.7 which looks good but not sure we'll be sticking with them to find out! You are going to need to purchase a number of 3rd party modules but be sure to shop around and don't go for the free or cheap ones (you get what you pay for). You will also be wise to have some technical support on hand and make sure to get a 3rd party backup module so that you can always roll back to previous versions if you run into problems.

In addition, make sure you have a good server, a cache implemented and a Content Data Network.. you'll need all this to get response times down.

What business problems are you solving with the product? What benefits have you realized?

We wanted to setup a store quickly and easily on our own virtual server and have been running it for nearly 2 years. Overall a great ROI.

PrestaShop review by <span>Maurizio A.</span>
Maurizio A.
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Reviewed On

Prestashop: A fully featured E-Commerce solution and it's FREE!

What do you like best?

From a final user point of view I think that the most attractive thing about Prestashop is that it can be deployed quickly and you can start customizing and uploading products, you can really wake up not having a store and go to bed with a couple of sells made.

Prestashop offers a fully featured product for entrepreneurs or stablished brick-and-mortar businesses alike, someone whos starts to use Prestashop will not realize all the features it offers because they are many and you don't really pay attention to statistics or cross sells when you start but they are available when you want to use them and you don't have to pay an upgrade for that, unlike other ecommerce solutions.

From a developer point of view, Prestashop offers a quick solution for customers who want a scalable complete solution and they don't want to wait for it, so you can deploy and then develop on it while products are uploaded and people are trained.

Even when every successful online store comes to a moment of its life when it needs a bigger hosting (VPS, dedicated, Cloud instance), Prestashop runs on less resources than woocommerce and has a nice cache module, so the transition can wait until you get ROI enough to move on, if that is still not enough for the large number of users, you can always depend on cloudflare to stay productive.

What do you dislike?

The learning curve for producing your own themes and modules might be an issue when you start working with it, but it pays off.

The addons marketplace is really expensive and conditions are unattractive to developers and clients alike, so as a developer, you might want to find an alternative for selling your modules and themes.

Prestashop recently made a long expected move and jumped to v1.7, these changes made some previous versions' modules ans themes useless, so if you're thinking about using it or developing for it, you should take versions and compatibility into account.

Recommendations to others considering the product

Think about the Prestashop version you want to take on, as a developer you may have a blue ocean in front of you, as an user maybe not so much.

Other than that, if your concerns are just going online, Prestashop is the right solution to do it, quick and easy to set up, complete online merchant features, most payment gateways have one-click-to-install modules so you can easily get paid by Paypal, Skrill or any other payment company you like and there are thousands of tutorials online where you can find how to do what you want to do.

What business problems are you solving with the product? What benefits have you realized?

As a final user, Prestashop handles orders, customer registration, mail alerts, payments, product catalogue, stock (including advanced stock management), shipping, discounts, languages, currencies, social media plugins and you can easily add chat and other free modules, so it takes care of everything and lets you know when you are needed.

As a developer / agency, we have found a quick way of deploying default versions of Prestashop stores with adaptations to each country by the use of scripts, so our clients can be online in one day and start working on their shops while we develop / install themes and modules.

PrestaShop review by <span>Gediminas B.</span>
Gediminas B.
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A flexible and reliable platform to introduce your shop to the world

What do you like best?

My most favorite thing is that PrestaShop is exclusively designed for e-shop creation, thus the platform has all the features that one could wish for. It's also quite easy to get around and use the software regardless if you are a beginner or advanced developer. It also has pretty great and in-depth documentation, allowing you to quickly learn the platform and make the most of it. The community of PrestaShop is also very large, therefore you may look for a lot of solutions and other information online.

What do you dislike?

Depending on the size of your website, PrestaShop can sometimes run quite slow. Also, most plug-ins and extensions are paid, meaning that you might need to invest some money if you have no idea how to develop a certain feature for your website.

Recommendations to others considering the product

The software itself is free, so make sure to give it a try!

What business problems are you solving with the product? What benefits have you realized?

It allows me to create a shop-type website very easily. One other thing is that it allows you to spend more time on the actual content, as there are not much coding that you will need to do to create a basic store.

PrestaShop review by User in Graphic Design
User in Graphic Design
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Verified Current User
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Useful for online business

What do you like best?

My ecommerce shop is run entirely using PrestaShop. What I like best about it would probably be the fact that it's free, but not necessarily limited. It has tons of features to make your shop run smoothly. You can customize everything according to the country you're in and sell to. Once you get the hang of it, it's quite easy to use.

What do you dislike?

While PrestaShop is huge, it is not as huge/famous as Wordpress or Shopify. Therefore it has limited plugins or modules as well. The better modules are for up for sale and they can get really expensive. Also, if you like to customize, you have to be quite knowledgeable with coding as it can get technical.

Recommendations to others considering the product

Don't hesitate! If you're looking to build an ecommerce shop with the complete package, without spending too much, it's PrestaShop all the way.

What business problems are you solving with the product? What benefits have you realized?

PrestaShop offers multi-stores and I found that helpful especially when you have different settings for different countries you sell to.

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Kate from G2 Crowd

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