G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.
PrimeRx

PrimeRx

4.7
(15)

PrimeRx has combined a friendly user interface with a powerful Windows backbone to create an application that contains all the tools a pharmacy requires to manage many aspects of the pharmacy business.

Work for PrimeRx?

Learning about PrimeRx?

We can help you find the solution that fits you best.

PrimeRx Reviews

Ask PrimeRx a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 15 PrimeRx reviews
LinkedIn Connections
PrimeRx review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Always helpful and patient "

What do you like best?

We love how they are quick to answer and meet our needs.I love how they always find new ways of improving their system to make is easy for us to get the best service we need. They also have SMS reminder for patient to do refills or if we can do automatic refills. They just so many features to utilize for our business.

What do you dislike?

MMS always came through for us , I have no complaints! They have very helpful tools online and even on the program. So with any issues I have, I always turn to the manual. They also provide us ways of keeping our records very organized. We can also keep track of our inventory, which gives us the correct NDCs. They are amazing! Although, at times the billing becomes a little difficult but as soon as we call MMS or the insurance company we're able to figure it out together.

What business problems are you solving with the product? What benefits have you realized?

They were very helpful customizing the system for us. They make it very easy for us to organize our records of patients and keep track of how often the refills are being done.We always get a ticket number for our calls, so just in case we have to call back, whomever is helping knows what we're talking about. Helps us as a pharmacist be quick and sufficient! One thing I would recommend is to have a online chat just in case of emergencies because sometimes patients get impatient and do not want to wait when it comes to billing.

Sign in to G2 Crowd to see what your connections have to say about PrimeRx
PrimeRx review by Rajdeep P.
Rajdeep P.
Validated Reviewer
Review Source

"Best ever software I have used in my pharmacy"

What do you like best?

1. Report system where you can view and print all the diff kinds of the report like patient profitability, business, pharmacist verification etc.

2. Track the data about how your pharmacy is performing.

3. Track insurance payments

4. price check is handy

5. Delivery slips are the add on,which helps you to keep the track of the Rx being delivered.

6.Inventory update feature which shows the exact amount of the drugs in hand

7.Claim processing to report the data to the PMP .

and many many more things

What do you dislike?

Just one feature. System sometime does not find the doctors through the MMS search, in that case we have to add them manually.

What business problems are you solving with the product? What benefits have you realized?

Using these system everyday from last 5 yrs to enter ,fill and dispense prescription drugs.

its is so much beneficial as it is time saving, efficient and inexpensive system to use with.

The technical support is amazing, less than 2 min wait time.

Also i can keep track on the patients refills

Also able to store all the patients documents at one place, which is very useful, in order to avoid to bother the customer every time they visit, which ultimate saves time to run a prescription.

What Pharmacy solution do you use?

Thanks for letting us know!
PrimeRx review by User
User
Validated Reviewer
Verified Current User
Review Source

"Very highly recommended. Makes your pharmacy workflow error free"

What do you like best?

1. Transfer in and out feature is great where you just don’t have to go through the fax or telephone.

2. Helps to merge the family house charges account so you have to keep track on the single account per family.

3. Prescriptions deleted by mistake can be recovered easy.

4. Controls resubmition is the blessing.

5.Easy to add any new prescriber by using their MMS search.

6. Drug pick verification feature helps to nullify the error of dispensing wrong drug.

7. You can view business reports with lots of options.

8. X10 file for the inventory update helps to keep track of the qty in hand.

9. Ease to submit data to PMP

What do you dislike?

1.Sometimes the drug NDC is not found on the file.... and we have to add that drug manually.

2. While inventory update....products without the NDC number have to add in manually.

Recommendations to others considering the product

Highly

What business problems are you solving with the product? What benefits have you realized?

Prime rx is the boon to pharmacy system.

I have been using it daily to fill and dispense prescriptions.

-One the biggest benefit is the synchronized prime rx and prime Pos system..,as we don’t have to search for the customer in the pos, which can be easily imported from the Primerx .

-Also we can keep track of the insurance payments, patients profile and drug drug interactions.

-it’s also makes the workflow faster as it eliminates lot of manual data entry,

- We can directly process Erx which eliminates lot of data entry manually and decrease the wait time.

- quick refill feature is also very beneficial as it takes 1 mins to get ready any prescription .

PrimeRx review by abbas a.
abbas a.
Validated Reviewer
Verified Current User
Review Source

"User friendly system"

What do you like best?

Easy format. Best service. You could call during your business hours and someone always picks up to resolve your problem whatsoever

What do you dislike?

there is really nothing to dislike, System wor\ks and if anything, LIVE service is avaialable within no time

Recommendations to others considering the product

User friendly and customer support a phone call away.

What business problems are you solving with the product? What benefits have you realized?

Prescription adjudication, yearly sales analysis, performance according to prescribers, patients drugs etc very helpful analysis to gauje the business, manage inventory by knowing movement of products.

PrimeRx review by Nilesh V.
Nilesh V.
Validated Reviewer
Verified Current User
Review Source

"excellent"

What do you like best?

rx typing, med list, refill, edit, sig file etc

What do you dislike?

can't split the prescription with 2 ndc with same drug strength and name

Recommendations to others considering the product

very good product. better than pioneer rx

What business problems are you solving with the product? What benefits have you realized?

great benefits for pharmacy using prime rx. easy to operate and navigate.

PrimeRx review by Usman N.
Usman N.
Validated Reviewer
Verified Current User
Review Source

"easy to use"

What do you like best?

ease of using micro merchant, it offers delivery system for drivers which is really neat

What do you dislike?

sometimes the updates take a little long

What business problems are you solving with the product? What benefits have you realized?

automatic refills are helping my business

PrimeRx review by Ali Y.
Ali Y.
Validated Reviewer
Review Source

"very good"

What do you like best?

service,prompt responce,technical support and all the features and changing accordingly

What do you dislike?

prices on network billing duplicate E Rx billings and no visit of on site reprentative any time or no call from no body from the office to hear the grievences from the customer

What business problems are you solving with the product? What benefits have you realized?

Mostly on and off technical support or billing issues

PrimeRx review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"PRIME RX REVIEW"

What do you like best?

MOST FEATURES ARE USER FRIENDLY AND THE DAILY LOG REPORTS ARE VERY DETAILED AND PRECISE

What do you dislike?

COST OF SERVICE AND BETTER PAYMENT TERMS

What business problems are you solving with the product? What benefits have you realized?

FASTER,EASIER AND CONVINIENT TO TRACK AND TRANSMIT ANY CLAIMS AND KEEP TRACK OF ALL THE REPORTS WHAT WE TRANSMIT.

PrimeRx review by Liem D.
Liem D.
Validated Reviewer
Review Source

"It works."

What do you like best?

It is popular. When you need a temporary replacement of pharmacist, easy to find one who is familiar with it.

What do you dislike?

They take too much control of our computer.

What business problems are you solving with the product? What benefits have you realized?

Everyday works. They know very well their system, rarely they couldn't find a solution.

PrimeRx review by Mark D.
Mark D.
Validated Reviewer
Review Source

"Great experience "

What do you like best?

Customer service is great, very knowledgeable

What do you dislike?

I don’t like that the software doesn’t select the correct ndc at the time of running a claim

What business problems are you solving with the product? What benefits have you realized?

All pharmacy related business is

PrimeRx review by ARCHANA Z.
ARCHANA Z.
Validated Reviewer
Review Source

"Prime rx survey"

What do you like best?

Software is very easy to use. customer service is excellent.

What do you dislike?

It will wonderful if prime rx would submit control report to the state by itself.

What business problems are you solving with the product? What benefits have you realized?

Software is convenient to use.

PrimeRx review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Prime Rx "

What do you like best?

Simple easy to be trained on, it has the advantage of all retail pharmacy systems and options that assist in making the customer service more convenience

What do you dislike?

Slow sometime , it requires updates always and some glitch happened, sometimes it needs sort of maintenance

What business problems are you solving with the product? What benefits have you realized?

Billing and keep pt information on hand all the time including electronic prescription and other TAR doors submitted

PrimeRx review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Pharmacist in charge"

What do you like best?

Fast, efficient, great features, productive help

What do you dislike?

I don't recall anything in particular to be able to share right away. The system is well designed

What business problems are you solving with the product? What benefits have you realized?

The entire pharmacy business is based on the efficient system that sends the claims to third parties and gets the response

PrimeRx review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Positive but needs issues to be fixed"

What do you like best?

all information in a single window, claim reimbursement red and green makes it easy

What do you dislike?

double billing issues, billing for compounds is nightmare and Prime POS keeps failing

What business problems are you solving with the product? What benefits have you realized?

Not expensive

PrimeRx review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Good tool for filing prescriptions online"

What do you like best?

easy to use, great support on the product, certified through Surescripts

What do you dislike?

expensive, a little slow in using and uploading sometimes

What business problems are you solving with the product? What benefits have you realized?

filing prescriptions online

Learn more about PrimeRx

PrimeRx Videos

Kate from G2 Crowd

Learning about PrimeRx?

I can help.
* We monitor all PrimeRx reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.