ProcessMaker

ProcessMaker

(47)
4.5 out of 5 stars

ProcessMaker is a simple bpm and workflow software that automates your company's processes and makes them smarter

Work for ProcessMaker?

Learning about ProcessMaker?

We can help you find the solution that fits you best.

ProcessMaker Reviews

Ask ProcessMaker a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
  • For Category
Ratings
Company Size
User Role
User Industry
For Category
Showing 49 ProcessMaker reviews
LinkedIn Connections
ProcessMaker review by <span>Peter W.</span>
Peter W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

This is the best software to digitalize your work process

What do you like best?

I have to say "This is the best software to digitalize your work process". I am using it to help us control our work process and help our client to place/track order more convenient. We are in a traditional industry. We are using process maker to digitalize our working process. We are now using it to generate an online placing order system. Because all our products are customized, we really need a flexible system that we can build a process to help our clients to specify all details before placing order. Process maker is the perfect option!

What do you dislike?

It is hard to say. It works perfectly for me and my clients. If I have to propose a suggestion, maybe it can improve on multi-language user interface?

Recommendations to others considering the product

Processmaker is definitely the best solution for business that needs flexibility and customizes process control.

What business problems are you solving with the product? What benefits have you realized?

We are using it for our clients to place the order online. We are traditional industry and provide non-standard products. we really need our client to specify all their requirements before placing order. Process maker is the perfect solution for this problem!

Sign in to G2 Crowd to see what your connections have to say about ProcessMaker
Headshots
ProcessMaker review by <span>Van B.</span>
Van B.
Validated Reviewer
Verified Current User
Organic
Reviewed On

A quality management tool to implement BPM Solution

What do you like best?

1. The user interactive Interface is very easy to use. This makes the whole BPM and workflow design process so much easier, every one can design a business process themself. It is easy to go functionality, anything you want is one click away.

2. The preview function makes it easy to view the form as one designed it. This makes you have a overal preview before completing the process.

What do you dislike?

Document: I can't choose many items in the same time to download them. One more thing, The features on free version are limited, maybe should have more show users can asscess the product exacty before deciding buy the enterprise version.

What business problems are you solving with the product? What benefits have you realized?

We were automating the personal loan origination process. We have had tremendous benefits. The process was largely manual where the originator had to take manual forms to an operator who was far over 100km away. Besides, we can show the performance of all employee any time we need, we can change criterias flexibly so that the report can be displyed graphically.

What Business Process Management solution do you use?

Thanks for letting us know!
ProcessMaker review by <span>Ira M.</span>
Ira M.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Good product, Excellent training and support!

What do you like best?

The user interface is very clean and easy to use. The application features a drag and drop form builder that makes creating complex forms very easy to do. We opted for the in-person training which helped us immensely. There is a large amount of sample code in their wiki to help get started. Their support staff is probably one of the best I've ever had to work with.

What do you dislike?

There will be a large learning curve to get started using some of the advanced features. In order to do some complex processes it requires a knowledge of coding (PHP, Javascript), some training and exploration. I've spent a number of days perusing their wiki and forum to get some additional guidance on certain topics.

Recommendations to others considering the product

I would recommend trying the evaluation version and having a few processes in mind to get started. I would also recommend the in-person training they offer as well.

What business problems are you solving with the product? What benefits have you realized?

We are converting a number of manual processes from paper to electronic forms. We have seen a reduction in errors, forms submitted with missing information and overall speed of delivery.

ProcessMaker review by <span>Gary B.</span>
Gary B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

ProcessMaker is a great BPM system.

What do you like best?

ProcessMaker is easy to customize and tweak to your needs. Support is very responsive. Really nice product to use, our users have no trouble using it on a daily basis.

What do you dislike?

Since it is so customizable upgrading to the latest release can be challenging - sometimes the next point release requires a different version of PHP or Apache and that can cause some issues. Also since each release has a lot of tweaks and updates you have to really test everything on a test server first.

Recommendations to others considering the product

Give it a try! The community edition is FREE!

What business problems are you solving with the product? What benefits have you realized?

Just making internal business processes more efficient. Instead of emailing spreadsheets or pdf's around we now use ProcessMaker for several different processes, which also gives us an audit trail and visibility into the track of a workflow.

ProcessMaker review by <span>Anaïs L.</span>
Anaïs L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Study Process Maker to create workflow

What do you like best?

- Easy to use and create fast workflow with communication between our existant apps

- Largest possibility to create : you think to something it's possible to do it !

- Easy to get data with mysql

- Access to many developper with PHP, javascript and MySQL

- The contact with the team of ProcessMaker who are helpfull

What do you dislike?

The user interface not userfriendly to my mind but it's possible to pass with our own interface

Recommendations to others considering the product

I recommend ProcessMaker for easy to use, accessibility languages (PHP, MySQL, javascript), the fixing and helpfull team.

What business problems are you solving with the product? What benefits have you realized?

With ProcessMaker we will get fastest to data processing, a better user experience thanks to smart forms communicate with our data, get statitics and know for each process the steps passed.

ProcessMaker review by <span>Wilhelm S.</span>
Wilhelm S.
Validated Reviewer
Verified Current User
Organic
Reviewed On

The right product to the right time

What do you like best?

As a Transformation Methodology Director every division of our business has its own special requirements and historical structures. The guys on the ground do not need a tool what fixes their process issues, they need a platform to first visualize the practice, think about and try different criteria of next workflow steps and play themselves through the process with the knowledge, that they have to run the very same workflow through over and over again. ProcessMaker was the best piece of software I used so far to get a process minded culture started in our company and sustained through out the journey of transformation.

What do you dislike?

Nothing so far. We are testing the different language packages now.

Recommendations to others considering the product

Tell the transformation story about a journey where you also need support gear along the way.

What business problems are you solving with the product? What benefits have you realized?

The main problem I could solve is the often faced situation of process on paper but practice without measurable performance data. ProcessMaker helped to reduce the time to market of our Product from 208 down to 81 days by simply letting the team leader work together across the units and experiencing simple process flows and decision criteria. Suddenly the controller understood that their value add is not to control but to shorten the lead time against the agreed targets. Now the Business sees himslef as Process owner.

Learn more about ProcessMaker

ProcessMaker Videos

Kate avatar
Kate from G2 Crowd

Learning about ProcessMaker?

I can help.
* We monitor all ProcessMaker reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.