Projector PSA

Projector PSA

(72)
4.5 out of 5 stars

Professional Services Automation software from Projector PSA helps services organizations track time and expenses, manage projects and schedule resources

Work for Projector PSA?

Learning about Projector?

We can help you find the solution that fits you best.

Projector PSA Reviews

Ask Projector a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 72 Projector reviews
LinkedIn Connections
Projector review by Sarah C.
Sarah C.
Validated Reviewer
Verified Current User
Review Source

"Impressive PSA Tool!"

What do you like best?

Projector PSA has tremendously helped our company move to the next tier of project and company management. It has provided us with invaluable insights into our project performance and helped automate many of our accounting and administrative systems. Their support team is top notch and has assisted us with getting the most out of the program. Their web portal is also easy to use and adopt quickly.

What do you dislike?

The only thing that we would change is not based directly within Projector. The analytics company they use for their Advanced Analytics Module does not have a connector to Quickbooks Desktop. Otherwise their Advanced Analytics Module is great.

Recommendations to others considering the product

I highly recommend implementing the AAM. The tool is quite powerful for creating useful KPIs. Additionally make sure to contact their support team with any questions or recommendations. They are very receptive to the customer's needs and actually have listened to our requests.

What business problems are you solving with the product? What benefits have you realized?

We have been able to manage and review each of our projects performance seamlessly with their management and online portals. Their Advanced Analytics Module has allowed us to create intuitive Key Performance Indicators which have made our project managers more productive and proactive instead of reactive to project changes. We have been able to implement a more accurate forecasting system for our company which has led to more growth and better decision making by our managers.

Sign in to G2 Crowd to see what your connections have to say about Projector PSA
Projector review by Andre R.
Andre R.
Validated Reviewer
Verified Current User
Review Source

"Simply the Best PSA! Easy to setup! Easy to use! Best Customer Service! ---> Highly recommended"

What do you like best?

We had outgrown our spreadsheet-based timesheets and invoices! We made the move to ProjectorPSA and within a month we had all our projects in one place with everyone finding it easy to capture expenses and timesheets on time (online). Month-end was completed within 2 days with all Invoices generated and send to customers! Even contractors were impressed with the simplicity of capturing timesheets! We were able to cater for all the different invoicing requirements from our Customers. The visibility it gave management into engagements, projects and resource utilization are some of the important factors for us still using it after 5 years. The customisable reports make it easy to answer any question. We are very satisfied users of ProjectorPSA and highly recommend it to other service related businesses! Customer service is excellent with quick response from knowledgeable experts! Fully detailed help files that explains everything in detail.

What do you dislike?

Nothing particular. Here and there are small things that can make life easier, but I know the Projector team are working constantly on improvements and can't wait to see what they roll out next. It does the basics well and that is the most important factor.

Recommendations to others considering the product

Highly Recommended! Just go for it! You will not be disappointed.

What business problems are you solving with the product? What benefits have you realized?

Our primary requirement was to integrate employee time capturing with project management and invoicing. As consultants we are based at client sites and thus needed a cloud based solution at a price that a small to medium size company can afford. ProjectorPSA solved all these requirements and more!

What Professional Services Automation solution do you use?

Thanks for letting us know!
Projector review by Helen C.
Helen C.
Validated Reviewer
Verified Current User
Review Source

"Projector PSA"

What do you like best?

This is what it says it does "services organizations track time and expenses, manage projects and schedule resources" and it does.

Good vision of resource planning and availability reporting. Good skills capture.

I especially like the new web dashboard for entry and reporting for easy reporting and then more detailed reports available have saved us lots of time and ability to get to up to date data easily for project tracking and look forward to more of this format. More web dashboards formats would be good to see introduced.

Good time sheet and employee personal expenses capture and reporting

What do you dislike?

We still can't fully use the Quickbooks link to track all expenses ie materials and purchases as unable to raise purchase orders through Projector. We have fed this back.

Recommendations to others considering the product

It can be personalised to the way you work, do ask the Support team they are brilliant, even now when we have an idea to improve what we are doing we ask them for advice - it saves time and makes you aware of functions you may not have been aware of.

Worth training a few Admin experts internally who really understand how to set up and use the system to suit your business as it seems huge to begin with.

Remember Projector is always right - if you get a report or figures out which don't look right its normally a setting you have wrong.

What business problems are you solving with the product? What benefits have you realized?

Project status fees budgets and time are easily seen and reported on.

Improved resource planning and visualisation.

Skills registers per user easily related to projects

Projector review by Tomasz S.
Tomasz S.
Validated Reviewer
Verified Current User
Review Source

"Projector lies at the heart of our Services Organization"

What do you like best?

Great support team, quick, responsive and always interested in sharing ideas.

Great connectivity, rich SOAP web services allowed us to easily integrate Projector with other corporate systems.

Projector's reporting interface is very flexible and allows us to read the report outputs in a variety of formats (XML, JSON, CSV, Excel, Access) using RESTful Web Services.

In our organization Projector reports are being read by BI tools, system integrations, excel tools …

What do you dislike?

Project Managers in our organization would like to see some improvements in the Task Planning user interface. This functionality is currently only available in the Win / Mac application and hopefully will be improved once the Project Management module moves to the web portal.

What business problems are you solving with the product? What benefits have you realized?

Our organization uses Projector for Resource Scheduling, Project Management, Timesheet entry, Profitability Analysis of our billable projects. Projector lies at the heart of our Services Organization and is integrated with our ERP, HR, Proposal Analysis, BI systems.

The main reason for implementing Projector in our organization was the Resource Scheduling, the goal was to improve the utilization of our Professional Services department. After a successful implementation in the Services Department, Research and Development decided to also switch to Projector, the rest of the company uses Projector for timesheet entry.

Projector review by Joshua S.
Joshua S.
Validated Reviewer
Verified Current User
Review Source

"Great Product, Superior Service experience"

What do you like best?

Top notch responses to all our queries. Hands-on approach to help us resolve questions and better utilize the product. The produce is very robust and offers more than we could currently need. We have big aspirations for better utilizing Projector but have been limited internally with time to prioritize it. The Projector team, especially Ronni S. and Tom S. have been instrumental in helping our company take the next steps with this product.

What do you dislike?

Time intensive to make changes to basic level setup. GL mapping, etc. Currency conversions don't seem to work when uploading from credit card queue. Would be nice to offer a simplified interface for non-power users. Would also be great if Projector Support would offer basic training to new users on T&E, Project management, etc to help our internal finance team focus elsewhere.

What business problems are you solving with the product? What benefits have you realized?

T&E tracking, Forecasting, Utilization, Project budgeting, Staffing needs, Management accountability

Projector review by Ginny B.
Ginny B.
Validated Reviewer
Verified Current User
Review Source

"Business Operations Manager"

What do you like best?

Efficiency - within a single system, we could track time & expenses, schedule resources, manage projects, invoice clients, and integrate into our accounting system. Projector gives companies visibility and control of their business in real-time rather than managing through a rear view mirror.

Scalability and flexibility - I worked in a Biz OPS role for 3 small to mid-size companies which initially used Projector to track resources' time and expenses. As the companies grew, we implemented the resource scheduling and project management modules. Management was delighted to use one system that captured all the data to manage their expanding business. Each company customized and displayed their data to gain visibility into their unique operation.

Top Notch Support- Projector support is there for you! The support team's response time is fast. In 10+ years of using Projector, this team has been able to answer every question with a thorough explanation. They encourage you to contact them with any questions. Now, that's customer service!

What do you dislike?

Projector covers all the bases and is a reliable, robust system. I can't say that I dislike anything about the product. However, to fully take advantage of Projector's capabilities, I would recommend adding a full-time administrator to the team who is the in-house Projector expert.

Recommendations to others considering the product

Choose Projector for visibility into your business!

What business problems are you solving with the product? What benefits have you realized?

Business owners' primary objective was to select a system that could provide accurate revenue forecasting and revenue recognition for their company. Prior to using Projector, the 3 small to mid-sized companies had no visibility into revenue forecasting. This feature alone transformed the budgeting and planning processes for these companies. Resource scheduling was a painful process for these companies before Projector. They were not sure when to hire resources and their timing often did not match project demand. Administrative "overload" was a problem in these small companies - many tasks were performed manually prior to using Projector (resource scheduling, client invoices, contractor invoices, expense reports). The operational efficiency gained through Projector allowed these companies to grow without adding significantly to their operations staff.

Projector review by Alexandru I.
Alexandru I.
Validated Reviewer
Verified Current User
Review Source

"It's not about the complexity of the tool, it's about the flexibility and usability."

What do you like best?

The best part about Projector is that even if it is amazingly complex and flexible it still is very user friendly and doesn't scare the users. The complexity it's hidden under layers. The main screens and tabs and windows are not cluttered with hundreds of options - they give you the main and mandatory options. But if you need a bit more from it you can go deeper and you need even more you can go even deeper.

The devil is in the details and it's the same here. We have the pro users of the tool (like the staffing manager or finance manager) that will need all the complexity possible, then you have the less advanced user (like the Project managers in need to create task plans, estimate costs at completion of the project, request resources etc) and then you have no-experience-required users like the resources in need to enter time cards - Projector manages to cater and present itself friendly and usable to all types of users.

All the tools and options are intuitively and logically positioned and accessible. It is futile to talk about its complexity as I've been digging deeper and deeper into what it can do and 1 year later I have not even scratched the surface. The basic of what a company needs is attainable fairly quickly and quite easy. The rest of it however is meant to improve efficiency, control KPIs, save time with automated reports, automated warnings, automated project plan layout based on templates, etc. - the more you learn to use it the more efficient and profitable your business becomes because you'll set it just right to keep things in check and eliminate manual, repetitive, non-productive work. You let Projector do that for you.

What do you dislike?

What I'm not a big fan of is the downloadable part of the software - I would've liked it to be Web Based in order to be able to open multiple tabs and speed up some of the more time consuming tasks. But from what I hear the Web Based version is in the testing phases and will soon replace the downloadable and installable one. Even so, on Windows machines you can open multiple instances of Projector (i've tried it on MacOS and didn't have much success) so you can still go around that. Also the API connectivity I hear will be improved after the web version will be launched which is a part I felt once or twice it could help us more.

Recommendations to others considering the product

Only one recommendation: call the company and ask for an implementation consultant and start asking questions about what the software can and can not do for you. You'll be surprised of 2 things: 1) how few "can not" you'll receive and 2) the quality of support staff training.

There have been numerous times when I wanted something weird and thought they'll give me funny looks when asking for those weird things and everytime that happened I actually discovered not only that they had already thought about that but it was done way better than I hoped for and readily available. In 1 year, starting from scratch I only required 3 hours of total training time via video conferencing.

When considering such a tool, in my experience, the most important metric should be "how much time you'll waste learning it, how much time you'll waste implementing things that are there yet, how much time you'll be wasting teaching others in the company and answering their never-ending questions.

Time is money, especially in a consultancy company. If you have 200 employees and each wastes, let's say, 1 minute per day fiddling with buttons and asking questions, that's 5h per user per year. That's 1000 hours per year. Think of your average rate for your resources and multiply by 1000 and that's how much money you wasted on an app badly designed.

Tools of this caliber are more or less complex and will fit your needs. It's about how easy, friendly and time efficient - and Projector is all of those.

What business problems are you solving with the product? What benefits have you realized?

We've modeled a lot of processes in Projector: Sales process, resourcing process, time approval, PayRoll, etc. In theory everyone has that but Projector makes you follow those processes. We've set everything up in such a way that you can't skip steps. You have to follow the procedure. What this does is keeping everyone honest and diligent about their tasks and helps us avoid issues in the future.

We're creating Project Templates with tasks predefined so when a new project is sold and estimated to the client we don't guess or approximate, we have a structure and a template that 1) avoids doing the same work twice and 2) makes sure we go through all our checklist before giving a price and an answer. After that it's one click to populate an entire project with hours, timeline, roles needed, etc. A huge economy on time used.

Projector review by Norrell M.
Norrell M.
Validated Reviewer
Verified Current User
Review Source

"One of a kind"

What do you like best?

Projector is very customizable and offers a one-stop shop of sorts for all of your billing, scheduling project and time management needs. It's also able to integrate with other software and the support team is awesome.

What do you dislike?

You have to pay for consulting services to REALLY understand how the system works and how it can work best for your needs. I have been in two places where the system has been set up and both times, it has been an uphill battle learning how to best configure it, clean it up and utilize new features.

What business problems are you solving with the product? What benefits have you realized?

We are able to invoice and do project management and now we will be able to monitor our time allocated for each resource. With the new PM module, we will be able to potentially eliminate another software and house the project progress in projector

Projector review by Stuart Andrew C.
Stuart Andrew C.
Validated Reviewer
Verified Current User
Review Source

"Great, light product with powerful features for those who need them"

What do you like best?

As a smaller firm, we like the fact it is simple to use and configure. We also have some legacy processes, and we find it very easy to make the choice to either use some advanced functionality or have the option to turn it off or not use it at all. We get great, honest, personal support from Projector - we feel like our voice is being heard, even if we are far from one of their most important customers.

What do you dislike?

The application is currently split into two: there is a PC/Mac compatible "power"/admin module, and the web-based "user" functionality. I would prefer it all in one place, though I know this is being transitioned gradually to ensure a good experience.

Recommendations to others considering the product

Good system that is surprisingly powerful and flexible under the hood. As a company, we advise on optimizing professional services operations; while we do not usually cover PSA technology as part of our advisory work, I have yet to really see big benefits of Netsuite OpenAir and FinancialForce over what I get here - aside from some (very big) integrations. My recommendation is to look into it, even if you think it might be on the small side for your needs.

What business problems are you solving with the product? What benefits have you realized?

We have made it possible for all project managers to take budget ownership of their projects - they now have the tool and insights to see for themselves what everyone is doing, how much time they spend doing it.

Projector review by Tamir S.
Tamir S.
Validated Reviewer
Verified Current User
Review Source

"Huge Impact on Profitability"

What do you like best?

A really well-designed solution that balances flexibility without being overly complex. Best practices and designed into the software. Excellent integration with Excel well to facilitate custom reporting. Very efficient to use (even though it is ugly).

Very fast implementation (and affordable).

Most excellent post launch support. Very responsive and consultative.

What do you dislike?

Interface is behind the times. Needs a redesign. It is more a control panel than an application. That might be a feature more than a bug because once you know your way around it is very efficient and fast to use.

Recommendations to others considering the product

Look beyond the (old) interface. The control panel is actually the right tool for the problem. Unobvious.

What business problems are you solving with the product? What benefits have you realized?

One source of truth about resourcing and project financials. Does GaaP revenue recognition and allows for very accurate forecast revenue and gross profit.

Projector review by Allen C.
Allen C.
Validated Reviewer
Verified Current User
Review Source

"Great tool for a service based business."

What do you like best?

The company is a pleasure to work with and I always receive timely responses to any issues that arise. The tool itself is very easy for our consultants to use for entering time and expenses as well as other casual users to perform basic tasks in the system with minimal training. The other side of that is the flexibility for advanced users to configure the system to accurately record project information and financials in structured environments.

What do you dislike?

There are still a lot of functions that require the client interface. The majority of these are being moved to the web but until that is completed we have users frustrated that they can not exclusively use the web interface. Areas such as managed services and work order assignation fall out of this tool's sweet spot although I am told there is new managed services functionality on the way.

What business problems are you solving with the product? What benefits have you realized?

When we started with Projector we were looking for a tool which allowed us to track time and expenses on a project and group basis as well as allow for capacity planning. We moved on to where our biggest challenge was ensuring we were preparing the financial information correctly for integration into other systems. We are able to map complex contracts into Projector so they are easy for the consultants to work with and yet still transfer accurately to our other systems.

Projector review by Fred B.
Fred B.
Validated Reviewer
Verified Current User
Review Source

"Insights and Exports"

What do you like best?

The Projector team made implementation a breeze by first taking the time to understand our business and then helping us tailor our set-up to fit our needs. The interface for entering time is extremely user friendly and the ability to export Excel-based reporting has really helped us analyze our business in multiple ways. As well, having a dashboard of all active projects allows our management team to track project profitability in real-time.

What do you dislike?

Entering time on a mobile device could be a bit smoother, but it is not a major concern.

Recommendations to others considering the product

Don't hesitate to implement Projector.

What business problems are you solving with the product? What benefits have you realized?

Staff spend far less time preparing timesheets and are 100% more compliant in submitting on time. As well, management has real-time access to project profitability, leading to more proactive involvement by all members of our project teams.

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Not bad, could still use some improvement."

What do you like best?

There isn't anything that I feel that particularly stands out with ProjectorPSA. I do somewhat appreciate their mobile access site, however it's significantly overlooked by most because accessing the mobile version for time/expense entry requires that you know the specific mobile URL.

What do you dislike?

Most similar PSA software have a mobile application available to simplify time and expense entry on the go without having to crack open a laptop. While ProjectorPSA does have a mobile version of their website, typing in the standard projectorpsa URL and logging in does not re-route you automatically to that mobile website. You have to know the specific URL to access, which isn't even displayed after you login to the standard website from a mobile device.

Recommendations to others considering the product

If you're looking for a standard time entry and expense reporting tool, this will do the job.

What business problems are you solving with the product? What benefits have you realized?

Time entry and expense reporting. I haven't really realized any benefits other than it's much better and easier on our accounting department then the previous excel spreadsheets we used.

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"User friendly on the front and back end"

What do you like best?

It is a user friendly interface. In my position I both work with the front end and back end of the program. I enjoy that our consultants feel that this program is very easy to use while I train them on how to use it. I also enjoy that Projector has provided so many resources on how to use it which has made my job easier on training new consultants.

What do you dislike?

There are just a few quirky things I wish could be fixed. For my position on the finance team I find there are a few things that would make my job a little more convenient that are not currently available - I would say they are simple things) but they are not available. An example would be being able to view whether a consultant worked onsite or offsite while I am reviewing the open invoice screen in the management portal (without having to view the PDF).

What business problems are you solving with the product? What benefits have you realized?

I wouldn't say in my role I am in a position to solve "business problems" although it does allow me fairly easily assist those who do with reports they need, reports I need, etc.

Projector review by Jim H.
Jim H.
Validated Reviewer
Review Source

"An essential platform for any growing professional services firm"

What do you like best?

We introduced Projector PSA into our company back in 2012 to help replace an out-dated excel/access home-grown time, expense, and invoicing process. We waited at least a year too long in making the change, and we've never looked back. Projector has grown as we've grown - from base time/expense/invoicing to resource scheduling to the Advanced Analytics dashboard platform. The UI for our team members to use for time and expense entry was always solid and easy to use, and has only gotten better. The functionality behind the management portal for our practice directors and finance staff is rich. With the ability to source data from both Projector and other data sources (i.e., Quickbooks, SalesForce, etc), the dashboards we've created provide full visibility into all of our key metrics. It is an essential backbone of our business operations.

What do you dislike?

Speaking as a company executive, based on how we utilize Projector, there are no major gaps. As a team member still engaged in client activity, there are no complaints that I or my team members have with using it for time and expense reporting.

What business problems are you solving with the product? What benefits have you realized?

I'd be glad to speak offline with anyone interested in how we are using it to have daily visibility into our key business metrics and future forecasting.

Projector review by Sean M.
Sean M.
Validated Reviewer
Review Source

"Like an old good friend, Projector always has your back covered"

What do you like best?

The vast amount of information for any project which we need to look into...past or present. Data can analysed and dissected in countless for true picture from beginning to the end of the project.

What do you dislike?

As there is vast amount of information in Projector, sometimes creating reports can be a bit overwhelming in finding the specific information your looking for. This seems to ease as users get more comfortable in extracting reports from Projector.

Recommendations to others considering the product

As with any application, there is a learning curve - as long as you have the right people working with you along the way, there should be no major hurdles to impede using as quickly as you would like to.

What business problems are you solving with the product? What benefits have you realized?

We have been using Projector to see detailed information regarding the utilization of our consultants by department and lines of business with in our company.

Our accounting department has seriously appreciated the ease of billing and invoices customers pretty easily, and how they are able to make adjustments if needed without major impacts to current process and procedures which we have within our company.

Projector review by Olivia C.
Olivia C.
Validated Reviewer
Verified Current User
Review Source

"Projector PSA - A great system"

What do you like best?

We have been using Projector for years and are constantly finding more that the system can do for us. It is an all inclusive system used by almost every member of our organization in one capacity or another. Everyone that I have worked with at Projector PSA has been very helpful and always willing to assist with best practices.

What do you dislike?

I would like to be able to integrate Projector with more of our other systems.

Recommendations to others considering the product

Highly recommended and worth evaluating.

What business problems are you solving with the product? What benefits have you realized?

Projector allows us to track all aspects of the project and gain the improved insight that we need from both a financial and reporting aspect. We are currently implementing AAM (Advanced Analytics Module) and are excited about the dashboard views that it will provide to our organization.

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Amazing Tool and Amazing Support"

What do you like best?

We are able to manage our business and understand forecasts for our company. I appreciate that any time I have a question I get a very quick and helpful response. This is a company that wants their customer to enjoy their experience with the tool.

What do you dislike?

I've used it for a long time and am always learning. Because it is so robust it can be a lot to bite off. I have just slowly added the integrations that I needed and features that I realized I was missing out on.

What business problems are you solving with the product? What benefits have you realized?

We are able to pull our sales pipeline into Projector and plan resources, project kickoff and ultimately forecast company revenue. This helps us understand any bench or recruiting needs that are down the road. Because I have integrated with my internal spreadsheets everything can be updated and my reports quickly refreshed for reporting.

Projector review by Jim G.
Jim G.
Validated Reviewer
Review Source

"Best decision we ever made!"

What do you like best?

Provides a straight forward approach that is very intuitive to understand and use. As the financial administrator for the firm, I live in the Administration portal of the product and rely on it / refer to it all day long. I can check on the status of projects and generate as many reports /analysis as i need to make sound business decisions. They have always been receptive / responsive to all of our questions / concerns and come up with solutions to our sometimes unique situations

What do you dislike?

I am old school and relatively easy to please. I am very happy with the product. I set it up for what I want / need and it delivers consistently. Others more "creative types" complained about the products UI. Projector heard from us and others and has embarked on addressing those issues to everyone's satisfaction.

Recommendations to others considering the product

Highly recommend!

What business problems are you solving with the product? What benefits have you realized?

As early adopters of Projector we switched from an home-grown internal system that was completely inadequate. Projector provides everything we need to manage projects, revenue and expenses. It has made project managers better at managing a projects life cycle and my job easier managing revenue, costs and profitability.

Projector review by Executive Sponsor in Management Consulting
Executive Sponsor in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Projector does exactly what we needed it to do in a very straight forward manor."

What do you like best?

Our employees are able to enter time through the web and I am able to do all of my management reporting from the management portal. Report writing is simple and straight forward. Our reporting has never been so up to date and reliable.

What do you dislike?

I can't think of anything that I really don't like about Projector

Recommendations to others considering the product

Provide a case study of a typical project from contracting to time reporting through final invoicing and ask each company that you are considering to demp their system with your data. It will make it much easier for you to see and understand what they show you and I bet Projector does the best job of that. They did for us!

What business problems are you solving with the product? What benefits have you realized?

As a design consultancy, all of our revenue is from employees time. Through the use of projector we have increased utilization and realization. I am able to track time as reported and can provide a revenue projection that is always up to date.

Projector review by Barry G.
Barry G.
Validated Reviewer
Review Source

"Simply the best tool for managing resources, revenue, and time tracking"

What do you like best?

The integration between historicals (the actuals) and the future (the planned) into a single consolidated model.

What do you dislike?

At first, the learning curve seems challenging but after using it for 1 week, it becomes easier. After a few weeks, you really start to understand the power behind the tool.

Recommendations to others considering the product

Many of the other solutions are 100% web-based forms, which looks sexy and fun but the problem is that none of them allow the flexibility that Projector provides. You can enter data into Projector through many different ways. In maintaining resource allocations, you can, for example, cut and paste in a range of values from a spreadsheet directly into the tool. None of the 100% web-based tools allowed anything like that as they only allowed you to enter one field at a time, which is labor intensive.

What business problems are you solving with the product? What benefits have you realized?

Resource scheduling: allows our project managers to balance their needs across our large teams, which are constantly evolving, while keeping utilization high. Revenue Management: allows us to provide both high-level and detailed analysis of revenue projections in a matter of minutes with complete accuracy, where before it would take days of manual effort.

Projector review by John S.
John S.
Validated Reviewer
Review Source

"Projector Customer"

What do you like best?

It is straight forward to use and pretty intuitive in terms of figuring out how to do input things. As an administrator of the firm, it is pretty easy to review and access the information of my employees.

What do you dislike?

I would like to have the capability of splitting expenses between two different projects. For instance if we have an individual expense and a portion should go to one client and the remainder to another client or to an internal project number you have to manually input this twice.

The other capability that would be nice is the ability to do your time and expenses on your computer when not connected and synch this up later. This would be a real time saver if you could do this on a plane without wifi access.

What business problems are you solving with the product? What benefits have you realized?

It allows us to capture both our time and expenses for client matters and internal related efforts accurately and efficiently. It is very flexible in terms of setting up new client project numbers and allows us to be flexible and responsive to our changing needs. It is easy for our employees to learn and use.

Projector review by Molly C.
Molly C.
Validated Reviewer
Verified Current User
Review Source

"Projector PSA - Best in Class"

What do you like best?

I have implemented Projector at multiple companies, replacing other PSA's. The main reasons I recommend it are the ease of use, intuitiveness and ability to manage the entire life cycle of complex projects, starting with integration with our CRM all the way through to revenue recognition and invoicing that integrates with our general ledger. Projector allows consultants the ability to easily enter their time and expenses, see their upcoming schedules and request time off. It allows project managers to manage project budgets, timelines and resource management, and it allows management to easily report on KPIs and metrics.

What do you dislike?

Feedback from our consultants and sales reps who travel frequently suggest that the mobile app could improve. The company is very good at listening to feedback and in a lot of cases, making changes in the next release based on that feedback.

Recommendations to others considering the product

I would recommend Projector PSA to any company who wants visibility into their projects, resources and financials.

What business problems are you solving with the product? What benefits have you realized?

At my current company we were looking for an easier time sheet solution, a better way to manage projects (with up to date actual hours/revenue and forecast) and invoicing. Projector has solved all of these, as well as allow us to improve project margins since we have much better visibility and control.

Projector review by Steve R.
Steve R.
Validated Reviewer
Review Source

"More powerful than it might first seem"

What do you like best?

When we first looked at Projector we had a slight concern that it could be a simple, low-end solution that wouldn’t address our business needs. But as we learnt more about it we realized that it is a powerful, practical solution that has been designed to address real-world requirements, rather than requiring us to distort our business to fit in with the tool. Whenever we ask “can Projector handle this?”, there is normally a positive answer.

Specific “best” areas include resource management, reporting, time entry and approval, the ability to integrate with other systems, and the very responsive customer support.

What do you dislike?

The current mix of functionality between the “desktop client” Management Portal and the “thin client” Web Portal can be a slight concern, requiring the use of different portals at different times. But one portal can connect to the other, which simplifies this. Project Managers won’t find full Microsoft Project task management functionality, so need to decide whether Projector task management is sufficient, or whether they should use a tool such as Microsoft Project alongside Projector.

Recommendations to others considering the product

The product is more powerful than it might first seem – bear this in mind when comparing with other products. But also, bear this in mind when planning an implementation – seek help and guidance from Projector to ensure you configure the system optimally for your organization.

What business problems are you solving with the product? What benefits have you realized?

Projector has enabled us to gain benefits in areas such as resource management, with improved visibility of past and projected resource utilization. We have also achieved more up to date time entry due to the easy interface and the facilities for flagging missing time. Management information has also improved by using Projector reporting.

In addition, the integration with other in-house systems means that we have gained efficiencies (and reduced errors) by avoiding duplication of data entry.

Projector review by Barry M.
Barry M.
Validated Reviewer
Review Source

"If its extreme power you are looking for, thenlook no further"

What do you like best?

Projector is a level above any other project management system that i have encountered. Most systems can do the normal project management tasks, but its the power to be able to deep dive into your project data that makes Projector so valuable. The reporting is just amazing and I don't know any other system that has the different types of reports and the way a user can chop and change fields so easily to get very detailed reporting.

I also love the easy ability to integrate with almost any system out there. For example we have Salesforce, Home grown internal systems and our our HR system are integrated into Projector for online dashboards.

What do you dislike?

The entire tool needs to be ported to the web. At present it is a mix between a tool on your computer versus time sheets, dashboards etc. are on a web portal.

Recommendations to others considering the product

I would strongly recommend this tool anyone who wants more than the average project management tool.

What business problems are you solving with the product? What benefits have you realized?

We originally were looking for a resourcing tool, but have since fed our sales pipe line into projector, as well as out HR leave data, expense approval data, whereby we can mange project costs by time, revenue and expenses. As well as we are able to calculate project profitability, resource utilization, by month, phase and by project.

Projector review by Administrator in Human Resources
Administrator in Human Resources
Validated Reviewer
Verified Current User
Review Source

"Powerful & Always Improving"

What do you like best?

I personally have benefited tremendously from implementing the AAM (Advanced Analytics Module). It has provided our organization great insight into our resources, our revenue, our adherence to time entry and project management (among other items). The set up of this module was pretty simple, and the capabilities are really powerful and have helped our organization view our data in a macro way to identify trends and impacts that were previously going unnoticed. It has helped us manage write offs, and customer management gaps that were previously flying under the radar to ensure we capture more revenue and have happier customers. Additionally, I've loved working with Projector, they have been a fantastic partner, anytime we have a question about the product or how to do something, they answer quickly, professionally, and it's clear that they know their product inside and out as well as have a good understanding of our ask and why it's pertinent to our business. They really are just a great partner to work with.

What do you dislike?

Some of the functionality remains in their desktop app (manager portal), while this is powerful it is a bit dated, however, they are actively working to move, improve, and expand this functionality to the web and with each new release they are doing just that. The nice thing is that each move/release is well thought out and communicated, and there have been no major challenges with these.

Recommendations to others considering the product

Work with their team and their consultants when implementing. Have a clear idea of what you want to get out of the product, cast that vision of the end result with them, and they will help you get there.

What business problems are you solving with the product? What benefits have you realized?

Resource Forecasting, Revenue Forecasting, Revenue Recognition, Project Management, Resource Management / Planning, Time Tracking, Variance Reporting, Utilization Reporting, Project Reporting, Overall/Executive Reporting,

Projector review by Jamie S.
Jamie S.
Validated Reviewer
Review Source

"ProjectorPSA - Powerful and Efficent"

What do you like best?

My first goal after implementing Projector was to identify existing client contracts that were out-of-balance from a profitability perspective. The time-tracking and cost management tools in Projector made this an easy task. Within six (6) months of implementation, I was able to easily filter the projects that fell below a custom-defined profitability threshold, and begin researching the reasons (eg Effort Required versus Revenue) Thanks to Projector, the sales team was equipped with the data metrics necessary to carry the often difficult conversation centered around re-scoping/repricing next year's engagement.

What do you dislike?

The biggest challenges we faced when we initially implemented in July of 2015 was the lack of acces via Mac computers (our entire leadership team was Mac-centric) and the limited web-based software solution. However, both of these issues were in-process of being addressed and have since been significantly enhanced. I was impressed with the way that the team at Projector approached our firm and asked if we would be willing to participate in a Users Work Group being asked for feedback speaking to the web-based enhancements ahead of release.

Recommendations to others considering the product

Ensure that someone on your team is designated as an "Owner" of the software.

What business problems are you solving with the product? What benefits have you realized?

Initially, we thought that Projector would be used primarily as a Project-Based ERP tool. However, after our initial new-client onboarding session, we realized we needed to bring in our Accounting team and utilize the software as an invoicing solution. Projector greatly simplified our invoicing, and significantly increased the visibility into this critical area. Additional benefits included better visibility into project timeline delays, increasing the possibility of identifying and correcting potential project-delay issues before they became a potential project financial issue.

Projector review by Ed M.
Ed M.
Validated Reviewer
Verified Current User
Review Source

"Projector does it all!!"

What do you like best?

I love the fact that Projector includes all of the key modules in one system - resource/project management, time and expense submission/approval, project financials, revenue recognition, invoicing, and reporting.

What do you dislike?

I don't like the fact that the system does not have a robust team collaboration feature.

Recommendations to others considering the product

Great all-around platform at a very good price point that comes with phenomenal support.

What business problems are you solving with the product? What benefits have you realized?

The problems we are solving as a result of using Projector - resource allocation/utilization along with visibility into project financial performance. The benefits are that we can make resource adjustments quickly and maximize our resources. The system also gives us the ability to track project performance and address issues as they arise.

Projector review by Mithun N.
Mithun N.
Validated Reviewer
Verified Current User
Review Source

"Great tool for Time reporting and Projecting"

What do you like best?

Projector has a friendly interface for reporting hours, which is very functional over mobile app also. The view changes over mobile, to one better suited for that. Updation is very

What do you dislike?

Projections for hours (Booking hours) are only through desktop software, it is not available in web yet. I hear ProjectorPSA is working on making it available over web.

Recommendations to others considering the product

Highly recommended

What business problems are you solving with the product? What benefits have you realized?

The reporting functionality helped me in creating a custom, current dashboard showing team utilization which works flawlessly.

Projector review by Mike N.
Mike N.
Validated Reviewer
Verified Current User
Review Source

"Time/Expense tracking"

What do you like best?

They have made a very strong effort to make sure that the platform is migrated to all web based. I've been very pleased with the pace of their progress. (the platform was built with as PC only desktop management portal). The web based tools are user friendly and increasingly powerful for reporting and analytics.

What do you dislike?

The mobile capabilities for expense tracking are only through a mobile browser based app and that workflow is not all that great. As a traveling sales person I'd much prefer a native app with really quick capture for photos of receipts and expense tracking. Works in a pinch, but not ideal.

Recommendations to others considering the product

Make sure you have someone who will really learn it's ins and outs to make sure that your organization will get the most out of it. There really a lot of powerful features that I'm sure we don't get all we could out it.

What business problems are you solving with the product? What benefits have you realized?

We have much more granular tracking of time and expenses and it makes it easy for us to report key metrics out to our clients on our project. We are able to easily capture, approve, and run reports on time logged against projects.

Projector review by Administrator in Management Consulting
Administrator in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Projector PSA Software - Resource Scheduling"

What do you like best?

Projector PSA makes it very easy for me to manage scheduling our Consulting resources across a large number of client projects. It provides a concise way for me to see what all of our resources are working on and determine which resources are available for new projects. It also allows the Principals to enter new projects and request the resources that they are interested in.

What do you dislike?

There are a few small improvements that could be made to save me some additional time in terms of allocating the resources, but overall the program has been very effective.

What business problems are you solving with the product? What benefits have you realized?

Projector PSA allows me to save time in allocating resources and to have a clear and concise way to keep track of the resources. It also allows the Principals a good view into the resources available for upcoming projects.

Projector review by Executive Sponsor in Human Resources
Executive Sponsor in Human Resources
Validated Reviewer
Verified Current User
Review Source

"Capable system, good service"

What do you like best?

Capable and robust system with rich functionality. The developers clearly understand the professional service workflow. Support and account management from the developers is excellent, with quick response times and careful attention to detail. Training is also very good. The system takes a little while to get used to, and the back-end appears complex and a little clunky, but the workflow is well thought out and it is simple enough to use. There is a new web interface for timesheets and other user functions, and this is excellent.

What do you dislike?

Transition to web interface has been very slow. The existing back end is very robust, but a little clunky. Vendor invoice functionality seems overly complex.

Recommendations to others considering the product

Try it and don't be put off because the back end does not look quite as slick as others. Many others look better but the functionality is not as capable and they are not as robust.

What business problems are you solving with the product? What benefits have you realized?

Control of resource usage and cost expenditure on professional service engagements. Visibility of resource utilisation

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Office Manager"

What do you like best?

So many things!

Being able to move time between projects

E3 Assets, Webinars, tutorials; User Defined Field options;

Your Support desk is the BEST! So very helpful!

Ability to Forecast

What do you dislike?

Advanced Analytics is costly and takes too long to ramp up to be useful.

Setting up a report (regular Projector reports) is a little complicated for a novice user.

PTO Accruals dates are preset as annual - where I input monthly and have to roll the calendar back 11 months to give accrual.

While I love all the E3 helps, sometimes the information doesn't include enough information for the novice.

In Admin System - time approvals - I would like to see missing time sheets too.

Recommendations to others considering the product

Great Tool! It grows with your business and provides great support.

"We love Projector" is a regular comment at our office!

What business problems are you solving with the product? What benefits have you realized?

Better Reporting

Better Visibility into Projects

Able to Forecast

Projector review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"We run our business on a few key applications and Projector is one of them"

What do you like best?

Projector is extremely configurable - so what ever nuances of our business we want to model in Projector, there is a way to do it. The support and consulting teams at Projector have helped us answer the questions we can't figure out on our own using the extensive on-line help.

What do you dislike?

Performance of the reporting engine is inconsistent so time to run and view reports can vary from instantaneous to a minute or more (which feels like eternity these days)

Recommendations to others considering the product

Projector is a complex product because of the level of customization it provides. I would recommend using Projector consulting to help you get started. They moving more functionality to the web interface, but once you learn your way around the management console (fat client) you can do anything.

What business problems are you solving with the product? What benefits have you realized?

We use projector to support our PS staffing, revenue forecasting and recognition, invoicing, time tracking, utilization reporting, capacity planning etc.

Projector review by User
User
Validated Reviewer
Verified Current User
Review Source

"User with some administrator rights."

What do you like best?

Satisfies our general business needs--so easy to link our time, budget, and expenses in one system. Very simple and easy to use.

What do you dislike?

Doesn't satisfy all of our business reporting needs and there are some user experience issues. There is no error message that comes up when a report being run is too large--it just doesn't ever run.

Recommendations to others considering the product

Utilize the support team! They are very quick to respond and open to the changes we recommend making.

What business problems are you solving with the product? What benefits have you realized?

Project budget (dollars and hours), time entry, expense reporting, business plan reporting. Easy place for all of our consultants to log their forecasted and booked time.

Projector review by Andrew N.
Andrew N.
Validated Reviewer
Review Source

"Projector PSA is a tremendous resource for our organization"

What do you like best?

The thing we like best is the data we now have at our fingertips to help us run the services side of our business. Before we either didn't have the data or it took a bit of work to present the data in a useful form.

What do you dislike?

It would be nice if Projector had more pre-built integrations with other vendors/tools.

Recommendations to others considering the product

Go for it!

What business problems are you solving with the product? What benefits have you realized?

Projector PSA has greatly improved our ability to make decisions on resources and our services business. Resource management allows us to see how many engineers we'll need in the future to fulfill our services pipeline and we have greatly improved our services revenue forecast accuracy. We've also seen huge improvements in our KPI reporting for multiple groups which has allowed us to better manage our services business as a whole.

Projector review by Consultant in Real Estate
Consultant in Real Estate
Validated Reviewer
Verified Current User
Review Source

"Simply, straightforward but powerful"

What do you like best?

It is overall very intuitive to use and does a great job tracking our projects and expenses.

What do you dislike?

It's very dry from a UX perspective and the mobile app lacks some luster...but one could argue it's simplicity in UI is what makes it more intuitive. It could use a little more flexibility from an Open API perspective as well.

Recommendations to others considering the product

Try it, if you can align it with your business model it will not let you down.

What business problems are you solving with the product? What benefits have you realized?

We use to it track and manage all of our projects and expenses across the company. We live and breathe it everyday!

Projector review by Ed N.
Ed N.
Validated Reviewer
Verified Current User
Review Source

"Projector Professional Services Automation"

What do you like best?

Completeness of vision. Projector is a comprehensive solution for managing Professional service practices.

The performance dashboard and projector web solution are sophisticated and drive analysis and effective decision making. The invoice functionality is efficient and ensure that billable items are not missed.

Support organization is one of the best that I have encountered.

Overall best PSA tool on the market.

What do you dislike?

All Functionality needs to be moved to a web based platform.

Some over engineering of process that requires compliance with Projectors version of best practice.

Resource scheduling / planning has limited flexibility for changes and has limited visualizations.

Recommendations to others considering the product

Use the dashboard.

Use the projector integration gateway for accounting system integration.

What business problems are you solving with the product? What benefits have you realized?

Management of information for Project based professional services.

Improved insight.

Projector review by Munira B.
Munira B.
Validated Reviewer
Verified Current User
Review Source

"Very good customer service and timely support!"

What do you like best?

Timely support from very helpful support team

What do you dislike?

Isn't easy enough to implement changes as per the firms need, but we are still learning

Recommendations to others considering the product

Good for small scale firms

What business problems are you solving with the product? What benefits have you realized?

Our use is limited - We mostly use it for Time and expenses along with tracking some project info. Works fine fr this purpose

Projector review by Bryan M.
Bryan M.
Validated Reviewer
Verified Current User
Review Source

"Projector, a Partner for the Future"

What do you like best?

Projector knows the ins and outs of a professional services business. It was clear from the beginning that this company had developed a tool that can handle any situation in the consulting business. From billing to all the way to complex analytics, Projector provides value to our business. What we like best about Projector isike how the tool can evolve and handle the high growth of our business while continuing to evolve and add new features.

What do you dislike?

Nothing particular. I would love to see what they come out with next.

What business problems are you solving with the product? What benefits have you realized?

Our business focuses on high complex software implementations. Projector allows our consultants to run efficient projects and leverage the reporting functions in order to run a sucessesful project within budget.

Projector review by Steve B.
Steve B.
Validated Reviewer
Verified Current User
Review Source

"Very productive and useful to our organization"

What do you like best?

Easy of use: time entry, expense entry, approvals and especially invoicing, including distribution.

What do you dislike?

Very little - the old "battleship-grey" management portal looks old-fashioned, but once you get used to it is very usable.

What business problems are you solving with the product? What benefits have you realized?

Better time entry, better future resource plans, more efficient approvals and quicker invoice at the end of the month. We achieved all of these: especially the invoice generation - prior to Projector it would take us our accounting person two weeks to prepare, get approvals and issue 30-40 invoices. Now we get 60+ sent within a week of end of the billing period.

Projector review by Raphael B.
Raphael B.
Validated Reviewer
Verified Current User
Review Source

"A simple way control project"

What do you like best?

Projector offers a simple way to track projects time & cost.

What do you dislike?

Looking forward get see the full web integration of the Management Portal

Recommendations to others considering the product

Good price & very good service.

What business problems are you solving with the product? What benefits have you realized?

Better time tracking of our people and a more transparent way to show the budget to our resources.

Projector review by Andie D.
Andie D.
Validated Reviewer
Review Source

"Projector provides accurate, real-time information for our professional services management"

What do you like best?

Very easy to use, intuitive, efficient web portal for users to put in time and expenses. User friendly product and customizable for our business needs. Great project management and project accounting tool. Accounting interface with QuickBooks is easy. Plus data can be exported to Excel or other formats so you can create your own reports.

What do you dislike?

The application is currently split into two: the web portal (which users record time and expenses), and the management console (PC only). Works really well, but it would be nice to have it all in one place. While the reporting modules are is great, creating reports can be complex and required a fairly deep knowledge of the product. Needs improvement with GL integration. Budget in Projector PSA sometimes does not tie to actual budget due to the timing of billing. Projector should include an option to account for the time billed and un-billed.

What business problems are you solving with the product? What benefits have you realized?

Since implementing Projector we have increased the amount of billable time available for our consultants, we have reduced the amount of time spent on administrative tasks and have better management of projects which contributes to improved profitability

Projector review by Maya R.
Maya R.
Validated Reviewer
Review Source

"Solid product, exceptional team"

What do you like best?

I really appreciate the thoughtful approach Projector developers take to rolling out new functionality and their support is stellar.

What do you dislike?

Because they are so thorough, updates and new functionality can take a while to get rolled out.

Recommendations to others considering the product

The tool is solid and constantly evolving but in a thoughtful and strategic way. The vendor is really great to work with. Support is exceptional.

What business problems are you solving with the product? What benefits have you realized?

We are a professional services firm and we use projector to track time, expenses, resource utilization and project plans.

Projector review by Tenilla J.
Tenilla J.
Validated Reviewer
Review Source

"Great Integration with QuickBooks"

What do you like best?

I love the fact there is a seamless integration with QB. I can invoice in Projector and import those invoices into QB with little difficulty.

What do you dislike?

I do not have any dislikes. Like with any system there is mapping issues but that is not the fault of Projector. Our awesome training consultant Amie Bonner helped us figure out a work around.

What business problems are you solving with the product? What benefits have you realized?

We are using Projector for our timekeeping system, invoicing and reporting analytics. The main reason we moved to Projector was because of their reporting capabilities and the analytics provided to help gain better financial insight.

Projector review by Kate W.
Kate W.
Validated Reviewer
Verified Current User
Review Source

"Director of Project Management "

What do you like best?

Time and expense entry. Support in creating dashboards.

What do you dislike?

Backend is always confusing and it still seems laborious to create

What business problems are you solving with the product? What benefits have you realized?

Time and expense entry, invoicing, supporting managers in overseeing their budgets throughout a project.

Projector review by Calvin M.
Calvin M.
Validated Reviewer
Review Source

"Projector PSA meets all our project scheduling and management needs."

What do you like best?

Projector seems to be based on best practices in project management and continues to evolve in response to client wants and needs.

What do you dislike?

Ther is nothing that I dislike about Projector.

Recommendations to others considering the product

I would have no hesitation to recommend Projector to anyone in the professional services field.

What business problems are you solving with the product? What benefits have you realized?

Resource scheduling is a big benefit from Projector. It also provides a great toll for project managers to review and approve client invoices.

Projector review by Deven S.
Deven S.
Validated Reviewer
Verified Current User
Review Source

"Projector is easy to navigate and a full service machine!"

What do you like best?

the accessibility, the ability to cover many points of business (billing, time off, expense reporting)

What do you dislike?

The inability to add task descriptions out of DTM.

What business problems are you solving with the product? What benefits have you realized?

employee accountability, transparency in hours, increased utilization

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Handling projector is a good experience."

What do you like best?

I like the Time and Expenses feature. Also I like the support team which are prompt in response. I like the materials which are used for support.(very well drafted) The reporting wizard is also good. It gives us lot of options to select,filter and get exactly what you want i.e. very well customised.

What do you dislike?

I have not used to the full extent so its very hard to comment.

What business problems are you solving with the product? What benefits have you realized?

Time and Expenses, Generation of a project code, Resource scheduling. The benefits we get are many. We can track and approve also the time and expenses. We can get the reports easily. so management is benefited.

Projector review by Executive Sponsor in Management Consulting
Executive Sponsor in Management Consulting
Validated Reviewer
Verified Current User
Review Source

"Projector PSA - Comprehensive Management"

What do you like best?

A comprehensive solution for managing all aspects of a Services operation that does not get in the way of getting business done. Great insights into resource utilization, project profitability, work pipeline and skills .

Very easy time sheeting and expense management

What do you dislike?

Would like to see integration with Xero Accounting

Recommendations to others considering the product

Well worth evaluating

What business problems are you solving with the product? What benefits have you realized?

Managing a distributed workforce who spend little time in the office. Consultants know where they need to be, when they need to be there and what they are supposed to deliver.

Projector review by Martin V.
Martin V.
Validated Reviewer
Review Source

"Projector PSA User Feedback"

What do you like best?

1. Ease of use once a project has been setup and resources allocated. 2. Ease of reporting before approvals of resource hours and expenses are done.

What do you dislike?

The limitations to Administration setup. We as users are very limited what we can and cannot setup in Projector. Most additions and changes are requested via the support team.

What business problems are you solving with the product? What benefits have you realized?

Personnel timekeeping as well as project expenses.

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Project Coordinator "

What do you like best?

I like the ease of viewing budgets and the progress of projects

What do you dislike?

Administrator duties are quite manual where I believe this could be improved

What business problems are you solving with the product? What benefits have you realized?

There has been a definite improvement in budget forecasts across Lines of Business and we have seen more resources entering their times on time due to the ease of the time entry portal.

Projector review by Kim P.
Kim P.
Validated Reviewer
Review Source

"Strong system, excellent customer support"

What do you like best?

Projector captures all the data we need to manage our Client projects, helping us to produce accurate reporting.

What do you dislike?

Format of report exports could be a bit more user friendly and in a current Excel format.

What business problems are you solving with the product? What benefits have you realized?

We've been able to report profit by project, manage all staffing hours, request vacation time off, capturing expenses for Client billing.

Projector review by Martin D.
Martin D.
Validated Reviewer
Verified Current User
Review Source

"Comprehensive Solution - powerful and flexible"

What do you like best?

We have been using Projector for about 2.5 years. Initially we rolled it out to replace our outdated timesheeting system and as a basic project management tool. As our processes have matured we have found that Projector as a tool actually has everything that we could possibly need, and more, already baked in.

Its strengths are:

- Resource management

- Tracking projects against budgets

- Very powerful report building capability

- The administration of the system is massively configurable and flexible, but not at all complicated to manage

- Excellenty designed and easy to use timesheeting system.

What do you dislike?

The learning curve on the tool is pretty steep and the interface is a little disorganised and dated in some of the screens.

I understand that Projector are in the process of migrating the executable app used by project managers over to a web app. Timesheets have already been migrated to the web app and if the interface for the entire app ends up being as slick as the timesheeting interface it bodes very well for the future indeed.

Weaknesses:

- The executable is Windows only and our Apple users have to run the app on parallels

- The executable app is in need of a redesign. It could be better organised and the interface clearer

- The executable app is powerful and complex. This combined with a slightly confusing interface makes for a steep learning curve before users become effective in the app and quite a bit of training is required.

What business problems are you solving with the product? What benefits have you realized?

We use the tool for:

- timesheet capturing

- project management

- programme management

- reporting, especially on utilisation rates and project budget tracking

- tracking project delivery against initial budgets

Projector review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Easy to use tool for service automation"

What do you like best?

Its ease of use from the perspective of a end user and its intuitiveness for tracking time sheets. Project management and account functionality is seamless.

What do you dislike?

Projector is great. Not much softwares have the versatility and user friendly way in approaching PSA. Not much in particular.

Recommendations to others considering the product

Don't look back. Its the best of its kind in the market.

What business problems are you solving with the product? What benefits have you realized?

Time tracking of resource hours in allocated projects, Vacation and leave plans and their corresponding report and audit trails.

Projector review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Great tool from a front end perspective, clearly need user experience assistance on the back-end."

What do you like best?

This tool is a really solid time tracking tool for front-end users. (meaning those who are entering time, not managing the projects themselves)

What do you dislike?

Even though it doesn't affect me personally, this tool has real struggles in ease-of-use for project managers. The UI can be very unclear, and non-intuitive. It could really use re-thinking in that regard, and redesigning. It looks more like a Windows 95 program than a windows 10 one.

Recommendations to others considering the product

Look into tools that are easier for project managers to use. Front-end ease may not be worth the trouble.

What business problems are you solving with the product? What benefits have you realized?

This tool is great for time-tracking, and is a solid benefit for front-end ease of use. Sadly, if you are looking at the back end, it can be very confusing and frustrating.

Projector review by Jurate B.
Jurate B.
Validated Reviewer
Review Source

"Brief Projector review by Jurate Baubliene, Financial Controller"

What do you like best?

Good for tracking time worked/utilization rate for specific projects

What do you dislike?

Creating new reports is not user intuitive

Recommendations to others considering the product

Great for tracking time/utilization rate for specific projects;

Not so great for building customized reports

What business problems are you solving with the product? What benefits have you realized?

We need to find the way to track simultaneously budgeted and actual hours worked by project so we gain more insight into the profitability of the projects...haven't find the way to run report which would show both dimensions

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Very Functional, not always intuitive"

What do you like best?

PPSA has all the features (plus more) that we need

What do you dislike?

Ease of use... very click heavy, lack of keyboard shortcuts, not very intuitive

Recommendations to others considering the product

It fills a very specific need very well.

What business problems are you solving with the product? What benefits have you realized?

Resource Scheduling, Time Cards, Expenses, Revenue Recognition

Projector review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Projector PSA makes my job easier"

What do you like best?

Projector helps us more easily manage our projects, updates, T&M, and invoices. Thank you!

What do you dislike?

Customer ID linked to Customer Name in same cell; Date written as DD-Month-YYYY.

What business problems are you solving with the product? What benefits have you realized?

Managing prospects, projects and contract stages; time/expenses for projects; invoicing.

Projector review by shari b.
shari b.
Validated Reviewer
Review Source

"Everything in one software"

What do you like best?

Everything works together from input to invoicing client

What do you dislike?

Resources & Users set up should be in one place

What business problems are you solving with the product? What benefits have you realized?

Easy to run Forecast reports. Can see when resources are scheduled for projects or on the bench

Projector review by User
User
Validated Reviewer
Verified Current User
Review Source

"Great platform"

What do you like best?

I like the speed at which the platform loads and the ease of use

What do you dislike?

I can't think of anything

What business problems are you solving with the product? What benefits have you realized?

I'm easily able to track both mine & my team members time

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Projector support is the best that you can get"

What do you like best?

We have installed multiple web services from Projector to SAP and vice versa. In case there is an issue we create a support ticket with Projector which is handled immediately and in the most professional way.

What do you dislike?

Since I am from IT, initially to configure and use the web services took time.

What business problems are you solving with the product? What benefits have you realized?

Project monitoring, Resource scheduling, task scheduling, timecards are all handled in a cohesive way.

Projector review by G2 Crowd User in Information Technology and Services
G2 Crowd User in Information Technology and Services
Validated Reviewer
Review Source

"Must have for Consulting Companies!"

What do you like best?

Projector is a must have for time and expense submission, project management and financial reporting.

What do you dislike?

There is not much to dislike about Projector. I thing may be the cost for smaller companies.

Recommendations to others considering the product

If you are looking for an option for your professional services/consulting business, Projector is the tool for you!

What business problems are you solving with the product? What benefits have you realized?

Projector is a time saver for employee time/expense submission and invoicing. The ability to create invoices and capture all pertinent information that a client requires saves so much time. For Project Mgmt, resource scheduling and reporting, Mgmt can truly ensure that our projects are profitable and resources are utilized.

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Detailed Subledger"

What do you like best?

Projector can handle multiple companies in the same system, tracking time and expense efficiently

What do you dislike?

Setting user permissions and overrides is confusing

What business problems are you solving with the product? What benefits have you realized?

We are a global consulting firm, with consultants submitting expense reports in several different currencies. Projector allows us to select the currency to be used. Time tracking is very easy. We are able to issue invoices with both time and expenses quickly.

Projector review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"COO"

What do you like best?

Ability to customize the solution with UDF functionality.

What do you dislike?

Lack of UDF history ability within the solution

What business problems are you solving with the product? What benefits have you realized?

Projector PSA allows our organization to stay organized in both a billing and delivery capacity.

Projector review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Good functionality but cumpersome user interface"

What do you like best?

Multi currency and easy to provide full supporting documentation for expenses to the client

What do you dislike?

Inability to interface with an accounting package such as Xero. Currently expenses and sales invoices have to be loaded manually into Xero as well as into Projector

What business problems are you solving with the product? What benefits have you realized?

Project management of expenses incurred on a project

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"8 years experience with Projector PSA"

What do you like best?

Pulling my reports, ease of time entry and approval

What do you dislike?

The wait for reports to populate but it is average, we have a lot of information it is parsing through but I am usually in a hurry

What business problems are you solving with the product? What benefits have you realized?

Project Management; Burn rate reporting; Ease of tracking my resources time on tasks

Projector review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Projector Review"

What do you like best?

The staff at Projector PSA probably the best I have ever worked with any company. Quick with resolutions and send you to the correct people the first time.

What do you dislike?

At this moment, I do not find anything i dislike.

What business problems are you solving with the product? What benefits have you realized?

Time tracking was a main issue for us but with Projector we get more than we asked for.

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy to work in the system and great support staff."

What do you like best?

Security of the System and using multiple rates on the project for the same consultant doing multiple tasks.

What do you dislike?

all reports should have all data options to construct a report.

Recommendations to others considering the product

It's a great product.

What business problems are you solving with the product? What benefits have you realized?

Better management of resources and projects.

Projector review by Administrator
Administrator
Validated Reviewer
Review Source

"Solutions Delivery Manager"

What do you like best?

I like interacting with the support team. They have been VERY helpful in any support issue we have raised.

What do you dislike?

We have concerns about the inability to upgrade sandbox separately from Production.

What business problems are you solving with the product? What benefits have you realized?

Resource and project management, electronic timesheets.

Projector review by Administrator in Environmental Services
Administrator in Environmental Services
Validated Reviewer
Review Source

"Projector has helped our business become more efficient and effective."

What do you like best?

being able to track time on billable vs non billable in easy to process and read reports.

What do you dislike?

the currency conversion feature on the expense reports is not very good.

What business problems are you solving with the product? What benefits have you realized?

ease in billing. increased utilization rates. streamlining expense reporting.

Projector review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Valuable"

What do you like best?

integration between time invoicing and the various interfaces

What do you dislike?

not necessarily dislike - would prefer more web enabled components

Recommendations to others considering the product

Start simple

What business problems are you solving with the product? What benefits have you realized?

eliminating efficiencies

Learn more about Projector PSA

Projector PSA Videos

Kate from G2 Crowd

Learning about Projector PSA?

I can help.
* We monitor all Projector PSA reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.