What do you like best?
Prolaw is an all encompassing "Front office" and "back office" software. Our finance people seem to be happy using it and legal staff and attorneys have gotten used to it, but its not without its flaws. its file management meets our needs and the calendaring integration with microsoft outlook is crucial.
What do you dislike?
Prolaw is clunky.
Prolaw is prone to crashing - while searching for documents queries that aren't specific enough will generally crash the program.
Prolaw's addons with microsoft office can lead to problems with the programs hanging while they wait for prolaw, occasionally requiring us to kill the prolaw process in order to save the file.
Prolaw generally requires us to keep multiple case file locaitons, it doesn't handle the saving and editing of things beyond pdfs and microsoft office well. So media will need to be kept in a separate location.
Recommendations to others considering the product
Don't commit until you've tried every option, including the cloud.
What business problems are you solving with the product? What benefits have you realized?
Accurately billing our clients, paying expenses, distributing funds are pro laws biggest strength and our financial record keeping has vastly improved using prolaw.