ProntoForms

ProntoForms

(73)
4.5 out of 5 stars

Mobile data collection application for smartphones and tablets. Instantly connects data to back office or cloud services, as well as emails custom form PDFs to stakeholders and customers.

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ProntoForms review by <span>Matt L.</span>
Matt L.
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Used ProntoForms to Automate Paper Inspection Forms and Timesheets

What do you like best?

From the day we began using ProntoForms, the team has been responsive to our needs and receptive to constructive feedback about the user experience. We started using the platform because we were impressed with both the app/user interface and the data mining capabilities on the back end. It has been encouraging to see ProntoForms actively partner with users to gather feedback and implement changes to the product based on customer suggestions.

What do you dislike?

I have had very few issues with ProntoForms. One of the few is that it has taken longer than we expected to gain full access to the conditional logic form-building features that were sold to us as part of the product. It was a little frustrating to begin using the software only to realize we had to have someone on the ProntoForms team add conditional logic to our forms instead of being able to add it ourselves. To their credit though, ProntoForms has provided timely and high-quality customer service whenever we needed helping adding features to our forms.

What business problems are you solving with the product? What benefits have you realized?

The first business problem we solved with ProntoForms was automating paper field inspection forms. This has saved our field auditors some time, but the biggest benefit has been to our back office. ProntoForms has completely eliminated inspection-related data entry in our back office. The time-savings has allowed our staff to focus on analytics and presentation of the information to our customers. The improvement in how our customers view our approach to safety/quality has been noticeable.

The next business problem we are solving with ProntoForms is automating paper timesheets and field reporting. Once all planned conditional logic features have been implemented, we expect to realize sizable benefits in terms of the timeliness of data from our crews and process improvement for our back office staff.

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ProntoForms review by <span>Evan D.</span>
Evan D.
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Great Product and Great Staff

What do you like best?

Robust feature set, and good support. Have listened to, and implemented, multiple features that we have recommended. Great staff, and our account managers have always been extremely helpful and responsive.

What do you dislike?

Certain features have taken longer than we expected to implement. Adding additional users can also be difficult sometimes. It can also be problematic to change billing structures. After attempting to switch from centralized, to decentralized billing, we ran into several issues.

Recommendations to others considering the product

Do the research to ensure it have the proper connections to your cloud or hosted backends. ProntoForms has been very good in working with us to develop the connections our business required, but it is always important to have the proper implementation plan in place, and interim solutions if they need to develop the connector for you.

Utilize ProntoForms' implementation team, and their form builders. On several occasions we attempted to build forms that replaced excel or paper documents. We found ours to be bulky, ill-designed, or took forever to convert. The form developers at ProntoForms were able to do it in a much shorter time frame (they have ability to develop the forms in excel), and sometimes had design ideas which helped the form. Their plethora of experience may lead them to make suggestions about design that you would not have considered.

What business problems are you solving with the product? What benefits have you realized?

Mobile Auditing for H&S, FM, and more. The data gathered from ProntoForms has allowed us to realize the power of the data that we had been gathering all along.

What Mobile Forms Automation solution do you use?

Thanks for letting us know!
ProntoForms review by <span>Daniel N.</span>
Daniel N.
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Great Product that solves many client needs

What do you like best?

ProntoForms workflow automation is leaps and bounds above the competition. They also have a great pro-services team to help my clients if things get to "complex".

They have an incredibly dedicated team who is always willing to listen to my clients need and concerns. This is often the factor that helps Pronto win some many deals. They are able to tailor the solution to address the clients actual needs.

Also, It's a huge plus that the solution supports an unlimited amount of forms. My clients are often able to leverage the needs of multiple business units to help justify the cost and capture a greater ROI. Many of the other solutions on the market still charge per form.

What do you dislike?

I often receive feedback that the app isn't as pretty on Android. (Although still as functional) They have made great strides to address this recently and the app is more functional than ever on both platforms.

Recommendations to others considering the product

I often hear that pronto seems "expensive". However, I highly recommend companies at least trial the software before saying no. The ROI is immense on data entry time saved alone. Nevermind the dramatic reduction in bad data.

Also, don't be affraid of leveraging their pro-services. The savings in reduced deployment times + advanced capabilities more than make up any short term cost.

What business problems are you solving with the product? What benefits have you realized?

ProntoForms have been used by my client to automate some of the following:

- DVIR

- Food Saftey Reporting

- Site Inspection Reports

- Quoting and invoicing

ProntoForms review by <span>Miranda D.</span>
Miranda D.
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Pronto Forms for the WIN

What do you like best?

Pronto Forms is an easy to use software that I was able to self-teach myself in. I wouldn't say it is the most intuitive software (I have a moderate background in technology) so for those who are not tech savvy in the least should proceed with the idea that extra assistance will be needed to take full advantage of the software's feature.

What do you dislike?

I wish Pronto of Forms had the ability to show a preview of what the form would look like on devices on your computer screen so that I didn't have to continually update the form and refresh my tablet device simultaneously.

Recommendations to others considering the product

Ability to show was the form will look like on a device on the computer.

What business problems are you solving with the product? What benefits have you realized?

Our organization is completing at-home energy audits for low income residents, evaluating their energy and water fixtures, fixing leaks, and referring major issues to a plumber. This work helps residents in the Detroit and metro area significantly lower their energy and water bills. We have transited from using paper forms to electronic forms which has drastically improved our output on data and increased a quality assurance. We realized how much time we were wasting transcribing dozens of hand-written audits!

ProntoForms review by <span>Josh B.</span>
Josh B.
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Exceptional Mobile Forms & Analytics Platform

What do you like best?

1. Easy-to-Use.

2. Fast.

3. Stable.

What do you dislike?

There is nothing about the solution I dislike.

Recommendations to others considering the product

I highly recommend the ProntoForms solution. It is incredibly easy-to-use, and has a robust feature set which continues to evolve, including GPS/Time/Data Stamps, Automated PDF Document Storage, Voice-to-Text Capability, Conditional Logic, Required Fields, Signature Capture, Photo/Sketch Reporting, Forms Dispatch Capability, Comprehensive Well-Documented API's for easy integration with other systems, More than 40 Out-of-Box Integrations with solutions like Box, Quickbooks Online, Microsoft Office 365, etc. as well as a robust Business Intelligence & Analytics Capability. Furthermore, ProntoForms client service and support is top notch.

What business problems are you solving with the product? What benefits have you realized?

1. Eliminating Client Pen/Paper Data Collection.

2. Improving Client Operational Productivity & Performance.

3. Enhancing Client Data Accuracy, Integrity, and Analysis.

4. Enable Client to Deliver Cost Savings.

5. Accelerate Client Business & Operational Decisions.

ProntoForms review by <span>Cleon M.</span>
Cleon M.
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Simple, Effective, Consistent APP, great results

What do you like best?

Simple to use,, field sales trainers completing evaluation forms think ProntoForms is simple to use

Effective, the timely data received makes many departments more effective in support of sales training

Consistent, functions very well, minor issues are handled exceptionally well by a skill support team

Great people work with you,, call out Karen DuBois for her amazing support and strategic guidance

What do you dislike?

I understand the pricing overall, I would greatly appreciate lower coat on the advanced reporting tools to provide even more analytical insight to our management team

Recommendations to others considering the product

Excellent value for forms automation, improved business process flows with results reporting - highly recommended

What business problems are you solving with the product? What benefits have you realized?

Saves time and reduces costs, improved evaluations provides insight for individual sales person training, provides feedback to address sales training gaps, hold sales people accountable to provide an exceptional training experience, shortens training time for productive sales people

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