Proofpoint

(12)
3.5 out of 5 stars

SaaS solutions for threat management, compliance, archiving & governance and secure communication.

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Proofpoint Reviews

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Proofpoint review by User in Sports
User in Sports
Validated Reviewer
Verified Current User
Review Source

"Enterprise Architect"

What do you like best?

Ease of use as an end user of the product and configuration. The web interface is generally pretty easy to use. We could brand the product to fit our needs.

What do you dislike?

There is nothing specific to dislike in the product, It performs core functions well with minimum maintenance and oversight. While branding is possible the UI is dated.

Recommendations to others considering the product

If you are hosting email in in your own exchange environment Proofpoint is a great choice for SPAM and as an edge based email continuity platform. Those currently in the cloud or planning to move to office 365 might want to consider other more integrated solutions

What business problems are you solving with the product? What benefits have you realized?

Spam Firewall, email recovery during outages. Proofpoint has been valuable during times when internal email environment has been down because it holds mail that has not yet been delivered to Exchange and it can be opened and viewed. Of course new email cannot be created or sent, but receipt and review is possible.

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Proofpoint review by <span>Brian B.</span>
Brian B.
Validated Reviewer
Review Source

"The software does a decent job!"

What do you like best?

Easy to setup and maintain. Daily report of blocked emails. Easy to release or block spam.

What do you dislike?

The UI is a little outdated, but other than that I really don't have many complaints. It performs it's designed functions pretty well without a lot of hands on effort.

Recommendations to others considering the product

If you are thinking about using this software I would suggest you do the trial first and this will help you understand how easy it is to use and maintain.

What business problems are you solving with the product? What benefits have you realized?

Useful for Spam, email recovery when outages occur. When email is down Proofpoint holds all email that has not yet been delivered and it can be opened and viewed from the user web interface. No new email cannot be created or sent, but the ability to still receive and review does work.

What Data Security solution do you use?

Thanks for letting us know!
Proofpoint review by <span>Bree V.</span>
Bree V.
Validated Reviewer
Verified Current User
Review Source

"Proofpoint Review"

What do you like best?

This is the product for email protection. There is no other product that compares to this. It is easy to use and easy to create custom rules, alerts, and reports. It runs the email in a sandbox and can rewrite urls found in an email.

Phishing

Malware

Spam

Bulk mail

What do you dislike?

The price and the searching capability could be better, sometimes when you click between dates, and phishing/malware it is buggy.

What business problems are you solving with the product? What benefits have you realized?

Email protection

Proofpoint review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Best Email Protection"

What do you like best?

The fact that we can rest assured that we are protecting our end users and our company at a high level again email fraud, attachment defense and malicious urls.

What do you dislike?

Complexity of managing rules and policies.

Recommendations to others considering the product

Proofpoint is a full-featured email filtering product that works effectively.

What business problems are you solving with the product? What benefits have you realized?

Email filtering and protection. Proofpoint protects us from viruses, email fraud, etc.

Proofpoint review by Agency in Human Resources
Agency in Human Resources
Validated Reviewer
Review Source

"Proof Point - The WORST company out there"

What do you like best?

Nothing. Nada. Zilch. They are awful in every aspect of business.

What do you dislike?

The worst of these types of companies on the market.

Bar IP addresses and emails without reason and DO NOTHING to fix it when contacted.

They are single handedly ruining my business with their ineptitude and complete lack of care or accountability for their actions.

Recommendations to others considering the product

Save your money and go to a company that actually cares about the job they're doing and doesn't screw over legitimate businesses and then refuse to fix their mistakes.

What business problems are you solving with the product? What benefits have you realized?

None whatsoever. They are the most useless 'security' vendor you could possibly find. AVOID AT ALL COSTS.

Proofpoint review by <span>Terry R.</span>
Terry R.
Validated Reviewer
Review Source

"Great product for Spam control that pushes the management and load off your servers and bandwidth"

What do you like best?

the fact that it lets the individual control what is spam or not and minimizes the junk that arrives into our emails system. this lowers our cost of storage and archiving. People like it and we have almost no calls about spam, I didn't get an email, lost an email, etc.

What do you dislike?

Getting data from proofpoint about how their system works and configuring as you want may take more time that you would like, but this is somewhat expected once you outsource technology too the cloud. It can't fix everything as we did have some successful phishing attacks because from proofpoints perspective the email was legitimate

Recommendations to others considering the product

One thing we learned is to make sure you quantify what you need for history of emails that do not come into your email system. We only allocated 7 days for the retention of stuff that does not get through because it was marked as spam, malware or virus. In some cases of a breach, you may want to do some investigation that might require looking past 7 days. They charge more to keep more longer, so consider this at initial purchase or you may have to add it later.

What business problems are you solving with the product? What benefits have you realized?

Many questions and help desk calls about spam, false positives, executives irritated by spam and not getting emails.

Benefits - We have minimized the email coming into our systems, people have a dashboard of spam they can pick and choose what is delivered, whitelisted, or blacklisted.

Proofpoint review by <span>Tiffany M.</span>
Tiffany M.
Validated Reviewer
Review Source

"Sometimes Proofpoint worked too well"

What do you like best?

Proofpoint did not allow any spam to be delivered in my inbox.

What do you dislike?

Sometimes Proofpoint worked too well, there were many times that I would mark my vendor emails as safe, but they would still end up in the Proofpoint filter, which would be frustrating.

What business problems are you solving with the product? What benefits have you realized?

Spam email

Proofpoint review by <span>Earl W.</span>
Earl W.
Validated Reviewer
Review Source

"Crappy interface "

What do you like best?

While it performs well the interface is over convoluted with settings that would be well served if data option driven

What do you dislike?

The entire interface is too much. Display admin stuff to admins and else to respective teams

What business problems are you solving with the product? What benefits have you realized?

Mail security scanning before SMTPdelivery

Proofpoint review by <span>Collette K.</span>
Collette K.
Validated Reviewer
Review Source

"Proofpoint Review"

What do you like best?

Ability to rewrite urls, block emails from reaching the sender, if email does contain malicious link or attachment it runs it through a sandbox and provides some analysis

What do you dislike?

sometimes the searching and filtering is buggy, have had some emails slip through when the same email gets caught a few times

What business problems are you solving with the product? What benefits have you realized?

URL rewrite, blocking spam and malicious emails from reaching the recipient

Proofpoint review by Administrator in Investment Management
Administrator in Investment Management
Validated Reviewer
Verified Current User
Review Source

"One of the best Spam filters out there"

What do you like best?

The ability to receive notifications when a user actually clicks a link within a potential phishing email. Email notifies the sender, receiver and the link that was clicked on. This helps when phishing emails are able to slip through, we have visibility when users fall for phishing emails.

What do you dislike?

The main management panel could use some cosmetic improvements.

What business problems are you solving with the product? What benefits have you realized?

Protecting users against phishing emails which protects are company from malware infections, ransom ware, and leaked data.

Proofpoint review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Nice AntiSpam Solution"

What do you like best?

Proopoint seems to just work. We are new to the solution and so far have no complaints.

What do you dislike?

So far this solution seems to solve for the issues that we have at this time.

Recommendations to others considering the product

They are definately a great solution for email protection.

What business problems are you solving with the product? What benefits have you realized?

E-mail continuity and protection.

Proofpoint review by <span>Jeff L.</span>
Jeff L.
Validated Reviewer
Review Source

"Proofpoint Review"

What do you like best?

Proofpoint offers a comprehensive solution covering all aspects of email protection, privacy protection, and litigation protection (through their archiving solution). The ability to deploy the Proofpoint email security and privacy suite on-premise or hosted allows for ultimate flexibility. The spam and virus capture rates are top notch. The privacy protection suite works well, but many organizations still need to understand their goals and objectives with deploying such a solution.

What do you dislike?

Really not much to dislike, given the flexibility they provide while still balancing functionality and simplicity.

Recommendations to others considering the product

Very good solution set. However, since they don't provide the actual email infrastructure like Google or Microsoft, I expect PP to be acquired.

What business problems are you solving with the product? What benefits have you realized?

Ease of deployment, lower cost through hosting, email protection for inbound and outbound threats. Using PP, we experienced a much lower TCO vs. other appliance-based solutions.

Kate from G2 Crowd

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