The highlight of this software is the fact that it is cloud based. However, most of these software programs are nowadays. Another useful feature was the ease in which you could write and print checks, set up new accounts, and add/delete journal entries.
This software would be best suited for a very small commercial portfolio or for predominantly residential properties. I find it difficult to navigate through the interface when dealing with multiple properties each containing a dozen or more tenants.
I highly recommend this product for anyone managing residential properties!
Through this software we are able to easily create financial reports and organize our data for the owners and Landlord. We are able to maintain dozens of bank accounts and dozens of leases for each tenant and set reminders for lease expriations and renewals.
I enjoy having everything centrally located in one software platform. Propertyware (PW) does everything you need from running robust reports, automatically posting rent, accepting rent online, providing tenant and owners with an online portal 24/7 to managing maintenance and routine work orders. They have different levels of users like a marketing/leasing agent to a handyman to grant partial access to parties. I could not imagine running a property management company without a web-based software system that will cover every facet of property management.
It's not best-of-class for and one thing. But it's much better than frankenstiening different software systems together. But it does do everything well. The Owner's Statements are terrible and confusing even for me. On occasion the software is laggy but PW has tried really hard to improve the consistency. You can only have one window open at a time. They run on a price partition model so every time the roll out a new feature it is additional $$.
In addition to looking at Propertyware, I recommend looking at Rent Manager, Appfolio, and Buildium (in that order). Keep in mind every al-la-carte tool they offer is at an additional fee. Do your research before adopting a property management software and talk to as many people who use this type of software. Once you join the exit barriers are too high.
We needed a large all-in-one platform to communicate effectively with the tenants, owner, and office staff. We have benefited from having online chat capabilities with our staff, owner and tenants. Everything is only a few clicks away and you only have to login once.
And it greatly simplifies my day-to-day life. I am able to keep track of Tenants and where they’re at with their rent payments as well as perspective tenants and the applications process
Nothing. When we have had difficulties we simply have had to call property where support in our issues have been resolved in a timely manner
It’s easy to use, easy to stay organized, keeps you on task, everything you’ll ever need.
It frees up time for other tasks in the office and even better at frees up time for me to have to myself!
Propertyware is a comprehensive solution with everything under one roof. From marketing, screening, managing, accounting, and reporting, it does it all.
The only thing it needs to take it to the next level is a more robust accrual accounting system.
Set it up right from the beginning and it will work very well for you. Don't be afraid to ask for advice from the implementation team during setup as well as other power users.
Propertyware brings all of the operating functions of our business together in one software. It also gives us portals to Interface with our owners and tenants in a seem less, online manner. It has also allowed us to become a paperless business with it's cloud storage features.
Propertyware has a lot of features, and it is easy to use over all.
It is not very easy to learn to use. There are so many features and difference places to click through the product.
Get a good contact for support. So valuable.
I have not had many business problems with Propertyware, whenever there is a bug, a trouble ticket is opened, and the problem is quickly resolved. They also adapt to feature requests.
The ease of use, customer service, the fact that it is simple for my tenants to use.
Nothing, it serves its purpose well, and we are very pleased.
We can keep paper in the office to a minimum, and all of our tenant related files are in one place and accessible anywhere, we have taken vacations while managing to run the business effectively.