PROS Smart CPQ

PROS Smart CPQ

(18)
3.7 out of 5 stars

Combining the productivity improvements of CPQ with the incremental profitability of price optimization and guidance, PROS CPQ turns your CRM system into a revenue and profit maximization engine. Smarter Is Better.

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PROS Smart CPQ Reviews

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Showing 19 PROS Smart CPQ reviews
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PROS Smart CPQ review by <span>Clay W.</span>
Clay W.
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Verified Current User
Review Source

"Cadillac solution backed by top tier customer service"

What do you like best?

Ultimate flexibility. This tool can be configured to accommodate basically any product catalogue configuration one can imagine. Also offers nearly endless control over the user experience associated building a quote (input validation, approvals, bundling, background automation, user permissions, and the list goes on..)

What do you dislike?

Complexity is inherent to a tool with almost no limitations in configurability. I'm sure that complexity varies widely across use cases but we found there to be a pretty steep learning curve for administrators. That said, the folks at PROS incredibly patient and helpful in the effort to get our team up to speed.

Recommendations to others considering the product

You get your money's worth. The implementation process was very thorough, and the handoff from thier team to ours was handled gracefully. If you're lucky enough to draw Charles Campbell as your implementation lead you will not be disappointed - the guy is a living legend.

What business problems are you solving with the product? What benefits have you realized?

We have a complicated product offering, a complicated set of business rules to honor, and our product catalogue data is tied together with a string of band-aids applied by the warriors of yesteryear. It is almost certain that the owners of this dataset over time had no communication with each other, and I believe they did most of their work blindfolded.

The efficiency gains we're seeing in our reps ability to effectively navigate our product catalogue are nothing short of remarkable. Beyond that, the constraints engine has allowed us to enforce the user input in ways we could never even imagine. This has resulted in significant improvements of data accuracy flowing to downstream systems which opens up an array of obvious benefits. It

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PROS Smart CPQ review by Internal Consultant in Oil & Energy
Internal Consultant in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"Cameleon / PROS CPQ"

What do you like best?

It is incredible flexible. Until now there wasn't a product configuration constraint or specificity that couldn't be handled by PROS CPQ / Cameleon. There is also an API to further enhance the possibilities. The user interface is simple and easy to understand and the main user environment is a web page.

What do you dislike?

The main output for the product configuration is an XML file. This can be a good thing in some cases but we think that would be better to save the output data in database tables by default. The tool allow to use custom tables to save the data you need to do interfaces, connecting BIs, reports and so on, but it would be better to have this feature as default.

What business problems are you solving with the product? What benefits have you realized?

Quotations for complex products with non standard bill of materials and manufacturing routing. Our product doesn't have an easy to compute bill of materials, so it is hard to compute raw material planned quantities, manufacturing routing and planned times (setup and process) in order to return a 100% accuracy quotation price. Also there is also a strong interface with and APS / scheduling tool to sequence the work orders generated by Cameleon.

What CPQ solution do you use?

Thanks for letting us know!
PROS Smart CPQ review by Administrator in Food Production
Administrator in Food Production
Validated Reviewer
Review Source

"Cool Features - Difficult Deployment"

What do you like best?

Pricing guidance is great, and our sales team is able to get through CPQ with proper training without a lot of additional support.

What do you dislike?

Modification, customization, and implementation of CPQ requires a lot more development resources from the customer than I would have thought. It is not by any means a simple plug in for Salesforce. The process also seems to have a lot of unnecessary clicks and entries, which are fine once you are aware of them, but they do slow the process down. There is also no good way to push products from an Opportunity in Salesforce to CPQ, so if you run opportunity renewals or clones, it is the same as creating a new PROS quote each time. Also, administration of CPQ is not very straightforward, and they will require additional paid trainings for your teams that is not included in the initial SOW.

Recommendations to others considering the product

It won't be an easy transition, no matter what you are using. Ask a lot of questions during the discovery phase, and see how the information they ask for will impact the end product as early as you can. We ran through several iterations of the "final" product before launch because we didn't know what the decisions being made during the early phase were doing to the finished product.

What business problems are you solving with the product? What benefits have you realized?

We needed pricing guidance to understand willingness to pay, PROS helps address that issue. It has been very useful in that regards.

PROS Smart CPQ review by User in Automotive
User in Automotive
Validated Reviewer
Review Source

"Salesforce Integrated Pricing Tool"

What do you like best?

We have implemented salesforce software for our sales team. The integration of PROS into salesforce allows our sales team to go to one place to view all of their customer information including the pricing. The tool allows them too create specific price catalogs for their customers from a type of product to an individual product. The software also includes workflows if approval is required.

What do you dislike?

The tool required a process change in the way we handled pricing. We have not been able to successfully implement the tool for those teams that create frequent bids.

Recommendations to others considering the product

If you use salesforce, this is a great pricing tool that will allow your salesforce to stay on the same platform and have all of their customer information in one location.

What business problems are you solving with the product? What benefits have you realized?

Prior to PROS, we submitted customer pricing via forms/spreadsheets. With PROS we are able to automate this with workflows for approvals if needed.

PROS Smart CPQ review by <span>Pierre A.</span>
Pierre A.
Validated Reviewer
Review Source

"SDMO uses Cameleon/pros CPQ since 1997 for quotation (CRM) and technical data generation (ERP)"

What do you like best?

the strong capacity of the configurator and the simplicity of the maintenance

the improvement of the quality in all the data that we have to manage in the different areas

a very good lean solution in the process from the quotation to the order and the technical data generation

What do you dislike?

no particular point except the production of customized documents

Recommendations to others considering the product

Pros CPQ is a global solution which covers the processes from the quotation to the order entry including the technical data generation (bill of materials and routings) and offering a simple and rapid solution to improve the communication between marketing, sales, engineering, produciton and service .

What business problems are you solving with the product? What benefits have you realized?

most of our production is made to order and the Cameleon/pros CPQ is a key advantage to manage configurations

PROS Smart CPQ review by <span>Kory L.</span>
Kory L.
Validated Reviewer
Verified Current User
Review Source

"A robust quoting tool with fantastic professional services and support"

What do you like best?

The PROS CPQ tool is incredibly powerful. It enables the most complex product and service catalogues to be simplified for end users. The web interface is fairly intuitive given the wide range of functionality and adaptability.

What do you dislike?

It is not a simple system to administer. It requires a very strong understanding of data and system architecture. Perhaps that is the inherent nature of a tool that is like a Chameleon.

What business problems are you solving with the product? What benefits have you realized?

We have achieved a significant reduction in time of quoting with fewer errors.

PROS Smart CPQ review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"PROS CPQ"

What do you like best?

We have enhanced the tool with quite some good functionality. Good connectivity to sales force. Web-based solution is supporting future mobile usage.

What do you dislike?

The performance of the tool is not at the level needed for offers with higher numbers of item lines. Missing integrated document generation in the core functionality.

Recommendations to others considering the product

We have enhanced quite some additional functionality to improve the usability of the tool. This is very helpful, on the other hand, the way to get there was very cumbersome. Try to stay as much as you can within the standard functionality or include your enhancements to become part of standard.

What business problems are you solving with the product? What benefits have you realized?

Our offering is quite complex and needs to be adapted in the majority of the cases to the customer needs. The options given in the tool are supporting this demand in order to allow the sales engineer to generate in a flexible way the structure needed (f.e. buildings, floors, show or hide values etc..).

PROS Smart CPQ review by Administrator in Education Management
Administrator in Education Management
Validated Reviewer
Verified Current User
Review Source

"PROS CPQ Administrator Review"

What do you like best?

I like the flexibility best. It provides the user the ability to modify the application to meet individual business needs.

What do you dislike?

Some of the flexibility built into the system requires PROS personnel to manage the modifications removing control from the local administrator.

Recommendations to others considering the product

If you want a highly flexible tool then PROS CPQ will meet your needs.

What business problems are you solving with the product? What benefits have you realized?

Primary business problems include flexible pricing scenarios, guided selling processes, mandatory product lists, and organization of a large list of products into useable collections. Benefits include easy to use product for the sales reps to provide quotes to their customers.

PROS Smart CPQ review by Administrator in Food Production
Administrator in Food Production
Validated Reviewer
Review Source

"A good application to use globally"

What do you like best?

Customizable, modern look and feel, having a system with all your quoting data and history allows for much better analysis and trend mapping to drive business stratrgy

What do you dislike?

User experience could be improved. There are d lot of clicks and back and forth to get to a finished quote

Recommendations to others considering the product

I would recommend the business SME's and champions of the tool have a clear understanding and well documented Business process before engaging with smart cpq - from pricing strategy to approval processes these things should be worked out beforehand .

What business problems are you solving with the product? What benefits have you realized?

Win loss tracking

PROS Smart CPQ review by User in Chemicals
User in Chemicals
Validated Reviewer
Review Source

"CPQ Concept is really appealling, but experience with PROS CPQ shows that it is quite complicated"

What do you like best?

Flexibility for the Sales Manger to configure the offering in a central access point.

What do you dislike?

PROS CPQ seems to be quite complicated to configure and we have now and then bugs in the implmentation that are caused by product defects.

Recommendations to others considering the product

The concept of PROS CPQ to integrate the preparation of Quotes with Pricing is great. The only downside I see is that the configuration effort is quite high and quite time consuming.

What business problems are you solving with the product? What benefits have you realized?

1. Standardized quotation process / 2. Giving sales a pricing authority.

PROS Smart CPQ review by Internal Consultant in Oil & Energy
Internal Consultant in Oil & Energy
Validated Reviewer
Review Source

"Cameleon / CPQ"

What do you like best?

Flexibility of the configurators in terms of the hierarchical design of products and the provision of interdependencies for maintaining consistency. From a user perspective it is very user friendly and couldn't be simpler to use

What do you dislike?

Rigidity of XML output. Would prefer to see a solution where the XML can be more customised. Also isolation of quotation data, would be beneficial to be able to report on a group of quotes including the detail within each of them

What business problems are you solving with the product? What benefits have you realized?

Automatically feeding data into other business systems, removes manual input errors. Speed of obtaining estimation output and consistency of results.

PROS Smart CPQ review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Review Source

"Rough"

What do you like best?

The CPQ tool is appropriate for configurable products. Unfortunately our company bought it to use to configure a deal. Transition has been rough

What do you dislike?

We are trying to fit a square peg in a round hole with this application. Frustrated that the sales rep sold it to our marketing team when it is not really meant to do what we need

What business problems are you solving with the product? What benefits have you realized?

none yet - still trying to go live after 3 years and 3 starts and stops of the project.

PROS Smart CPQ review by Administrator in Computer Hardware
Administrator in Computer Hardware
Validated Reviewer
Verified Current User
Review Source

"PROS Smart CPQ"

What do you like best?

Allows user to create accurate configurations.

What do you dislike?

Extremely complex to maintain. Requires programmers to maintain. Uses non-standard development tools and paradigms.

Recommendations to others considering the product

If possible do a pilot before buying. Selecting the correct CPQ tool requires much more than a sales demo.

What business problems are you solving with the product? What benefits have you realized?

Problem: Creating accurate configurations for complex products.

Solved: Yes

PROS Smart CPQ review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Good, configurable product"

What do you like best?

The product is extremely configurable and can be adapted to most any set of business requirements.

What do you dislike?

Some limitations with integrating with standard IT change management systems. Administration requires developer-level skill set.

What business problems are you solving with the product? What benefits have you realized?

Managing our product catalog

PROS Smart CPQ review by Industry Analyst / Tech Writer in Retail
Industry Analyst / Tech Writer in Retail
Validated Reviewer
Review Source

"Liked the flow structure"

What do you like best?

the way the modules are setup and the flow. retail products and items setup. Recommendation for wide category or items and merchandise. It helps in analytics.

What do you dislike?

nothing specific but some user orientation.

Recommendations to others considering the product

Yes. would recommend it with retail requirement and pros prospective. retail products and items setup. Recommendation for wide category or items and merchandise. It helps in analytics. They should go through the artichitecture solution and recommendations who it is setup. Its a cool software and do suggest give it a try.

What business problems are you solving with the product? What benefits have you realized?

retail products and items setup. Recommendation for wide category or items and merchandise. It helps in analytics.

PROS Smart CPQ review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Director of Architecture"

What do you like best?

User interface and strong pricing analytics capability.

What do you dislike?

Does not support our configuration workflow, but that is caused by our specific business requirements and not due to a gap with Pros CPQ.

What business problems are you solving with the product? What benefits have you realized?

Currently using pricing analytics in production.

PROS Smart CPQ review by User
User
Validated Reviewer
Review Source

"not sexy but reliable "

What do you like best?

Not sexy and user friendly interface, but quite reliable tool zhen coming to figures

What do you dislike?

look and feel is really old... but our version is not the latest one

What business problems are you solving with the product? What benefits have you realized?

Pricing activities for our project

PROS Smart CPQ review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Sophisticated CPQ"

What do you like best?

Very powerful configuration and pricing tool that runs in the cloud

What do you dislike?

Have not played around with it long enough.

Recommendations to others considering the product

Compare against Apttus too

What business problems are you solving with the product? What benefits have you realized?

CPQ

PROS Smart CPQ review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"PROS CPQ Review"

What do you like best?

Ability to handle complex pricing, configurations and rulesets. Strong native Salesforce integration. Meta-data driven mobile app. Established publicly traded company with many years experience.

What do you dislike?

Not native on Force.com so the admin tool takes more learning (also a benefit for complex rules logic however).

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