What do you like best?
ProWorkflow provides the team with an easy way to track their daily activities, monitor their productivity and ensure projects and tasks deadlines are met. It has a simple drag and drop feature and will display only tasks the specific user is assigned to. Accounts can readily access any expenses for invoicing. Projects can be completed and archived easily and conveniently. Switching between staff to monitor their time is a simple process.
What do you dislike?
A cumulative tracking of time is required. Unfortunately, when logged in as a single user (as opposed to "all staff") you can only see the time you've contributed to a task. If multiple people are working on a project at any given time, you're unable to see how many hours in total have been used against any allocated project. Also, it's basically a right of passage for new staff members to accidentally "complete" tasks despite training as it's very tempting to click the circle button.
Recommendations to others considering the product
Use ProWorkflow to ensure your team are across what projects, tasks and clients you are working on. All our staff are trained, use and enjoy PWF and the benefits it brings.
What business problems are you solving with the product? What benefits have you realized?
ProWorkflow is an efficient time tracking tool used in our agency to monitor and bill time, and generate hours reports for the purposes of billing. It has been a useful tool in ensuring projects come in under time and under budget, and provides early warning signs if a project is likely to go over.