PRTG

(24)
4.4 out of 5 stars

PRTG is a network management software solution that monitors your network using a range of technologies and assures the availability of network components and measures traffic and usage.

Work for PRTG?

Learning about PRTG?

We can help you find the solution that fits you best.

PRTG Reviews

Ask PRTG a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 24 PRTG reviews
LinkedIn Connections
PRTG review by <span>Román P.</span>
Román P.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

The best things I found on PRTG are: the portability and the possibility to monitor almost everything in our systems.

What do you dislike?

Up to now, we have covered every requirement we have. And we don't have any to complain about.

Recommendations to others considering the product

You can choose PRTG if you are looking for a stable, portable and easy configuration monitor software.

It is really easy to configure, and you can choose between use your own server or work in the cloud.

When you need to monitor your systems (any kind of system), is mandatory to be always aware of the potential errors or problems. That's the only way to react properly. When you use PRTG you can use the APP (iOS and Android compatible). This APP is really effective, and allow you to keep the track of the operation 24/7.

In addition, PRTG use a very generic concept, so you can monitor almost everything. For example, you can build stored procedures and evaluate the behavior of your data. That's really awesome because allows unlimited possibilities.

On the other hand, PRTG is no so expensive, and you can work with the free license, which allows up to 100 sensors.

What business problems are you solving with the product? What benefits have you realized?

We can monitor almost everything. We have a very transactional platform, over several countries, and we can monitor every aspect of the operation in each country all the time. The software works with sensors, and these are really generic, what allow to monitor almost every aspect of the operation.

0 of 0 found this helpful.
Helpful?
Sign in to G2 Crowd to see what your connections have to say about PRTG
Headshots
PRTG review by <span>Alex R.</span>
Alex R.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

It is very easy to add new sensors when you add a new device to the network. My favorite feature is the ability to monitor the traffic patterns of any port. You can also set alarms that if your traffic is unusual it will send an email alerting you.

What do you dislike?

There is not much I dislike about the software, it is easy to use for the most part and has a lot of functionality. However, I'm not sure if this is an issue on our end but there are a lot of times that the webpage runs slowly and eventually the server crashes.

Recommendations to others considering the product

I am not sure how much it costs for this software as it was already implemented when I started working, but I am sure they will provide a free trial.

What business problems are you solving with the product? What benefits have you realized?

We use PRTG to monitor our network of two college campuses. It works wonderfully for this purpose and provides one location to watch both our physical locations.

0 of 0 found this helpful.
Helpful?

What Network Monitoring solution do you use?

Thanks for letting us know!
PRTG review by <span>Jason A. T.</span>
Jason A. T.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

The extensibility and massive number of systems that PRTG can monitor is fantastic. If it's not natively built in, which I've found few that are not, you can easily import MIBs or write a PowerShell script to pull the data you need.

What do you dislike?

The pricing structure is out of whack. You buy in increments, not packs, and the licenses are based on nodes. You start with 500 nodes monitored, and can double it to 1000 for a fairly affordable cost. If you need 1001 though, you can't just buy another 10 or even 500, you have to upgrade to the 2500 node license at 3x the cost. No other options. This makes PRTG suitable for small installations, but it doesn't scale with a small budget.

Recommendations to others considering the product

It's a great product for under 1000 items monitored (doesn't take many 48-port switches to get to 1000, so it's really not that much. Over 1000 though, be prepared for sticker shock.

What business problems are you solving with the product? What benefits have you realized?

PRTG provides a quick and easy way to get good system monitoring and custom dashboards in place. We've used it to get some great visibility and notification of when systems go down. It's also a cost effective way to implement dashboarding, and doesn't require significant IT resources to implement, manage, or customize.

0 of 0 found this helpful.
Helpful?
PRTG review by <span>Michael M.</span>
Michael M.
Validated Review
Verified Current User
Review Source

Your network - at a glance

Reviewed On
Validated Review
Verified Current User
What do you like best?

Netflow and ping sensors are used daily. We monitor the up time of our local servers and at remote locations. A simple look at the screen will tell me if I have a problem. Netflow reports help me track down who's using excessive bandwidth.

What do you dislike?

The client and server update so often. It seems like it's daily, although it probably isn't. A necessary evil, I'm sure. I'd rather have a minor inconvenience than a software package with security holes.

Recommendations to others considering the product

It has an automated setup which is great. But if you're using the free version with limited probes, you'll run out quickly. Let it run auto setup, then remove the extraneous probes you don't need/want.

What business problems are you solving with the product? What benefits have you realized?

Bandwidth usage tracking. Server uptime status. Networking utilization across our WAN

0 of 0 found this helpful.
Helpful?
PRTG review by <span>Jeff S.</span>
Jeff S.
Validated Review
Review Source

Maps are great, monitoring is jut ok.

Reviewed On
Validated Review
What do you like best?

If you can get past the high price you have to pay for the privilege to use PRTG, then you can create some wonderful dashboards (which PRTG calls maps) to put up in your NOC. Compared to other programs that do the same type of monitoring, it leaves much to be desired. But, PRTG does have one of the best customizable dashboard systems that I have seen, there are some limiting types of monitoring, but you can't have it all.

What do you dislike?

The price. Your organization needs some deep pockets to maintain ongoing support. To get any sort of meaningful information PRTG falls into the trap of a lot of other systems, you have to spend hundreds of man hours customizing the system to your own needs.

What business problems are you solving with the product? What benefits have you realized?

It is a monitoring tool that we use to monitor servers, network equipment, and other SNMP enabled devices.

0 of 0 found this helpful.
Helpful?
PRTG review by <span>Jamie I.</span>
Jamie I.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

Clean, sleek interface

Easy to understand from a user perspective

Good permission functionality, able to provide 'ringed-fence' logins for external users

Tree interface allows settings and permissions to inherit their way down the tree

Flexible notification/threshold functionality

Lots of monitoring options to deploy

Very easy to update, deploy new probes, move and clone sensors

Has a 'Library' function that allows you to restructure existing sensors without duplicating them

What do you dislike?

PRTG does not protect itself from its own configuration. If you are creating ping sensors that attempt to ping too often that it can collect the results, it can have repercussions, such as grinding the entire system to a halt. PRTG also has a matrix about how many of certain types of sensors you can create on a probe - however the system doesn't have any kind of tracking for it, so the only real way of telling that the probe is overloaded is that it starts slowing down - and this impacts the data collection. The higher importance of your PRTG installation, you will have to have a keen eyed administrator.

Although PRTG is capable of scaling upwards, once you start to manage thousands of sensors, you need to start rigorously planning your probe deployment. The probe limitations may prevent you from logically grouping your sensor groups at a top level. And you won't notice performance problems until your data collection is already being impacted.

Our internal users use AD authentication. PRTG has a control that if there are too many failed logins in quick succession, then it delays all logins to protect itself from brute forcing. Unfortunately this does more harm than good when someone's password expires and PRTG is still running on a device somewhere (this happens quite often).

You can set a desired availability percentage in your settings, which applies to reports. Unfortunately, it's one setting for your entire environments - we want to monitor different availability levels for different services that we monitor!

Recommendations to others considering the product

PRTG is great for pretty much any monitoring scenario for any ICT shop. After exploring the market after installing PRTG, we ended up right back with them.

What business problems are you solving with the product? What benefits have you realized?

We use PRTG to monitor major backhaul telecommunication links, over 10,000 devices deployed in over 30 points of presence, and a multi-tenanted virtual environment. PRTG provides us event monitoring, alerting to responsible staff and end users, capacity management and uptime reporting. It is a critical piece of infrastructure that allows us to produce metrics for our OLA's and SLA's.

0 of 0 found this helpful.
Helpful?
Kate avatar
Kate from G2 Crowd

Learning about PRTG?

I can help.
* We monitor all PRTG reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.