Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.
Delivers notifications to both sides of the conversation.
Sends automated emails to further engage clients and potential clients.
Allows for live chat to be enabled within the app for customer help.
(Based on 36 reviews)
Archives conversations in a separate location for later reference.
(Based on 35 reviews)
Enables employees to denote potential customers.
(Based on 30 reviews)
Establishes a knowledge base for employee reference during conversations.
Provides a central location for help requests, helping employees respond sooner.
Allows for the creation of profiles for contacts and customers.
(Based on 29 reviews)