Push Operations

Push Operations

4.3
(32)

Push Operations is an integrated workforce management system for restaurant owners and managers. It allows users to schedule, track time, process payroll and manage their HR and staff information.

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Push Operations Reviews

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Showing 32 Push reviews
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Push review by Amanda N.
Amanda N.
Validated Reviewer
Verified Current User
Review Source

"Overall a good experience, with a few hiccups"

What do you like best?

Always a friendly staff member to promptly answer the phone and try to help with any questions or concerns I have.

Having employees payroll and vacation history available whenever they need it.

I haven't had a problem while running payroll that the PUSH staff couldn't fix day of. This is important to me because I always want to make sure that my employees are paid on time.

What do you dislike?

There have been a few background technical glitches with some reports, running payroll etc.

Employees have complained about not being able to access their pay stub through the PUSH mobile app.

I don't like how they removed all the 2017 earning and deductions now that we are in 2018. So I couldn't look back and see what vacation or meal benefit I had entered in for specific employees once January 2018 came along.

Recommendations to others considering the product

It is a great system and very easy to use for the amount of employees I deal with (~100).

With a bit of a smaller staff I am able to track mistake fairly easily and PUSH will always help fix the error I would in a speedy and professional way.

What business problems are you solving with the product? What benefits have you realized?

Accurate and speedy ROE processing. Ability to have T-4's online for staff

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Push review by Kevin T.
Kevin T.
Validated Reviewer
Verified Current User
Review Source

"Streamlining of informations"

What do you like best?

No need to copy and paste info from one system to another and to the third. All are done within PUSH including deposit to bank. Employees clock in and out and have the system to capture the hours worked, managers approves it, and accountants can focus on doing the payroll by checking for abnormalities (instead of doing data entreis

What do you dislike?

Mobile version is good for employees but is not perfect for payroll administrator yet.

Recommendations to others considering the product

For business who have trouble to keep track of payroll employees, PUSH makes things so much more simple

What business problems are you solving with the product? What benefits have you realized?

Dealing with employees from different locations used to be headache for payroll, having all the info in the cloud base system makes info sharing so much more easier and transparent to everyone.

What Restaurant Management solution do you use?

Thanks for letting us know!
Push review by Jason G.
Jason G.
Validated Reviewer
Verified Current User
Review Source

"Push makes everything easier"

What do you like best?

Push Operations saves so much time! Having your clocking, scheduling, budgeting and payroll all available in one unit has saved so much time on data entry and data checking.

What do you dislike?

Nothing, Push is a fantastic product all around.

Recommendations to others considering the product

Make the switch! The administrative work up front with inputting all the information into a new payroll provider, setting up your schedule templates etc. is a big task, but once it is done it saves you so much time on a week to week basis.

What business problems are you solving with the product? What benefits have you realized?

Push has freed up so much time that would have been spent entering payroll, checking/confirming staff hours worked, scheduling etc. What would have taken 10+ hours of my week now takes 1 with Push.

Push review by Mike C.
Mike C.
Validated Reviewer
Verified Current User
Review Source

"Great software!"

What do you like best?

Makes running our restaurant so streamlined. Scheduling, payroll, tracking hours, it does SO much of our HR requirements. Highly recommend for any size operation. Saves us many hours a week and keeps our HR highly organized with regards to scheduling and hours tracking.

What do you dislike?

Sometimes changes to the software show up with no notice but this is a minor inconvenience at worst.

Recommendations to others considering the product

Try it. Call me if you ever want a referral or recommendation, I’m happy to tell the story of my experience with Push the last few years. Great software that saves us many hours a week.

What business problems are you solving with the product? What benefits have you realized?

Labour and sales tracking. All in one place. Super easy to use. Keeps everything organized.

Push review by Jessica S.
Jessica S.
Validated Reviewer
Verified Current User
Review Source

"Push has really streamlined our everything scheduling/payroll. Great time saver!"

What do you like best?

I like that everything is combined in one easy to use website. It is a very easy to use and versatile. The team at Push is always quick to respond to any questions or concerns.

What do you dislike?

The scheduling app is not as detailed as some of the other scheduling sites, but it does cover the basics.

Recommendations to others considering the product

If you are looking for a cost saving, time saving, and easy to use system try out Push Operations!

What business problems are you solving with the product? What benefits have you realized?

Push as helped us accurately help us account for labour. Made things much easier to verify that the hours being paid have actually been worked! Great cost saver!!

Push review by Zakk T.
Zakk T.
Validated Reviewer
Verified Current User
Review Source

"Highly Recommend"

What do you like best?

Great company, that provides a wide variety of payroll/HR services. They have an excellent customer service department and have been quick to provide assistance when I've had questions.

What do you dislike?

When I purchased my restaurant, I inherited all of the staff from the restaurant. On those employees push accounts, they then had two different accounts associated with their email, which prohibits them from viewing there schedules on mobile, as they can't switch from the previous owners account, to my new restaurant account. It can be toggled via desktop, but not mobile.

What business problems are you solving with the product? What benefits have you realized?

Payroll, Scheduling, T4s

Push review by aNGELIE B.
aNGELIE B.
Validated Reviewer
Verified Current User
Review Source

"Stress-free payroll"

What do you like best?

The insights and reports and user-friendly interface

What do you dislike?

Email support takes few hours to respond back.

Recommendations to others considering the product

Try it and you will like it.

What business problems are you solving with the product? What benefits have you realized?

-Labour hours monitoring and cost-cutting

-Minimize manual hours during payroll runs

-Cloud-based scheduling solutions

I'd like to learn more about workforce analytics and labour forecasting and other features we haven't fully utilized. Also, it would be nice to have a dedicated service rep to check in on us or someone we can contact directly for any concerns as opposed to having to wait for hours for response.

Push review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Hudsons Canadas Pub"

What do you like best?

The single use login for payroll, scheduling, lognotes, messaging. This allows for easy management of the staff and the restaurant. Also Push has been very easy to work with in regards to changes and requests.

What do you dislike?

Some times take quite a long time to get a request completed. Also the lack of a one touch scheduling system, and the lack of a contact list for the staff.

Recommendations to others considering the product

Ease of use is incredible compared to other systems used. Easily out does bigger companies that are hard to deal with when it comes to changes and errors. Having the simple one login makes it easy for staff use.

What business problems are you solving with the product? What benefits have you realized?

Solving a simplification of the business process. this helps reduce costs and helps in problem solving with payroll much quicker.

Push review by Bruce C.
Bruce C.
Validated Reviewer
Verified Current User
Review Source

"pretty good system for small restaurants"

What do you like best?

Flexible scheduling functions. Easy to set up and edit employee files.

What do you dislike?

Slow system response, particularly later in the year. This seems to be driven by manual edits. Support seems to be under resourced. Response times are slow and it can take a long time to resolve issues. I don't like that our union benefits are calculated separately by PUSH support staff.

Recommendations to others considering the product

Do your homework, and make sure that it suits your needs.

What business problems are you solving with the product? What benefits have you realized?

Cost savings, and increased productivity

Push review by Danny G.
Danny G.
Validated Reviewer
Verified Current User
Review Source

"Easy to use - great, fast processor"

What do you like best?

Customer support is fantastic; any special requests are always handled urgently.

Interface is intuitive, easy to use.

What do you dislike?

Reporting functions are 80% there. Reports are generally effective, but could be much better (should be more drill down features and generally should be more robust). Our operators have chosen not to adopt scheduling feature.

What business problems are you solving with the product? What benefits have you realized?

Processing of payroll is great. Operators sometimes complain approval of hours takes some time - but generally a solid framework for keeping people accountable.

Push review by Terry B.
Terry B.
Validated Reviewer
Verified Current User
Review Source

"User friendly payroll solution"

What do you like best?

Pretty quick customer service. It has improved a lot in the past year.

What do you dislike?

It can be a little slow to change between option screens. It would be good to have an import feature for pulling timecard data from another system.

What business problems are you solving with the product? What benefits have you realized?

It processes our payroll and does our time and attendance. It has a nice facial recognition feature which is good for time theft auditing.

Push review by ryan r.
ryan r.
Validated Reviewer
Review Source

"Easy to use "

What do you like best?

The ease of setting up schedules and going week to week is great. I am also a fan of how easy it is to calculate hours and all the reports you can run for any type of business.

What do you dislike?

Not being able to go back once i have approved a payroll, Sometimes you miss something and notice it after but the payroll is already done.

What business problems are you solving with the product? What benefits have you realized?

Consistent labor and being able to look at the reports and see when you need to staff up or down based on needs and trends.

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"We are kicking ourselves we didn't switch to Push Operations sooner"

What do you like best?

Push has so many great features that it is hard to list just one! It's ease of use, the app for our team members so they know their schedule, can swap shifts and communicate with management and the connection of our schedule and payroll for administration purposes are all first class!

What do you dislike?

The lack of customisation of the Push program in regards to certain reports is one thing I would improve. Push also would benefit from a Management App (separate from the Employee App) however I have heard it is in the works.

What business problems are you solving with the product? What benefits have you realized?

The biggest advantage for us is the integration of our schedule with our payroll. This is huge and saves valuable man hours each week that can be used for other areas of the business.

Push review by Egle B.
Egle B.
Validated Reviewer
Review Source

"Friendly Neighborhood Payroll Provider"

What do you like best?

My favorite things are how easy to use the software is and how accessible the support is. They will go out of their way to accommodate your last minute requests and fix your errors.

What do you dislike?

Some reports lack customization. Also, when on hold with them, always the same background music...

What business problems are you solving with the product? What benefits have you realized?

Switched from ADP and from manual payroll. Can now do it on my our schedule. Automation of calculations is great. Quick and easy processing.

Push review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Push simplifies payroll and is very flexible"

What do you like best?

We love the personal service that Push provides. Push is unique in this respect. The platform is amazing but the people make all the difference.

What do you dislike?

I would love to see a Push payroll app for iPad!

What business problems are you solving with the product? What benefits have you realized?

Push’s easy to use platform makes payroll simple and comprehensive and their people-oriented service means no waiting in phone queues, less frustration, less re-explaining a problem to a new customer service rep.

Push review by Jack  C.
Jack C.
Validated Reviewer
Review Source

"Push"

What do you like best?

the reports are very useful. helps me keep track of my numbers and labor usage

What do you dislike?

need to reload constantly. sometimes due to inactivity. i lose info from before.

Recommendations to others considering the product

its a good program to keep track of labor numbers and scheduling. And especially with keeping employee information on file.

What business problems are you solving with the product? What benefits have you realized?

labor costs. helps me keep track of my numbers and adjust accordinly.

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Manager Payroll and Scheduling with Ease!"

What do you like best?

That Push makes it easy to schedule and track hours even for employees with multiple positions

What do you dislike?

Sometimes clock approvals take a few minutes

Recommendations to others considering the product

Push Operations will make your life so much easier! Before Push, we did manual scheduling and payroll and the amount of time we've saved is unbelievable! You won't regret switching to Push for all your workforce management needs.

What business problems are you solving with the product? What benefits have you realized?

We are able to keep the schedule up to date and accurate with employees being able to trade shifts. Also all information is kept in one place so its easy to follow up with past payrolls.

Push review by User
User
Validated Reviewer
Review Source

"Very responsive to the constantly changing needs of the hotel/restaurant industry"

What do you like best?

I can do payroll from home or office! And the PUSH have always been quick to respond to questions or when issues arise.

What do you dislike?

I would like to see the ability to create custom reports, and to change the 'look' of the lists, such as the OffRun Payroll lists.

Recommendations to others considering the product

Once you are set up on this system you will be very satisfied with the results!

What business problems are you solving with the product? What benefits have you realized?

The amount of time it saves us is incredible. Way fewer corrections or mistakes, and the photo sign in and out eliminates any discrepancies or concerns regarding attempts to cheat the system.

Push review by Raymond S.
Raymond S.
Validated Reviewer
Review Source

"Effective, Efficient and Cost Effective"

What do you like best?

The accessibility online and all the reports are great to have accurate labor reports. It also alleviates a lot of unnecessary back end paper work and gives employees access to all the info they need

What do you dislike?

Forecasting can be difficult however its a minor issue

What business problems are you solving with the product? What benefits have you realized?

Labor tracking, great way to track and record all employee performances also.

Push review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Payroll & Scheduling Solution"

What do you like best?

One central resource for managing Staff, Wages, Schedules, Availability, and hours worked

What do you dislike?

Should have better tools for repeating weekly shifts for staff that have a consistent schedule. Copying week to week is time consuming.

What business problems are you solving with the product? What benefits have you realized?

Last minute shift changes are much less stressful in the event of sick employees and sudden changes in staff availability.

Push review by Puneet Kochar, C.
Puneet Kochar, C.
Validated Reviewer
Review Source

"User friendly interface and excellent customer servcie"

What do you like best?

The simplicity of the interface. The customer support line never having a wait.

What do you dislike?

Lack of ability to separate visibility for individual administrators. For example, if you disable someone from being able to view salaries, they can still see this information on reports.

What business problems are you solving with the product? What benefits have you realized?

Automating payroll and having access to the knowledge and expertise that is affordable.

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Payroll Automation"

What do you like best?

This product has allowed an ease to payroll application, and has saved a lot of time.

What do you dislike?

The reports are not what I expected. Would prefer more reconciliation reports. Any request with IT seem to take a long time for processing.

Recommendations to others considering the product

Review the reports and ensure they are providing the information you require. Recognize that there is not much support when wanting to change or revise reports, or reconciliation processes related to government remittances

What business problems are you solving with the product? What benefits have you realized?

Quick and easier payroll processing

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"MeeT Push"

What do you like best?

The clear usage, functionality and layout

What do you dislike?

Not much really - sometimes integration with Auphan can be a bit weird - also not the clearest data on the Audit Clock Approvals sometimes

What business problems are you solving with the product? What benefits have you realized?

The combination of Scheduling and Payroll is a dream!

Push review by Rosa M.
Rosa M.
Validated Reviewer
Review Source

"This Software Works for Our Company Overall"

What do you like best?

The ability to easily process payroll is extremely valuable.

What do you dislike?

scheduling software could be improved. Reporting could also be improved and doesn't offer much in terms of customization.

What business problems are you solving with the product? What benefits have you realized?

Payroll processing. We have realized accuracy and control over this process.

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Push Operations - A Payroll Solution"

What do you like best?

• As a payroll system, Push Operations is very convenient, and easy to use.

• When I need support, the Push Operations team is very responsive.

What do you dislike?

• The system runs slower than I would like and can sometimes be frustrating.

• The scheduling application for Push is not as intuitive as I would like, and takes a lot of time to enter the schedule.

What business problems are you solving with the product? What benefits have you realized?

• Time Clock

• Payroll administration

Push review by Administrator in Food & Beverages
Administrator in Food & Beverages
Validated Reviewer
Verified Current User
Review Source

"Very happy with the move to PUSH"

What do you like best?

Cloud based, so very easy to log in to all locations

What do you dislike?

Slow, to get a ll the custom features we were promised implemented

What business problems are you solving with the product? What benefits have you realized?

Massive savings in labour cost

Push review by User
User
Validated Reviewer
Review Source

"They have been quick, efficient and very professional"

What do you like best?

That they are willing to develop things as requested

What do you dislike?

I don't have any dislikes at this time..

Recommendations to others considering the product

Definitely recommended..it has been a great tool for us to for not only payroll but for planning and budgeting labour

What business problems are you solving with the product? What benefits have you realized?

time and accuracy of payroll processing

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Program is user friendly"

What do you like best?

user friendly, great support team. Staff like the mobile App.

What do you dislike?

Still need to work on certain features-GL export,

Recommendations to others considering the product

Yes, definitely recommend others to use Push.

What business problems are you solving with the product? What benefits have you realized?

Problem solving: Daily sales and labour report over view,

Benefit-payroll processing time and staff access to schedule

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Seamless and very positive"

What do you like best?

How easy it is to use and the flexibilty of the system!! It was we were waiting for it really caters to the restaurant sector!

What do you dislike?

I wish it communicating with our POS system for labour!!

What business problems are you solving with the product? What benefits have you realized?

Labour and payroll also scheduling

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Push convenience"

What do you like best?

very convenient to track hours and process payments

What do you dislike?

some current actions impact prior reports

Recommendations to others considering the product

good entry point for automated payroll services

What business problems are you solving with the product? What benefits have you realized?

eliminated need to manually calculate hours and earnings. reduction in labor cost.

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"Some good some bad"

What do you like best?

The system in principle is good and effective

What do you dislike?

Technical support is very poor and condescending

What business problems are you solving with the product? What benefits have you realized?

Having accurate sign in and out times and history in the data base

Push review by Administrator
Administrator
Validated Reviewer
Review Source

"payroll and scheduling"

What do you like best?

shift changes happen online so we are always looking at most current schedule

What do you dislike?

I dont like having to print daily rosters

What business problems are you solving with the product? What benefits have you realized?

payroll is much more convenient

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