What do you like best?
Always a friendly staff member to promptly answer the phone and try to help with any questions or concerns I have.
Having employees payroll and vacation history available whenever they need it.
I haven't had a problem while running payroll that the PUSH staff couldn't fix day of. This is important to me because I always want to make sure that my employees are paid on time.
What do you dislike?
There have been a few background technical glitches with some reports, running payroll etc.
Employees have complained about not being able to access their pay stub through the PUSH mobile app.
I don't like how they removed all the 2017 earning and deductions now that we are in 2018. So I couldn't look back and see what vacation or meal benefit I had entered in for specific employees once January 2018 came along.
Recommendations to others considering the product
It is a great system and very easy to use for the amount of employees I deal with (~100).
With a bit of a smaller staff I am able to track mistake fairly easily and PUSH will always help fix the error I would in a speedy and professional way.
What business problems are you solving with the product? What benefits have you realized?
Accurate and speedy ROE processing. Ability to have T-4's online for staff