What do you like best?
The customer service. The team is always available to help me out and is prompt in response regarding technical questions. The majority of the time, I introduce the PX support team directly to my clients and vendors to work with directly, so nothing gets lost in translation. I am confident in the team enough to trust them with speaking on behalf of my company to my partners.
What do you dislike?
The setup/maintenance can be a bit technical. If the customer service support did not exist, I would not be able to set up this system or maintain it myself. Other comparable products on the market are a bit easier to use, so the support from the PX team is largely necessary.
Recommendations to others considering the product
PX seems like a new product and has an upstart vibe to it, so don't expect to have an out-of-box solution provided to you on day 1. The team more than makes up for that with their eagerness to help you setup everything and customize your product. Other comparable software programs can provide you with the basics, ready to go, but do not seem to be building on that technology at all; With PX, you can tell they are actively working on improving their product and that the product itself will outperform competitors over time.
What business problems are you solving with the product? What benefits have you realized?
We utilizing PX for Lead-generation software services. The benefit of using PX is that it allows us to leverage more technical-savvy partners to generate high-volume, targeted traffic.