3.0 out of 5 stars

Enterprise-grade, self-service Business Intelligence platform that puts the power of machine learning and analytics into the hands of every user, from expert analyst to business executive to IT professional.

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Pyramid review by <span>Michael W.</span>
Michael W.
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What do you like best?

I had a need to review data on a regular basis in my current role. Pyramid is used at my institution to display information stored in our BB data warehouse. I really like the reporting features provided by Pyramid as well as its many drilling and dicing features.

What do you dislike?

First, it is not intuitive, if anything, far from it. Also, though I typically appreciate have many features in a program, sometimes this hurts as it creates a product that can be challenging and confusing. For instance, although I like the "stories" and "dashboard" features, I am still unsure as to how to use them or where to begin as I think it might be above my pay grade. So, while there are many options like those in this feature rich product, it is definitely not for your everyday user. In fact, I was just in a meeting where one of the Pyramid power users in my organization was talking about how they use it throughout the day every day and he feels like they are just now scratching the surface (despite having used it for the last 1..5 years). To me, that is too long of a scratching period and all too indicative of the learning curve of this product.

What business problems are you solving with the product? What benefits have you realized?

Trying to make data informed decisions throughout our organization. This product has helped us automate some of our reporting features. Pyramid is also allowing people to have access to report generation that may not have had access before.

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Pyramid review by User in Higher Education
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Robust Tool Once Understood

What do you like best?

Pyramid offers a chance to delve into the deepest levels of data at your institution or organization. Any point of data can be considered a variable within the system. I manage a course program at a 4-year university and utilize this to track performance in the courses and to find out more information about the students that take them.

What do you dislike?

Pyramid suffers from issues that occur at our institution concerning definition of terms. For example, what constitutes a registered student? That can differ from office to office. It took me some time to get used to the Pyramid interface and to understand how to find what I was looking for.

What business problems are you solving with the product? What benefits have you realized?

We have a mine of useful data but formerly had no tool available to extract it for the average daily user. i can now generate my own reports and discover new opportunities to look at data that I had not seen before.

What Self-Service Business Intelligence solution do you use?

Thanks for letting us know!

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