What do you like best?
Friendly (and cheerful) app, friendly (and cheerful) customer support, and super helpful development team who love to squish any bugs and consider feature ideas.
What do you dislike?
Not much to dislike to be fair. Sometimes the app loads slowly; campaigns have limited edit-ability after they start; more badge icons needed. These are minor inconveniences at best and don't impact use of the service.
Recommendations to others considering the product
If you're looking for an easy to use system to recognize achievement, create campaigns to increase engagement, then you will enjoy Qarrot. One of the best features is (optional) the ability for the team to reward each other. Brilliant way to show appreciation to each other. The Qarrot team is supportive too!
What business problems are you solving with the product? What benefits have you realized?
Our staff are distributed around the globe and many work from home. We use Qarrot to incentivize projects and announce initiatives. We also use it to reward positive contributions to the team.