Qstream

Qstream

(42)
4.3 out of 5 stars

Mobile sales performance platform

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Showing 24 Qstream reviews
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Qstream review by <span>Sherwin C.</span>
Sherwin C.
Validated Reviewer
Verified Current User
Review Source

"A convenient, fun and learner-focused approach to sales learning and development."

What do you like best?

Its very flexible and has the potential to be extremely effective for the fact that users are more likely to be engaged. The foundation in neuroscience and thoughtful approach to features and functionality are great, but without engagement, all of that could have been wasted. Qstream works because users actually enjoy the experience.

What do you dislike?

From an admin/manager perspective, the quantity of notifications can start adding up. I was happy to learn that the Qstream team is already working on this, so it shouldn't be an issue for much longer.

Recommendations to others considering the product

Invest the time to ensure you get the most out of the platform. Qstream provides great documentation and guidance to help, but do expect to put in some work in preparing your content and developing high-quality questions with related media/assets.

Also, have a solid communication plan to create the right amount of awareness and excitement prior to the launch of your Qstream challenge.

What business problems are you solving with the product? What benefits have you realized?

We attempted to reinforce critical content on sales and business strategy that would otherwise be quickly forgotten. The spaced-learning model supported stronger retention and left participants asking for more. Now we have a ready audience who looks forward to other opportunities to learn.

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Qstream review by <span>Ashley C.</span>
Ashley C.
Validated Reviewer
Verified Current User
Review Source

"Qstream keeps our reps engaged."

What do you like best?

Our sales reps enjoy the fun gaming element Qstream brings to our education initiatives, and this makes delivering the knowledge they need much easier. Answering Qstream questions is quick and easy and allows our field sales team to learn on the go, where they are, rather than at their desks at the end of the week, squeezing education in before an arbitrary deadline. The Qstream team is fantastic, too -- they're always available to answer questions and provide feedback that helps to improve our approach to testing, and they work with us to configure the dashboards and reporting that make sense for our business.

What do you dislike?

There's not much to dislike with this system. There was perhaps a bit of a learning curve to understanding the best way to tag user rosters to achieve the reporting I need, but the Qstream team is knowledgeable and willing to help, so this is a very minor thing, and something I'm confident we'll overcome quickly.

What business problems are you solving with the product? What benefits have you realized?

The main problem we've addressed is the need to educate sales where they're at: in the field. Our previous approach to e-learning required our sales team to be in front of their computers answering 10+ questions at once. This sometimes time-consuming approach could be frustrating for our busy salesforce, and didn't exactly drive engagement. With Qstream, they're answering two or three questions at a time from their mobile device before hopping on a plane, or wherever else they find a few minutes to learn.

Another benefit is the ability to provide our learners with immediate feedback, not just on whether they've answered a question correctly or incorrectly, but also with additional detail to reinforce the correct response. This extra level of detail helps to ensure that when they receive the question a second time, they're confident in their response.

Qstream reporting has given us the ability to identify the gaps in our sales team's knowledge, and where additional coaching is required to reinforce our messaging. And the ability for our sales team to provide feedback within the application helps us to get better at educating them -- they can tell us when they find a question confusing or the answer choices misleading, and we can use that feedback to improve our approach to future Qstreams.

What Sales Coaching and Onboarding solution do you use?

Thanks for letting us know!
Qstream review by <span>Jim F.</span>
Jim F.
Validated Reviewer
Verified Current User
Review Source

"Awesome stuff. "

What do you like best?

It’s brilliant! The reinforcement science & gamification are great. The analytics, even better!

What do you dislike?

I love the visuals of the dashboards, but I'm not crazy about the report capabilities. It's a little confusing.

Recommendations to others considering the product

That last question - is Qstream headed in the right direction? Totally.

What business problems are you solving with the product? What benefits have you realized?

I'm driving a project to modernize my organization's learning process. Qstream helps me put training literally in the palms of my learner's hands. And it's making it fun!

Qstream review by Administrator
Administrator
Validated Reviewer
Review Source

"Exceptionally Happy Client"

What do you like best?

Qstream has been a wonderful reinforcement tool that we utilize to enhance the memory recall of the information taught at our training workshops and classes. We utilize Qstream with our Business Advisors who have just completed their Level 1 and/or their Level 2 training. We also have used Qstream at conventions and large meetings as well as with our Certified Business Program. The customer service is exceptional with our Client Account Manager and he is always ready to answer any questions we have even if they are time sensitive questions during the roll out of a Qstream involved over 450 users! We love Qstream and the easy, user friendly platform within the app and website!

What do you dislike?

Couldn't say we dislike anything, however we would love to see the backend of which users have registered with their password or not - just for accountability purposes. Also, perhaps a scheduler that varies the Qstream launches as they are launched vs. being by the exact hour- for the intial launch. We'd like to set the continued questions to be at different times rather than the same time as the initial launch.

What business problems are you solving with the product? What benefits have you realized?

We're reiterating information within the classroom that has been learned which leads to our Business Advisors receiving the information one more time - gaining confidence as they get the information presented to them once more.

Qstream review by <span>Daniel H.</span>
Daniel H.
Validated Reviewer
Verified Current User
Review Source

"Thoughtful product, delivers on value prop, incredible service"

What do you like best?

Functionality and UI deliver on a simple goal- to engage users with a few questions each day to reinforce learning objectives. Our rep, Bridget, is incredibly responsive and supportive in helping us achieve our goals and timelines. I like that it works just as well on mobile and desktop. The gamification aspect is a great driver of engagement. The product is designed around learning principles, and the people at the company believe in how they are helping people learn.

What do you dislike?

There are some limitations. For example, it is capable of doing surveys, but only with anonymized data, so for surveys we had to leverage google or survey monkey. Also, they have competitors who will do a more custom approach to understanding your learning objectives and developing your curriculum for you, so if that is your need then you may want to explore other vendors.

What business problems are you solving with the product? What benefits have you realized?

We are helping our sales team learn new material more quickly and stay on top of their game through reinforcement and gamification. We've seen reps ramp faster, learn new material faster and more thoroughly, while keeping morale high.

Qstream review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Associate Director, Training and Clinical Education"

What do you like best?

The participants find this platform to be fun, easy, quick and competitive. As an administrator, I appreciate the behind the scenes support from the Qstream staff.

What do you dislike?

Nothing thus far - we are in our second full year (after a successful 2015 pilot) and we continue to see improvement in knowledge retention with Qstream.

Recommendations to others considering the product

Spend the time up front learning as much as you can about what Qstream has to offer. Request a pilot program - that was my way of proving to my internal stakeholders that this was a program worth the investment.

What business problems are you solving with the product? What benefits have you realized?

Our training department realized that there was a gap between initial new hire product training and the ability to ensure that the information transferred in the classroom was being applied in the field. We wanted to find a way to keep product, market, competitive and key messaging information current and in the the minds of the attendees long after the initial training "event" occurred.

Qstream review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Both web and app keep learning and training fun and easy to engage with"

What do you like best?

The tracking of leaderboards and scheduling of questions means that it keeps a mix of questions coming without boring repetition. The mastery of a question idea also helps reiterate answers to memory without losing any emphasis.

What do you dislike?

There are limitations for polls and surveys, really is best as a training and development tool through questions and quizzes.

Recommendations to others considering the product

Set against teams and locations with a reward structure for 1st and 2nd place.

What business problems are you solving with the product? What benefits have you realized?

Training and increasing knowledge of sales team from new hires to existing staff with lightweight easy to digest questions over a period of a quarter.

Qstream review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Qstream Innovation"

What do you like best?

The best part of Qstream is how I can measure the proficiency of my audience over time and target where additional training interventions need to occur.

What do you dislike?

I don't much care for the leaderboards. We opted not to use them and I don't feel like it impacted the effectiveness of the platform.

What business problems are you solving with the product? What benefits have you realized?

We are attempting to increase efficiencies with a new approach to how we expect people to behave and make decisions. Qstream helped us address these new performance initiatives.

Qstream review by Internal Consultant in Pharmaceuticals
Internal Consultant in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Embedding knowledge"

What do you like best?

Convenient and engaging way to recycle and embed knowledge in our employees. The competitive element is also a great feature.

What do you dislike?

Not much, please continue exploring ways to diversify the type of questions and editing autonomy for customers

Recommendations to others considering the product

Attend the webinar that discusses the effective ways to create questions

What business problems are you solving with the product? What benefits have you realized?

A structured and compliant way to ensure that the key knowledge if absorbed. it's also very helpful to records of those who completed the activities

Qstream review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Review Source

"Qstream mobile learnign has been a great addition to our continuum of learning with our sales org."

What do you like best?

Quick and easy to use for our sales teams. The reinforcement and pull through of technical concepts and selling skills is vital to the success of our business. Qstream provides easy to manage metrics providing our marketing and sales leadership detailed information on content retention and areas of focus. Qstream provides T&D a platform to deliver reinforcement and pull through of concepts while utilizing the data to identify coaching opportunities.

What do you dislike?

Although it is not difficult to populate the question and answer template, it would be a benefit to have an easier way to populate the template for each Qstream course we launch. Perhaps more automated.

Recommendations to others considering the product

Cant go wrong. Qstream is a cost effective, easy to use and implement in a very short period of time. We have a very small team of one person. I acquired Qstream, was trained on the system and delivered 2 courses to the sales team in a 4 month period. I highly recommend it no matter what the size of your organization is.

What business problems are you solving with the product? What benefits have you realized?

We have solved the need for real time follow-on reinforcement and coaching of key concepts and messaging from specific training sessions and marketing programs. It is a value to T&D, sales and marketing departments to have a easy to use platform that is electronically measured providing areas of proficiencies and areas of opportunities to revisit when needed.

Qstream review by <span>Kam j.</span>
Kam j.
Validated Reviewer
Verified Current User
Review Source

"Engaging way of learning"

What do you like best?

competitiveness amongst teams and peers really good

What do you dislike?

I don't have any specific dislikes as have had positive experience

What business problems are you solving with the product? What benefits have you realized?

Internal training to reinforce messaging. Learning experience without feeling snowed under

Qstream review by <span>Bert S.</span>
Bert S.
Validated Reviewer
Verified Current User
Review Source

"Stryker Qstream experience"

What do you like best?

The fact that we are able to train our salesforce in a continues way. The enthusiasm of the team in doing the steams.

What do you dislike?

To be honest after 4 streams I do not have any comments yet

What business problems are you solving with the product? What benefits have you realized?

As mentioned we train our sales force with the latest product details so that they will be more knowledgeable during cases and meetings with our customers

Qstream review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Fun way to reinforce key knowledge/behavior with powerful data for future training needs"

What do you like best?

The on-the-go, simple, quick format of Qstream ensures participation by sales people. The integrated gamification creates a fun competition to increase engagement--participants are learning in an engaging, high-touch way. The data that Qstream collects on the backend helps us measure impact of training and plan for targeted future training.

What do you dislike?

The limited file formats that can be added to the questions. It would be helpful to be able to integrate more media types for reinforcement (ex. videos, various Marketing tools)

What business problems are you solving with the product? What benefits have you realized?

Training knowledge and skill reinforcement post-event ("stickiness"), data-driven training (are we training the right people on the right things), and transfer of training measurement.

Qstream review by Administrator
Administrator
Validated Reviewer
Review Source

"makes learning retention fun and easy"

What do you like best?

- the competitive part

- the very detailed reports that give really good insights on where gaps are and where Coaching opportunities are

What do you dislike?

until the Challenge is closed I am getting too many e-mails with interims reports. Since the report function is always available, there is no need to receive automatic updates from the system. (not talking about the updates that Rachel sends us)

What business problems are you solving with the product? What benefits have you realized?

Training FUP has always been a challenge in our organization and also to see what information sticks with the learner after the actual certification in the calssroom.

Qstream review by <span>Ruth V.</span>
Ruth V.
Validated Reviewer
Verified Current User
Review Source

"Qstream experience"

What do you like best?

Ease of use; insights into knowledge learned and gaps; review of questions for our activities; customer support

What do you dislike?

The process is a little informal, meaning I don't have visibility to the workflow between my company and Qstream. This is not a huge issue.

What business problems are you solving with the product? What benefits have you realized?

insights into knowledge gained during training

Qstream review by <span>Ibrahim A.</span>
Ibrahim A.
Validated Reviewer
Review Source

"OCREVUS Qstream"

What do you like best?

Improvement score over time

identiying areas of strength and weakness

What do you dislike?

Generating reports is not simple and intuitive

What business problems are you solving with the product? What benefits have you realized?

Mastering value claims

Qstream review by Administrator
Administrator
Validated Reviewer
Review Source

"An excellent on-going teaching tool"

What do you like best?

The platform is easy to use, and the support from Qstream makes it turn key.

What do you dislike?

Participants sometimes get frustrated over the scoring - based on time etc. Need a better way to explain it to them.

What business problems are you solving with the product? What benefits have you realized?

We are reinforcing learning to a widespread team on the go. Participants like sharpening the saw so to speak.

Qstream review by User in Law Enforcement
User in Law Enforcement
Validated Reviewer
Review Source

"Improves performance"

What do you like best?

I like that it literally saves time and makes your performance go through the roof without all the extra time!

What do you dislike?

There was nothing that I honestly disliked

What business problems are you solving with the product? What benefits have you realized?

I have no problems. Benefits to this is tracking your performance, data driven, and also there is an increase of new information I discovered.

Qstream review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"New to Q-Stream"

What do you like best?

The application. Very effective for supporting field coaching

What do you dislike?

Nothing yet. We have not had enough time with the application in the field

What business problems are you solving with the product? What benefits have you realized?

Our sakes teams are right across the country and so it is difficult to be in the field as often as we should be

Qstream review by Administrator in Insurance
Administrator in Insurance
Validated Reviewer
Verified Current User
Review Source

"Qstream Review"

What do you like best?

I like the metrics that are built into the system. They allow me to track what points hit and what need reinforcement.

What do you dislike?

I wish I was able to screenshot all of the questions in a given Qstream.

What business problems are you solving with the product? What benefits have you realized?

New agent orientation, new product rollout.

Qstream review by Internal Consultant in Medical Devices
Internal Consultant in Medical Devices
Validated Reviewer
Review Source

"Engaging Tool"

What do you like best?

I appreciate the real-time method of delivery which QStream allows. Our sales reps appreciated the competition the dashboard provided and were easily engaged with the tool and content.

What do you dislike?

Nothing comes to mind! Account rep was helpful and entire process ran smoothly.

What business problems are you solving with the product? What benefits have you realized?

N/A

Qstream review by Administrator
Administrator
Validated Reviewer
Review Source

"Good retention software "

What do you like best?

Good reports that are generated. Easy to see where people are struggle individually and how the group is performing across topics.

What do you dislike?

Takes a while to get used to the layout (not very intuitive)

What business problems are you solving with the product? What benefits have you realized?

Gaps in knowledge.

Qstream review by Administrator in Hospitality
Administrator in Hospitality
Validated Reviewer
Verified Current User
Review Source

"Exceeded expectations, very satisfied"

What do you like best?

Support staff was incredible. Guided us through every step and was very responsive.

What do you dislike?

Can't think of anything at the moment but will let you know if I do

What business problems are you solving with the product? What benefits have you realized?

Reinforcing training for our Sales CRM platform (MS Dynamics)

Qstream review by User in Financial Services
User in Financial Services
Validated Reviewer
Review Source

"Repetitive"

What do you like best?

The ability to have a consistent platform in order train.

What do you dislike?

the questions that were created for our training, lots of possible answers.

What business problems are you solving with the product? What benefits have you realized?

training

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