What do you like best?
The simplicity of qTest combined with a slick UI makes it an easy and intuitive piece of software to use on a daily basis. Writing test scripts is made easy and on boarding new members of the team is hassle free.
The ability to record systems and create test cases from them has decreased the amount of time it takes to script and improved the accuracy of our scripts (when applicable) + recording of our test execution has improved the quality of our defect reporting.
Ultimately it does what a lot of other products on the market do, however it simply does everything better.
What do you dislike?
Currently very little; I would like to be able to call tests from other projects (though this could be down to user error rather than a limitation of the software!)
Recommendations to others considering the product
Make use of the trial and lean on the support you get from their excellent customer support team. It made evaluation and implementation a breeze for my team at Sky Bet.
What business problems are you solving with the product? What benefits have you realized?
Due to the solution we had previously implemented it was difficult to encourage testers to make the most of the system. Subsequently test execution wasn't always clear or even visible; qTest gave the test management team a way to increase engagement with our test tool and improve utilisation.
Due to the ease of use we have also had no issues getting UAT testers from within the business to engage with the tool.