What do you like best?
These are some of the things I like the best: Ease of Use. User Experience. Reporting. Onboarding. Design and appearance. Value. Customer support.
I strongly reccomend this service.
What do you dislike?
I have been using this service for under a year, and have not yet found anything to complain about.
Recommendations to others considering the product
Questback provides great onboarding and support, allowing for the best admin experience, which allows you to maximize and understand all of the great features and capabilities.
What business problems are you solving with the product? What benefits have you realized?
I am primarily using Questback for customer and employee feedback. I have learned more about what both my customers and employees expect and need out of my company. It has allowed me to conecentrate time and resources to the appropriate areas, allowing for maximum organizational improvement.