QuickTapSurvey

(13)
4.7 out of 5 stars

QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline.

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QuickTapSurvey Reviews

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Showing 13 QuickTapSurvey reviews
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QuickTapSurvey review by <span>Wendy L.</span>
Wendy L.
Validated Reviewer
Verified Current User
Review Source

"More data, less labor to collect it"

What do you like best?

I like the intuitive interface--the smiley faces really catch visitors' eyes and encourage them to fill out the survey. And there's no need to explain the scale--everyone knows what a smiley face means. We have an unmanned kiosk that has gotten a higher response rate for surveys than our previous, face-to-face interview method had gotten.

What do you dislike?

There are a few things I might want, as upgrades to the system:

We ask for zip codes as part of our questionnaire, and I would love if the zip codes could be validated and then displayed on a map. It's difficult and time consuming for me to map out all of the zip codes we receive.

I'd also love it if we could add a little footnote or additional information for some questions. A visitor might wonder "why do you want to know this about me?" (for questions like zip code or income level)--and I want to be able to explain why it's important. Putting that explanation into the question itself makes the survey more wordy than it needs to be, and only some people really care about the explanation. I'd like to be able to add a footnote or hover over for those people to read.

Recommendations to others considering the product

Give it a try! With the free trial, you have nothing to lose. I was reluctant because I had tried SO MANY others and I was getting burned out. Every time I thought I had found something that would work for us, I found some fatal flaw in it--limited usability or unreasonably low caps on the number of responses. When I got an email about QuickTap, I almost deleted it, but now I'm glad I didn't.

What business problems are you solving with the product? What benefits have you realized?

We are a museum, and we need to know whether our visitors are learning the things we want them to learn in the exhibits. We also really care about their satisfaction, so we want to know if they've had a good experience in the exhibits. And of course, we want to know which marketing methods are most cost effective and useful, so we ask where they heard about us. Our funding depends on our reaching visitors from across the state, especially in under-served areas, so we need to be able to show our funders where those visitors are coming from.

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QuickTapSurvey review by <span>Manish P.</span>
Manish P.
Validated Reviewer
Verified Current User
Review Source

"Fantastic Lead Capture tool - "

What do you like best?

The QTS user experience is intuitive and was easy to learn. We set up the offline surveys since WiFi in hug trade shows is very weak due to the multiple signals. QTS was a run away hit with our sales guys who are often lethargic to fill the lead forms. The next day statistics helped us understand the visitor profile and adapt our approach during the 5 day show. We then used QTS for another show in Italy with similar positive feedback.

Furthermore, the pricing structure makes it very very affordable.

What do you dislike?

The ONLY missing feature is there is no Card Scan facility available. I've highlighted this to CEO Ravin as well.

Recommendations to others considering the product

The tool is easy to use and we are looking at deploying it on a worldwide level.

What business problems are you solving with the product? What benefits have you realized?

Lead Generation is the raison d'être of exhibitions such as GITEX and is a topic that keeps Marketing folks up at night. However, lead capture methods have remained static for several years where we stapled business cards to a paper lead form and hastily wrote basic notes to follow up. Business cards were then scanned, exported into excel and matched with the, often indecipherable, notes. Finally the excel report entries were uploaded into a lead management tool such as SalesForce to track ‘Thank You for Your visit’ emails and assign the leads to a relevant sales person. But by this time, nearly 3 to 4 weeks had elapsed and the once urgent needs were then tepid if not cold.

What Survey solution do you use?

Thanks for letting us know!
QuickTapSurvey review by Executive Sponsor in Mechanical or Industrial Engineering
Executive Sponsor in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"I have been using this tool to roll out two exciting new sales initiatives"

What do you like best?

The tool itself is very powerful and easy to use. I stumbled across the app whilst developing my own in-house solution. The minute I found it - it was clearly the answer I had been looking for. I did compare it to a few other solutions but I am not exaggerating when I say that QuickTapSurvey is in a league of its own! The free trial programme also gave me the time I needed to demonstrate the power of the tool to my colleagues before having to justify any investment.

What do you dislike?

Every tool has limitations but it was great to work directly with one of the QTS team and just have a really transparent approach to understanding their technology. I was really amazed that not only was my feedback important but we actually made some vital changes to the app as a result of our conversations - I couldn't believe how receptive they were.

Recommendations to others considering the product

Don't waste any more time - this is the tool of change.

What business problems are you solving with the product? What benefits have you realized?

In some cases the tool is doing exactly what is designed for - replacing old forms for modern ways. We get the benefits of keeping everybody on the same version automatically, we get consistent responses from all users and convert our forms to a PDF at the click of a button - huge efficiency gain! Aside form that we do some more exotic things with the data that comes from our survey responses and these are really changing our businesses approach to lead generation.

QuickTapSurvey review by <span>Stephanie D.</span>
Stephanie D.
Validated Reviewer
Verified Current User
Review Source

"Great program for trade show surveys!"

What do you like best?

I love the kiosk and offline features. Wifi is spotty in trade show halls so having that option is why we went with QuickTap. The UI is nice too!

What do you dislike?

Viewing survey results is a bit difficult, but I love the analytics screen.

What business problems are you solving with the product? What benefits have you realized?

We are trying to gain more education and information into our target audiences needs before our Sales Reps have to reach out. This has been very helpful.

QuickTapSurvey review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Quick and Useful!"

What do you like best?

The app is easy to use and quick to go through for our end customers. They are more apt to utilize this service than others we have tried in the past. Very intuitive and easy to use along with the customer.

What do you dislike?

Nothing so far. Has performed as promised and with no issues so far or lagging with system usage.

Recommendations to others considering the product

I recommend the product fully.

What business problems are you solving with the product? What benefits have you realized?

We are allowing for better response from customers and the ability to obtain data and review of services provided. We are finding a higher response with use of the app and ability to have customer/client provide in person answers.

QuickTapSurvey review by <span>Ron S.</span>
Ron S.
Validated Reviewer
Verified Current User
Review Source

"Easy Survey Software"

What do you like best?

Ease of use--easy to navigate and distribute

What do you dislike?

Nothing yet--still learning all of the functions of the software

What business problems are you solving with the product? What benefits have you realized?

trying to assess and evaluate employee satisfaction and motivation; not yet.

Kate from G2 Crowd

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* We monitor all QuickTapSurvey reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.