What do you like best?
The best thing for me is the option to generate automatic emails, and the fact that I have an absolute control of the process for a document or file only by pressing one button.
It is also worth mentioning the possibility to upload documents to the cloud and advance them with only one click.
What do you dislike?
I dislike that you can only work with R2 Docuo when you are connected to the internet. This is a disadvantage for people that have restricted access to internet at their work when they want to continue a process.
Another thing I do not like, is in cases where a process has different versions, when changing or updating, the old version does not remain visible for all users. The old version goes to an obsolete folder and to get the document visible for all users, you need to download it and then upload it again to a folder.
The obsolete folder is only visible for “advanced users”, which means that the “collaboration users” cannot see the older versions of the documents.
Recommendations to others considering the product
I would absolutely recommend all businesses to use R2 Docuo.
R2 Docuo is easy to learn, easy to work with, and have economical prices compared to other Document management Software.
I recommend it because it has so many possibilities and tools, and I believe can be used for all companies, whether their departments are working with advanced processes for documents, or not. R2 Docuo can be used simply as a cloud program and an easy way to send and share documents or to manage more advanced processes where different suppliers can be involved.
What business problems are you solving with the product? What benefits have you realized?
First benefit is saving time. We get to save a lot of time in relation to repeated activity in a process for a document, with R2 docuo all activities are gathered in one process.
The second benefit is that everyone can easily recognize and work with the latest version of a document without being confused by an older version.
The third benefit is that the documentation is kept in a cloud program where the whole company has the ability to access.
The fourth benefit is that you can design and create your own documents for a process where the documents gets exported into an excel file, and can later be worked on/filled in by people in the next steps of the process.
I have experienced that the company is happy with the job I am doing in R2 docuo, and would like to take R2 docuo in use for other projects. They would also like to expand the use of R2 Docuo in the Quality control Department in our company, and have future plans of introducing it in all departments of the company.