Rackspace Backup

(5)
4.8 out of 5 stars

Rackspace Backup safeguards your business by helping to protect the important files your website or application needs. Quickly get back to normal operations by rapidly restoring files after a system failure or file loss.

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Showing 6 Rackspace Backup reviews
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Rackspace Backup review by Administrator in Computer Software
Administrator in Computer Software
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Verified Current User
Review Source

"Rackspace Backup is Reliable"

What do you like best?

I like the ease of use for their web portal. If we need backups, then we simply click a couple buttons in our portal, and we have access to our backups. The portal also easily shows you what backups are good, which backups could have problems, and which ones require attention. Its very informative.

What do you dislike?

There isn't much to dislike about it. The system is simple, with no real possibilities for error. Overall, the pages that load the backup system could be faster, but overall easy to use.

Recommendations to others considering the product

Make sure you compare the cost of rolling your own backup solution with a managed solution. You may find it to be significantly cheaper and simpler to go with a managed solution like the Rackspace Managed Backup Solution.

What business problems are you solving with the product? What benefits have you realized?

We are solving our backup strategy need with Rackspace Backups. We have had to utilize a backup or two a couple times in our past, and Rackspace made it easy to use.

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Rackspace Backup review by Steve S.
Steve S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Rackspace keeps your data Secure on Cloud!"

What do you like best?

I have been using Rackspace since about 5 years now and is extremely satisfied about how their backup works. I use the image backup and the Daily File level back with Rackspace for our database and web servers. It's easy to schedule the backup using the main account admin area. It is also easy to retrieve files from the backups when needed. Rackspace uses their clouds to keep the backups and it is really cheap as well to add extra storage on the backup clouds.

What do you dislike?

I don't see any issue yet with Rackspace backup so do not have anything to mention yet!

Recommendations to others considering the product

Well, it is really important for each and everyone to keep their data secure. You need to have your important content available whenever you need it. Rackspace has really helped out with this and is really heading in the right direction.

What business problems are you solving with the product? What benefits have you realized?

Trying to keep my sites secure and available as needed. Most of times there are people hacking your site and database and you might need to restore your important files and database. In that case, it is really important to have good backups available so you don't lose your important files and database information.

Rackspace has helped a lot with their backup systems available.

What Backup solution do you use?

Thanks for letting us know!
Rackspace Backup review by Matt D.
Matt D.
Validated Reviewer
Review Source

"The backup service which you really need."

What do you like best?

Rackspace backup has been the best backup service someone need for their cloud storage. Rackspace backup runs in real time and they keep taking backups regularly. I used rackspace with my previous organization and we used rackapce backup services. Rackspace provides the following kind of backup services 9Atleast i am aware about these for now):

Image backups

Incremental backups

File level backups

Image backup keeps the backup of your Linux server including the system files and configurations. File level backups can help restoring individual files when required. Incremental backups keeps taking the backup of updated code ever. there could be additional backup services as well by rackspace but I am only aware about these for now.

Its easy to restore backups when needed via contacting the support team.

What do you dislike?

Nothing as of now. I have been able to backup files and restore them as needed. have not seen any issue yet.

Recommendations to others considering the product

I think this is the best backup service for now. Well you have to use rackspace cloud in order to use their services. but i don't think there is any issue going with rackspace for your business needs. They have the right team to manage your services and help you with best of their services.

What business problems are you solving with the product? What benefits have you realized?

My organization used to keep customer files and the websites on the cloud. The backup service has helped us meeting our objective in keeping the backups available safely.

We have been satisfied with their services.

Rackspace Backup review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Premium cloud backup service"

What do you like best?

Extremely satisfied with the service and level of competency. Their support is swift and knowledgeable.

What do you dislike?

Nothing as of yet. We've been happy so far.

Recommendations to others considering the product

Avail yourself of their technical resources prior to choosing this solution. They are available with best practices.

What business problems are you solving with the product? What benefits have you realized?

Requiring redundancy for hosted sites.

Rackspace Backup review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Peace of mind with Rackspace backups!"

What do you like best?

Been using Rackup as a dedicated server and for inbox service. The ease of access across multiple platforms helps a lot!

What do you dislike?

Some of the support staff seem to be clueless which gets annoying if there was any issue. Did not really any anything extremely bad.

Recommendations to others considering the product

Probably train support staff little more.

What business problems are you solving with the product? What benefits have you realized?

Been using this for Pop3, WebMail, SMTP services and they supports multiple platforms and devices.

Rackspace Backup review by User in Real Estate
User in Real Estate
Validated Reviewer
Review Source

"This backup system works amazing."

What do you like best?

How efficient it is. We hardly ever have any problems with it

What do you dislike?

Nothing at all otherwise i would switch.

What business problems are you solving with the product? What benefits have you realized?

If anyones hard drive fails and we cannot retrieve, our back up system helps.

Kate from G2 Crowd

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