Radarly

Radarly

4.1
(107)

Holistic social media intelligence suite for monitoring, measuring performance, and activating your customers.

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Radarly review by Nicholas H.
Nicholas H.
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Verified Current User
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"Ideal Platform for Agencies"

What do you like best?

The Radarly team has made sure all the important information we might look for is available up front with a great UI that is easily to navigate. The team also work with us to ensure that we get the support needed and take suggestions to the development team to add and enhance features.

What do you dislike?

The most challenging element is not the fault of the platform but the nature of social APIs in general. We would ideally like to be able to access historic data exhaustively but most social channels are limited in how far back they can go. This issue is however faced by all listening platforms and the Radarly team has a huge library of previously searched data for clients to draw on.

Recommendations to others considering the product

The platform is ideal if you have a large number of clients or need a large number of queries and need flexibility over your search data usage. You can bolt on additional volumes of searches if necessary. The platform provides very easy access to the data with no need to separately build out charts yourself. You can even export reports straight to powerpoint!

What business problems are you solving with the product? What benefits have you realized?

Our primary use for the platform is to understand how people talk about our client's products and their competitors. We will also look at specific events, as well as extrapolate portraits of the various people talking on social media. We listen during product launches and events to capture any resultant conversation.

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Radarly review by Thomas G.
Thomas G.
Validated Reviewer
Verified Current User
Review Source

"Efficient and powerful"

What do you like best?

The wide possibilities offered by the tools in terms of impressions, clics, shares etc. and the cluster functions to find relevant cross topics. It's also really useful to compare the visibility of social media channels vs traditional web platforms and different websites accross the world with a wide category of different numbers, I really appreciated this part and we got a lot of positive feedback.

What do you dislike?

The stats for Social media who differ from the metrics used by the platforms. We couldn't find out exactly how these numbers were found and thus we didn't use it for social performance but more to identify what issues were the most discussed. We feel like there should be an improvement on the community performance on social media channel, especially in the part that reports if it's positive or negative feedback

Recommendations to others considering the product

Need quite a lot of time to understand for the first week, especially to set up the request and to be sure to volume is right. This was problematic at first but fortunately the support was quite helpful. The positive or negative analysis also seems a bit random sometimes, this could be optimised in the future versions. Concerning pricing, it's in the middle of market.

What business problems are you solving with the product? What benefits have you realized?

E-reputation and crisis situations. We could identify sources and got the full info we needed. We also use it to find the last trends on some topics and find curation topics.

What Social Media Monitoring solution do you use?

Thanks for letting us know!
Radarly review by Cloé N.
Cloé N.
Validated Reviewer
Verified Current User
Review Source

"Une solution intuitive et performante"

What do you like best?

CE que nous préférons sur l'outil Radarly, c'est le nombre conséquent de possibilités d'utilisation de l'outils.

Que ce soit pour l'e-réputation ou la construction de contenu performant nous utilisons la plateforme quasiment tous les jours dans notre activité

What do you dislike?

Nous sommes moins fan du paramétrage des alertes qui ne permet pas une personnalisation assez grande sur le volume selon nous.

La construction des requêtes peut s'avérer vite complexe pour avoir une information de qualité sans "bruit" sur certains mots clés.

Recommendations to others considering the product

Radarly est plus intuitif que les autres solutions que nous avons pu expérimenté (3) . Il offre également plus de possibilité pour un prix abordable.

What business problems are you solving with the product? What benefits have you realized?

Radarly nous permet :

- De surveiller notre e-réputation ainsi que celle de nos médecins

- De créer du contenu orienté à forte valeur ajoutée

- De faire de la

- D'améliorer nos relations "patient" online.

Radarly review by Julie G.
Julie G.
Validated Reviewer
Verified Current User
Review Source

"Best social media listening tool on the market in my opinion"

What do you like best?

Very impressed with how quick the results come out in Radarly, that along with the fact that you can have them in real time will definitely help you have control over any online reputation crisis that might come out.

The product provides a streamlined, time efficient process to search, monitor and analyse market and competitive intelligence information. In addition you get data research dedicated consultants if you need help.

It scans the web and social media to provide and display information, but also helps to translate that data into meaningful content in a context that is visually pleasing.

What do you dislike?

Like other listening tools, if you don’t spend the time, finding actionable information can be a challenge.

What business problems are you solving with the product? What benefits have you realized?

Radarly pulls more data than most other platforms at the moment. Plus their data research consultants as mentioned above.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Best social listening tool on the market"

What do you like best?

I've been using Radarly for 6 months now and I've to say it's a really great tool. It has a very friendly user interface and impressive coverage of data (we have 17 entities to track all over the country).

The graphs and reports produced are sophisticated and provide the user the flexibility to analyze huge volumes of mentions with minimum effort. My first need was to get insights on our main stores to give feedback/improvements from a customer point of view to the Business Unit directors. Online reputation monitoring is key for us to get better on what we do.

It's easy to use, especially for me who are not from a direct marketing department.

The support team is very helpful and most issues or questions are resolved almost the same day.

What do you dislike?

You can do pretty much anything you'd imagine with this system, but sometimes you need support for complex queries if you're not a social listening expert like me.

Recommendations to others considering the product

This is an extremely powerful tool so you have to be prepared to put the time in so you can use it effectively and learn your way around it. While it's easy to use there is still a learning curve involved. You need to be prepared for this and if you can allow for the time you'll definitely be able to use this to great effect.

What business problems are you solving with the product? What benefits have you realized?

We've been using Radarly for:

- Brand image

- Sentiment analysis

- Analyse our competitors' strategies

- Trends on the industry we should have a look to

All of this to make better business decisions like improve our customer relationship, open new offices, target different markets, improve our products and launch new ones (most important for us)

Radarly review by Mike G.
Mike G.
Validated Reviewer
Review Source

"Easy to garner insights"

What do you like best?

The tool is easy to use and versatile. I regularly use it to find what our target audience are talking about and what they're interested in. It's vital to our monthly and quarterly reports for our clients, to demonstrate the effectiveness of our social content, to highlight potential influencers and to propose new content themes based on what our audience are posting about. It also helps with community management and identifying conversations that our clients can partake in. Not only that, but it enables us to track competitors and create benchmarks, so we can see how our clients are performing versus the market. It also enables exporting straight to ppt, which as a planner is massively helpful and saves me a tonne of time.

What do you dislike?

Very little. The set up can take some time and requires support. To get the most out of the tool it does require general maintenance and iterative improvements - you're not going to be up and running and require no further work within a week or two.

Recommendations to others considering the product

Very strong social listening tool - there are a number out there, but this is the real deal.

What business problems are you solving with the product? What benefits have you realized?

It massively helps with reporting and positioning my agency as the client's expert for social. It helps me with the analysis and reporting of our content, and justifying what we've done. It makes it really simple to do regular reporting, saving hours of manual labour. I've used several social listening tools previously, and with this one I feel as though I get more information in less time.

Radarly review by Xavier S.
Xavier S.
Validated Reviewer
Review Source

"Assurer la veille de la Ville du Havre et de son agglomération par une équipe de six personnes"

What do you like best?

Lorsque la veille est assurée par une équipe de 9 personnes, la difficulté réside principalement dans la capacité à trouver une méthodologie simple à appliquer et commune à tous. L'outil Radarly permet cela , facilité par sa simplicité d'usage et son ergonomie. Simplicité, puissance et performance.

What do you dislike?

Radarly est un outil très réactif même s'il rencontre parfois des difficultés mineures à remonter certains posts Facebook. Mais l'équipe technique Linkfluence

Recommendations to others considering the product

yes without hesitation

What business problems are you solving with the product? What benefits have you realized?

Cela fait plus de 2 ans que nous vivons l'expérience Radarly et nous en sommes parfaitement satisfait. Il nous a permis notamment de suivre nos performances sociales lors d'un événement important pour notre ville et notre collectivité : le 500e anniversaire du Havre.

Ses outils d'analyse statistique, les rapports et leur analyse est un outil indispensable aujourd'hui au sein de notre équipe pour ajuster notamment notre stratégie digitale, y compris de sponsoring, et permet d'ajuster et d'éditorialiser au mieux nos supports d'information et de communication, en créant une réelle complémentarité et transversalité entre le print, le web et les réseaux sociaux.

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A lot of interesting datas."

What do you like best?

The team is always listening to us and ready to help with requests, studies, platform issues, etc.

I like to create requests that I want and have a first impression quickly. The interface is intuitive and I like the fact that you can click and add different indicators.

The interface can be personalized with the different views.

Linkfluence is constantly improving and taking our opinions into account

What do you dislike?

I dislike the fact that there are a lot of functionalities that are not always easy to access (emoji cloud is a bit hidden for example).

The setting panel is different from a project to another, one global would be more practical.

The team is not communicating enough about the new functionalities, it would an advantage for them.

Recommendations to others considering the product

You need to know what you're looking for in order to not being lost in all the data

What business problems are you solving with the product? What benefits have you realized?

Finding marketing insights on different projects.

Better understand our customer experience : launch of new products, identify any problems, analyze the pain points, follow the news and our competitors, be alerted is different subjects

Anticipate : follow innovations.

Radarly review by Christophe L.
Christophe L.
Validated Reviewer
Review Source

"Not only a excellent and efficient solution, it's supported by a very dedicated and helpful team!"

What do you like best?

- efficient and easy to use

- sales and support team are very dedicated and helpful: setup < 1 day!

- cost effective

What do you dislike?

- I wish we had subscribed to the full version ;)

Recommendations to others considering the product

Get in touch with the sales team and ask for a presentation and demo. They're easy to do business with and very helpful.

What business problems are you solving with the product? What benefits have you realized?

- of course, unlike many other solutions they have access to the full twitter firehose through GNIP and it makes a difference

- I really liked the geolocation capabilities, as we were working for a retail client, this one feature proved to be incomparably valuable

- sales, trainings, CSM, customer support: the team is 1st class, very dedicated and helpful

- the solution is very well thought after: you can tell by the solution that Radarly is not a rookie company and they know one thing or two about the analysis business

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"A Reliable, Increasingly Immersive Experience"

What do you like best?

As a someone who spends a lot of time producing social media reports, I like and use the analytics overview page the most. The options it gives you in terms of range of filters and areas for exploration is invaluable for enlightening conversation, audience and the nuggets that could shape new campaigns.

What do you dislike?

I did think this would be not being able to export a list of posts, but I found out how to do that the other day. So after that I would say it would be the aesthetic. The dark backgrounds and greys can be a bit gloomy at times.

What business problems are you solving with the product? What benefits have you realized?

If you are innovative and advanced in your usage of the tool, Linkfluence can help you cover all central campaign set up, management and evaluation requirements - and I could cite where this has been possible for us and exceeded the expectations for our largest clients.

Radarly review by Noah M.
Noah M.
Validated Reviewer
Review Source

"Taking Social Intelligence to New Levels"

What do you like best?

Radarly has served our agency very well in the past two years. The tool has allowed us to perform in-depth social media analyses for clients and discover fascinating insights. The user interface is easy to navigate and programming searches can be done easily in-house though we received terrific support from Radarly's client support team. Overall, the program offers a very good value proposition.

What do you dislike?

Radarly is regularly updated which enhances the platform overall. However, we don't hear about this proactively and often discover improvements by delving into the tool. It would be beneficial for Radarly to sent out a short newsletter to its users to update them on new features.

Recommendations to others considering the product

Excellent value for money and great client management support.

What business problems are you solving with the product? What benefits have you realized?

We conduct deep dives into specific industries, analyze client campaigns, and have conducted media monitoring for elections. We also seek to discover which content resonates and how influencers operate.

Radarly review by Aina Michèle R.
Aina Michèle R.
Validated Reviewer
Verified Current User
Review Source

"Radarly, the companion of the social media manager"

What do you like best?

Among all functions: search by keywords and list by engagement of influencers

What do you dislike?

Radarly displays a limited number of influencers but not everyone who posted with the hashtag (only the best influencers)

Listed

Recommendations to others considering the product

Radarly is an effective tool for evaluating campaign engagement around pre-defined hashtags, to also list key influencers during the campaign. Necessary to measure the scope of my communication on all social media around the world.

What business problems are you solving with the product? What benefits have you realized?

Radarly is an effective tool for evaluating campaign engagement around pre-defined hashtags, to also list key influencers during the campaign. Necessary to measure the scope of my communication on all social media around the world.

Radarly review by Laurent F.
Laurent F.
Validated Reviewer
Verified Current User
Review Source

"A shortcut to social knowledge"

What do you like best?

the new search feature, allowing us to very quickly capture a better sense of what communities stand for regarding specific topics, events, emotions, brands

What do you dislike?

the limits of data we can grab in our package; the fact we can only go back in time limited to 1 year of data

Recommendations to others considering the product

A one-stop hub to begin social media exploration; huge scalability of features which also requires fairly senior analysts with a strong strategic planning culture, in order to better match what the tool can provide and what qualitative finetuning can achieve

What business problems are you solving with the product? What benefits have you realized?

Strategic planning

Subculture identification

First analysis / brand topic

Radarly review by Juliette D.
Juliette D.
Validated Reviewer
Review Source

"The most powerful social listening tool in the world"

What do you like best?

Radarly is the most extensive, powerful and user-friendly social listening tool I have ever seen and worked with. On top of that, Linkfluence, the editor of Radarly, has a very strong R&D policy, based on cutting edge innovations and, at once, on a user-centric approach, especially business wise.

What do you dislike?

Some of the sections in the tool are useless and customers should be able to design the interface’s look and feel in the way they use it. Maybe a customized design and a set of data viz tools could be actionable too for the end customer.

What business problems are you solving with the product? What benefits have you realized?

Brand performance, campaign KPIs, crisis anticipation and management, trend watching, end users’ consumption habits, and so on.

Benefits: business insights, customers’ insights, cultural and social behavioral trends, trend mining in general, ...

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"A fantastic tool for social listening"

What do you like best?

- incredibly easy to use

- visually stunning

- allows you to track multiple queries at once, giving rich data very clearly

What do you dislike?

Takes some time to get the hang of, which is not helped by the fact that much of the data seems to appear in many different places, adding some confusion to the tool.

Recommendations to others considering the product

Excellent support is given, enabling validation of your own interpretations and also insight into ways of improving social interactions. Just make sure you take the time to familiarise yourself with the tool!

What business problems are you solving with the product? What benefits have you realized?

We can now look holistically at the social media of our direct competitors to see how we compare and where we can improve. Also possible to view the trends of our client base.

Radarly review by Thierry M.
Thierry M.
Validated Reviewer
Verified Current User
Review Source

"Really easy and powerful social listening tool, excellent value for money!"

What do you like best?

Easy to use (conception of search requests, alerting), beautiful and very complete dashboards. Powerful use of filters, through drop down lists and/or clicks on any item of the dashboard

What do you dislike?

Daily digest email shape is not as beautiful and convenient as is the tool itself. But LInkfluence is working on revamping the whole thing, so...

What business problems are you solving with the product? What benefits have you realized?

Day to day alerting, long term analysis of my brand and of our competitors. First step Market Research when we are thinking about a new product or service.

Radarly review by celine a.
celine a.
Validated Reviewer
Review Source

"a user friendly tool for impactful learnings"

What do you like best?

Radarly is a very userfriendly and flexible tool. It enables to answer to a large range of questions from e-reputation to content strategy or campaign impact.

What do you dislike?

The services provided by the helpdesk is too basic. People answer quite quickly to clients' requests but they can only provide help about the settings (is my setting formula is correct or not) but they never manage to provide help about the analysis itself (what would be more relevant to mesure towards the initial question). It is more a technical help rather than a project assistance.

What business problems are you solving with the product? What benefits have you realized?

feeding content strategy, mesuring brands' e-reputation vs the competition, understand consumers' view/needs regarding specific industries or thematics, identifying market or societal trends.

Radarly review by Anna U.
Anna U.
Validated Reviewer
Review Source

"great social media monitoring tool"

What do you like best?

for me the most important thing is that a can see everything in one place, in clear categories and with easy comparison. Additional graphs and metrics help with data visualisation and preparing presentation and other visual aids. Moreover, Radarly enables listening to customers conversations, shows their problems and remarks.

What do you dislike?

it is a little bit choatic and messy :) it is difficult to find things quickly

Recommendations to others considering the product

it is worth trying, you can find everything in one tool, data is esay to switch and compare. You can also see what's going on with competition

What business problems are you solving with the product? What benefits have you realized?

my work i to improve customer experince and Radarly show me what they think

Radarly review by Jules L.
Jules L.
Validated Reviewer
Verified Current User
Review Source

"My new best friend for SM monitoring"

What do you like best?

I like the feature that allows me to find new influencers and discover hot topics for my targeted audiences.

What do you dislike?

I would like to be able to exclude some sources from my feed, i didn't find a way to do it but it's not mandatory.

What business problems are you solving with the product? What benefits have you realized?

My Radarly dashboard is constantly opened on my browser, it's a great way to find new content ideas and to measure the impact of my actions on social media.

Radarly review by Gwilherm J.
Gwilherm J.
Validated Reviewer
Review Source

"Radarly : la meilleure façon d'analyser les réactions de nos clients"

What do you like best?

j'aime sur Radarly la facilité d'utilisation (même si une rapide prise en main via une formation peut être nécessaire).

En quelques cliques, on peut voir l'audience de notre service, les réactions des utilisations et d'où viennent nos clients.

Le générateur d'analyses qui peuvent être envoyées automatiquement est également un très bon point

What do you dislike?

Le point négatif réside dans la difficulté de cibler les termes clés pour le service. Trop souvent nous avions des hastags trop génériques. De ce fait, beaucoup de réactions étaient intégrés dans nos analysés alors qu'elles ne concernaient pas notre service.

What business problems are you solving with the product? What benefits have you realized?

Grace à Radarly, j'ai rapidement pu constater quels réseaux sociaux étaient pertinents pour notre service

Radarly review by Laurent R.
Laurent R.
Validated Reviewer
Verified Current User
Review Source

"A complete tool to monitor social media, manage online reputation, and deal with the impact of SM"

What do you like best?

Radarly is the most complete tool on the market. It can reach deep research levels. Its interface is simple, intuitive and modern. It makes possible to access the whole social media streams in real time and therefore to monitor important topics through keywords.

Radarly makes possible to monitor engagement in different communities, to do international social media monitoring in multiple languages, to interact with customers, to create dashboards for every topics, as well as automate and optimize reporting to save a big amount of time.

What do you dislike?

I would like for the number of authorized dashboards to be superior to what it is now.

What business problems are you solving with the product? What benefits have you realized?

We have to analyse brands’ online reputation. Radarly can identify weak and strong signals on these issues internationally and on various topics: communication, marketing, technics…

Therefore we can analyse all posts and get in touch with influencers.

Moreover, Radarly offers competitive analysis and helps us to define our positioning compared to competitors’ communication. We can also identify influencers to contact them later.

Radarly review by Internal Consultant in Publishing
Internal Consultant in Publishing
Validated Reviewer
Verified Current User
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"Radarly is a powerful tool to harness social media intelligence and to detect emerging trends."

What do you like best?

- The graphic interface and the splendid user experience in general

- The numerous filters that enable very customised searches

- The fact that you can work with Radarly to tackle very specific questions as much as explore a topic on a very broad basis

What do you dislike?

- The loading time sometimes

- The amount of noise you get despite precisely tailored queries

What business problems are you solving with the product? What benefits have you realized?

- Detecting emerging trends

- Generating valuable and unique insights for clients

- Identifying tribes / communities deeply involved with a subject

- Last but not least it is a fascinating way to learn about the forces that drive our current lifestyles

Radarly review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Use of Radarly."

What do you like best?

The help from Linkfluence team navigating the system and helping make changes when needed.

What do you dislike?

There really isn't anything that I dislike about this platform so far.

Recommendations to others considering the product

They do have dedicated global services teams to help you grow and develop your project internationally. So if you're in a big company, and not only your team and country are related to this project, Linkfluence is definitely key in your project management. My recommendation would be to choose a provider with services teams, not just a tool (personal point of view).

What business problems are you solving with the product? What benefits have you realized?

Linkfluence helps me manage and save much needed time. Especially for crisis management, it helps you identify negative reviews or conversations with their sentiment analysis feature, and the most influential people. Which helps me to: 1/not miss any comment from our customers; 2/prioritize the ones we have to manage first.

Radarly review by Maxime C.
Maxime C.
Validated Reviewer
Review Source

"Security watcher"

What do you like best?

UI is great. I like the influencers options, the NEAR operator is very usefull and overall the results are satisfying.

What do you dislike?

Some filter needs to be added to prevent malicious (sometimes pornographic) posts that have thousands of kewords on purpose.

I also had a problem with very specific fact we can't use "NEAR" operator with "RAW".

Recommendations to others considering the product

Do net hesitate to contact support if needed. Very fast, efficient answers.

What business problems are you solving with the product? What benefits have you realized?

Cybersecurity watch. Radarly is used to detect evry post related to cybersecurity issues that might be related to our company. It allowed us to detect malicious behaviours among internet users.

Radarly review by Raphaël G.
Raphaël G.
Validated Reviewer
Verified Current User
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"Un outil puissant pour des veilles efficaces"

What do you like best?

J’utilise Radarly au quotidien pour effectuer ma veille. Avec des requêtes bien définies, c’est un outil puissant qui permet d’obtenir de bon résultats !

What do you dislike?

La prise en main prend du temps, l’outil est ultra performant mais il n’est pas simple de bien exploiter les données sans y passer du temps...

What business problems are you solving with the product? What benefits have you realized?

Veille des signaux faibles

Radarly review by Administrator
Administrator
Validated Reviewer
Review Source

"A great listening tool"

What do you like best?

Of course, the main challenge of this kind of tool is the coverage and I'm impressed by the quality and the efficiency of their listening.

Moreover, their analytics tools are well-though: it's easy to explore the data to find trends and important messages.

Finally, export tools (to pdf and/or ppt) are helpful to create dashboards and media reviews.

What do you dislike?

Query creation can quickly become complicated, but Linkfluence's teams are there to help.

The interface could be refreshed, and it is not possible to analyze a set of hand selected messages.

What business problems are you solving with the product? What benefits have you realized?

Radarly helps us to

to be rapidly informed in the event of crisis-leading publication

interact with Internet users

track our e-reputation and the performance of our publications

monitor our competitors

Radarly review by Margaux V.
Margaux V.
Validated Reviewer
Review Source

"MAKE UP FO REVER Review"

What do you like best?

Back Office, the fact that we can have different régions, with tailored researches. We have detailed informations on our platforms, and contact with Linkfluence teams are very efficient. The fact that we could have.

What do you dislike?

We can't see influencers posts, we have to go to the Instagram account and look for the image according to the text we saw.

It doesn't gather Youtube UGCs that mention us in their description (now only in the title), which is more often the case.

No content management, no social publication available for Instagram or Youtube.

There is a looot of information, sometimes it's hard to organize it.

Recommendations to others considering the product

Social Publications platform - Content Management (UGC) tool is HIGHLY RECOMMENDED in order not to compete with Sprinklr that seems to be super helpful in terms of community management and content planning.

What business problems are you solving with the product? What benefits have you realized?

We managed to analyse the sentiment and the top influencers posts on each platform which is really helpful for us.

Radarly review by Philippe D.
Philippe D.
Validated Reviewer
Review Source

"A user-friendly tool that offers access to a broad array of sources"

What do you like best?

There are 2 main points: first I really enjoy the diversity of digital sources available in Radarly. We can get data out of almost the entire social web (blogs, forums, social media and so on). Secondly, the tool is user-friendly: Radarly is really easy to use in terms of exploring dashboards, parameterizing and building queries.

Since the digital world is in constant evolution, it’s really pleasant to use a living tool that evolves and keeps on offering new features. Besides, the customer care is qualitative and deeply appreciated. Basically, you are not alone in the process.

What do you dislike?

As the social landscape is constantly evolving, it would be great if Radarly could integrate new sources quickly (such as LinkedIn and Snapchat).

What business problems are you solving with the product? What benefits have you realized?

We are a marketing agency. Therefore, we have multiple and diverse requests from our clients in terms of social strategies. Thanks to Radarly we can monitor our client’s competitors and improve branded content. The tool is also regularly used to measure product awareness or brand recognition.

Radarly review by Florian B.
Florian B.
Validated Reviewer
Verified Current User
Review Source

"A powerful crawling tool with a great expert request interface but a lack of semantic analysis"

What do you like best?

The request interface, the amount of data, the ability to cross datasets with variables, most used terms

What do you dislike?

the need to ask for a warm-up to get all the datas, the lack of semantic tool to navigate into datas

What business problems are you solving with the product? What benefits have you realized?

Consumer insights for creativity and strategy in advertising

Radarly review by Agency
Agency
Validated Reviewer
Verified Current User
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"Good Data Aggregator - Otherwise restrictive"

What do you like best?

As a way to call multiple channel APIs with a single boolean query; it's a fairly useful piece of kit

What do you dislike?

It's strength is it's weakness. It isn't reflective of how each of the APIs work.

Also, all the analytic functions - particularly sentiment - are fairly terrible. A simple positive, negative, neutral approach doesn't cut it anymore

What business problems are you solving with the product? What benefits have you realized?

As an aggregator - it's great. It allows us to scrape data for deeper NLP analysis and for influencer monitoring, it is very useful

Radarly review by Marilyne B.
Marilyne B.
Validated Reviewer
Review Source

"powerful tool for a better monitoring of our communication "

What do you like best?

Radarly is a powerful software with great features which give the opportunity to monitor the social web.

Thanks to real-time monitoring we found publications and articles about UTC we did not know of. We also discovered that some startups were talking about us. Thus, through community monitoring we found very interesting scientific publications for our university.

Moreover, Linkfluence sends us alerts anytime in the week (even during weekends on our phones) if very important events occur on social media.

Another very practical point: the influencer feature that allows us to know what communities and what people are saying about us.

Furthermore Radarly saves us considerable time:

-Regarding the community management through programming tweets so that the university remains active on social networks even on weekends.

-Exportation of Radarly data in PPT and graphics which provides esthetic and comprehensive reports

What do you dislike?

An improvement of the web review feature would be great to be able to handle specific group items.

What business problems are you solving with the product? What benefits have you realized?

We needed to know more about the impact of our communication actions and about our influencers. Radarly not only made possible to address these issues, it also made possible for us to go deeper by understanding and exploring our digital environment.

We leveraged on Radarly to help managers understand the impact of communication campaigns by delivering key insights and metrics, therefore strengthening strategic decisions.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"usefull ,very adaptable"

What do you like best?

good user experience and interface.

nice results presentation.

very complete tool that allow to extract the part of the result that interest us

What do you dislike?

the programmation of the tool is very complicated and needs an help.

Recommendations to others considering the product

It is very important to define the scope of use and choose your key word wisely

What business problems are you solving with the product? What benefits have you realized?

we can have an idea of the opinion of our target and re-use their wording when we want to adress a message

Radarly review by Claire M.
Claire M.
Validated Reviewer
Review Source

"A single tool helpful to get quickly actionable insights "

What do you like best?

Easy to set up, Radarly gives quickly an overview of what is said on social media and on the web in general, in a single dashboard.

Perfect to assess trends, measure changes compared to previous periods or identify key opinion leaders.

The new functionalities regularly added is also a good point, showing a strong technical roadmap.

The assistance provided by customer service, always reactive and useful, is greatly appreciated.

What do you dislike?

The lack of transparency regarding which sources are monitored or not. There is not list user-accessible online. We need to ask the Linkfluence team.

What business problems are you solving with the product? What benefits have you realized?

As a communication agency, we need consumers insights to identify what is already mainstream and what is new, in order to recommend actions and “fresh ideas” that made us more creative and others.

We also use Radarly to monitor PR campaigns and market competitors.

Radarly review by Clément S.
Clément S.
Validated Reviewer
Verified Current User
Review Source

"Useful but..."

What do you like best?

Easy to access

Quick insight

Lot of informations

What do you dislike?

Difficult to use

Difficult to link with business

Need more advise from the sale team

Recommendations to others considering the product

having expert in house + challenge team regarding

What business problems are you solving with the product? What benefits have you realized?

PMO

Communication

Radarly review by Marc W.
Marc W.
Validated Reviewer
Review Source

"Incredible stats, with a UI that’s trying to make it simple"

What do you like best?

The depth of information and data that we can analyse across platforms.

What do you dislike?

The complexity of the UI, there’s so much detail available but the UI is fairly simple for small tasks but a little confusing for bigger tasks.

Recommendations to others considering the product

You’ll need some time to get up to speed with everything it offers

What business problems are you solving with the product? What benefits have you realized?

The ability to provide our clients with and insight into the trends repeating to what we’re pitching.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Lot of useful information all in one place"

What do you like best?

Live streams - easy way to view multiple queries all in one place for efficient social monitoring.

What do you dislike?

I think there is a lot of overlap between some of the features/information, which makes the tool slightly confusing.

Recommendations to others considering the product

Good for monitoring social media. Slightly confusing for analysis, but still useful.

What business problems are you solving with the product? What benefits have you realized?

Easily able to monitor social media to better understand what our clients want and what our competitors are doing.

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Could be a good tool"

What do you like best?

User experience, easy to use, nice graphs.

What do you dislike?

The way the data is collected. I mean I'm using several different tools for my professional work and Radarly is always the one that don't collect the whole social media messages, even if the configuration of the different tools is the same...

The tool is definitively not good for social media real time monitoring

What business problems are you solving with the product? What benefits have you realized?

Crisis monitoring and social media analytics

Radarly review by Martin P.
Martin P.
Validated Reviewer
Verified Current User
Review Source

"Easy to setup, actionnable insights for Online marketers and brand managers"

What do you like best?

I've been following Linkfluence, the publisher of Radarly, almost since their inception a few years ago. They have been improving the product constantly, and today, the result is a neat dashboard allowing both observation and engagement for brands online.

Top features in my opinion:

- "Battle of the brands": pitch one brand vs another based on their mentions, social stats, community management activity. Great tool to know what "the other side" is doing while you toil on your own

- "Add to favorite and Save": if you have a big conversation (say, telecoms operators in any given country) you might not being able to qualify manually the sentiment and more precise data for ALL the mentions. By "faving" and saving a selection of mentions, the dashboard is able to produce a visualisation of both the global volume, and of the selection of mentions made manually. Great to focus on the top 10% mention per influence for instance.

- "Order by Influence": rank mentions on a given brand or product by influence (based on each platform's own data: RT and @ for Twitter, Likes/Share/Comments on FB..). I use it to filter out the top 10% mentions for a brand as I can't deal with thousands of mentions, I focus on the top of the basket.

What do you dislike?

The transition from the "Social Inbox" where you deal with the mentions of your brand/product and qualify/analyse them to the "Dashboard" itself which shows the visualisation of the data of these mentions can take some time based on the volume of data. Not a big deal, you can really feel the whole thing is crawling a lot of data.

Recommendations to others considering the product

Everyone judges for itself.

I like the geekiness of the founding team, a gang of PHDs from UTC, a reknowned engineering university north of Paris, I like the easiness and care brought to the setup and navigation within the tool, and the visualisations create great impacts on clients.

What business problems are you solving with the product? What benefits have you realized?

We use Radarly for three main business case for our clients (we're an agency):

-> Customer insights on the long run, with a yearly follow-up of brand/product/competitor/industry mentions. That's quite a big volume of data, and Radarly helps us to sort out the most relevant ones and craft decisions for our clients based on what we see rather than based on assumptions we all have on a given industry.

-> Campaign impact: quite useful to assess the effect of an advertising campaign online, following for instance the mentions of a #hashtag or checking which share of influencers have been talking or not. It helps to correct a campaign on the go

-> Agency brief: in agencies, it's pretty common to have to deliver a pitch "for yesterday", in the rush. You make assumptions, and have sometime no time to check their relevance. Radarly helps to get a snapshot of the online conversation and habits in no time (setup is fast and data retrieval for the past 60 or 90 days takes max 24h), and produce visualisations and insights we can use in a brief, making it data-driven and more professional.

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Fiable et précis"

What do you like best?

La précision dans les sources, Radarly permet d'ajouter de nombreuses requêtes et de pouvoir surveiller facilement sa e-reputation.

What do you dislike?

Les dashboards fixent qui ne permettent pas une édition selon nos besoins précis en terme de KPIs.

Recommendations to others considering the product

La possibilité d'éditer les dashboards.

What business problems are you solving with the product? What benefits have you realized?

La surveillance de notre e-reputation client. Cela permet de venir chercher l'ensemble des requêtes qui parlent de notre entreprise pour y répondre au plus vite.

Radarly review by Solène G.
Solène G.
Validated Reviewer
Review Source

"A complete Social Media Analysis tool"

What do you like best?

An intuitive and user-friendly tool which affords in a lonely interface both overview, real time flow and very detailed indicators.

Customer service on social media, monitoring or specific analysis and editorial management, Radarly is a complete tool.

Timeline (the opportunity to choose a specific period of analysis) and the ability of crossing different indicators or having an highlight on a dedicated one are precious.

What do you dislike?

The influenceur indicator is an interesting one (more and more useful on every social media platform and mostly for media or marketing campaigns) which nevertheless needs to be mixed with a strong knowledge of the brand's opinion leaders.

What business problems are you solving with the product? What benefits have you realized?

I mostly use Radarly for:

- Day-by-day e-reputation monitoring

- Customer’s conversations analyses

- Competitors social media presence and performance

Radarly review by Marie J.
Marie J.
Validated Reviewer
Verified Current User
Review Source

"Good tool"

What do you like best?

you have multiple choices to see what is told about you

What do you dislike?

It's not very easy to use if you don't practice it regularly

What business problems are you solving with the product? What benefits have you realized?

none for the moment

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Facilité d'utilisation, design ergonomie"

What do you like best?

Outil très utile pour faire remonter des commentaires tweets liés à une problématique et en extraire des insights

What do you dislike?

Le côté fastidudieux de la création d'une requete pourquoi ne pas mettre à disposition des packs de requetes en fonction de thématiques

What business problems are you solving with the product? What benefits have you realized?

Nous avons pu faire une écoute sociale sur les freins liés à la grande consommation et ainsi créer une campagne qui puisse les lever

Radarly review by Thierry M.
Thierry M.
Validated Reviewer
Verified Current User
Review Source

" One single tool for it all!"

What do you like best?

The software is quite easy to pick up thanks to its well thought through ergonomics. Anyone can quickly learn how to manage this Social Media Analysis tool, opposed to others I have previously tested. Radarly does it all if the user wishes to. For instance, there are two query creation modes, one through a very intuitive interface and another where you can directly write the queries yourself, for more experienced users.

It is also possible to delete out-of-context and uncalled-for-results posts (pretty much impossible for a good part of the competition) which allows you to get accurate volume and tonality stats.

I particularly appreciate the reliability of the collected data - especially concerning the language matter but also in terms of comprehensiveness - and the possibility of easily qualifying mass social media coverage. There is also the possibility of exporting different quotes at all times in order to deeper analyze them furtherly.

At last, I find the “benchmark mode” very pertinent because it allows you to compare your own social media activities to the ones of your competition’s as well as the “influencers mode”, that facilitates enormously the detection of stakeholders around the reviewed subjects.

All this without mentioning that Radarly evolves constantly, always taking in consideration the client’s needs and queries.

What do you dislike?

Working in the tourism business, I would appreciate if Radarly could catch the opinions given on review sites, such as Trip Advisor, Zoover or Holiday Check for instance, especially because that would also be considered Social Media. But this is still very specific to the industry in which I act in any case.

Also, it’d be interesting to be able to set up the report offered by email, according to different alert levels (volumes variation or specific key words), especially in case of a potential communication or operational crisis scenario.

Recommendations to others considering the product

Giving that Radarly offers quite a numerous personalization possibilities, it’d be good if it would be let known in advance that a considerable amount of time should be spent to set the program up, especially when it comes to customizing the queries. This would allow having afterwards a completely reliable collection of data and then the possibility of making the best out of what this tool has to offer. Also I would advise to never hesitate on letting yourself be helped by Linkfluence’s support team. They know the product like the palm of their hands and are all in once available to guide you efficiently.

What business problems are you solving with the product? What benefits have you realized?

As a Digital Intelligence Manager, I mostly use Radarly for:

- Evaluate fallouts related to my company’s social media activities and particularly around our digital campaigns (brand content, events we organise for example).

- Detect our ambassadors and detractors

- Day-by-day e-reputation monitoring and spotting eventual crises

- Long term personal client’s conversations analyses concerning our brands and products on the social web universe all together.

- Evaluate the “health” of our communities and compare it to the ones of our biggest competition

With Radarly, I only have one social media tool that covers all these needs: it allows me to spare both time & money!

Radarly review by Florian P.
Florian P.
Validated Reviewer
Verified Current User
Review Source

"Usage Radarly"

What do you like best?

Facilité de prise en main et ergonomie de l'interface

What do you dislike?

Les rapports ne sont pas facilement paramétrables

What business problems are you solving with the product? What benefits have you realized?

Nous avons modifié certaines campagnes marketing notamment la sémantique

Radarly review by Françoise C.
Françoise C.
Validated Reviewer
Verified Current User
Review Source

"How Radarly became a partner for digital influence strategy"

What do you like best?

Radarly is a powerful platform that enables to retrieve a lot of information in a user-friendly interface.

The service team who is in charge of providing with more detailed studies is key for me as the algorithms are ot sufficient to analyse the data which needs a human screening.

What do you dislike?

I would like the platform to be more dynamic, for instance to see in real time which posts come up.

The alerts format is not enough sharp and could be improved!

Recommendations to others considering the product

The major differentiation from other players in that field is that the machine is not alone, humans are still there to provide with relevant analysis.

What business problems are you solving with the product? What benefits have you realized?

Better kow our ecosystem, what are the communities around a specific topic, which change totally the wy you want to create buzz around a topic and who to activate.

I did several mapping on different topics and discovered what I didn't expect which was very useful.

Radarly review by Yoann L.
Yoann L.
Validated Reviewer
Verified Current User
Review Source

"Easy USE"

What do you like best?

Easiest way to use it. And graphic content

What do you dislike?

sometimes there is bug. And it's difficult to work with.

What business problems are you solving with the product? What benefits have you realized?

prevent attack or bad buzz

Radarly review by Kelly D.
Kelly D.
Validated Reviewer
Review Source

"A comprehensive tool for web and reputation monitoring. "

What do you like best?

Radarly has an easy-to-use and well-designed interface. The new version offers to build reports in an easy and fast way. I really appreciate that I can access on a single platform every sources that are talking about specific topics. It is a powerful solution that provides me with clear metrics and massive data.

What do you dislike?

The sentiment analysis is not always accurate in Radarly. An update would be great.

What business problems are you solving with the product? What benefits have you realized?

We needed to monitor the reputation of our corporate brand and of our product brands. Radarly allowed us to access every comments about our brands and to identify key consumers and influencers. Therefore, we were able to launch an efficient real-time marketing campaign engaging with Twitter users through funny Badoit GIFs.

Radarly review by Agency
Agency
Validated Reviewer
Verified Current User
Review Source

"Un outil globalement bon et efficace"

What do you like best?

L'interface de Radarly est fluide et intuitive. Les nombreux paramétrages d'affichage du tableau de bord permettent une personnalisation très appréciable des données.

What do you dislike?

Je trouve le temps d'indexation trop long. L'alerting mail est également faible (comparativement à d'autres outils).

What business problems are you solving with the product? What benefits have you realized?

L'outil me permet de traiter un volume élevé de datas. La présentation en social wall est également fortement appréciée par mon client.

Radarly review by Nicolas R.
Nicolas R.
Validated Reviewer
Verified Current User
Review Source

"Excellent on a day to day basis, to monitor conversations and take part in them"

What do you like best?

- easy setup process

- completeness of the feed (compared to other tools)

- aggressive pricing

What do you dislike?

- some features missing (favoriting a tweet for example)

- you can't build your reporting just out of it at the moment

- a bit slow every now and then

Recommendations to others considering the product

Make sure you take advantage of their teams. I think satisfaction with this kind of product only comes after a good setup. If you fail at doing this, you may blame the software, which would be unfair.

It's not always easy to do all the setup all alone, and their experience and advices are definitely helpful (+ it won't cost more (or less) whether you ask or not)

What business problems are you solving with the product? What benefits have you realized?

The name of our company and of our products is not necessarily something people notice and/or share, even if they like the product. Thanks to Radarly and their help on building our request plan, we now manage to engage with people who talk about us without being aware of it :)

Radarly review by Haider A.
Haider A.
Validated Reviewer
Verified Current User
Review Source

"We use radarly in the pharma industry in more than 50 markets"

What do you like best?

The interface and the way it has change how we take decision. We look at Radarly as the tool helping us taking the pulse of the webosphere.

On top of that, the way we can collaborate on matters that can be challenging such as adverse events made it easy to ensure a quick response and a chain of events that is trusted and respected.

What do you dislike?

Not truly linked to the tool itself, but the capability to track more than just web mentions is important. Looking at the share of voice and the editorial penetration of our brands, we want to compare the web noise to classical channels and see how they are impacting each other. I know that since the acquistion of trendybuzz by Linkfluence, this is coming and in the pipe.

Recommendations to others considering the product

When it comes to selecting a tool, the true question is not what data are you collecting, but how you can make sense of it internally. Having a dashboard that is so easy to read, even if you do not speak the language of the mentions is key for us to take decisions and asses if our global activities are meeting their objectives. Radarly created a new language internally that we share as a team and this is how tools such as this one help even big pharma companies transform and mute themselves from within to become more agile.

What business problems are you solving with the product? What benefits have you realized?

Having a global and local view of each brand noise and presence on the web. Making sure that we tackle new channels using agile tools even in a regulated environnement.

Radarly review by Administrator
Administrator
Validated Reviewer
Review Source

"Review of Radarly"

What do you like best?

The ergonomy of the platform of Radarly is really cool. I like the way the software present the content with graphics. I also like the perimeter that covers this tool, which makes it very complete.

What do you dislike?

I find it rather difficult to interpret the results of Radarly to increase the performance of our social accounts.

What business problems are you solving with the product? What benefits have you realized?

Buzz detection on social networks

Radarly review by Link D.
Link D.
Validated Reviewer
Verified Current User
Review Source

"Powerful Social Media Software"

What do you like best?

Radarly was designed by online reputation experts who have handled social media monitoring for major corporations and media companies (eg McDonalds, ClubMed, France Television..). Their expertise in the monitoring space is evident when one uses Radarly, which is easy to use and appropriate for a variety of use cases. Radarly sports an elegant user interface with a no frills feature set. It has been a pleasure to use their application to monitor conversations for ModCloth across Twitter, Facebook and Instagram.

What do you dislike?

Radarly does not monitor certain social networks that are important for my company such as Pinterest. That said, most of their competitors do not.

What business problems are you solving with the product? What benefits have you realized?

We have used this product to monitor conversations on networks where ModCloth is highly active such as Facebook, Twitter, and Instagram. Our team has loved using this tool which scales well and is easy to setup.

Radarly review by Julien B.
Julien B.
Validated Reviewer
Verified Current User
Review Source

"Social Listening"

What do you like best?

UX and customer relationship with linkfluence team.

What do you dislike?

i'm fine with Radarly. It's getting better everyday

What business problems are you solving with the product? What benefits have you realized?

social listening, consumers insight

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Perfect network"

What do you like best?

Radarly is an excellent network listening service, valid for deepening online discussions and excellent for analyzing the sentiment of the various online brands.

What do you dislike?

I don't have anything to say that I dislike.

What business problems are you solving with the product? What benefits have you realized?

we could analyze what our consumers think of us and we tried to reach those who have not yet tried our products

Radarly review by Ibtissem M.
Ibtissem M.
Validated Reviewer
Review Source

"A user-friendly and comprehensive solution to manage digital data"

What do you like best?

Radarly is an ergonomic and easy-to-use tool that makes possible for us to get connected in real-time to many different, heterogeneous sources. The UX is modern and intuitive. Besides, we save a lot of time thanks to the reporting feature that offer exports in Excel files.

What do you dislike?

At the beginning, I didn’t understand the view showing project volumetry because I found it not really intuitive. Yet, everything became clearer thanks to the explanations of my Account Manager.

What business problems are you solving with the product? What benefits have you realized?

Our company does linguistic analysis. Therefore, we need online data about specific topics. Through precise queries, Radarly offers a 360° view of all conversations around a specific topic.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Très bien, mais difficulté pour comprendre les reporting "

What do you like best?

Pouvoir retrouver partout où a été mentionné des mots clés précis.

What do you dislike?

Comme dis précédemment, c'est difficile d'avoir des reportings identiques à ceux que nous produisons de notre côté.

What business problems are you solving with the product? What benefits have you realized?

Je peux savoir en temps réel, et ce sur tous les réseaux/sites, où a été mentionné la marque ou des mots-clés qui nous intéressent.

Radarly review by Lionel F.
Lionel F.
Validated Reviewer
Verified Current User
Review Source

"Radarly for brands"

What do you like best?

I like a lot the Radarly filters that allow you to sort out social media posts based on their author, language, influence, platform or images they bear. These are really powerful features.

What do you dislike?

Today's Radarly doesn't fit well in big screens. Yet, I know it's being fixed. Moreover, tagclouds tend to focus on what is alrealdy looked for through queries.

Recommendations to others considering the product

It's really important to take time to define specific queries meeting your real social listening needs. You should also make sure people using Radarly to build reports feel easy enough to make the most it. Finally, don't forget you can go beyond Radarly connecting to Linkfluence's API.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly to monitor digital communication campaign, especially conversations with influencers. Besides, Radarly's particularly convenient to build reports.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"A handy social listening tool"

What do you like best?

I can easily grab the comments from all social platforms about our company

What do you dislike?

Overall experience is good. There aren't any particular area I dislike about the product.

What business problems are you solving with the product? What benefits have you realized?

We are trying to gather feedback from users on different social media platforms about our company in order to adjust our marketing campaign.

Radarly review by Jennifer L.
Jennifer L.
Validated Reviewer
Review Source

"Interessant mais très difficile à manipuler"

What do you like best?

Le Dashboard est très attractif et donne envie de continuer sur le site.

What do you dislike?

Le site est difficile à comprendre, les rapports sont compliqués à obtenir et il y a beaucoup de bugs

What business problems are you solving with the product? What benefits have you realized?

Comprendre la communauté Instagram de la marque, ce qui ne va pas et ce qu'il serait bien d'améliorer

Radarly review by Miguel S.
Miguel S.
Validated Reviewer
Review Source

"A sophisticated and complete tool!"

What do you like best?

I was quite amazed by how sophisticated Radarly can be in terms of design, analytical capacity and arranging or filtering great deals of data. The graphic interface is suitable for client’s community management reports and this saves me a lot of time.

What do you dislike?

I think the automatic feature which classifies the content’s tonality could be better.

Recommendations to others considering the product

For elaborated reports concerning the social web whether it includes forums, social media, blogs, websites, the tool is definitely recommended. It provides full-range coverage for any online content available. When you serve several clients at once, the tool can also be useful since everything is fairly organised and it allows you to switch from client to client easily.

What business problems are you solving with the product? What benefits have you realized?

The benchmarking tool has optimized a significant deal of manual tasks I used to be in charge of before Radarly, but now with a more accurate approach. It also helps having social web listening and user engagement on the same tool.

Radarly review by Jody O.
Jody O.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Social research taken to the next level"

What do you like best?

Radarly is great for identifying key influencers and provides detailed insights as to where social conversations are starting and how they are developing across the globe. Allows me to identify and understand key social metrics and provides unrivalled level of detail as to who's talking about brands - and most importantly, what this means.

What do you dislike?

Tool took a little bit of time to set up correctly so that results not too general.

Recommendations to others considering the product

This is a stand out product if you want to get a deeper level of insight. It's a level up from some of the other tools out there and their Professional Services offer really helps you get the most out of this.

What business problems are you solving with the product? What benefits have you realized?

Helping us to research key sectors and markets. As well as providing specific brand intelligence for our clients and competitors. Identify key ambassadors and influencers across sectors.

Radarly review by Rozenn N.
Rozenn N.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A powerful, robust and trustworthy tool to spot and analyze consumer trends"

What do you like best?

I like for the Radarly interface to make possible to handle millions of data. It is a real, big tank full of business knowledge and information.

Besides, Radarly offers valuable data analysis that help you turn social big data into actionable insights leading to added perfomance for clients.

What do you dislike?

The tagging feature could get improved to help market researchers dive further into the complexity of social media conversations. I would appreciate some new filters helping me to refine social media categorization.

Recommendations to others considering the product

Radarly isn't designed for communicators and marketers only. It is a powerful tool for market researchers too, that provides matterful consumer data and features to make the most of them. It is not only about harvesting social data in real time. It easily feeds real hindsight approaches

What business problems are you solving with the product? What benefits have you realized?

I use Radarly on a daily basis to roll out approaches that mix market research and competitive intelligence. It helps me understand both consumer behaviors and influencer strategies. Radarly is a hybrid tool meeting many business needs, from crisis management to trend analysis.

Radarly review by Odile R.
Odile R.
Validated Reviewer
Review Source

"Radarly : When simplicity meets ergonomics and efficiency"

What do you like best?

I think what I like best are the clickable graphs that go in consonance with the different selected settings, such as available sources or categories. That’s what I enjoy the most. As you select, the graphs expand according to choices you made.

Influencer management is very exciting too, especially because it’s something you don’t necessarily find in other tools. Besides, Radarly's design and its very easy-to-use interface make it really exciting.

What do you dislike?

The tool can be a little bit slow sometimes. I also think there’s a bit too much of icons on the left side of the screen for the social inbox feature.

Recommendations to others considering the product

What I definitely can recommend is to never hesitate on asking for help to the Linkfluence support team since they detain pretty much everything there is to know about Radarly.

It’s also relevant to ponder a little bit about queries that will be used even though you can easily change them later; it’s always good to know what you will be looking for from a starting point.

What business problems are you solving with the product? What benefits have you realized?

We are an agency with a lot of clients. I mostly use Radarly to monitor and analyze daily social media coverage. On a day-to-day basis, I access our client’s accounts and classify the collected coverage into categories and tonalities in order to spot a possible undesirable outcome. I also use Radarly to respond to consumer’s interactions with brands. Then, I notify our Community Management team as well as the client.

I can also use Radarly for more punctual requests as an online reputation audit where the tool would allow us to analyze the client’s image instantly.

Radarly review by Agency
Agency
Validated Reviewer
Review Source

"Excellent monitoring tool"

What do you like best?

The fact you can follow your business or your clients' activity on social media and online newspapers - makes it a remarkable tool and saves you a lot of time.

What do you dislike?

Sometimes it can be complicated to find specific tools and sometimes it lags or bugs, which means you cannot access the website for few hours. However, it happens very rarely.

What business problems are you solving with the product? What benefits have you realized?

Monitoring problems, keeping all the information and data on one platform. Being able to access data from any period at any time.

Radarly review by Antoine G.
Antoine G.
Validated Reviewer
Verified Current User
Review Source

"A rewarding and easy Social Media Analysis experience. "

What do you like best?

The thing I like the most about Radarly is the possibility of arranging and filtering huge amounts of data through the Social inbox feature.

What do you dislike?

What I enjoy less about Radarly is the Radar feature that sometimes offers a big information flow that can be a little bit overwhelming to work with.

Recommendations to others considering the product

My recommendation is to not hesitate on spending time to set up the tool accurately, carefully crafting your queries

What business problems are you solving with the product? What benefits have you realized?

To me, it’s rather the very useful capacity of industrializing big amounts of queries and turning accessible a large number of data on a broad period of time. Filtering and arranging results are also part of my everyday use of Radarly.

Radarly review by Kaelig S.
Kaelig S.
Validated Reviewer
Review Source

"One of the best social monitoring solution "

What do you like best?

Radarly is a powerfull tool really easy to use. It gives us the possibility to have a look, in every moment of the day, to the social reputation of our brands. You can set up a search really fast, and focus on specific channel according to your needs. I also really appreciate the design of this software, made with a data visualization touch and interactive dashboards.

What do you dislike?

The software is sometimes a little bit slow when u need to analyse a long period of time. The performance measurement of your social channel can also be improve.

What business problems are you solving with the product? What benefits have you realized?

Using radarly helps me in my daily work to monitore the social reputation of our brands. It allows me to anticipate online crisis and to detect potential subject which can have an importance on our business. I also use it for realize an e-reputation summary and overview that I send every month to my top management;

Radarly review by Anthony H.
Anthony H.
Validated Reviewer
Review Source

"Powerful and agile - An agency perspective."

What do you like best?

The ability to lock down key metrics and insights for strategic purposes, in addition to the more operational and daily features. It is therefore a very versatile tool that can be used by community managers, brand strategic leaders and everyone in between. It is easy to extract key learnings that are going to be actionable and convincing at the same time.

What do you dislike?

Although Radarly is on par with other social media business software with respect to UX and UI, it stands (like the whole of the industry's products) to be perfected in respect thereto. It is easy to use but I would say it should be improved still so as to really become pleasant to use.

Recommendations to others considering the product

Be sure to spend enough time (on your own or with Radarly's team advice and assistance) on the configuration of your dashboards (especially the choice of keywords to reduce noise and increase meaning).

What business problems are you solving with the product? What benefits have you realized?

I've had the occasion to use Radarly as the head of the digital / social media department of an advertising agency as well as a global agency strategic / account lead for major brands. Radarly is a very useful tool for social media strategists and practitioners, being transparent and customisable enough to allow for rapid and intuitive interactions with social chatter and activities. From a strategic perspective, it offers to access key insights and metrics to inform strategic decisions, and not only daily operations.

Radarly has offered me and my teams to create and turn talking points overnight in some fast paced e-influence campaigns, as well as to inform longer term strategic decisions.

Radarly review by Sarah K.
Sarah K.
Validated Reviewer
Review Source

"One single tool for it all."

What do you like best?

Besides the fact I personally find Radarly very intuitive when it comes to User Experience, the tool proves itself to be just as powerful as it is visually nice. What I like the most is that Radarly offers plenty of different features displayed in a structured way. It’s a very agile software that allows you to figure out the social media approach that best fits your strategy and business objectives.

What do you dislike?

I wish the automatic tonality feature was a little bit more accurate.

What business problems are you solving with the product? What benefits have you realized?

I usually like to use Radarly to track trends, follow hashtags and always be aware of the upcoming “hot topics”. Before using it, I used to do these tasks manually, based on my intuition. Now, social media monitoring saves me a lot of time and delivers more in-depth results.

Radarly review by Pascal V.
Pascal V.
Validated Reviewer
Verified Current User
Review Source

"Beautiful AND efficient"

What do you like best?

Radarly is simple, beautiful and easy to use. Its slick graphic interface makes great reports for management.

What do you dislike?

I wish the mobile app version of the web interface was as complete !

Recommendations to others considering the product

Don't hesitate this is the user-friendly tool you need to sort out your brand from all the noise out there and make the best out of what social media can teach you about yourself!

What business problems are you solving with the product? What benefits have you realized?

Radarly is completing the huge task of scrawling, analyzing and storing all the social mentions of our brand. After qualification it gives accurate and robust reputation scores. The perfect tool to set social media reputation KPIs and evaluate our content and communication strategies.

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"simple and intuitive.It gives a details about your perception in social media in just one glance"

What do you like best?

My best part is the real time review. And statistics.

What do you dislike?

Define key words because more you details better its precise

Recommendations to others considering the product

Easy to use you and efficient

What business problems are you solving with the product? What benefits have you realized?

Competitive intelligence, benchmarking and where we are in relation to our conrurrents

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Very good tool to monitor user comments on his services"

What do you like best?

User interface

Sources availables

Number of filters available

Possibility to see original messages

What do you dislike?

Will be good to get Facebook comments / trustpilots

What business problems are you solving with the product? What benefits have you realized?

Be aware of customers feedback in order to react quickly (update products, inform customer care...)

Radarly review by User
User
Validated Reviewer
Review Source

"Robust tool giving comprehensive listening capabilities"

What do you like best?

The customizable dashboard that gives you a comprehensive view in a single snapshot of exact what data you need to view on a daily basis to keep you abreast of all important conversations

What do you dislike?

The system should be a bit faster in delivering conversations -

What business problems are you solving with the product? What benefits have you realized?

Being in the finance domain, lot of influencers review or comment on our products, this tool helps me stay informed what sentiments are influencers sharing about our products

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Recommandation Radarly "

What do you like best?

The fact that I can follow the increase or decrease of abonnee for my social account.

What do you dislike?

Instagram followers are no longer updated

What business problems are you solving with the product? What benefits have you realized?

Permanent knowing of my social assets and the caracteristics of my followers.

Radarly review by Administrator
Administrator
Validated Reviewer
Review Source

"Une solution puissante et complète"

What do you like best?

Radarly est une solution puissante qui permet de détecter beaucoup d'informations circulant sur le net, et non détectable manuellement.

L'ergonomie de l'interface est interactive et permet de réaliser de nombreuses actions directement depuis la plateforme.

What do you dislike?

La fonctionnalité de rapports automatisés et de revue du web pourrait être améliorée.

What business problems are you solving with the product? What benefits have you realized?

Grâce à Radarly, nous avons pu améliorer notre écoute passive sur le web et mieux détecter d'éventuelles difficultés pouvant toucher notre secteur d'activité.

Radarly review by Gildas L.
Gildas L.
Validated Reviewer
Review Source

"Changing way to look at social media"

What do you like best?

Using Radarly, I can go deep into the social data and work in real time. I can zoom back and forward on conversations about specific individuals, places or issues. Radarly is marketer-centric: it combines powerful insight mining capabilities and easy-to-use, playful features.

What do you dislike?

I would like for Radarly dashboards to provide better data displays when I'm pitching. It would be great to have at-a-glance social brand images within Radarly.

Recommendations to others considering the product

Get support from Linkfluence teams, ask them a lot of questions and get trained by them to make the most of Radarly.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly to do Real-Time Marketing, it is convenient both for social media analysis and social media engagement.

I also use Radarly to identify weak signals and strong trends on long timespans in strategic planning

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Clear and visual"

What do you like best?

The types of requests and the types of graphs that are very visual and simple.

What do you dislike?

How to choose the time period is not very easy

What business problems are you solving with the product? What benefits have you realized?

Data analyses for analize and evaluate clients feelings.

Radarly review by Géraldine S.
Géraldine S.
Validated Reviewer
Review Source

"An easy-to-use yet highly sophisticated technology"

What do you like best?

An easy-to-use yet highly sophisticated technology

Daily user experience with Radarly is really smooth. Radarly makes social media monitoring easy from day 1 of using it.

Besides, it is extremely convenient to have analytics and engagement tools on the same platform.

What do you dislike?

Radarly lacks a bit of sexiness. I would love it to be more colorful.

Recommendations to others considering the product

Take time to set up an efficient social media query. It should be neither too broad nor too tight to generate maximum value.

Use the RSS feature. It makes a big difference!

What business problems are you solving with the product? What benefits have you realized?

Radarly provides me with relevant pieces of information from all over the social web gathered on a unique dashboard. Beyond data harvesting, I use Radarly to measure social media performance and seize impact of my actions on my publics.

Radarly review by Jean-Philippe N.
Jean-Philippe N.
Validated Reviewer
Review Source

"User for 2 years"

What do you like best?

the ability to filter by Platform and ease of use

What do you dislike?

i dislike slow-down and the upadtes in full day

What business problems are you solving with the product? What benefits have you realized?

the use of this software allows me to find influencers and digital trends

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Extremely user-friendly and complete tool."

What do you like best?

Everything clickable, easy-to-use and to set up

What do you dislike?

The web coverage is not exhaustive yet especially for review platforms

What business problems are you solving with the product? What benefits have you realized?

UGCs identification. Brings value to our client because Radarly is a reliable source.

Radarly review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Not perfect but usable"

What do you like best?

That you can have different Dashboards so you can specialize your Queries. I mostly use our Social Media Stats Overview for a quick check-up of our Account Performance.

What do you dislike?

We really need to split between post and comments.

What business problems are you solving with the product? What benefits have you realized?

We use it in the first line for social media Monitoring and web Screening. In the part of web Screening is it very useful where and why our Company is mentioned.

Radarly review by User in Internet
User in Internet
Validated Reviewer
Review Source

"G2 Crowd Review"

What do you like best?

Radarly is an easy-to-use software. It provides users with several customization possibilities without lacking an intuitive and ergonomic interface. As mentioned before, the tool sticks to a very pleasant design, which mostly means you don't necessarily have to be a tech expert to use the software up to its full capacity.

What do you dislike?

While charging large amounts of data, the tool can be a bit time-consuming.

Recommendations to others considering the product

In order to make the most out of Radarly’s analysing and listening capacity, I would recommend insisting on elaborating a wise and well-shaped set of queries. It’s the software’s basic key to success, so it’s equally important to serve yourself from all the creativity and expertise provided by Radarly’s tech support team.

What business problems are you solving with the product? What benefits have you realized?

I personally use Radarly for daily online reputation monitoring and identifying key influencers. I benefit from important digital marketing and social media insights it provides as well as the possibility of engaging whole web communities. It also comes in handy when it comes to spotting and coordinating online potential emergencies

Radarly review by Delphine B.
Delphine B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Radarly: power of research with no equivalent"

What do you like best?

Radarly is a very useful tool when doing research on social networks.

It offers at the same time anteriority on conversations, a wide scope of networks per se (blogs, forums, twitter, so on) and a first approach at one glance of your results with relevant indicators.

I am a big fan!

What do you dislike?

I have no idea. I am perfectly satisfied.

What business problems are you solving with the product? What benefits have you realized?

It provides with an instant access to data and indicators, with no issue of further sourcing.

Radarly review by Théo J.
Théo J.
Validated Reviewer
Verified Current User
Review Source

"A very effective tool for social media analysis "

What do you like best?

Getting started with Radarly is very easy. Radarly is user-friendly : you can painlessly sort social media posts and get social data you need.

Besides, the Bookmarklet functionality is a real treat when it gets to handle complex corpuses.

What do you dislike?

Some categorization rules are somewhat rigid. I would like more flexibility.

What business problems are you solving with the product? What benefits have you realized?

Radarly allows me to deal with huge quantities of information. I use Radarly to monitor brand reputation and manage crisis. Radarly is also convenient for business intelligence.

Radarly review by Clémence L.
Clémence L.
Validated Reviewer
Verified Current User
Review Source

"Listen to answer : a useful guide for online conversation"

What do you like best?

have a single well design dashboard to handle conversations : listen and answer in the very same place.

What do you dislike?

My main regret is that I do not have enough time to analyse deeply the insights from my social box.

What business problems are you solving with the product? What benefits have you realized?

Large conversations to follow up with , not only on my brand but also on large & complex themes. Radarly give us the ability to listen to the communities, answer them, on a single well designed dashboard.

Radarly review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Monitoring at is best"

What do you like best?

- Details

- Reports automatical

- Analytics

- Show my Influencer

What do you dislike?

The Option for your Searchwords (Queries) are very hidden

What business problems are you solving with the product? What benefits have you realized?

We see who People talk about us.

Radarly review by Nicolas D.
Nicolas D.
Validated Reviewer
Review Source

"Hard to understand how works all the founctionalisties but very usefull after you understand it. "

What do you like best?

Possibilité to filtrer the request as précise as possible

What do you dislike?

Radarly dont separate the responses in forum conversation

What business problems are you solving with the product? What benefits have you realized?

Identify the dislike point of our client on our services

Radarly review by Anne Charlotte P.
Anne Charlotte P.
Validated Reviewer
Review Source

"A very handy monitoring tool"

What do you like best?

I am fond of all metrics I can easily get within Radarly. I like being able to select specific spans of time to work on. I also find great that I can handle and classify social media posts in many different ways. Besides, being able to use Radarly in French makes a big difference!

What do you dislike?

Radarly's influencer features could be improved. I have the feeling they could do better on this point!

Recommendations to others considering the product

Make sur your queries are sharp enough to make the most of the tool.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly on a daily baisis for social media monitoring, to know everything about my brand on the social web.

Radarly review by Charlotte G.
Charlotte G.
Validated Reviewer
Review Source

"communication digitale "

What do you like best?

Possibilité de remonter rapidement les publications sur notre activité avec production d'un rapport détaillé

What do you dislike?

Les lenteurs répétées qui bloquent la captation

What business problems are you solving with the product? What benefits have you realized?

Mesure de l'empreinte digitale

Radarly review by Natalia R.
Natalia R.
Validated Reviewer
Review Source

"Using Radarly for social listenning & analytics"

What do you like best?

Whole tools proposed by Radarly's Platform.

What do you dislike?

There's nothing negative to say on that point.

What business problems are you solving with the product? What benefits have you realized?

Positive benefits for the social media activities of GRDF company

Radarly review by Administrator
Administrator
Validated Reviewer
Review Source

"It is really efficient"

What do you like best?

That it's well organized and we can filter in function of the tag we are adding

What do you dislike?

I would prefer if we could have facebook and instagram input but I understand how hard it would be.

Recommendations to others considering the product

It's a system easy to understand and to use, and it's really usefull.

What business problems are you solving with the product? What benefits have you realized?

We are checking all the public content on our campaign thanks to radarly.

Radarly review by User
User
Validated Reviewer
Review Source

"Simple social tools"

What do you like best?

The interface is intuitive and easy to use.

What do you dislike?

It is necessary to be patient before having the resutat of the filters.

Recommendations to others considering the product

Simple

What business problems are you solving with the product? What benefits have you realized?

/

Radarly review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"great social media listening platform + team"

What do you like best?

the radarly platform is really a best in class, simple to be used by many members of my team . The back up from linkfluence teams is always very usefull for better using the platform or for specific studies

What do you dislike?

i don't have any dislike, the platform is efficient

What business problems are you solving with the product? What benefits have you realized?

brand strategy / worldwide listening by targets or categiry

Radarly review by Nicolas B.
Nicolas B.
Validated Reviewer
Review Source

"Great"

What do you like best?

Benchmark and analysis of our performances

What do you dislike?

Not seeing stories on Instagramand stats on snapchat

What business problems are you solving with the product? What benefits have you realized?

No problem solving, just analyzing

Radarly review by Gautier B.
Gautier B.
Validated Reviewer
Review Source

"Pratical and exhaustive tool for social media analysis"

What do you like best?

What I prefer is how the tool is simple to use with a clear and modern interface. You can find easily the information you need.

What do you dislike?

I dislike the lack of precision to classify the tone of a post

What business problems are you solving with the product? What benefits have you realized?

As audience rating analyst on television, I have to know what people think of programs. Radarly is a good way to summarize and see quickly the trend to react to a bashing for example. I realized benefits in terms of time because I have everything about what is happening on social media in one tool.

Radarly review by Delphine F.
Delphine F.
Validated Reviewer
Review Source

"My point oview of this good tool : RADARLY"

What do you like best?

This Tools is very easy to use rapidly. Each customer have a account manager Who is very available to help us in the deployment.

What do you dislike?

Sometimes, the time when you use the filter, it dépends on the volume of data, it could take times.

Recommendations to others considering the product

It's a dynamic firm which are still looking for long term use !

What business problems are you solving with the product? What benefits have you realized?

We really don't follow our e-reputation on the web, we didn't know what our Cusumers was saying about somfy and our products.

Now we coulf follow it and share it with all countries we need !

Radarly review by User
User
Validated Reviewer
Review Source

"Review for Radarly"

What do you like best?

I like the clear categorization for each report, user can understand the usage of each report and utilize it

What do you dislike?

However the UI inside each report is not really good. especially the date presentation and the comments display area

What business problems are you solving with the product? What benefits have you realized?

Im selecting a social media listening platform and want to understand customers msg about my brand with it

Radarly review by soizic T.
soizic T.
Validated Reviewer
Review Source

"Finally, a powerful and unique tool to monitor RS"

What do you like best?

- Engagement feature reachable for everyone

- Direct interaction with all your communities

- Helps in understanding and collect the data

- Benchmarks

What do you dislike?

The look and interface still very formal and could be more welcoming, sexy and colored

Recommendations to others considering the product

A team really motivate and available whenever you need them (pitch, clients, tips, data analysis,...)!

What business problems are you solving with the product? What benefits have you realized?

As a director of development, i need Radarly on pitch with special accounts. It allows me to quickly identify a brand, its competitors, his vision, ... and by that the appropriate response to provide.

Radarly review by Raphaël S.
Raphaël S.
Validated Reviewer
Review Source

"Social media analysis made trustworthy and efficient"

What do you like best?

Radarly dashboards are full of intuitive and easy-to-use metrics. Radarly makes possible to combine technology power and human analysis skils, with manual post tagging for instance.

What do you dislike?

Automatic influencer analysis sometimes doesn't match my needs.

Recommendations to others considering the product

Take some time to understand how Radarly works. Besides, ask for training to get the most out of it.

What business problems are you solving with the product? What benefits have you realized?

Radarly provides me with huge amounts of social data I can handle in a unique tool. It makes possible to easily and swiftly spot key issues and key conversations on the entire social web.

Radarly review by Agency
Agency
Validated Reviewer
Review Source

"Very useful for exploratory purposes on brands & consumer perceptions"

What do you like best?

Intuitive, great dashboards and many useful attributes for strategists.

What do you dislike?

Not always very accurate (sentiment analysis for example) and not directly actionable.

It's hard to actually find insights through social listening but interesting to confirm a hypothesis or illustrate with verbatim.

What business problems are you solving with the product? What benefits have you realized?

Insight digging, verbatim, understanding the conversation around a brand, category or product.

Radarly review by Consultant
Consultant
Validated Reviewer
Review Source

"Radarly has been a really sueful tool for social media montoring of my development projects"

What do you like best?

The ability to track multiple projects at a time, and to easily generate reports

What do you dislike?

Its limitations around pay-walls, and private facebook groups

What business problems are you solving with the product? What benefits have you realized?

the ability to monitor media and social media coverage / opinon of multiple projects.

I have realized I was not getting full coverage by doing these tasks 'manually'.

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* We monitor all Radarly reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.

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