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Radarly

Radarly

4.1
(107 reviews)
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Holistic social media intelligence suite for monitoring, measuring performance, and activating your customers.

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Radarly review by ⚡️ Thierry M.
⚡️ Thierry M.
Validated Reviewer
Verified Current User
Review Source

" One single tool for it all!"

What do you like best?

The software is quite easy to pick up thanks to its well thought through ergonomics. Anyone can quickly learn how to manage this Social Media Analysis tool, opposed to others I have previously tested. Radarly does it all if the user wishes to. For instance, there are two query creation modes, one through a very intuitive interface and another where you can directly write the queries yourself, for more experienced users.

It is also possible to delete out-of-context and uncalled-for-results posts (pretty much impossible for a good part of the competition) which allows you to get accurate volume and tonality stats.

I particularly appreciate the reliability of the collected data - especially concerning the language matter but also in terms of comprehensiveness - and the possibility of easily qualifying mass social media coverage. There is also the possibility of exporting different quotes at all times in order to deeper analyze them furtherly.

At last, I find the “benchmark mode” very pertinent because it allows you to compare your own social media activities to the ones of your competition’s as well as the “influencers mode”, that facilitates enormously the detection of stakeholders around the reviewed subjects.

All this without mentioning that Radarly evolves constantly, always taking in consideration the client’s needs and queries.

What do you dislike?

Working in the tourism business, I would appreciate if Radarly could catch the opinions given on review sites, such as Trip Advisor, Zoover or Holiday Check for instance, especially because that would also be considered Social Media. But this is still very specific to the industry in which I act in any case.

Also, it’d be interesting to be able to set up the report offered by email, according to different alert levels (volumes variation or specific key words), especially in case of a potential communication or operational crisis scenario.

Recommendations to others considering the product

Giving that Radarly offers quite a numerous personalization possibilities, it’d be good if it would be let known in advance that a considerable amount of time should be spent to set the program up, especially when it comes to customizing the queries. This would allow having afterwards a completely reliable collection of data and then the possibility of making the best out of what this tool has to offer. Also I would advise to never hesitate on letting yourself be helped by Linkfluence’s support team. They know the product like the palm of their hands and are all in once available to guide you efficiently.

What business problems are you solving with the product? What benefits have you realized?

As a Digital Intelligence Manager, I mostly use Radarly for:

- Evaluate fallouts related to my company’s social media activities and particularly around our digital campaigns (brand content, events we organise for example).

- Detect our ambassadors and detractors

- Day-by-day e-reputation monitoring and spotting eventual crises

- Long term personal client’s conversations analyses concerning our brands and products on the social web universe all together.

- Evaluate the “health” of our communities and compare it to the ones of our biggest competition

With Radarly, I only have one social media tool that covers all these needs: it allows me to spare both time & money!

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Radarly review by Nicholas H.
Nicholas H.
Validated Reviewer
Verified Current User
Review Source

"Ideal Platform for Agencies"

What do you like best?

The Radarly team has made sure all the important information we might look for is available up front with a great UI that is easily to navigate. The team also work with us to ensure that we get the support needed and take suggestions to the development team to add and enhance features.

What do you dislike?

The most challenging element is not the fault of the platform but the nature of social APIs in general. We would ideally like to be able to access historic data exhaustively but most social channels are limited in how far back they can go. This issue is however faced by all listening platforms and the Radarly team has a huge library of previously searched data for clients to draw on.

Recommendations to others considering the product

The platform is ideal if you have a large number of clients or need a large number of queries and need flexibility over your search data usage. You can bolt on additional volumes of searches if necessary. The platform provides very easy access to the data with no need to separately build out charts yourself. You can even export reports straight to powerpoint!

What business problems are you solving with the product? What benefits have you realized?

Our primary use for the platform is to understand how people talk about our client's products and their competitors. We will also look at specific events, as well as extrapolate portraits of the various people talking on social media. We listen during product launches and events to capture any resultant conversation.

What Social Media Monitoring solution do you use?

Thanks for letting us know!
Radarly review by Juliette D.
Juliette D.
Validated Reviewer
Review Source

"The most powerful social listening tool in the world"

What do you like best?

Radarly is the most extensive, powerful and user-friendly social listening tool I have ever seen and worked with. On top of that, Linkfluence, the editor of Radarly, has a very strong R&D policy, based on cutting edge innovations and, at once, on a user-centric approach, especially business wise.

What do you dislike?

Some of the sections in the tool are useless and customers should be able to design the interface’s look and feel in the way they use it. Maybe a customized design and a set of data viz tools could be actionable too for the end customer.

What business problems are you solving with the product? What benefits have you realized?

Brand performance, campaign KPIs, crisis anticipation and management, trend watching, end users’ consumption habits, and so on.

Benefits: business insights, customers’ insights, cultural and social behavioral trends, trend mining in general, ...

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"Best social listening tool on the market"

What do you like best?

I've been using Radarly for 6 months now and I've to say it's a really great tool. It has a very friendly user interface and impressive coverage of data (we have 17 entities to track all over the country).

The graphs and reports produced are sophisticated and provide the user the flexibility to analyze huge volumes of mentions with minimum effort. My first need was to get insights on our main stores to give feedback/improvements from a customer point of view to the Business Unit directors. Online reputation monitoring is key for us to get better on what we do.

It's easy to use, especially for me who are not from a direct marketing department.

The support team is very helpful and most issues or questions are resolved almost the same day.

What do you dislike?

You can do pretty much anything you'd imagine with this system, but sometimes you need support for complex queries if you're not a social listening expert like me.

Recommendations to others considering the product

This is an extremely powerful tool so you have to be prepared to put the time in so you can use it effectively and learn your way around it. While it's easy to use there is still a learning curve involved. You need to be prepared for this and if you can allow for the time you'll definitely be able to use this to great effect.

What business problems are you solving with the product? What benefits have you realized?

We've been using Radarly for:

- Brand image

- Sentiment analysis

- Analyse our competitors' strategies

- Trends on the industry we should have a look to

All of this to make better business decisions like improve our customer relationship, open new offices, target different markets, improve our products and launch new ones (most important for us)

Radarly review by User in Restaurants
User in Restaurants
Validated Reviewer
Review Source

"Brand and Issue Management monitoring "

What do you like best?

Radarly is the perfect alliance between technology and human analysis. A must have for every communication Director.

What do you dislike?

To my mind, Linkfluence should go further in his consultancy action towards its clients. From Insight cabinet to integrated communication agency ?

What business problems are you solving with the product? What benefits have you realized?

Radarly gives me the ability to follow closely every sensitive issue mentioning my brand. Allowing me to be in time in responding.

Radarly review by Kelly D.
Kelly D.
Validated Reviewer
Review Source

"A comprehensive tool for web and reputation monitoring. "

What do you like best?

Radarly has an easy-to-use and well-designed interface. The new version offers to build reports in an easy and fast way. I really appreciate that I can access on a single platform every sources that are talking about specific topics. It is a powerful solution that provides me with clear metrics and massive data.

What do you dislike?

The sentiment analysis is not always accurate in Radarly. An update would be great.

What business problems are you solving with the product? What benefits have you realized?

We needed to monitor the reputation of our corporate brand and of our product brands. Radarly allowed us to access every comments about our brands and to identify key consumers and influencers. Therefore, we were able to launch an efficient real-time marketing campaign engaging with Twitter users through funny Badoit GIFs.

Radarly review by Laurent R.
Laurent R.
Validated Reviewer
Verified Current User
Review Source

"A complete tool to monitor social media, manage online reputation, and deal with the impact of SM"

What do you like best?

Radarly is the most complete tool on the market. It can reach deep research levels. Its interface is simple, intuitive and modern. It makes possible to access the whole social media streams in real time and therefore to monitor important topics through keywords.

Radarly makes possible to monitor engagement in different communities, to do international social media monitoring in multiple languages, to interact with customers, to create dashboards for every topics, as well as automate and optimize reporting to save a big amount of time.

What do you dislike?

I would like for the number of authorized dashboards to be superior to what it is now.

What business problems are you solving with the product? What benefits have you realized?

We have to analyse brands’ online reputation. Radarly can identify weak and strong signals on these issues internationally and on various topics: communication, marketing, technics…

Therefore we can analyse all posts and get in touch with influencers.

Moreover, Radarly offers competitive analysis and helps us to define our positioning compared to competitors’ communication. We can also identify influencers to contact them later.

Radarly review by Marilyne B.
Marilyne B.
Validated Reviewer
Review Source

"powerful tool for a better monitoring of our communication "

What do you like best?

Radarly is a powerful software with great features which give the opportunity to monitor the social web.

Thanks to real-time monitoring we found publications and articles about UTC we did not know of. We also discovered that some startups were talking about us. Thus, through community monitoring we found very interesting scientific publications for our university.

Moreover, Linkfluence sends us alerts anytime in the week (even during weekends on our phones) if very important events occur on social media.

Another very practical point: the influencer feature that allows us to know what communities and what people are saying about us.

Furthermore Radarly saves us considerable time:

-Regarding the community management through programming tweets so that the university remains active on social networks even on weekends.

-Exportation of Radarly data in PPT and graphics which provides esthetic and comprehensive reports

What do you dislike?

An improvement of the web review feature would be great to be able to handle specific group items.

What business problems are you solving with the product? What benefits have you realized?

We needed to know more about the impact of our communication actions and about our influencers. Radarly not only made possible to address these issues, it also made possible for us to go deeper by understanding and exploring our digital environment.

We leveraged on Radarly to help managers understand the impact of communication campaigns by delivering key insights and metrics, therefore strengthening strategic decisions.

Radarly review by Claire M.
Claire M.
Validated Reviewer
Review Source

"A single tool helpful to get quickly actionable insights "

What do you like best?

Easy to set up, Radarly gives quickly an overview of what is said on social media and on the web in general, in a single dashboard.

Perfect to assess trends, measure changes compared to previous periods or identify key opinion leaders.

The new functionalities regularly added is also a good point, showing a strong technical roadmap.

The assistance provided by customer service, always reactive and useful, is greatly appreciated.

What do you dislike?

The lack of transparency regarding which sources are monitored or not. There is not list user-accessible online. We need to ask the Linkfluence team.

What business problems are you solving with the product? What benefits have you realized?

As a communication agency, we need consumers insights to identify what is already mainstream and what is new, in order to recommend actions and “fresh ideas” that made us more creative and others.

We also use Radarly to monitor PR campaigns and market competitors.

Radarly review by Martin P.
Martin P.
Validated Reviewer
Verified Current User
Review Source

"Easy to setup, actionnable insights for Online marketers and brand managers"

What do you like best?

I've been following Linkfluence, the publisher of Radarly, almost since their inception a few years ago. They have been improving the product constantly, and today, the result is a neat dashboard allowing both observation and engagement for brands online.

Top features in my opinion:

- "Battle of the brands": pitch one brand vs another based on their mentions, social stats, community management activity. Great tool to know what "the other side" is doing while you toil on your own

- "Add to favorite and Save": if you have a big conversation (say, telecoms operators in any given country) you might not being able to qualify manually the sentiment and more precise data for ALL the mentions. By "faving" and saving a selection of mentions, the dashboard is able to produce a visualisation of both the global volume, and of the selection of mentions made manually. Great to focus on the top 10% mention per influence for instance.

- "Order by Influence": rank mentions on a given brand or product by influence (based on each platform's own data: RT and @ for Twitter, Likes/Share/Comments on FB..). I use it to filter out the top 10% mentions for a brand as I can't deal with thousands of mentions, I focus on the top of the basket.

What do you dislike?

The transition from the "Social Inbox" where you deal with the mentions of your brand/product and qualify/analyse them to the "Dashboard" itself which shows the visualisation of the data of these mentions can take some time based on the volume of data. Not a big deal, you can really feel the whole thing is crawling a lot of data.

Recommendations to others considering the product

Everyone judges for itself.

I like the geekiness of the founding team, a gang of PHDs from UTC, a reknowned engineering university north of Paris, I like the easiness and care brought to the setup and navigation within the tool, and the visualisations create great impacts on clients.

What business problems are you solving with the product? What benefits have you realized?

We use Radarly for three main business case for our clients (we're an agency):

-> Customer insights on the long run, with a yearly follow-up of brand/product/competitor/industry mentions. That's quite a big volume of data, and Radarly helps us to sort out the most relevant ones and craft decisions for our clients based on what we see rather than based on assumptions we all have on a given industry.

-> Campaign impact: quite useful to assess the effect of an advertising campaign online, following for instance the mentions of a #hashtag or checking which share of influencers have been talking or not. It helps to correct a campaign on the go

-> Agency brief: in agencies, it's pretty common to have to deliver a pitch "for yesterday", in the rush. You make assumptions, and have sometime no time to check their relevance. Radarly helps to get a snapshot of the online conversation and habits in no time (setup is fast and data retrieval for the past 60 or 90 days takes max 24h), and produce visualisations and insights we can use in a brief, making it data-driven and more professional.

Radarly review by Lionel F.
Lionel F.
Validated Reviewer
Verified Current User
Review Source

"Radarly for brands"

What do you like best?

I like a lot the Radarly filters that allow you to sort out social media posts based on their author, language, influence, platform or images they bear. These are really powerful features.

What do you dislike?

Today's Radarly doesn't fit well in big screens. Yet, I know it's being fixed. Moreover, tagclouds tend to focus on what is alrealdy looked for through queries.

Recommendations to others considering the product

It's really important to take time to define specific queries meeting your real social listening needs. You should also make sure people using Radarly to build reports feel easy enough to make the most it. Finally, don't forget you can go beyond Radarly connecting to Linkfluence's API.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly to monitor digital communication campaign, especially conversations with influencers. Besides, Radarly's particularly convenient to build reports.

Radarly review by Link D.
Link D.
Validated Reviewer
Verified Current User
Review Source

"Powerful Social Media Software"

What do you like best?

Radarly was designed by online reputation experts who have handled social media monitoring for major corporations and media companies (eg McDonalds, ClubMed, France Television..). Their expertise in the monitoring space is evident when one uses Radarly, which is easy to use and appropriate for a variety of use cases. Radarly sports an elegant user interface with a no frills feature set. It has been a pleasure to use their application to monitor conversations for ModCloth across Twitter, Facebook and Instagram.

What do you dislike?

Radarly does not monitor certain social networks that are important for my company such as Pinterest. That said, most of their competitors do not.

What business problems are you solving with the product? What benefits have you realized?

We have used this product to monitor conversations on networks where ModCloth is highly active such as Facebook, Twitter, and Instagram. Our team has loved using this tool which scales well and is easy to setup.

Radarly review by Miguel S.
Miguel S.
Validated Reviewer
Review Source

"A sophisticated and complete tool!"

What do you like best?

I was quite amazed by how sophisticated Radarly can be in terms of design, analytical capacity and arranging or filtering great deals of data. The graphic interface is suitable for client’s community management reports and this saves me a lot of time.

What do you dislike?

I think the automatic feature which classifies the content’s tonality could be better.

Recommendations to others considering the product

For elaborated reports concerning the social web whether it includes forums, social media, blogs, websites, the tool is definitely recommended. It provides full-range coverage for any online content available. When you serve several clients at once, the tool can also be useful since everything is fairly organised and it allows you to switch from client to client easily.

What business problems are you solving with the product? What benefits have you realized?

The benchmarking tool has optimized a significant deal of manual tasks I used to be in charge of before Radarly, but now with a more accurate approach. It also helps having social web listening and user engagement on the same tool.

Radarly review by User in Internet
User in Internet
Validated Reviewer
Review Source

"G2 Crowd Review"

What do you like best?

Radarly is an easy-to-use software. It provides users with several customization possibilities without lacking an intuitive and ergonomic interface. As mentioned before, the tool sticks to a very pleasant design, which mostly means you don't necessarily have to be a tech expert to use the software up to its full capacity.

What do you dislike?

While charging large amounts of data, the tool can be a bit time-consuming.

Recommendations to others considering the product

In order to make the most out of Radarly’s analysing and listening capacity, I would recommend insisting on elaborating a wise and well-shaped set of queries. It’s the software’s basic key to success, so it’s equally important to serve yourself from all the creativity and expertise provided by Radarly’s tech support team.

What business problems are you solving with the product? What benefits have you realized?

I personally use Radarly for daily online reputation monitoring and identifying key influencers. I benefit from important digital marketing and social media insights it provides as well as the possibility of engaging whole web communities. It also comes in handy when it comes to spotting and coordinating online potential emergencies

Radarly review by Jody O.
Jody O.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Social research taken to the next level"

What do you like best?

Radarly is great for identifying key influencers and provides detailed insights as to where social conversations are starting and how they are developing across the globe. Allows me to identify and understand key social metrics and provides unrivalled level of detail as to who's talking about brands - and most importantly, what this means.

What do you dislike?

Tool took a little bit of time to set up correctly so that results not too general.

Recommendations to others considering the product

This is a stand out product if you want to get a deeper level of insight. It's a level up from some of the other tools out there and their Professional Services offer really helps you get the most out of this.

What business problems are you solving with the product? What benefits have you realized?

Helping us to research key sectors and markets. As well as providing specific brand intelligence for our clients and competitors. Identify key ambassadors and influencers across sectors.

Radarly review by Sarah K.
Sarah K.
Validated Reviewer
Review Source

"One single tool for it all."

What do you like best?

Besides the fact I personally find Radarly very intuitive when it comes to User Experience, the tool proves itself to be just as powerful as it is visually nice. What I like the most is that Radarly offers plenty of different features displayed in a structured way. It’s a very agile software that allows you to figure out the social media approach that best fits your strategy and business objectives.

What do you dislike?

I wish the automatic tonality feature was a little bit more accurate.

What business problems are you solving with the product? What benefits have you realized?

I usually like to use Radarly to track trends, follow hashtags and always be aware of the upcoming “hot topics”. Before using it, I used to do these tasks manually, based on my intuition. Now, social media monitoring saves me a lot of time and delivers more in-depth results.

Radarly review by Clémence L.
Clémence L.
Validated Reviewer
Verified Current User
Review Source

"Listen to answer : a useful guide for online conversation"

What do you like best?

have a single well design dashboard to handle conversations : listen and answer in the very same place.

What do you dislike?

My main regret is that I do not have enough time to analyse deeply the insights from my social box.

What business problems are you solving with the product? What benefits have you realized?

Large conversations to follow up with , not only on my brand but also on large & complex themes. Radarly give us the ability to listen to the communities, answer them, on a single well designed dashboard.

Radarly review by Anthony H.
Anthony H.
Validated Reviewer
Review Source

"Powerful and agile - An agency perspective."

What do you like best?

The ability to lock down key metrics and insights for strategic purposes, in addition to the more operational and daily features. It is therefore a very versatile tool that can be used by community managers, brand strategic leaders and everyone in between. It is easy to extract key learnings that are going to be actionable and convincing at the same time.

What do you dislike?

Although Radarly is on par with other social media business software with respect to UX and UI, it stands (like the whole of the industry's products) to be perfected in respect thereto. It is easy to use but I would say it should be improved still so as to really become pleasant to use.

Recommendations to others considering the product

Be sure to spend enough time (on your own or with Radarly's team advice and assistance) on the configuration of your dashboards (especially the choice of keywords to reduce noise and increase meaning).

What business problems are you solving with the product? What benefits have you realized?

I've had the occasion to use Radarly as the head of the digital / social media department of an advertising agency as well as a global agency strategic / account lead for major brands. Radarly is a very useful tool for social media strategists and practitioners, being transparent and customisable enough to allow for rapid and intuitive interactions with social chatter and activities. From a strategic perspective, it offers to access key insights and metrics to inform strategic decisions, and not only daily operations.

Radarly has offered me and my teams to create and turn talking points overnight in some fast paced e-influence campaigns, as well as to inform longer term strategic decisions.

Radarly review by Haider A.
Haider A.
Validated Reviewer
Verified Current User
Review Source

"We use radarly in the pharma industry in more than 50 markets"

What do you like best?

The interface and the way it has change how we take decision. We look at Radarly as the tool helping us taking the pulse of the webosphere.

On top of that, the way we can collaborate on matters that can be challenging such as adverse events made it easy to ensure a quick response and a chain of events that is trusted and respected.

What do you dislike?

Not truly linked to the tool itself, but the capability to track more than just web mentions is important. Looking at the share of voice and the editorial penetration of our brands, we want to compare the web noise to classical channels and see how they are impacting each other. I know that since the acquistion of trendybuzz by Linkfluence, this is coming and in the pipe.

Recommendations to others considering the product

When it comes to selecting a tool, the true question is not what data are you collecting, but how you can make sense of it internally. Having a dashboard that is so easy to read, even if you do not speak the language of the mentions is key for us to take decisions and asses if our global activities are meeting their objectives. Radarly created a new language internally that we share as a team and this is how tools such as this one help even big pharma companies transform and mute themselves from within to become more agile.

What business problems are you solving with the product? What benefits have you realized?

Having a global and local view of each brand noise and presence on the web. Making sure that we tackle new channels using agile tools even in a regulated environnement.

Radarly review by GĂ©raldine S.
GĂ©raldine S.
Validated Reviewer
Review Source

"An easy-to-use yet highly sophisticated technology"

What do you like best?

An easy-to-use yet highly sophisticated technology

Daily user experience with Radarly is really smooth. Radarly makes social media monitoring easy from day 1 of using it.

Besides, it is extremely convenient to have analytics and engagement tools on the same platform.

What do you dislike?

Radarly lacks a bit of sexiness. I would love it to be more colorful.

Recommendations to others considering the product

Take time to set up an efficient social media query. It should be neither too broad nor too tight to generate maximum value.

Use the RSS feature. It makes a big difference!

What business problems are you solving with the product? What benefits have you realized?

Radarly provides me with relevant pieces of information from all over the social web gathered on a unique dashboard. Beyond data harvesting, I use Radarly to measure social media performance and seize impact of my actions on my publics.

Radarly review by Théo J.
Théo J.
Validated Reviewer
Verified Current User
Review Source

"A very effective tool for social media analysis "

What do you like best?

Getting started with Radarly is very easy. Radarly is user-friendly : you can painlessly sort social media posts and get social data you need.

Besides, the Bookmarklet functionality is a real treat when it gets to handle complex corpuses.

What do you dislike?

Some categorization rules are somewhat rigid. I would like more flexibility.

What business problems are you solving with the product? What benefits have you realized?

Radarly allows me to deal with huge quantities of information. I use Radarly to monitor brand reputation and manage crisis. Radarly is also convenient for business intelligence.

Radarly review by Nicolas R.
Nicolas R.
Validated Reviewer
Verified Current User
Review Source

"Excellent on a day to day basis, to monitor conversations and take part in them"

What do you like best?

- easy setup process

- completeness of the feed (compared to other tools)

- aggressive pricing

What do you dislike?

- some features missing (favoriting a tweet for example)

- you can't build your reporting just out of it at the moment

- a bit slow every now and then

Recommendations to others considering the product

Make sure you take advantage of their teams. I think satisfaction with this kind of product only comes after a good setup. If you fail at doing this, you may blame the software, which would be unfair.

It's not always easy to do all the setup all alone, and their experience and advices are definitely helpful (+ it won't cost more (or less) whether you ask or not)

What business problems are you solving with the product? What benefits have you realized?

The name of our company and of our products is not necessarily something people notice and/or share, even if they like the product. Thanks to Radarly and their help on building our request plan, we now manage to engage with people who talk about us without being aware of it :)

Radarly review by Gautier B.
Gautier B.
Validated Reviewer
Review Source

"Pratical and exhaustive tool for social media analysis"

What do you like best?

What I prefer is how the tool is simple to use with a clear and modern interface. You can find easily the information you need.

What do you dislike?

I dislike the lack of precision to classify the tone of a post

What business problems are you solving with the product? What benefits have you realized?

As audience rating analyst on television, I have to know what people think of programs. Radarly is a good way to summarize and see quickly the trend to react to a bashing for example. I realized benefits in terms of time because I have everything about what is happening on social media in one tool.

Radarly review by Raphaël S.
Raphaël S.
Validated Reviewer
Review Source

"Social media analysis made trustworthy and efficient"

What do you like best?

Radarly dashboards are full of intuitive and easy-to-use metrics. Radarly makes possible to combine technology power and human analysis skils, with manual post tagging for instance.

What do you dislike?

Automatic influencer analysis sometimes doesn't match my needs.

Recommendations to others considering the product

Take some time to understand how Radarly works. Besides, ask for training to get the most out of it.

What business problems are you solving with the product? What benefits have you realized?

Radarly provides me with huge amounts of social data I can handle in a unique tool. It makes possible to easily and swiftly spot key issues and key conversations on the entire social web.

Radarly review by Delphine F.
Delphine F.
Validated Reviewer
Review Source

"My point oview of this good tool : RADARLY"

What do you like best?

This Tools is very easy to use rapidly. Each customer have a account manager Who is very available to help us in the deployment.

What do you dislike?

Sometimes, the time when you use the filter, it dépends on the volume of data, it could take times.

Recommendations to others considering the product

It's a dynamic firm which are still looking for long term use !

What business problems are you solving with the product? What benefits have you realized?

We really don't follow our e-reputation on the web, we didn't know what our Cusumers was saying about somfy and our products.

Now we coulf follow it and share it with all countries we need !

Radarly review by Pascal V.
Pascal V.
Validated Reviewer
Verified Current User
Review Source

"Beautiful AND efficient"

What do you like best?

Radarly is simple, beautiful and easy to use. Its slick graphic interface makes great reports for management.

What do you dislike?

I wish the mobile app version of the web interface was as complete !

Recommendations to others considering the product

Don't hesitate this is the user-friendly tool you need to sort out your brand from all the noise out there and make the best out of what social media can teach you about yourself!

What business problems are you solving with the product? What benefits have you realized?

Radarly is completing the huge task of scrawling, analyzing and storing all the social mentions of our brand. After qualification it gives accurate and robust reputation scores. The perfect tool to set social media reputation KPIs and evaluate our content and communication strategies.

Radarly review by Gildas L.
Gildas L.
Validated Reviewer
Review Source

"Changing way to look at social media"

What do you like best?

Using Radarly, I can go deep into the social data and work in real time. I can zoom back and forward on conversations about specific individuals, places or issues. Radarly is marketer-centric: it combines powerful insight mining capabilities and easy-to-use, playful features.

What do you dislike?

I would like for Radarly dashboards to provide better data displays when I'm pitching. It would be great to have at-a-glance social brand images within Radarly.

Recommendations to others considering the product

Get support from Linkfluence teams, ask them a lot of questions and get trained by them to make the most of Radarly.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly to do Real-Time Marketing, it is convenient both for social media analysis and social media engagement.

I also use Radarly to identify weak signals and strong trends on long timespans in strategic planning

Radarly review by soizic T.
soizic T.
Validated Reviewer
Review Source

"Finally, a powerful and unique tool to monitor RS"

What do you like best?

- Engagement feature reachable for everyone

- Direct interaction with all your communities

- Helps in understanding and collect the data

- Benchmarks

What do you dislike?

The look and interface still very formal and could be more welcoming, sexy and colored

Recommendations to others considering the product

A team really motivate and available whenever you need them (pitch, clients, tips, data analysis,...)!

What business problems are you solving with the product? What benefits have you realized?

As a director of development, i need Radarly on pitch with special accounts. It allows me to quickly identify a brand, its competitors, his vision, ... and by that the appropriate response to provide.

Radarly review by Kaelig S.
Kaelig S.
Validated Reviewer
Review Source

"One of the best social monitoring solution "

What do you like best?

Radarly is a powerfull tool really easy to use. It gives us the possibility to have a look, in every moment of the day, to the social reputation of our brands. You can set up a search really fast, and focus on specific channel according to your needs. I also really appreciate the design of this software, made with a data visualization touch and interactive dashboards.

What do you dislike?

The software is sometimes a little bit slow when u need to analyse a long period of time. The performance measurement of your social channel can also be improve.

What business problems are you solving with the product? What benefits have you realized?

Using radarly helps me in my daily work to monitore the social reputation of our brands. It allows me to anticipate online crisis and to detect potential subject which can have an importance on our business. I also use it for realize an e-reputation summary and overview that I send every month to my top management;

Radarly review by Anne Charlotte P.
Anne Charlotte P.
Validated Reviewer
Review Source

"A very handy monitoring tool"

What do you like best?

I am fond of all metrics I can easily get within Radarly. I like being able to select specific spans of time to work on. I also find great that I can handle and classify social media posts in many different ways. Besides, being able to use Radarly in French makes a big difference!

What do you dislike?

Radarly's influencer features could be improved. I have the feeling they could do better on this point!

Recommendations to others considering the product

Make sur your queries are sharp enough to make the most of the tool.

What business problems are you solving with the product? What benefits have you realized?

I use Radarly on a daily baisis for social media monitoring, to know everything about my brand on the social web.

Radarly review by Odile R.
Odile R.
Validated Reviewer
Review Source

"Radarly : When simplicity meets ergonomics and efficiency"

What do you like best?

I think what I like best are the clickable graphs that go in consonance with the different selected settings, such as available sources or categories. That’s what I enjoy the most. As you select, the graphs expand according to choices you made.

Influencer management is very exciting too, especially because it’s something you don’t necessarily find in other tools. Besides, Radarly's design and its very easy-to-use interface make it really exciting.

What do you dislike?

The tool can be a little bit slow sometimes. I also think there’s a bit too much of icons on the left side of the screen for the social inbox feature.

Recommendations to others considering the product

What I definitely can recommend is to never hesitate on asking for help to the Linkfluence support team since they detain pretty much everything there is to know about Radarly.

It’s also relevant to ponder a little bit about queries that will be used even though you can easily change them later; it’s always good to know what you will be looking for from a starting point.

What business problems are you solving with the product? What benefits have you realized?

We are an agency with a lot of clients. I mostly use Radarly to monitor and analyze daily social media coverage. On a day-to-day basis, I access our client’s accounts and classify the collected coverage into categories and tonalities in order to spot a possible undesirable outcome. I also use Radarly to respond to consumer’s interactions with brands. Then, I notify our Community Management team as well as the client.

I can also use Radarly for more punctual requests as an online reputation audit where the tool would allow us to analyze the client’s image instantly.

Radarly review by Antoine G.
Antoine G.
Validated Reviewer
Verified Current User
Review Source

"A rewarding and easy Social Media Analysis experience. "

What do you like best?

The thing I like the most about Radarly is the possibility of arranging and filtering huge amounts of data through the Social inbox feature.

What do you dislike?

What I enjoy less about Radarly is the Radar feature that sometimes offers a big information flow that can be a little bit overwhelming to work with.

Recommendations to others considering the product

My recommendation is to not hesitate on spending time to set up the tool accurately, carefully crafting your queries

What business problems are you solving with the product? What benefits have you realized?

To me, it’s rather the very useful capacity of industrializing big amounts of queries and turning accessible a large number of data on a broad period of time. Filtering and arranging results are also part of my everyday use of Radarly.

Radarly review by Françoise C.
Françoise C.
Validated Reviewer
Verified Current User
Review Source

"How Radarly became a partner for digital influence strategy"

What do you like best?

Radarly is a powerful platform that enables to retrieve a lot of information in a user-friendly interface.

The service team who is in charge of providing with more detailed studies is key for me as the algorithms are ot sufficient to analyse the data which needs a human screening.

What do you dislike?

I would like the platform to be more dynamic, for instance to see in real time which posts come up.

The alerts format is not enough sharp and could be improved!

Recommendations to others considering the product

The major differentiation from other players in that field is that the machine is not alone, humans are still there to provide with relevant analysis.

What business problems are you solving with the product? What benefits have you realized?

Better kow our ecosystem, what are the communities around a specific topic, which change totally the wy you want to create buzz around a topic and who to activate.

I did several mapping on different topics and discovered what I didn't expect which was very useful.

Radarly review by Delphine B.
Delphine B.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Radarly: power of research with no equivalent"

What do you like best?

Radarly is a very useful tool when doing research on social networks.

It offers at the same time anteriority on conversations, a wide scope of networks per se (blogs, forums, twitter, so on) and a first approach at one glance of your results with relevant indicators.

I am a big fan!

What do you dislike?

I have no idea. I am perfectly satisfied.

What business problems are you solving with the product? What benefits have you realized?

It provides with an instant access to data and indicators, with no issue of further sourcing.

Radarly review by Rozenn N.
Rozenn N.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"A powerful, robust and trustworthy tool to spot and analyze consumer trends"

What do you like best?

I like for the Radarly interface to make possible to handle millions of data. It is a real, big tank full of business knowledge and information.

Besides, Radarly offers valuable data analysis that help you turn social big data into actionable insights leading to added perfomance for clients.

What do you dislike?

The tagging feature could get improved to help market researchers dive further into the complexity of social media conversations. I would appreciate some new filters helping me to refine social media categorization.

Recommendations to others considering the product

Radarly isn't designed for communicators and marketers only. It is a powerful tool for market researchers too, that provides matterful consumer data and features to make the most of them. It is not only about harvesting social data in real time. It easily feeds real hindsight approaches

What business problems are you solving with the product? What benefits have you realized?

I use Radarly on a daily basis to roll out approaches that mix market research and competitive intelligence. It helps me understand both consumer behaviors and influencer strategies. Radarly is a hybrid tool meeting many business needs, from crisis management to trend analysis.

Radarly review by Solène G.
Solène G.
Validated Reviewer
Review Source

"A complete Social Media Analysis tool"

What do you like best?

An intuitive and user-friendly tool which affords in a lonely interface both overview, real time flow and very detailed indicators.

Customer service on social media, monitoring or specific analysis and editorial management, Radarly is a complete tool.

Timeline (the opportunity to choose a specific period of analysis) and the ability of crossing different indicators or having an highlight on a dedicated one are precious.

What do you dislike?

The influenceur indicator is an interesting one (more and more useful on every social media platform and mostly for media or marketing campaigns) which nevertheless needs to be mixed with a strong knowledge of the brand's opinion leaders.

What business problems are you solving with the product? What benefits have you realized?

I mostly use Radarly for:

- Day-by-day e-reputation monitoring

- Customer’s conversations analyses

- Competitors social media presence and performance

Radarly review by Ibtissem M.
Ibtissem M.
Validated Reviewer
Review Source

"A user-friendly and comprehensive solution to manage digital data"

What do you like best?

Radarly is an ergonomic and easy-to-use tool that makes possible for us to get connected in real-time to many different, heterogeneous sources. The UX is modern and intuitive. Besides, we save a lot of time thanks to the reporting feature that offer exports in Excel files.

What do you dislike?

At the beginning, I didn’t understand the view showing project volumetry because I found it not really intuitive. Yet, everything became clearer thanks to the explanations of my Account Manager.

What business problems are you solving with the product? What benefits have you realized?

Our company does linguistic analysis. Therefore, we need online data about specific topics. Through precise queries, Radarly offers a 360° view of all conversations around a specific topic.

Radarly review by Margaux V.
Margaux V.
Validated Reviewer
Review Source

"MAKE UP FO REVER Review"

What do you like best?

Back Office, the fact that we can have different régions, with tailored researches. We have detailed informations on our platforms, and contact with Linkfluence teams are very efficient. The fact that we could have.

What do you dislike?

We can't see influencers posts, we have to go to the Instagram account and look for the image according to the text we saw.

It doesn't gather Youtube UGCs that mention us in their description (now only in the title), which is more often the case.

No content management, no social publication available for Instagram or Youtube.

There is a looot of information, sometimes it's hard to organize it.

Recommendations to others considering the product

Social Publications platform - Content Management (UGC) tool is HIGHLY RECOMMENDED in order not to compete with Sprinklr that seems to be super helpful in terms of community management and content planning.

What business problems are you solving with the product? What benefits have you realized?

We managed to analyse the sentiment and the top influencers posts on each platform which is really helpful for us.

Radarly review by Philippe D.
Philippe D.
Validated Reviewer
Review Source

"A user-friendly tool that offers access to a broad array of sources"

What do you like best?

There are 2 main points: first I really enjoy the diversity of digital sources available in Radarly. We can get data out of almost the entire social web (blogs, forums, social media and so on). Secondly, the tool is user-friendly: Radarly is really easy to use in terms of exploring dashboards, parameterizing and building queries.

Since the digital world is in constant evolution, it’s really pleasant to use a living tool that evolves and keeps on offering new features. Besides, the customer care is qualitative and deeply appreciated. Basically, you are not alone in the process.

What do you dislike?

As the social landscape is constantly evolving, it would be great if Radarly could integrate new sources quickly (such as LinkedIn and Snapchat).

What business problems are you solving with the product? What benefits have you realized?

We are a marketing agency. Therefore, we have multiple and diverse requests from our clients in terms of social strategies. Thanks to Radarly we can monitor our client’s competitors and improve branded content. The tool is also regularly used to measure product awareness or brand recognition.

Radarly review by Administrator in Public Relations and Communications
Administrator in Public Relations and Communications
Validated Reviewer
Review Source

"Fast, easy to use social intelligence software for data savvy marketers "

What do you like best?

The speed and ease of use and rapid updates

What do you dislike?

Limited export size. Have to pay for 100% historic data (like others)

Recommendations to others considering the product

Have a trial and see how fast it is and great it looks.

What business problems are you solving with the product? What benefits have you realized?

Understand our audience and carry out research

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"A fantastic tool for social listening"

What do you like best?

- incredibly easy to use

- visually stunning

- allows you to track multiple queries at once, giving rich data very clearly

What do you dislike?

Takes some time to get the hang of, which is not helped by the fact that much of the data seems to appear in many different places, adding some confusion to the tool.

Recommendations to others considering the product

Excellent support is given, enabling validation of your own interpretations and also insight into ways of improving social interactions. Just make sure you take the time to familiarise yourself with the tool!

What business problems are you solving with the product? What benefits have you realized?

We can now look holistically at the social media of our direct competitors to see how we compare and where we can improve. Also possible to view the trends of our client base.

Radarly review by User
User
Validated Reviewer
Verified Current User
Review Source

"A handy social listening tool"

What do you like best?

I can easily grab the comments from all social platforms about our company

What do you dislike?

Overall experience is good. There aren't any particular area I dislike about the product.

What business problems are you solving with the product? What benefits have you realized?

We are trying to gather feedback from users on different social media platforms about our company in order to adjust our marketing campaign.

Radarly review by User
User
Validated Reviewer
Review Source

"Robust tool giving comprehensive listening capabilities"

What do you like best?

The customizable dashboard that gives you a comprehensive view in a single snapshot of exact what data you need to view on a daily basis to keep you abreast of all important conversations

What do you dislike?

The system should be a bit faster in delivering conversations -

What business problems are you solving with the product? What benefits have you realized?

Being in the finance domain, lot of influencers review or comment on our products, this tool helps me stay informed what sentiments are influencers sharing about our products

Radarly review by Nicolas B.
Nicolas B.
Validated Reviewer
Review Source

"Great"

What do you like best?

Benchmark and analysis of our performances

What do you dislike?

Not seeing stories on Instagramand stats on snapchat

What business problems are you solving with the product? What benefits have you realized?

No problem solving, just analyzing

Radarly review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Not perfect but usable"

What do you like best?

That you can have different Dashboards so you can specialize your Queries. I mostly use our Social Media Stats Overview for a quick check-up of our Account Performance.

What do you dislike?

We really need to split between post and comments.

What business problems are you solving with the product? What benefits have you realized?

We use it in the first line for social media Monitoring and web Screening. In the part of web Screening is it very useful where and why our Company is mentioned.

Radarly review by Mike G.
Mike G.
Validated Reviewer
Review Source

"Easy to garner insights"

What do you like best?

The tool is easy to use and versatile. I regularly use it to find what our target audience are talking about and what they're interested in. It's vital to our monthly and quarterly reports for our clients, to demonstrate the effectiveness of our social content, to highlight potential influencers and to propose new content themes based on what our audience are posting about. It also helps with community management and identifying conversations that our clients can partake in. Not only that, but it enables us to track competitors and create benchmarks, so we can see how our clients are performing versus the market. It also enables exporting straight to ppt, which as a planner is massively helpful and saves me a tonne of time.

What do you dislike?

Very little. The set up can take some time and requires support. To get the most out of the tool it does require general maintenance and iterative improvements - you're not going to be up and running and require no further work within a week or two.

Recommendations to others considering the product

Very strong social listening tool - there are a number out there, but this is the real deal.

What business problems are you solving with the product? What benefits have you realized?

It massively helps with reporting and positioning my agency as the client's expert for social. It helps me with the analysis and reporting of our content, and justifying what we've done. It makes it really simple to do regular reporting, saving hours of manual labour. I've used several social listening tools previously, and with this one I feel as though I get more information in less time.

Radarly review by Consultant
Consultant
Validated Reviewer
Review Source

"SME Experet"

What do you like best?

Complete insight about social media to know more about our customer

What do you dislike?

Not always well working depending on the PC

Recommendations to others considering the product

N/A

What business problems are you solving with the product? What benefits have you realized?

Voice of Customer

Radarly review by Agency
Agency
Validated Reviewer
Review Source

"Excellent monitoring tool"

What do you like best?

The fact you can follow your business or your clients' activity on social media and online newspapers - makes it a remarkable tool and saves you a lot of time.

What do you dislike?

Sometimes it can be complicated to find specific tools and sometimes it lags or bugs, which means you cannot access the website for few hours. However, it happens very rarely.

What business problems are you solving with the product? What benefits have you realized?

Monitoring problems, keeping all the information and data on one platform. Being able to access data from any period at any time.

Radarly review by Administrator in Luxury Goods & Jewelry
Administrator in Luxury Goods & Jewelry
Validated Reviewer
Review Source

"Easy to use, not entirely comprehensive"

What do you like best?

Its interface is easy to use and visualizes data easily

What do you dislike?

sometimes the accuracy is questionable and its data can be very surface level

What business problems are you solving with the product? What benefits have you realized?

buzz around events and influencers

Radarly review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"great social media listening platform + team"

What do you like best?

the radarly platform is really a best in class, simple to be used by many members of my team . The back up from linkfluence teams is always very usefull for better using the platform or for specific studies

What do you dislike?

i don't have any dislike, the platform is efficient

What business problems are you solving with the product? What benefits have you realized?

brand strategy / worldwide listening by targets or categiry

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Radarly
4.1
(107 reviews)