Rainforest QA

Rainforest QA

4.3
(40)

Rainforest's natural language testing and helpful features make testing easy.

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Rainforest QA review by Matt E.
Matt E.
Validated Reviewer
Verified Current User
Review Source

"Like Automation with a Human Touch"

What do you like best?

There are many things. The interface is easy to use and every update has only been an improvement. It's always easy to get a hold of support and have them look at a problem. When I start a test suite, they begin testing immediately, and results start coming through while it's in progress. The amount of detail that is included in my test results–tester comments, video, screenshot. The personal attention of the support team and their willingness to explore a variety of solutions to meet me where I'm at.

What do you dislike?

Testers are somewhat "programmed" and it's different from tester to tester. They may blindly follow certain testing principles that give me false negatives. For instance, when I ask them to test the layout of a 404 page we have created, I always get failures because they are told to fail 404s–it's pretty funny. I have to beg them not to fail the test just because they see a 404 page, and sometimes they still fail it because that's what they were told to do. Testers often overlook steps such as "click the back button" and then the test fails because they are in the wrong place. Tuning tests to deal with that kind of problem has take a lot of time and now it's not an issue. Sometimes the tester competence and attention to detail is less than I desire and that costs me time. Rainforest is designed for dev shops and I work for an agency so I have to discover my own workarounds to make it suit my needs, and that's not a fault with Rainforest just something to work with in my situation. I give a 9 rating because I have sometimes struggled to communicate with support, wanted more direct honest responses with fewer assumptions about what my problems are.

Recommendations to others considering the product

Prepare to invest some time learning how to write tests for the crowd because tuning the tests is so important. Rainforest will gladly help so use their support as often as you get stuck. Break collections of test into 10 or less to keep things simple.

What business problems are you solving with the product? What benefits have you realized?

I have been using Rainforest for nearly a year to see if it could solve some of our business problems. What I've found is that it doesn't suit our needs. We aren't the business case it was designed for. We build websites and rarely retest code, we don't do regression except in very small areas. We hand it off to the client and they usually prefer to test rather than paying for it. Furthermore, we can't write front-end acceptance tests during sprints because there's no site content for testers to work with. That content usually comes at the end of the project. So while I believe it does solve QA problems, we just aren't the right client.

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Rainforest QA review by Ben A.
Ben A.
Validated Reviewer
Verified Current User
Review Source

"Deploy frequently with the confidence that your new code doesn't break existing functionality"

What do you like best?

Unparalleled access to a large base of testers who provide timely feedback on established tests, keeping your product and development team informed of unexpected points of failure within your app's core functionality. Ability to run tests on various browsers, at any point during the day, accommodating all types of deployment schedules.

What do you dislike?

Testers always follow the tests literally as written, sometimes an ill-placed word can result in a failed test when the functionality is actually completely fine.

Recommendations to others considering the product

This multiplies your QA team's reach and scope at least tenfold. If you're a small team that wants to iterate frequently but doesn't want to push buggy code you should be using Rainforest.

What business problems are you solving with the product? What benefits have you realized?

Rainforest QA ensures that our core business functionalities do not fail when we deploy any changes to the codebase. This allows us to iterate quickly, with the confidence that only comes from a wide-sweeping QA system using multiple browsers and operating systems.

What Software Testing solution do you use?

Thanks for letting us know!
Rainforest QA review by Angel A.
Angel A.
Validated Reviewer
Verified Current User
Review Source

"Excellent software for tests, It is very useful"

What do you like best?

It's very easy to use, now they added a lot of features in order to test different scenarios and places, for the application that we are developing help us to trace the integration tests

What do you dislike?

For the more advance scenarios it could be kind of difficult to create a single test to iterate all the process, you need to write your test carefully there could be some testes a little picky, but they have a great client support

Recommendations to others considering the product

keep developing new features and listen the clients

What business problems are you solving with the product? What benefits have you realized?

Integration tests, and to create a big workflow to tests some major changes and test that everything is fine, it could be kind of difficult to create your tests having in mind that it runs more than 1 time, so have to be carefully with the data

Rainforest QA review by Paul M.
Paul M.
Validated Reviewer
Verified Current User
Review Source

"Rainforest user for 2+ years"

What do you like best?

It is easy to use the interface to create and dry-run regression tests. The ability to insert variables is very straight-forward and allows for some powerful testing scenarios without making it otherwise too complicated.

What do you dislike?

I would like for there to be a way to version-control the tests from within the software. I also wish there was a way to prevent specific tests from being run in parallel (multiple testers run the same tests in parallel to achieve a consensus on if the tests pass or not).

Recommendations to others considering the product

There is a significant amount of time required to "tune" the tests. Remember that the users running the tests do not know your software so there is a knack for spelling out the test instructions in a way that they can reliably follow it.

What business problems are you solving with the product? What benefits have you realized?

We use it to regression test our software releases. It saves many man-hours of testing for each release, and removes some of the burden for testing from the team.

Rainforest QA review by Taylor M.
Taylor M.
Validated Reviewer
Verified Current User
Review Source

"Solid Platform"

What do you like best?

I like the simplicity of the UI, the browser options available and the variables system. The amount of information on the tests being run is also valuable. Support and our account manager have always been a pleasure to interact with and I have always gotten timely responses.

What do you dislike?

Organization options are limited for the tests page. I would like more options for organizing folders. Also the tests results page has limited options for sorting or searching for specific sets of tests being run.

Recommendations to others considering the product

Be advised it is a great platform for regression tests, smoke tests, or tests that need to be repeated but can be rather time consuming to create tests as they need to be written out by hand essentially. Also the platform is not ideal for one-off tests for this reason.

What business problems are you solving with the product? What benefits have you realized?

My company removed our QA team, this is helpful in filling that gap. We were spending way too much time as an engineering team focused on testing the platform before each release. Rainforest has saved us a great deal of time and has caught issues on our staging servers prior to pushing out our release to production servers which has been a life saver on more than one occasion.

Rainforest QA review by Brad W.
Brad W.
Validated Reviewer
Verified Current User
Review Source

"Manual web app testing via mechanical turk"

What do you like best?

We have been using Rainforest for over 2 years. It is an affordable way to outsource the manual QA testing of short workflows in our web application. Also excellent support and communication with Rainforest staff, they bend over backwards to make sure you are happy.

What do you dislike?

There can often be false positives (meaning, a bug or exception is reported when the system is actually working) for some random reasons that have to do with the testers getting confused about the test directions. This problem gets worse for longer tests. Thus have to make the directions as simple and clear as possible. Keeping tests short can be a real challenge, because your test has to be entirely self-contained, so the tester has to do some setup within the test. Further complicating this is that multiple testers (e.g., 5) hit the same system at the same time, so whatever setup and changes that one tester does must not interfere with what another tester does. This can be figured out, but requires some special planning of the tests.

What business problems are you solving with the product? What benefits have you realized?

We wanted to have end-to-end manual tests of some key workflows that can be run on release candidate builds, before our weekly deploy to production. But did not want to pay for staff or other expensive outsourcing to run these tests. Rainforest QA solves this problem very well.

Rainforest QA review by Luiz Fellipe C.
Luiz Fellipe C.
Validated Reviewer
Verified Current User
Review Source

"Easy way to get money online"

What do you like best?

How easy and how fast it is to do their tasks. Also, I like to test sites and apps. I enjoy finding errors and helping them to make their products better. The more you work, the more you get tasks and the more you will get money. Also, if you do more than ten tasks in a single day, you will get an increase of 10% of your gains. If you do more than 100 tasks (which I never did and I don't know if it is possible), you will get an increase of 20%.

What do you dislike?

We have to use a virtual machine in order to do the tasks. Sometimes the machines are just too slow and it takes a lot of time to finish a single task. Also, I think that the price per step should be a little bit better. We get only four cents per step done.

Recommendations to others considering the product

If you like working from your home and enjoy testing sites, apps and software, give Rainforest a try, you will like it!

Also, if you have a product that need to be tested, Rainforest is a great place to do it. You are going to have several people testing everything you need, without paying a high price to do it.

What business problems are you solving with the product? What benefits have you realized?

Helping developers to find and to see if their errors are corrected. I help, in a indirect way, to make their products better to everyone. It is a cheap way to get your products tested.

Rainforest QA review by Morris C.
Morris C.
Validated Reviewer
Verified Current User
Review Source

"Establish E2E UI Test Coverage Quickly"

What do you like best?

Writing tests in Rainforest QA is super simple because it's done in plain english and does not require technical expertise, which makes it quick and easy for anyone to get started. The customer support provided through their website via intercom is very responsive 24 hours a day, and the CSMs are friendly and extremely responsive via email as well.

What do you dislike?

Occasionally the manual testers can be a source of false positives and negatives due to a misunderstanding in the tests or simply not following the steps properly. However, with some recent changes they've made, this is a fairly uncommon occurrence.

What business problems are you solving with the product? What benefits have you realized?

We're a startup in a growth phase with limited engineering resources and needed to build up UI test coverage quickly while we were building our long-term automated testing framework. While we've completed that, Rainforest is still great for establishing test coverage while a feature is still new and in a constant state of flux, or we want to go-to-market quickly and have confidence with a regression test suite in place.

Rainforest QA review by Heath H.
Heath H.
Validated Reviewer
Verified Current User
Review Source

"Rainforest is the best kept secret in the testing world"

What do you like best?

Rainforest allows us to automate our UI testing without writing any code. This means that the whole process of writing and maintaining tests is much faster and anyone on the team can do it. Rainforest also comes with a whole infrastructure of machines with every OS/browser combination that we need and runs all our tests in parallel. We can have actual humans run our entire regression suite across as many browsers as we want to and get the results back in an hour or less!

What do you dislike?

If you need to support legacy or less common browsers or operating systems, you might need to pay extra for Rainforest to set up custom machines for you. Also, the nature of crowdsourced testing introduces greater data security risk, but as long as you have scrubbed testing data, I believe it's well worth the risk.

Recommendations to others considering the product

If you're worried about crowdsourced testing not being an industry standard yet, don't be! As long as your committed to proper maintenance and test writing practices, this product is a much better use of time than building out a UI test suite/framework in code.

What business problems are you solving with the product? What benefits have you realized?

Here at ActivTrak, Rainforest has helped us grow our confidence in quality while enabling us to speed up our release process to deliver value to our customers more rapidly. Rainforest does repetitive and time consuming UI regression testing for us so that our time and resources can be used more efficiently.

Rainforest QA review by Jake C.
Jake C.
Validated Reviewer
Verified Current User
Review Source

"A simple, fast, easy solution to implementing QA testing"

What do you like best?

Rainforest is easy to use, and very easy to get up and running. You can go from nothing to running tests in a matter of minutes. The options available for test writing, including support for images, .gifs, and variables, makes it easy to write dynamic tests that are easy to understand. Their browser support is very comprehensive, and the ease of testing across environments and browsers is a huge plus. As a company, they have also proved incredibly receptive to any feedback we may have, and have worked to implement new features based on our feedback.

What do you dislike?

Results can sometimes include a number of false positives. The scope of test writing also leaves something to be desired, although with additional variable features they've released this is becoming better and better. The results view can sometimes be confusing when monitoring multiple test runs, but the view within a test run is very straightforward.

Recommendations to others considering the product

Rainforest have been incredibly receptive to all of our feedback. Any features that we felt they were lacking, they have graciously fast tracked for us, and are constantly rolling out very useful new features. I would recommend them to anyone looking for a manual testing solution.

What business problems are you solving with the product? What benefits have you realized?

We are using this in lieu of a manual QA team, and we have been able to reduce our manual efforts down to nearly nothing, leaning on Rainforest for most of our testing.

Rainforest QA review by Alex E.
Alex E.
Validated Reviewer
Verified Current User
Review Source

"Using Rainforest to expand my 1 person QA Team"

What do you like best?

Coverage vs. Time Spent is incredible. After setting up my regression tests, a suite that would require a single test roughly 16 hours to complete, Rainforest can execute my tests within 100 minutes. Thats a lot of coverage in a short amount of time and I can utilize this service 24 hours / day.

What do you dislike?

Tester Quality. The testers utilized by Rainforest, early in our relationship, were sometimes quite questionable. What I liked coming out of this however, was the time and resources Rainforest spent in correcting this. The client services team were very responsive and I was able to measurable progress in tester quality increasing. NOW, we are seeing results in the accepted range of accuracy Rainforest promised.

Recommendations to others considering the product

Great for Start Ups and small companies that do not have the capacity to house a full QA department. Reliable and Fast results. This app requires constant and dedicated management. As your product evolves, so will your tests. Hiring an in house QA Lead or Project Manager full time is a must.

What business problems are you solving with the product? What benefits have you realized?

Quality Testing Coverage. We are able to have testing coverage at over 80% of all our products through Rainforest. This type of testing coverage would require a full team of QA resources. Keeping that size of team on staff comes with overhead. Rainforest allows us to tap into a resource like that only when we need it.

Rainforest QA review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Great long-term testing support"

What do you like best?

Rainforest really allows you to scale your QA team with its fleet of testers. The UX and workflows are super easy to setup, and their debugging tools are top notch.

What do you dislike?

Rainforest isn't a drop-in replacement for the entire QA function. Be prepared to dedicate at least one full-time QA lead to manage the overall effort, otherwise you can get a very disorganized test suite.

Recommendations to others considering the product

Plan out a holistic testing approach before you dive in so that you create an organized test suite that runs on a sensible schedule and achieves good coverage. Otherwise you run the danger of frequent false negatives and lots of test maintenance overhead. To Rainforest's credit, they went above and beyond and provided a lot of helpful support in this regard.

What business problems are you solving with the product? What benefits have you realized?

End-to-end testing of our enterprise software platform. We're able to do plain-english tests across a multitude of browsers in a way that automated e2e tools cannot yet achieve.

Rainforest QA review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"A solid option that requires ongoing attention but scales well"

What do you like best?

I can get a full QA run done quickly, at any hour of the day

What do you dislike?

Tests have to be written in a very specific way. Testers follow instructions to the letter and won't make any assumptions or logical leaps, even when you think it should be obvious. This produces very predictable results, but it also means writing tests that produce a passing result can require a fair amount of trial and error.

Recommendations to others considering the product

Expect that you'll still need to do a lot of setup work. You will feel like you are micromanaging a QA team when you set up a test, but once you're done, you can feel confident that your QA team will follow your instructions to the letter.

What business problems are you solving with the product? What benefits have you realized?

We use Rainforest to perform QA in lieu of an in-house employee performing QA. We are a small team, and we found that our QA needs were often a bit spiky. Sometimes having one dedicated QA person was a bottleneck, and other times, that person didn't have much QA work to do. Rainforest is a good fit for this pattern.

Rainforest QA review by Sammy S.
Sammy S.
Validated Reviewer
Verified Current User
Review Source

"Rainforest - Code more and ship faster "

What do you like best?

Rainforest was a very easy product to implement into our workflow. We went from manually testing to having Rainforest catch bugs we never knew existed. We started to see results from our very first test run.

Creating tests take little effort as well. The ability to attach pictures and add gifs make it very helpful for the testers to understand what you want them to do.

What do you dislike?

Reporting could be a little better but overall we have nothing to complain about rainforest.

Recommendations to others considering the product

We looked at many companies but Rainforest was by far the best one out there!

What business problems are you solving with the product? What benefits have you realized?

Having the ability to run regressions has been very beneficial for us. When we release large features, regressions could take days for us and now it just takes a hour!

Rainforest QA review by Ryan v.
Ryan v.
Validated Reviewer
Verified Current User
Review Source

"Rainforest: A different way to automate QA"

What do you like best?

It's a clean, easy to use automation system.

What do you dislike?

There are some features which don't exist as of yet, like exporting to PDF or Excel file for test cases.

Recommendations to others considering the product

Be patient, it takes time to get used to writing test cases, but once you get it it's incredibly rewarding. It allows you to free up time re-testing when you move to new environments.

What business problems are you solving with the product? What benefits have you realized?

They've sped up our entire QA process, as well as allowing us to build a deep documentation system for workflows we can pass to new users.

Rainforest QA review by Jeff N.
Jeff N.
Validated Reviewer
Verified Current User
Review Source

"Rainforest QA"

What do you like best?

The software is super adaptable. The tests are in plain text so everyone can contribute to the quality of the testing.

What do you dislike?

The tests can return slowly at times, and can be somewhat rigid. We try to use that rigidity to our advantage , by being as strict as RF can be about the answers. Ultimately, it makes us better.

Recommendations to others considering the product

Keep up the great work. Expand testing base in the US to decrease latency in testing.

What business problems are you solving with the product? What benefits have you realized?

We've caught countless bugs already. When users who are neutral to your success/failure are your testers, they're often more honest with the tough work of finding problems.

Rainforest QA review by Alex B.
Alex B.
Validated Reviewer
Review Source

"Automated testing, but with the benefit of humans!"

What do you like best?

Rainforest QA can best be thought of as a UI-driven functional system test automation service. The fact that real humans are executing the test scripts is a benefit in that it allows for easy detection of unanticipated errors or display issues. Because test runs are an "embarrassingly parallel" problem, a full test run takes no more than the duration of the longest manual run in a set, which itself may not take significantly longer than a custom-built Selenium run. Creating and maintaining test scripts is however vastly easier and creating them during development as part of a BDD cycle is feasible. Cross-browser testing is enabled with a simple checkbox on a test and older browser version are supported.

What do you dislike?

Rainforest QA has recently improved its UI and that makes the tool more usable for a broader audience. As with any service, cost can be an issue. The ease with which Rainforest QA runs can be scheduled (and the almost game-like feedback one receives from each run!) quickly deplete the monthly test allowance.

Recommendations to others considering the product

Rainforest QA will not magically maintain itself. When adopting it, make very clear who owns and maintains the tests. The more cross-training can occur (especially outside software QA teams) the more successful it will be in the long run.

What business problems are you solving with the product? What benefits have you realized?

I brought in Rainforest QA to replace a manual release regression testing process. It allowed in-house testers (whose primary responsibility was unrelated to quality) to transition to more valuable exploratory testing in the production environment. Rainforest QA dramatically increased the predictability of test runs and allowed for unscheduled ad hoc testing during, e.g., system upgrades. The cross-browser testing added an additional benefit which was not originally anticipated.

Rainforest QA review by Marc F.
Marc F.
Validated Reviewer
Review Source

"Rainforest QA: Agile On Steroids"

What do you like best?

1) Speed of results: we run our extensive regression test suite in as little as 30 minutes. This used to take 2 person weeks.

2) Maintainability: Rainforest QA makes our large regression test suite easy to maintain. Writing new tests for our latest development sprint or modifying exisiting tests in case of an application refactoring is just changing the text in a few places.

What do you dislike?

1) The cost is significant. We currently run a regression test after each 2-week development sprint, and that is all we can afford. We would love to move towards more continuous delivery and continuous testing but that would break our budget.

2) Contracts are a bit inflexible

What business problems are you solving with the product? What benefits have you realized?

We have a legacy web application with over 300 pages. We use Rainforest QA to run a full regression test on that app. Normally this would take us 2 person-weeks to run manually. With Rainforest we get the results in as little as 30 minutes. This extends our agile development process to agile testing. We now can regression test the whole application at the end of a development sprint and release a new version to production the same day. That's agile on steroids!

Rainforest QA review by András H.
András H.
Validated Reviewer
Verified Current User
Review Source

"Quick and reliable quality feedbacks"

What do you like best?

-Feedback speed: hundreds of test steps executed within an hour

-Reliable results: every test case is executed by multiple testers, most of the false results are filtered out by Rainforest automatically

-Low maintenance costs

What do you dislike?

The initial effort for creating test cases is high.

What business problems are you solving with the product? What benefits have you realized?

We are able to release our software frequently, without having a large inhouse QA department or an automated regression test set.

Rainforest acts as a safety net for us.

Rainforest QA review by Tim G.
Tim G.
Validated Reviewer
Verified Current User
Review Source

"Rainforest increases engineering confidence and shortens product development lifecyle"

What do you like best?

Faster development process and reduction of bugs in our product releases through easy test creation and maintenance. Our developers can write tests as they code to ensure good coverage.

What do you dislike?

Occasional false positives due to tester misunderstanding or not following instructions correctly. UI can use some improvements when navigating between tests.

Recommendations to others considering the product

The Rainforest CSM team is a great resource to help you evaluate the product and get your tests set up correctly.

What business problems are you solving with the product? What benefits have you realized?

With a relatively small engineering and product team trying to push product changes quickly, we need confidence in our QA coverage so we deliver bug-free experiences to our users. Our engineering and product team was spending too much time testing, and we never had confidence we were testing the right things. By building out a test suite in Rainforest for smoke and regression testing of our product, Rainforest has sped up our product release lifecycles by almost double.

Rainforest QA review by Mitchell S.
Mitchell S.
Validated Reviewer
Verified Current User
Review Source

"Rainforest helps you scale your development without sacrificing quality"

What do you like best?

Being able to run a large set of tests using a large QA crowd in a short amount of time allows us to quickly determine if a release is ready or not.

What do you dislike?

Every so often there are false positives due to tester misunderstanding, so you have to make sure your test steps are clear.

Recommendations to others considering the product

There is a ramp up time to get your tests built and "Rainforest Ready". Start with a small set of tests or a single functional part of your application. The best part is that once your write tests and maintain them, your regression suite gets bigger and better over time.

What business problems are you solving with the product? What benefits have you realized?

As we grew our business, we needed a way to scale the QA aspects of our engineering department easily and efficiently. RainforestQA allows us to leverage a large QA workforce, giving us peace of mind as we quickly innovate and develop our product.

Rainforest QA review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Review Source

"Might be good in some cases but really didn't work for us"

What do you like best?

Honestly, we didn't get any value from it. We spent the entire time trying to get it up and running in a way that works with their system.

What do you dislike?

We were sold something different than what we got. I wish we would have trialed the product. We ended up buying and getting no value from it but it was too late at that point. We also ran into many false positives where it said something was broken when it wasn't.

Recommendations to others considering the product

Push for a trial to ensure you will see ROI. They wouldn't work with us at all after we signed so it ended up being just a large sunken cost.

What business problems are you solving with the product? What benefits have you realized?

We were trying to improve our QA process. It ended up being more work to manage "Rainforest" than it was to solve the problem in a more traditional way. We didn't get any ROI on this investment.

Rainforest QA review by James K.
James K.
Validated Reviewer
Verified Current User
Review Source

"Innovative approach to QA that allowed us to get coverage in record time."

What do you like best?

The ability to run "manual" test on demand and get results within hours and not days.

What do you dislike?

Current UI/UX is a little clunky and hard to use at times.

What business problems are you solving with the product? What benefits have you realized?

Quick functional testing & feedback on new software releases. We are able to quickly determine if new releases have regression or are ready to move up the CD pipeline.

Rainforest QA review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Its a solid automated manual testing tool"

What do you like best?

- Easy to write Tests and embed steps

- Easy to Review Results

- Easy to Verify Failures with mostly clear explanation given my the testers around the world and with the help of the screenshots displayed on every step.

- Sorted Cross browser Testing

- There are new mobile platform coverage which we have not tried it.

- Client Support is quick to respond

- Prevent bugs from getting to the production environment

What do you dislike?

- Getting to know the workflow at the beginning can take a while.

- Investment of time in setting up random login variables for testers

- Record n Play testers testing behavior would have been better than the screenshots but Rainforest has been working on it , so hopefully this wont be a limitation anymore

- The VMs are sometimes slow which causes false test failures as testers are not able to complete their tests.

- Cannot select a specific location testers to execute the tests

- Maintaining the tests could be a trouble

What business problems are you solving with the product? What benefits have you realized?

Cross browser testing

Limited QA Resources

Regression testing

Critical path testing

Verifying User facing changes

Rainforest QA review by Administrator
Administrator
Validated Reviewer
Review Source

"Test automation without writing code"

What do you like best?

I like being able to write test cases as I would for manual testing and run hundreds of them in less than a couple of hours. Saves time and the testers look at your software just like an automation script would. Gives you the flexibility to test in multiple environments and mobile apps (both iOS and Android), and covers multiple browser testing. It also doubles as a virtual machine that we use to do compatibility testing.

What do you dislike?

There's not much to dislike, but they could do with more options to generate custom reports and allow users to drill down on the data -- ie a list of test cases that frequently failed for the last couple of months.

What business problems are you solving with the product? What benefits have you realized?

Quality assurance, regression testing, daily smoke tests and test data generation

Rainforest QA review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great QA Service"

What do you like best?

The ability to update, edit and maintain your test scripts are my absolute favorite. Well then there's the amount of testers they have is another great feature!

What do you dislike?

We had one technical issue that caused all of our test to fail but that was quickly resolved by the support team.

Recommendations to others considering the product

Give it a try, they will not disappoint you!

What business problems are you solving with the product? What benefits have you realized?

Instead of manual regression testing, we need automated testing and thorough testing. So using Rainforest solved both of those.

Rainforest QA review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Don't even bother"

What do you like best?

Interface was approachable and easy to understand - although I avoided it as much as I could because it wasn't actually useful.

What do you dislike?

Manual regression testing is a boondoggle and a waste of time. Remote testers don't have the domain knowledge to provide useful feedback or do effective exploratory testing.

I'm really glad we ditched Rainforest for our own automated test suite and in-house manual QA from our customer support teams. We don't have to wade through irrelevant bug reports and our support teams have a much better understanding of how to answer customer questions after writing their own test plans.

What business problems are you solving with the product? What benefits have you realized?

Automates manual regression testing, which you should NEVER be doing. Spend any time you'd be using for writing those manual test plans on write your own browser test suites instead. It's not hard.

Rainforest QA review by User
User
Validated Reviewer
Verified Current User
Review Source

"Love the time saved!"

What do you like best?

Using Rainforest QA has saved my team numerous hours in regression testing before a big deployment! I love it!

What do you dislike?

There is not too much I do not like. I found the on-boarding and customer service exceptional. The account manager assigned to our account has been a pleasure to work with and is very responsive.

What business problems are you solving with the product? What benefits have you realized?

Time management! Using Rainforest QA has saved my team numerous hours that we once spent completing manual regression testing.

Rainforest QA review by Chris M.
Chris M.
Validated Reviewer
Verified Current User
Review Source

"Move fast and don't break stuff"

What do you like best?

Great concept, great team, great product. Rainforest gives us the ability to move fast and ship great code.

What do you dislike?

Honestly, there is little to dislike. When we started using Rainforest, we didn't have mobile app testing. That has been added in the last year.

Recommendations to others considering the product

If you are struggling with QA, definitely take a look at Rainforest.

What business problems are you solving with the product? What benefits have you realized?

Either we build out a large QA team, or we use Rainforest. We do the latter. We work with large enterprise clients who would not tolerate bugs in the product. Rainforest allows us to 'punch above our weight', accessing a large virtual QA team on demand.

Rainforest QA review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Great way to automate QA"

What do you like best?

The ability to "spin up" QA resources on demand is amazing. This has allowed us to keep a high quality product without spending a ton to build up an on site QA team

What do you dislike?

Some testers can take the tests too literally but that just means I need to write better tests.

What business problems are you solving with the product? What benefits have you realized?

Automating testing without hiring a large QA team

Rainforest QA review by Deepali A.
Deepali A.
Validated Reviewer
Review Source

"Director of QA"

What do you like best?

Turn around time for test results. Its very fast to get many tests run bu multiple people on multiple devices.

What do you dislike?

False Positives. Lot of times Testers do not follow the exact mentioned steps.

What business problems are you solving with the product? What benefits have you realized?

Running simple tests that take a lot of time in in house.

Rainforest QA review by jaspreet s.
jaspreet s.
Validated Reviewer
Review Source

"Simply the best way to get your website testing "

What do you like best?

fast and efficient way to get you site tested, it takes about 30 minutes to write and run the test ,,and results are instant,,save lots of time of professional testers

What do you dislike?

nothing much as the company is still developing so need improvements

What business problems are you solving with the product? What benefits have you realized?

AS a client of company we save about 50% of our time finding bugs in the website,

Rainforest QA review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Rainforest has been a tedious yet rewarding product to use."

What do you like best?

The ability to get accurate results and not have to use our own resources to do so.

What do you dislike?

The length of time it takes to create accurate tests.

Recommendations to others considering the product

Watch the tutorials and reference the documentation to get started. Also, if you use embedded tests ensure you have the right ones.

What business problems are you solving with the product? What benefits have you realized?

Testing on Android devices.

Rainforest QA review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Very easy way to expand your QA coverage"

What do you like best?

Once you understand how to use it is very simple to get a test running. Very easy to write & run tests. Fast results excellent feedback such as screenshots videos comments etc

What do you dislike?

It def. needs some metrics and easier way to organize results

What business problems are you solving with the product? What benefits have you realized?

Expand test coverage in a shorter time period

Rainforest QA review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Improve developer productivity, save the company money"

What do you like best?

When dealing with an unpredictable UI (developing on top of partner websites), it can be really hard to write automated e2e tests. Rainforest QA alleviates these concerns and lets you dictate instructions instead of trying to codify edge cases.

What do you dislike?

The QA tests occasionally will get tripped up, even when given specific instructions.

What business problems are you solving with the product? What benefits have you realized?

Improve the productivity of the engineering team, letting us focus more on building, and less on manual QA.

Rainforest QA review by Aaron Z.
Aaron Z.
Validated Reviewer
Verified Current User
Review Source

"Solid tool for small teams"

What do you like best?

The tests are easy to write, robust, and can be deployed to multiple browser type

What do you dislike?

There is some work needed for the diversity of iOS devices and iOS browsers.

What business problems are you solving with the product? What benefits have you realized?

We have a strong engineering team but don't have budget for a QA team, RFQA solves that issues

Rainforest QA review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"automated way of manual testing"

What do you like best?

Three or more testers can run tests in parallel. Tests can be executed round the clock. Test runs can be scheduled.

What do you dislike?

When testers doesn't follow instructions or doesn't provide sufficient feedback

What business problems are you solving with the product? What benefits have you realized?

Time flexible, speedy Manual testing

Rainforest QA review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
Validated Reviewer
Review Source

"Best way to do QA"

What do you like best?

I love that I don't have to hire my own team of people to perform QA. No purchasing multiple devices. No extra HR work!

What do you dislike?

I wish the platform had lower tiers for less use. Some clients don't need as much QA.

Recommendations to others considering the product

Have your product manager run the admin

What business problems are you solving with the product? What benefits have you realized?

Rainforest QA helps Internet and mobile builders test their products for proper HTML/CSS and functionality implementation.

Rainforest QA review by Industry Analyst / Tech Writer in Writing and Editing
Industry Analyst / Tech Writer in Writing and Editing
Validated Reviewer
Review Source

"It's not Amazon, but it's a Rainforest!"

What do you like best?

It's crowd-sourced application QA, what's NOT to like?

What do you dislike?

The interfaces were sometimes clunky- like the inability to change the amount of tests listed on a page. But that's a minor inconvenience.

What business problems are you solving with the product? What benefits have you realized?

We used RainforestQA to ensure our customer-facing apps, you know, worked.

Rainforest QA review by Administrator
Administrator
Validated Reviewer
Review Source

"Great for smoke suites, not for everyday QA testing"

What do you like best?

Great onboarding team, some nice features

What do you dislike?

QA testers cannot apply further nuances to pass or fail tests; testers cannot be selected per country or location

What business problems are you solving with the product? What benefits have you realized?

Regression testing, automated test suites

Learn more about Rainforest QA

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* We monitor all Rainforest QA reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.