Raiser's Edge NXT

(43)
4.0 out of 5 stars

Smart, scalable, and predictive, Raiser’s Edge NXT is ready to help you grow your constituent base and expand your revenue streams, so you can increase your impact like never before.

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Showing 43 Raiser's Edge NXT reviews
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Raiser's Edge NXT review by <span>Peter J.</span>
Peter J.
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Verified Current User
Invitation from G2 Crowd
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NXT: Improvement for Frontline Fundraisers

What do you like best?

Ease of Access to Fundraising Information. On one dashboard you can easily look at donor records that show multi-year giving histories, events, appeals, contact information, and notes. Furthermore, NXT has a robust tagging system that allows you to review donors who are lapsed, in danger of becoming lapsed, require follow-up, etc. The user interface is a huge improvement and allows for much more accessibility and ability to edit pages.

What do you dislike?

There is currently limited functionality with upgrades slowly rolling out. It currently doesn't allow you to access some modules that were easily accessible in Raisers Edge, like the Volunteer or Events tabs.Also, not all information is able to be added through NXT and queries must still be run in the database view.

Recommendations to others considering the product

NXT is a huge upgrade from its predecessor, but is mainly concerned with front line fundraisers who need to easily access information, often on the go. It won't allow database managers much functionality as they will still need to work in database view.

What business problems are you solving with the product? What benefits have you realized?

Raiser's Edge NXT equips frontline fundraisers with easy access to donor information in a friendly user interface. This allows fundraisers to much more easily access information about donors and run reports using the analyze function. Unlike its predecessor, you don't have to deal with a clunky UI or have intensive database management skills.

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Raiser's Edge NXT review by <span>Abby P.</span>
Abby P.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Useful addition to database view of RE

What do you like best?

NXT has been really nice as an alternative to logging into database view. I've been able to give access to the database to more of my team and Board without fearing that accidental changes will be made to gift records. It gives a great snapshot, is incredibly easy to navigate, and feels more like a modern social media type platform and less like a database. I also like that simple changes can be made to profiles (updating an address, solicitor, adding notes) without having to actually login to database view. Makes documentation much more efficient.

What do you dislike?

The customer service used to be incredible - short wait times, great response. Now I often have to wait for lengthy period of times to reach someone. Still, decent quality. Just not as many representatives available and not as much success with those that I've chatted with.

Recommendations to others considering the product

Although it is a pricey subscription to have, it is definitely worth it if you have multiple users needing access to your fundraising data.

What business problems are you solving with the product? What benefits have you realized?

RE houses all of our fundraising data. It's nice having it all in one place and the software is reliable. Although you can't have the same reporting capabilities as you get in database view, it still provides a really great snapshot of a constituent profile. This has been really helpful in capital campaign cabinet meetings as we look at prospects and considering their giving potential.

What Fundraising solution do you use?

Thanks for letting us know!
Raiser's Edge NXT review by <span>Michelle H.</span>
Michelle H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Raiser's NXT is a revolution for Raiser's!

What do you like best?

NXT is a huge improvement for Raiser's Edge. Raiser's Edge needed an upgrade and it was past due for one however NXT takes the database view and makes it more visually appealing, intuitive and user-friendly. It's much needed if you are a Raiser's Edge user especially if you are in a major giving field. You are able to see consecutive giving records, enter notes in NXT while on mobile version and assign tasks to users which is great for giving officers on the road. It gives detailed charts on giving and sends you alerts daily indicating which donors you should reach out to and it even gives you suggestions.

What do you dislike?

As much as it's an updated, innovative tool, it has its kinks and I notice the consecutive year giving fields in NXT don't always match the years in constituent records. Actually, sometimes the information in NXT doesn't quite match the database and I also find it a bit difficult to tell the giving levels and remaining pledge balance within the NXT records.

Recommendations to others considering the product

Utilize Blackbaud support and knowledgebase articles. Ask a rep to visit with a free demo.

What business problems are you solving with the product? What benefits have you realized?

We could access Raiser's from anywhere by logging into Blackbaud.com and it's very mobile friendly which is great for major giving visits and allows us to assign items and keep notes on donors we are visiting. The suggested donor outreach ideas are very helpful in increasing donor giving.

Raiser's Edge NXT review by <span>Karen S.</span>
Karen S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

RENXT is a great product now and will only get better.

What do you like best?

RENXT is very accessible to everyone, Everyone in our Advancement office likes using it and and understands how to use it.

What do you dislike?

There aren't any features that I don't like. I am anxiously waiting for them to release more functionality, but also understand that Blackbaud is taking their time to make sure that everything works properly.

Recommendations to others considering the product

Remember that you're not losing traditional Raiser's Edge when you buy NXT. You still have that and all of the functionality that still isn't available yet with NXT. You just have a newer and easier view of your database that everyone will now be able to use. You're buying a new view of your database - not a new database that you have to convert to, The analytics with it are pretty spectacular and they will only keep getting better and mroe robust.

What business problems are you solving with the product? What benefits have you realized?

As I said before, everyone is comfortable using it and it frees up my time as the database manager to do other things. It also gives everyone immediate information about how we're doing which helps us to react more quickly.

Raiser's Edge NXT review by Administrator
Administrator
Validated Reviewer
Verified Current User
Organic
Reviewed On

RENXT review

What do you like best?

For snapshot reports, basic dashboards, action entry and simple constituent records updates it is a great improvement on traditional Raiser's Edge. Data entry is simple and straightforward -- often just drag-and-drop -- and dashboards, lists and constituent records are easily viewable from mobile devices. Frontline fundraisers have migrated almost exclusively to NXT and are now comfortable entering their own contact reports and actions, which means more real-time data updates for our campaign prospects.

What do you dislike?

Data in the dashboard (Analyze) view is typically several hours out-of-date, which can affect the output in the snapshot reports. Also, traditional Raiser's Edge is still the best resource for complex querying and portfolio management. It's irksome that you cannot yet filter by solicitor type in NXT (although they are constantly updating the product and this feature may be available by the time this review is live).

Recommendations to others considering the product

It's a good investment and headed in the right direction, with more updates coming out all the time. The interface is easy - more like a social media platform than a database - and makes data entry easy for frontline fundraisers on the go.

What business problems are you solving with the product? What benefits have you realized?

Streamlining campaign dashboards and reports

Engaging frontline fundraisers in action and contact report entry

Easy snapshot views of campaign progress, gift pipeline, and constituent records from a variety of devices

Raiser's Edge NXT review by <span>Richard W.</span>
Richard W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

New NXT User

What do you like best?

As a database manager, I appreciate the fundraiser desktop view because it allows me to put more of the responsibility of reporting in the hands of the fundraisers. They can view all of their own actions for all of the donors in their portfolio without me having to run a list or export for them. The interface is also beautiful and incredibly easy to use.

What do you dislike?

I do not like that I cannot do gift entry into NXT yet. I know that is a future process, but I wish it was more database manager useful and not just primarily for fundraisers.

Recommendations to others considering the product

If you have it, USE IT! If you dont have it yet, please get it as soon as possible. It is an amazing tool for fundraisers managing their portfolio.

What business problems are you solving with the product? What benefits have you realized?

This new system allows me to put some of the workload back on the fundraisers for quick analytical data. This gives me more time to work on the tougher stats and they can get their quick answers.

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