Raygun

(25)
4.3 out of 5 stars

Raygun keeps a watchful eye on your web and mobile applications applications and tells you when problems arise. Add Raygun to your code in minutes for Bug Tracking and you’ll be able to detect every error in your software, the second they happen.

Work for Raygun?

Learning about Raygun?

We can help you find the solution that fits you best.

Find the Right Product

Raygun Reviews

Ask Raygun a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
  • For Category
Ratings
Company Size
User Role
Industry
For Category
Showing 25 Raygun reviews
LinkedIn Connections
Raygun review by <span>Slomo W.</span>
Slomo W.
Validated Reviewer
Verified Current User
Review Source

"Excellent error reporting tool to resolve bugs quickly"

What do you like best?

It is a wonderful bug reporting tool which helps in finding out bugs and errors in my app with complete stack trace details to find out where exactly the error occurred.

It shows full method name and its associated class name in the error and is shown within a group. This grouping helps me in resolving all the similar errors at once and examine the data for that particular instance.

It has the capability to get integrated with major frameworks and programming languages like .NET, Python, Node.js and Ruby from a single account.

From its dashboard, I can view how the error rates have been moving over time and I can get to know if the new version of my app is more stable than the previous one or not.

What do you dislike?

It is not useful if you are experiencing more than 100 errors as the dashboard would not be much useful for debugging so many issues and the error logging will get stopped.

Recommendations to others considering the product

Surely it meets my needs and requirements. But since it has a free trial period for 30 days, one can try it and experience the features themselves.

What business problems are you solving with the product? What benefits have you realized?

The best part is that I can customize which Emails are sent to me for notification about the errors and have full control on my mailbox as I don’t want to get flooded with emails notifying me even about the small bugs which are not really important to be resolved at that moment.

It also has an option to leave comments on individual errors so that other team members are aware about the status of that error and are auto-update about the progress on the error. The dashboard has various filters to keep the errors filtered through time span, error groups, active errors, resolved errors and more.

Sign in to G2 Crowd to see what your connections have to say about Raygun
Raygun review by <span>Suman R.</span>
Suman R.
Validated Reviewer
Verified Current User
Review Source

"Superb crash reporting app with advanced features"

What do you like best?

I like Raygun because it can be easily integrated in my development environment by using a few lines of code so that I can prioritize my issues and resolve the errors quickly. It supports multiple platforms such as Android, Windows and iOS along with support for various programming languages such as Java and Python.

It has some fantastic features like filtering errors using version number & date, real time notifications through emails, reaching out to the affected users, and logically grouping the errors to save the time. It has chat room support as well to send notifications to other team mates regarding the issues. Its UI dashboard is pretty good and all features are available at a central location.

What do you dislike?

While grouping the errors together, I can see that many errors are repeated and makes it look like the number of errors are much high. This creates confusion sometimes and also the price is on the higher side for me at 149$.

Recommendations to others considering the product

It is worth using if you are facing issues with crashes or bugs in your app. Its excellent features provides deep insight about the bugs instantly when they occur.

What business problems are you solving with the product? What benefits have you realized?

After implementing Raygun in my project, I am able to track down most of the bugs within 1 or 2 hours and the reports present in the dashboard makes it convenient for me to resolve the issues quickly. Thus, it makes my app more reliable and accurate than it was before when I was using to have log files in text format to track down the errors.

What Bug Tracking solution do you use?

Thanks for letting us know!
Raygun review by <span>Adil R.</span>
Adil R.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for error reporting and finding bugs"

What do you like best?

What I really like about Raygun is that it shows me every single trace about the error which has occurred. I can easily figure out where the crash has happened as full function name along with class name can be seen.

Its user tracking feature shows me the exact and actual logs of which users got affected by the errors and for how long. I can even filter the errors using date, version, tags, host names and other fields for easy analysis about the crashes.

Also, the website is pretty simple to use with all the functionalities separated from each other in the GUI for clear reference to the user and doesn’t lag anywhere.

What do you dislike?

Since it provides the trial period for 30 days only, the billing factor comes after that and for a project having low cost it is not feasible to buy the package for the developers. Also, the privacy of the user remains a problem here as the location spot feature is there in the app and sometimes I have seen some unrecognized and weird error messages which is a big problem.

Recommendations to others considering the product

Since its integration is very simple and requires just a couple of steps, I would surely recommend it to others.

What business problems are you solving with the product? What benefits have you realized?

I have been using it to find out the problems in my app and software’s so that I can get an idea where the users are facing issues while using the app. Thus it makes my software become more reliable for the users day by day. Also, it provides me a common platform for logging and tracking down the errors easily.

Raygun review by <span>Shashank S.</span>
Shashank S.
Validated Reviewer
Verified Current User
Review Source

"Resolve crashes and performance issues in real-time!!"

What do you like best?

The software itself has lot of good features, its hard to point out to a single one. I really liked the colors and all the charts used to express the data which encourages you to look for the problem. Its a very smooth experience with Raygun. Pulse is very useful feature in figuring out how your app is behaving on different user devices. It has great user interface.

What do you dislike?

The price for the product is quite high($149/m - micro plan), Its not recommended for small startups with are trying to grow their presence in the market rather useful for well established companies who wants to improve their quality of services.

Recommendations to others considering the product

Check all the plans available before buying, they offer very less price for annual subscription.

What business problems are you solving with the product? What benefits have you realized?

Monitoring app behaviour in real time. Its very easy to see, how any user is utilising the app, what features or activities are used most, how much is the load time, and very detailed crash reports.

Raygun review by <span>Micheal G.</span>
Micheal G.
Validated Reviewer
Verified Current User
Review Source

"Great service to use for crash reporting."

What do you like best?

On the dashboard, I am able to see where users are crashing within my application, which currently resides on the Windows Phone. I can get detailed analytics of what users are saying are the main problems when my application crashes and I can then build on and terminate the bugs which cause my application to crash.

What do you dislike?

I don't dislike anything about this product. It is easy to integrate with my app, and the dashboard looks clean and easy to use, I can easily see the crash reports which the app has undergone to make it a better product overall.

Recommendations to others considering the product

I would recommend this to anyone looking for a cheap and easy way to crash reporting.

What business problems are you solving with the product? What benefits have you realized?

I was using an overpriced, bare-bones solution before this; it didn't have half the features RayGun has. I am saving a lot of money of which I can develop into the development of my app. I am also able to add new features as I don't have to guess about bugs that are within my application and can get instant user feedback if needed.

Raygun review by <span>Diogo B.</span>
Diogo B.
Validated Reviewer
Verified Current User
Review Source

"Very good error monitoring tool but can't be the only one"

What do you like best?

I like the UI simplicity and easy configuration. It just need to add the library and some configuration and is already working and logging errors in the tool.

I like the emails too. It arrives very fast and in the right amount, not so many per error and not so few.

What do you dislike?

It does not show all errors and is not deep enough to be the only monitoring tool for my systems. I don't know how to make some errors to appear in tool and I don't know too how to make some bussiness errors to not appear without having to manually ignore then on site.

Recommendations to others considering the product

Improve .NET ability to catch errors and maybe add some other features.

What business problems are you solving with the product? What benefits have you realized?

I'm trying to be warned when my system is crashing. It resolved part of my problem, but not all errors are notified. It is a good tool but it does not makes me cancel all my others tools to use it only.

Raygun review by <span>Caron W.</span>
Caron W.
Validated Reviewer
Verified Current User
Review Source

"I've found Raygun easy to use and would recommend for crash reporting analytics"

What do you like best?

Raygun provides a complete overview of problems across your entire workload. Logical grouping of errors lets you prioritize issues. In addition, with only a few lines of code, you can integrate Raygun into your development environment in minutes.

What do you dislike?

Raygun automatically detects, discovers and diagnoses errors and crashes that are happening in your software applications, notifying you of issues that are affecting your end users....which is great if it is accurate. A few inconsistencies have been noted but overall appear to have been fixed.

Recommendations to others considering the product

Raygun is a powerful new crash reporting service for your applications and worth a try to help improve your software's performance.

What business problems are you solving with the product? What benefits have you realized?

Pinpointing problems within the software and allowing users to tell exactly where to look,. This has allowed for a more reliable software service to users.

Raygun review by <span>Jennifer R.</span>
Jennifer R.
Validated Reviewer
Verified Current User
Review Source

"Best tool for reporting errors and crashes"

What do you like best?

It covers more than 20 programming languages ranging from HTML, CSS, C#, PHP and more.

All the errors are shown on my dashboard along with all the details which lets me look into my log files and debug the error at the earliest.

What do you dislike?

I don’t understand why they have kept Pulse and Crash reporting as two different tools. They can combine them together for removing the inconsistencies.

What business problems are you solving with the product? What benefits have you realized?

It has reduced the dependency on the log files which had lots of data in it and it was nearly impossible to get to the root cause of the crash within a short duration of time.

Raygun review by <span>Trent O.</span>
Trent O.
Validated Reviewer
Verified Current User
Review Source

"An absolute life saver"

What do you like best?

This little guy has saved my *** so many times I can't even count. It catches when our users run into errors, sometimes even before they do. Notifications via email and slack integration, this thing is a dream. I can send custom data with the error reports, as much as I like, and can even merge errors that may be reported differently across different browsers. Natively digests users for you, and filtering by version is a great feature too.

What do you dislike?

The error reporting mechanism is a little clunky, can send weird error names and messages if just barely misconfigured. Also I haven't been able to find where to filter by tag. That'd be a big help.

Recommendations to others considering the product

Readreadread the docs. you'll need them.

What business problems are you solving with the product? What benefits have you realized?

Crash reporting, specifically. I need to know when our app breaks, and this tells me.

Raygun review by <span>Luigi C.</span>
Luigi C.
Validated Reviewer
Review Source

"Easy Crash Reporting Site"

What do you like best?

I like best the site graphics and the easy use of it, you can check the reports instantly and easily, this is the best thing that a site like that need.

I like the menu too, simple but impressive, the designers team is so good.

The domain quality is good, no lags and fast charge of the pages.

What do you dislike?

I don't like the Trail system, you can redeem a 30 days trial without a credit card security.

With it some users can redeem the trial more times, Raygun need to add a credit card security check.

Raygun need to improve the login system too, this is so basic and vulnerable, need to add a chapta.

Recommendations to others considering the product

If you need to check the bugs this is a nice site that you can use without lag and fast, the domain is high quality and the pages charges fast.

What business problems are you solving with the product? What benefits have you realized?

I can track and report so much bugs with my apps, nice thing is the real time graphics with the reports and users.

In my business this site can help so much the program developing without bugs, this is a nice site that the programmers can use.

Raygun review by User
User
Validated Reviewer
Verified Current User
Review Source

"Nice Crash Reporting Site"

What do you like best?

I like the simplicity of the website, there is many features that helps so much the user and the staffers. Simplicity and Essential is the best pack for a nice website. So much site band for no lags, high quality domain.

Actually I think this is the best site if you need to report or track the crash of your mobile apps.

What do you dislike?

I don't like so much the recent request, this feature does not give so much privacy to the user, Raygun Crash Reporting need to improve that feature, for example they can add the private request mode. I don't like the location spot too, this site need to improve the privacy of the users.

Recommendations to others considering the product

If you need to track or report your crash this is the best site you can use. Nice design and nice site.

What business problems are you solving with the product? What benefits have you realized?

Finally I can report all the crash on my mobile and the developers of the apps can fix it. This site can solve so much problems and bugs that appens to the apps.

I can report the bus easily, in my job this is the important think that I need to know, the bugs and the crash, you need to know this is you are a program developer.

Raygun review by <span>Connor H.</span>
Connor H.
Validated Reviewer
Review Source

"Slow web UI, but usefulness is unmatched"

What do you like best?

My favourite part of Raygun definitely has to be how you can look at it and just understand everything going on, usually I'd be creeping through manuals checking how to do things, where things are, etc, but with Raygun I just get it and I think this is important due to the fact the tool is meant to aid you, not hinder you. After just a day of using Raygun we were able to squash 3 pretty huge bugs that we didn't even know were present, our logging handler didn't pick them up but somehow Raygun did and we're amazingly grateful for it.

What do you dislike?

Initially I was somewhat skeptical of Raygun due to the fact that it simply looked so nice, I couldn't help but notice the landing page loaded very slowly regardless of what I tried and how few errors I had, though once it had loaded everything was blazingly fast.

Recommendations to others considering the product

Use the free trial, within seconds you'll be able to decide whether Raygun is for you or not.

What business problems are you solving with the product? What benefits have you realized?

We maintain a network of approximately 30 application servers when everything is online which are divided up across 3 small dedicated servers. When a bug occurred we would be notified that the server had pulled a runner, but because of how our deployment system worked the log for the old build would be purged before we could find out what happened. Raygun reports the errors and we can see them immediately - no changes to our deployment system and no reliance on users to report bugs for us.

Raygun review by <span>Brendan C.</span>
Brendan C.
Validated Reviewer
Verified Current User
Review Source

"We used RayGun to log errors, crashes,etc and bubble those up to a dashboard"

What do you like best?

The UI is easy to use and navigate. Their api is dead simple and works in any programming language or platform.

What do you dislike?

If you need to log a lot of errors or debug stuff it can be problematic. If you hit your limit for errors they may stop logging. Also once you hit a certain scale or errors the UI becomes less useful for sorting through them.

What business problems are you solving with the product? What benefits have you realized?

We were trying to get a common logging UI. Previously we'd have logs stashed in different servers or log files and would spend a lot of time tracking down info on errors.

Raygun review by <span>Todd P.</span>
Todd P.
Validated Reviewer
Verified Current User
Review Source

"Pretty darn good"

What do you like best?

Raygun allowed us to easily integrate into several different products on different platforms/languages. It also allowed us to pretty painlessly add custom data to the exceptions being logged for more context. It's quite good at adding trace data even for JavaScript, to the point where tracking errors in development sometimes made more sense than not.

What do you dislike?

Honestly I can't think of anything about the product I don't like.

What business problems are you solving with the product? What benefits have you realized?

We're able to immediately get notified of important errors by email and through an integration into Slack, plus add detail to Trello cards when desired. All of this means faster diagnostics and bug fixing.

Raygun review by <span>André D.</span>
André D.
Validated Reviewer
Verified Current User
Review Source

"Software Engineer Review"

What do you like best?

Easy to use api, clean dashboard features. Errors have excellent details about what happen on what line and where in your system.

What do you dislike?

At first errors are difficult to understand. Sometimes raygun isn't necessary to report on 404 errors, or try to evaluate json found in documents while developing.

What business problems are you solving with the product? What benefits have you realized?

Enabling application insight during the runtime execution of my microservices. It enabled me to better understand errors and gave me the ability to test against those errors and increase system reliability.

Raygun review by <span>Paul L.</span>
Paul L.
Validated Reviewer
Verified Current User
Review Source

"Easy insights from customer-facing errors"

What do you like best?

Raygun is a tool for reporting customer-facing javascript errors automatically, without you having to ask the customer for any troubleshooting.

What do you dislike?

The way they price the service (# of requests) is problematic. Especially if you end up with a javascript race condition and end up submitting thousands of concurrent errors to their service.

What business problems are you solving with the product? What benefits have you realized?

I am solving the problem of tech support before a customer even asks.

Raygun review by <span>Steve M.</span>
Steve M.
Validated Reviewer
Verified Current User
Review Source

"Very good crash reporting"

What do you like best?

- The UI is pretty great, very clean

- Lots of providers available

What do you dislike?

- Javascript provider often provides little or no details to work with

- Pulse and Crash reporting are separate products

Recommendations to others considering the product

Try it, takes minutes to configure, drop and go

What business problems are you solving with the product? What benefits have you realized?

We have lots of students who don't speak up when they have issues, this lets us address them so they dont have to.

Raygun review by <span>Jay P.</span>
Jay P.
Validated Reviewer
Verified Current User
Review Source

"Easy Integration, Amazing Insights."

What do you like best?

The ability to get Raygun in a project in minutes and start seeing a return right away.

What do you dislike?

All the separate notifications. I could do without the notification to my email and slack. It gets to be a little much.

Recommendations to others considering the product

Daily usage notification.

What business problems are you solving with the product? What benefits have you realized?

More in-depth error reporting. Raygun makes it easy to view errors even in a production environment.

Raygun review by <span>Amhed H.</span>
Amhed H.
Validated Reviewer
Verified Current User
Review Source

"This is MUCH better that what we used before"

What do you like best?

- Grouping of similar errors

- Stats on errors thrown (frequency, tendency to increase/decrease)

- Integration with out Issue Manager (Jira)

- Ability to ignore certain (expected) errors

This is great! we love it :)

What do you dislike?

Haven't found something I dislike yet (been using it for around 2 months)

What business problems are you solving with the product? What benefits have you realized?

Unexpected error reporting + assignment to developers for improvement

Raygun review by <span>Glen B.</span>
Glen B.
Validated Reviewer
Verified Current User
Review Source

"The best crash tracking for your apps"

What do you like best?

Simple but powerful crash reporting that works across every platform.

What do you dislike?

It could handle live/staging apps better.

What business problems are you solving with the product? What benefits have you realized?

We have a number of apps over a few different platforms. iOS, Android, Ruby, PHP, Node and React. We needed a tool to monitor our performance across all platforms.

Raygun review by <span>Cesar C.</span>
Cesar C.
Validated Reviewer
Review Source

"The easy way for crashing reports"

What do you like best?

I like the easy way to setup and integrante the crash reports to your digital actives. You can sea money no just with your crash monitoring. You can save with the tool buy.

What do you dislike?

I dona want the interface and the documentation on the website. Some features confused me. The contact support can be better and accessible.

Recommendations to others considering the product

It is one option if you consider you dona have a lot of error or are eventually.

What business problems are you solving with the product? What benefits have you realized?

Saw what problems and errors are affecting all of our users and costumers.

Raygun review by <span>Rowan C.</span>
Rowan C.
Validated Reviewer
Review Source

"Dramatically improved our cadence of bug fixing"

What do you like best?

We can see immediately if we've pushed a bad version to test with line numbers where it's going wrong; we also can track occurences of Heisenbugs which only occur for one-in-a-thousand users.

What do you dislike?

The grouping of repeated errors and exploring of errors within a filtered subset could be improved.

What business problems are you solving with the product? What benefits have you realized?

We're a unit and project management tool designed specifically for the needs of the K12 classroom. We are able to put continuing downward pressure on our bug count.

Raygun review by <span>Dale J.</span>
Dale J.
Validated Reviewer
Verified Current User
Review Source

"Nice crash reporting software"

What do you like best?

Simple UI with wide programming language support

What do you dislike?

I gets very expensive very quickly, compared to competitors.

What business problems are you solving with the product? What benefits have you realized?

Having a single crash reporting solution for Client and Server is very valuable.

Raygun review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"A good compromise for a full complete platform"

What do you like best?

I like the way how they create a total necessary application with different option, all in 1 !

What do you dislike?

Probably it can be better to have more details and function in each section

Recommendations to others considering the product

They are really fast !

What business problems are you solving with the product? What benefits have you realized?

Concerning the others, I really like the rapidity of the app

Raygun review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Raygun Review"

What do you like best?

That our developers can easily review errors throughout the day

What do you dislike?

That you can not setup a hierarchy of notifications for people

What business problems are you solving with the product? What benefits have you realized?

application error messages

Kate from G2 Crowd

Learning about Raygun?

I can help.
* We monitor all Raygun reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.