What do you like best?
Our experience with RDX has been nothing short of spectacular. We currently use them for SQL support as well as PowerBI/Data Warehouse support and design. They are always there when you need them. After hours support is excellent as well. My account manager is simply amazing! Their expertise in the areas I hire them for is quite high. When we have an issue, they are right there to resolve it.
What do you dislike?
Nothing comes to mind, If anything, I would say their billing could use some modernization.
Recommendations to others considering the product
Check referances. These guys are honest!
What business problems are you solving with the product? What benefits have you realized?
I do not have to hire an in-house SQL DBA. Using RDX is much more efficient and cost effective.