ReadSoft - Automating document driven processes in the cloud and on premise

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ReadSoft review by User in Medical Devices
User in Medical Devices
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"Readsoft - Making Payments "

What do you like best?

I like that we use a general template for all payments that is uploaded in Readsoft. The payment then automatically goes through approval levels in Readsoft and once approved is uploaded to SAP. This is great because it is automatically processed into our ERP system while the check or wire is being processed, after approvals.

What do you dislike?

I do not like, however, the fact that if you get one small thing wrong on the template the system with reject it because this will create a problem with the upload into SAP. It takes about 4 to 5 uploads to finally get used to all of the little tricks so Readsoft will not reject payments.

What business problems are you solving with the product? What benefits have you realized?

We are solving internal errors that could arise from processing payments for the company.

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ReadSoft review by User in Consumer Goods
User in Consumer Goods
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"Readsoft review"

What do you like best?

The format is very simple and easy to read

What do you dislike?

As opposed to Prodagio, which i used formerly, I am being required to put in a PO for legal invoices. These usually have no PO. Also, you do not immediately get a remittance.

Recommendations to others considering the product

Have a physical person train you on this product. It seems simple, and looks simple, but it is very easy to miss information. Also, these are several small windows which you need small toolbars to slide around to view. This invoice portion could have been formatted much much better. Maybe consider having more than one page or utilize the full screen so nothing is missed.

What business problems are you solving with the product? What benefits have you realized?

Paying many different kinds of invoices with an approval system

What Professional Services Automation solution do you use?

Thanks for letting us know!

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